Barista dismissed me when I asked about my order. Said if my mobile order isn't out there, it's not ready. After another 10 mins, I asked another staff and it was waiting cold sitting on the counter behind the cash register! No sorry, just threw a free coffee card at me read more

service here is awful. ordered medium almond milk latte and cheese danish. that little short girl who took my order did not process it properly. got my almond milk after people who came behind me and waited long time for my warm cheese danish and no one has clue what happen so i had to asked and another girl had to warm it up for me. wasted my precious time i need to get to work. will never do business with this place again. read more

This Peet's is so nice & accomodating & friendly ‼Especially on today's free beverage from 1-3 ‼The lines of people were crazy crowded but they had all 3 registers open to take orders & were so patient & polite- trust me it was not for the faint of ‼Unfortunately they lost some paying business for people who just wanted to buy something but did not want to wait But it was generous & genuine & delicious ‼ Amazingly they actually offer a coconut cream whip alternative( not dairy) but they were out today & it was so busy - nonetheless the barista offered to make some if I wanted to wait‼I hope they carry this on a regular business BC it is a yummy creamy non-dairy topping It was very organized although at some point people had to wait like 30 minutes for their hand made drink ( regular coffees & teas were fast) Sure glad I heard about this & got my free javivas‼ read more

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This branch of Peet's has always served me well, albeit being a busy cafe, and sometimes difficult to find a spot to chill. They are very friendly and welcoming...great staff always helps with impressions. Tried the mayan mocha for free, and their pastries are above average. The strip mall in which the cafe is located is supremely excellent... I like to shop at TJ's as well, and since 5 Guys and Yogurtland moved in.... fuggitaboutit. Plus, tomorrow, the 11th, Krispy Kreme is opening there too! Union City no more. yay for that. read more

Yes, yes, YESSSSSS! Everything about this place is a yes for me. Is it awesome? Yes! Are the sales associates knowledgeable about the products? Yes! Is it clean? Yes! Is the coffee good? Yes! Are the k-pods as good at home as the coffee is in the coffee shop? Yes! Would I return? Yes! The coffee is yummy and they have a self serve add on bar to make it better. Freshly ground nutmeg, freshly made simple syrup, honey, sugar, non sugar sweetener, chocolate flakes and powder, you name it and I'm sure it's there. The staff is so helpful. They are friendly, very interactive and incredibly knowledgeable about he products in the store. If you're looking for something that isn't there, they will take down your phone number and call you when the item(s) becomes available. read more

Peet's Coffee - Yummmmm! - Coffee & Tea Near Me - Pinole, California

Usally very busy especially on weekend when line is to the door. Could never understand why its always so cold inside seating area. Today's cappuccino was made correctly with good strength unlike other days when its usually weak. To be honest, the coffee strength was gotten weaker to the point where my cappuccino/latte is much stronger when made at home using Peets pods of course (not Keurig pods). Four stars because workers are usually really friendly but price have gone up so much lately. Gotta cut down on visit cuz costly. read more

Hello, a "kids' vanilla steamer" is NOT supposed to be served at scalding temperature, you doofuses. Also the layout of this place is totally idiotic: the cream and sugar is tucked away into a tiny corner, so you get this massive crowd of people all holding hot beverages, crowding together and, and, and it's all so horrible I can't remember anything ARRGHHHH read more

I am a regular hot brew coffee guy and Peet's is my absolute favorite coffee place! Starbucks red eye coffees (drip coffee with shot of espresso) don't do it for me in the morning. I don't do too much fancy coffee but if I do, it's usually Peet's cold brew fog! read more

Peet's Coffee - Matcha! - Coffee & Tea Near Me - Pinole, California

This coffee chain is cool and this particular location is sweet! OK, I admit, I don't care for Peet's coffee. Before you ask, "Well WTF are you doing there then?!" I'm a road warrior for work and appreciate places I can plop down and get me some internet access. This Peet's location is clean and the people are nice. I usually buy a pastry (but I just bought the caffe mocha and it's not bad) and ask for my internet access password. Then I sit either inside or outside and get some work done. Or Yelp ;) Hallelujah for places that give free (w/ purchase) wi-fi, a clean area to work and "not bad" restroom! read more

I love Peet's and I'm soooo glad there's one in the area to get my liquid crack fix. I got so sick of seeing only Starbucks around...as if they really need 2 in Hercules, pffft! Since it's in a shopping plaza it can be hard to find parking at times, especially in the afternoons/early evenings. I usually go in the morning on my way to work and the service has always been quick and friendly. This morning was the first time I walked in and there was a line to the front door. I thought about just leaving but I'm glad I didn't because the line went by really fast and I was still in and out in less than 10 minutes. Kudos to the baristas because my drinks are ALWAYS well made and never watered down!! read more

Peet's Coffee - Coffee & Tea Near Me - Pinole, California

I go here often and always look forward to it. I appreciate the staff and if they all got raises, that would be awesome. Iced americano, large, add a shot... that's my fav. read more

Came in today and left very happy with my purchase My fiance and I dined in and tried the pumpkin latte and the Mayan mocha. Very happy shall I say. The store was clean and staff was very personal and friendly. My fiance asked if he could get a pretty design done with his drink and the barista assured him he would try his best....which he did lol (I loved the honesty). All in all this is a nice coffee lounge to meet up with some friends and just chill and chat. I'll definitely be back . read more

Peet's Coffee - Already yelping - Coffee & Tea Near Me - Pinole, California

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Every time I come in I have a great experience. The staff are so nice and personable. My drinks I never have to complain about they are perfect ! read more

I am a fan of Peets in general, especially compared to the more ubiquitous chain of coffee shops. I'm always pleased to stop into this location. The staff is always great and quick. Really cant ask for anything more. read more

This is a Peet's coffee I frequent. They have friendly staff and make the drinks quickly. COVID protocols are good here. They all wear masks and the set up allows for adequate distancing. read more

i ordered a MATCHA oat milk latte and i got a oat milk latte....? I don't understand how you didn't hear the word MATCHA...I think they need to hire people who can take orders right. upset I didn't get what I wanted. The person at the bar HESITATED to remake my drink, so you know what? it's fine. don't remake it. i just took my drink and left and threw it away. disappointed. read more

I wish they had Peet's in Florida!!!! I have had such a wonderful experience every time I have been. I wanted a Chai Latte but I'm not a big fan of chai concentrate. They brewed a chai tea for me and then steamed milk to add to it. Plus they only charged me for a tea. I am such a big fan of good customer service. I feel like they took great care of me and went the extra mile. It didn't seem to matter that the store was full and the line was long. They took is all in stride and smiled while they were at it. What a pleasant experience!!! read more

i love it here. Lol love it more than peets in my hometown Berkeley. Genuine ppl. Spiritually driven individuals. Drinks always on point. Very comforting Thank you Peet's read more

I come here often... it's usually at 6 am before work. At that time I order my coffee before I leave my house and it's ready when I get there. Today I did the same thing, and ordered my coffee at 10:15. I purposely wait until the latest of my pick up time to come in. As I stood there I waited, and waited, and watched all kinds of customers walk in, order coffee and leave. So 10 minutes AFTER my pickup time I asked where my coffee was. The response I got was "we have different people working on mobile and to go." So where's the benefit in me pre ordering if I have to wait longer than the people who just walked in? I guess I'll stick to my early morning time, because that made no sense. read more

Closing time for this location is always 8:30pm. However, Johnny the cashier wanted to close down early. I came in at 8:10pm. He tried to give me some excuse about talking to his manager about changing the closing time. I just wanted a pound of whole bean. Which required no cleaning up. I'm sorry Johnny, but your excuse was unexcusable. I've worked in the restaurant and coffee industry before, and closing early is common. Please change the time online, and post signs outside (whenever you get around to "talking to your manager about that"). read more

Johnnie,You nailed it. Starbucks vs Peets. Thanks for the conversation, coffee, whites chocolate and pastry. Thanks. read more

Love Pete's! Their vanilla latte's put Starbucks (bleh) to shame and they have almond croissants...yum yum. My friend and I come here for ice tea after our workouts. Tasty beverages, friendly staff, seating indoors or out....what more can one ask for? read more

Peet's Coffee - my tasty ice tea - Coffee & Tea Near Me - Pinole, California

WOW, I am SO bummed. Just picked up a cup of dark roast coffee and brought it home. What happened to Peet's coffee? It used to be AMAZING, like no other place and now it's not even as good as what I can brew at home. REALLY disappointed :( read more

Check out the Van Gogh exhibit @ the De Young museum to get a coupon card for 2 for 1 coffee! I am a Starbucks fan, but I like this Peet's due to the above coupon, and because of the friendly staff. The only reason I subtracted a star is because of issues they had with the coupon at first, but those issues are all fixed now. The coffee is good, the location is perfect, sometimes the line is too long (in the morning) and parking can be a hassle. Overall thought, I love this Peet's and I will continue to do homework here (and get 2 for 1 coffee!) read more

Peet's Coffee - not so many pasties by midday - Coffee & Tea Near Me - Pinole, California

I really enjoy the food and coffee from Pete's, but after multiple visits I can't handle the employees consistently bad attitude. I really feel like they don't want to take your order. We are putting them out by walking in. Never a smile always a smirk. Today we had to argue with them about the lack of milk on the condiment stand. Three times they told us they had milk out there. Finally they looked up only to notice.... no milk. Then we had to take the milk to the bar ourselves. Don't expect anything more than bottom of the barrel service at this location. I've only had issues at this Pinole Pete's. Every other one in the Bay Area has been great. read more

This is my favorite Peets! and you can't get better coffee than Peets....trust me. I like this place although it is small, the lines move quickly and they have always made a wonderful cup for me, If you are near here or driving near here stop by, grab a cup of coffee and savor it all in. read more

They are so sweet and grind to perfection :) Staff always greets and friendly to everyone :) I am grateful they are open during these troublesome times! Thank you read more

I used to be stuck on coffee...I'd have it every day when I woke up and probably again in the afternoon. And then a coach wisely told me that as a diuretic, coffee was doing more harm than good. For years, I avoided it like the plague. My all-nighters in college were fueled purely on the last minute desperation of "Oh crap, I have a 10 page paper due at 9 AM, it's 2 AM right now, and I've only got a page and a half written!" Even once I became a teacher, I ignored the lure of the coffee bean. I knew it tasted good, but to start drinking espresso again would be like a seven-year AA member relapsing in a handle of Bandolero tequila. This year, however, I finally gave in. Teaching six periods a day (no prep period = no break) meant I needed an extra boost. And that's when I finally succumbed to the temptation of Peet's down the road from school. Their pumpkin spice latte? Gross. Their mocha? Gnarly. But their vanilla latte...oh, yes...it is the stuff of which dreams are made. And it is what gets me through the first half of my day. Potently strong, with the perfect blend of vanilla sweetness and espresso bitterness, the vanilla latte is the drink that keeps me from passing out when yammering on about the Yalta Conference to a bunch of half-asleep 16 year olds. At some point I hope to kick the caffeine habit once and for all. But speaking as someone who has watched the first three seasons of Lost over the last two weeks (about 60 episodes in about 16 days...you do the math), there are some obsessions that you may not be able to (nor would you want to) quit. read more

Very very disappointing. I just walked out of there around 9:30 this morning trying to order a espresso javiva and the employee had to make it twice. Both times it tasted horrible. I left work to try and get myself a drink and ended up spending way to much time in here to walk out with nothing but my money. I did not receive a free drink on us card and I did not get my javiva. Complete and total waste of my time. I won't waste my time or money at this establishment again. Ps: For there to be about 10 employees there doing absolutely nothing someone could have helped the girl making the drinks or at least made mine for me. Check your cameras Peet's. Isn't this what your paying employees to do is work ? read more

Great new location...happy to see a Peet's in Pinole. Perfect place to meet up...had a cinnamon roll and a caramel iced coffee (don't know what it's called) here Sat morning that someone got for me that was surprisingly good, but terrible for the diet. Only negatives are bad parking and the bottle necking at the main entrance/exit. Here's a tip...drive to the other end of the lot and use the completely empty entrance/exit. No one ever thinks to use that one. I am probably the one car out of 100 that ever does that instead of sitting stuck in that mess. read more

Finally a Peet's coffee in Pinole!! No offense to the other coffee joints nearby but I want something that's going to wake me the heck up and tastes good at the same time! Okay, yes the parking does suck most of the time but it's not as bad as the El Cerrito parking lot. You can always park in the back. The music is great, service is wonderful, and most important my drink always tastes the way it's suppose to (strong, smooth, tasty and doesn't taste like flavored milk or water). Also free Internet always helps too! read more

The coffee is delicious....it's going to take about an hour to cool.. The petite lemon currant scone tasted like an animal cracker in cake form. Pinole is a very clean,friendly, boring little town. read more

Highly disappointed! I've been going to this Peets since it opened, yet I keep asking myself, "Why"? The same mistake occurs time and time again with my drink! It's honestly not rocket science to follow simple instructions! What's so difficult about making a large iced mocha, entire cup filled with ice and adding whip cream? Why the consistent screw up of passing me off an iced white mocha when I've specified numerous times, an allergy to white chocolate? Pay attention! I'm paying you over $5 for a beverage that continues to be messed up. And you wonder why I call in and complain and ask to have it remade CORRECTLY!!! read more

Hands down the best coffee ever! Our family has been with Peet's since I was little growing up in Berkeley. They have the most flavorful coffee always fresh and strong! The staff is always friendly and helpful with any questions about coffee or beans to take home. read more

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Did you know that Peet's, at the beginning of 2015, started selling a light roast? The Colombia Luminosa. While they don't brew it for the masses, they will make it for you in a French press for a very reasonable cost. The barista here, suggested doing this for me; because they don't get this request as often, they actually miscalculated the water and grinds. So basically it took longer than expected. I'd be fuming over this, but their customer service and hospitality was impeccable. Because of their slowness, they decided to not charge me for my other order, and gave me a complimentary drink on the house. On top of that, they made my Luninosa a large size, and kept me updated the whole way through. I don't expect perfection from businesses and restaurants and cafes; mistakes are bound to happen. What's more important to me are how the staff rebound from their hiccups. They did that here, with much courtesy and grace. This is a great spot! Lots of outdoor seating, and spots to chat or work inside. I appreciate places like this! read more

Matcha Green Tea Latte has been my latest obsession and it's $1 off with check-in. Needless to say, I'm a fan. Study space is kind of limited. Mostly single tables with very few large ones for groups. There is one handicap table that seats 3 - but I feel bad taking that space. Not the greatest study spot if you're with a group, or if you want to spread out. If you're alone and just want to read or sit and enjoy your coffee, it's great! This particular Peet's Coffee feels like a gathering spot for the community - so many of the other customers seemed to know each other! I thought that was really nice. The line is consistently long. I've seen it go out the door once! They're efficient and polite though! I'll be back for sure! read more

Peet's Coffee off Pinole Valley Road is a plus! Easy off easy on to I-80 on the way to work every morning, the staff here has been always great! They are for the most part seasoned employees and rarely see new employees which tells me that the revolving door isn't here, Peet's takes good care of their employees and it shows, always a pleasure to come here for my daily poison! read more

Peet's Coffee - Dark roast house blend my personal favorite! - Coffee & Tea Near Me - Pinole, California

I have been coming here for quite a while. I'm serious! I'm that chick that's always there sipping on tea until they close. For the past 2 years... Ahhh studying... from a bachelors, to nursing prerequisites, nursing school, NCLEX studying, and now I am preparing for my first interview. I have been content studying there- sometimes I do have to bring my smartwool due to the constant deep freeze. As a study palace, I would say 3/5 stars. It busy, but they make good use of the space that they have. The baristas are awesome! These are some super friendly folks! All around, they have had some phenomenal employees! Although...there is a new barista that has a SUPER annoying voice- loud enough to pierce through my heavy duty headphones. The new manager is also a bit of a fail... I have been looking for a smile from this guy for the past month... I don't know why I try, but I think that having friendly people around adds to the positive vibes of a place, no? Still... No smile. Woooooo..... Just got chills just thinking of him. The previous manager was an absolute gem of a person. She CONVERSED with customers! I must say, I wonder how the employees feel about the "Fail" manager. Never had a problem with drink orders- so they deserve 4/5! Love peets! read more

I feel like there are two kinds of coffee shops: ones that make hot drinks, and ones that make cold drinks. My hot drink is super snobby, and Starbucks is the only place that ever makes it correctly. It's not anyone's fault; it's just my preference. My super snobby drink of choice is a nonfat raspberry latte, and Peet's Coffee & Tea's version just falls short. It doesn't have enough raspberry flavor, & I'm not a fan of the drizzle sauce stuff on top that seems to be their "thing." And the latte always comes out way too hot! Their cold blended drinks, on the other hand, are fabulous. I've had a few, and I loved them. I'm happy to sit in their comfy booths and sip on a freddo - especially the vanilla. So Peet's, in my mind, is a cold coffee drink shop. And that's fine with me. read more

The Customer service at this Pete's is amazing! The coffee is always spot on and the staff always top notch! Best Pete's in the Bay Area hand down! read more