Reading Yelp reviews we knew what to do...allow a lot of time for our order and to NOT make any alternations to the regular menu. With that in mind, ordered at the automated terminal and waited around 15 minutes for our meal. Ate on the plane and it was perfect. Had chicken Chow Mein. Would come here again. read more

Been here once at Seattle airport and ordered orange chicken it was good and the lady in front was nice and i think shes a filipina and she gave me a discount for living in Alaska and even though its really busy at that time shes still smiling so i gave it a 2 star. And 2nd time here i ordered the pei wei original chicken and that lady is not there i think shes off . These crew this time keep chatting and its not even that busy and us customers doesnt want to use the machine they didnt even greet us. read more

They offer gluten free options... which they shouldn't offer. I had the worst reaction in a long long time. Do not trust this place if you have an allergy. read more

After flight went to this place and cashier had poor customer service. Food was good and facility looked clean but the customer service needs work especially the cashier or front end staff. read more

This is suppose to be gourmet Chinese at Seatac airport. Expensive and not impressive. Ate orange chicken. Too tangy. Small portion. Dish is $11.50. Won't go again. read more

I ordered the chicken teriyaki and the chow mien noodles . They were both very tangy. I expected better since it was supposed to be a gourmet Chinese restaurant in SEA-TAC. It was also very expensive for the quality of food they were serving. It basically just tasted like microwave frozen food. read more

Overpriced for the amount of food. Tiny, tiny portions. Also, you order using a kiosk- So NO Employee Discounts. There's another Chinese food place in the C concourse that gives the appropriate amount of food. read more

At the airport (SeaTac). I was #352 and 347 was served 30 minutes ago. I will make my flight ... but waiting 50 minutes for a breakfast wrap is unacceptable. It wasn't worth the wait. It was ok. Find someplace else unless you have an hour to kill. read more

I wish I would have used Yelp when I was trying to find a place to grab some food in between flights. Putting your order in is quick because they have two self serve monitors. The food doesn't come out really fast, but not terribly slow either. After I received my food I went to my gate to wait for boarding. When I opened it up, I was left disappointed. I wish I would have taken a picture, but to be honest I was hungry and didn't care at that point. After I boarded the plane, I was glad I had time to get something to eat but regretted my choice. Next time through I'll use yelp and find something better! read more

The food is bad, the portion is small, and the noodles are sad :( Given that it is a Chinese restaurant, they should make clear the noodles are not chow mein, especially if you have to pay extra to sub noodles. I would have gone with the white rice were I to have known. If you like plain spaghetti noodles topped with gross orange chicken, you'll love this place. read more

I normally love Pei Wei. However this location served some of the worst food I've had in a long time. Plus service lady could not be understood and if you asked a question..she got very short and angry. Not good food, over priced and a hostile atmosphere. Skip it!! read more

Very average. Rice to entree ratio is skewed heavily towards rice.

This place is so hit or miss. Some days it is fantastic and other days, just really not great. Today was soggy breaded orange chicken, overcooked and dry white rice, and a soggy egg roll. For the price, the quality should be a lot better. read more

Food was mediocre at best (shrimp way overcooked). Root beer drinks were 80% ice and tasted like sugar water. Fortune cookies terrible- how is that possible. Definitely not worth the money. read more

Very bland and not very generous portions on the entree item. Tastes like frozen Chinese food you get at the super market, but for double the price of a Panda Express. read more

What a horrible experience. My food is given away to another guest on accident and I'm just standing waiting, waiting, and waiting. With my cane. Standing. Finally I had to inquire about my order just to get dumbfounded looks. The counter guy grabs the egg rolls from another order and slides them on the counter to me with a "here you go" - no "sorry we made you suffer and wait needlessly" or anything. Just infuriating read more

terrible food. Overpriced. Please close this site. They don't know how the cook. The only thing that the owner did right was to pick airport as the location. Otherwise, it will go out of business as there will be no return business. read more

A complicated and tedious ordering system, extremely rude people, very mediocre food, and no water upon asking. There are so many better choices at SeaTac. read more

Avoid it! I ordered chicken chow mein and a $5 order of 2 spring rolls. 17 minutes. Look at theses dinky spring rolls. It's like that Restaurant Impossible show, where there isn't anyone running the place. Eat somewhere else. read more

Pei Wei - Chinese Near Me - Seattle, Washington

See all

Tastey, but they really need to work their process for getting the orders out...takes REALLY long time at noon...

6 "cooks" in the kitchen, 1 girl at register and 2 workers standing around while 16 people are waiting for their orders for more than 15 minutes. If you are in a hurry, get food elsewhere. Staff is SLOW, UNFRIENDLY ( cashier acts like you are putting her out by ordering), and CLUELESS!!! read more

Absolutely horrible service. 40 min for an order of orange chicken with white rice and lettuce wraps. Everyone waiting for over 30 minutes. Either stop taking orders until you catch up or hire more competent workers. read more

Terrible tasteless food that is extremely overpriced. Definitely go somewhere else like Panda Express. The service is also terrible.

SLOW. I decided to get breakfast here because there was no one in line and I was in a hurry (it being the airport). 15 minutes for a mediocre breakfast sandwich. Don't go here. read more

I ordered the honey seared chicken. It tasted like what I imagine the spaghetti with syrup tastes like from the movie elf. Way too sweet and tangy, almost as if they put orange chicken sauce with the honey sauce and added a cup of sugar. It was inedible, and it cost $23! read more

Chicken was undercooked in Kung Pao meal. Pork undercooked in rolls. Pretty sure I'm going to be sick

I ordered the Pei Wei original chicken. I enjoyed it! The chicken was cooked well and came with carrots, snap peas, sweet and slightly spicy sauce with a side of rice. read more

Horrible service and cold food. Don't waste your time or money on this over priced badly managed mess. They're too busy in fighting about ice than worrying about getting your order right. Do yourself a favor and don't add to the stress of the airport. Go somewhere else. read more

Extremely slow service. I have never seen so many people work, yet sooooo slow. Had to cancel my meal after 15 mins waiting.

Fast food, more like slow cold food. Not only do the people there not understand English resulting in getting our order wrong. But after a 25 min wait one of our meals was cold. There was no way two meals from this place is worth $40. Save some money and get a pizza. read more

For airport food, this place is great and very reasonable. Food is fresh and cooked when ordered. I got the original chicken that came with fresh veggies and a very good sweet and spicy sauce. You get a choice of rice. You can make it a combo adding egg rolls or spring rolls and a fountain drink. I didn't realize that the spring rolls were fried and would skip this next time. The main dish is enough food and the spring rolls were not that good. You order from a screen that was very easy to use. When there got to be a line, a person started taking orders. For the quality of food received, I don't think the wait was unreasonable. I'd rather wait for more minutes for food cooked fresh that hasn't been sitting under a heat lamp. read more

Unbelievable wait. 28 minutes for 1 entree. Thank God we had a lengthy layover otherwise we probably would have had to bail on our meal to catch our flight. Certainly would try somewhere else if you're in a time crunch whatsoever! read more

All food was breaded. We had teriyaki chicken, so disappointed. The cauliflower rice we ordered...they told they were out of stock. Supposedly there was a sign somewhere. My wife has food allergies and this was the main reason we ordered. It was $38 for 2 people. You'll get more food at a Panda Express. The drink wasn't cold enough. I'll never order from a machine again. You won't know any of this until after you ordered. I joined yelp for the first time just tell you it's not worth it, pick something else. read more

Way too long of a wait, something is seriously wrong with their system to take more than 20 minutes to serve food, wasn't that busy. Need to relook at how they operate, way too long for an airport takeout place. read more

I ordered their new orange chicken and waited about 25 min before I got my food. My friend got her food 5 min after her order which made it a strong contrast. There were many other customers who ordered after me that got their food before me as well. I asked the lady to check on my order and apparently the kitchen messed up and they had to remake it. But I saw a orange chicken with different side already ready and the order was made after me. Although the lady told the kitchen to swap the side to complete my order, the kitchen refused. I can see the lady's frustration. Since it's close to my boarding time I requested to cancel my order and then my orange chicken magically is ready in few seconds. Overall, for the taste, price, wait time, I do not recommend this place unless you have 2 hr before the boarding time. read more

Very slow. I got orange chicken and waited 20 minutes for it to come out. Sat down and it was lukewarm, overly tangy, and the rice was also not warm. Portion size was small and definitely not worth it for the price. read more

this was the worse customer service i have ever had, was there around 9a, one other person in line, only one cashier, about 5 people waiting for their orders, i waited 20 minutes to get to the register to make my order, same cashier, pulling orders and calling names, about 6 people in kitchen only 3 cooking, others just looking out at us, cashier would call name, after them waiting, for how long, says they are out of "burrito", now they have to either order something else or she has to refund them, taking so much time, i waited 30 minutes total, to order/get my food, i yelled at the cashier, very embarassing to have an asian vendor with such bad customer service/ time mgmt, they took the space of a very popular local restaurant and their service is so bad, she said mgr wants to cut their hours and only one register. not everyone pays by credit card. real disgraceful new asian restaurant to have service like that.... people were walking away, you do not deserve to have that space, i am going to complain to port of seatte, yelp, everyone i can thing of. mgmt is very unproffesional. people have to catch flights, no excuse for long wait times. above won't let me put in the right location, but it was seatttle airport. read more