I am fan of peet's coffee , every location quality the same , Just different of ambience and service, the best costumer service I give to Pruneyard Bascom ..min' the best I know right now Starbucks they focus new costumer service ( they are the best now) you can have the feeling welcome) I hope peet coffee have to improve costumer service more read more

Peet's Coffee - Coffee & Tea Near Me - Campbell, California

I was pleasantly surprised by this Peet's location. It's conveniently located near the Trader Joe's I was at, so I decided to swing by. The space was pretty nice, the iced vanilla latte was solid, but the real star of the show was the chicken and waffle sandwich. It's shockingly great. It doesn't look incredible in the picture, but I promise you, it's amazing. Get it while you can. Seems to be a limited time item. read more

Peet's Coffee - Coffee & Tea Near Me - Campbell, California

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My mom and I frequent this location during our morning walks along the trail. We typically order ahead via the app when we're about 10 minutes away and our drinks are almost always ready for us by the time we arrive. On occasion, if they're busier than usual we'll have to wait 5-10 minutes for our drinks to be made, but it's no big deal. My go-to order is an Iced Havana Cappuccino and my mom likes their Hot Vanilla Latte. I do notice that Peets coffee is much stronger, caffeine wise, than any other coffee shop we go to. Definitely come here to get your caffeine boost. This standalone shop is located in between the Marshalls and Trader Joes off of Bascom Ave. There is plenty of parking at the Pruneyard. read more

This particular Peet's is fine. Nothing super spectacular in regards to service. No above and beyond, but it's more so just a convenience being in the center of Pruneyards for me to get my pick me up before Yoga. I will say it's a nice spot for me to do my remote work. Enough seats, and plugs. The real plus... I had their blueberry muffin for the first time and it was pretty good. read more

This Peet's Coffee is located right in the middle of the Pruneyard Mall. Lots of outdoor tables with umbrellas to sit at and enjoy the weather when it is nice outside. The Black Tie: Layered sweetened condensed milk, Cold Brew iced coffee, chicory infused simple syrup, and a float of half and half. The service was super friendly and courteous. read more

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Really disappointed in my experience today. I placed an order for pick up on the mobile app. When I arrived to the location, I saw that there was another drink in the stand ready for pick up that had my same name, but a different last initial. My drink should've been ready by this time, so I waited for a minute just to be sure that someone had accidentally indeed grabbed the wrong drink. I see a woman come back in with a Peet's coffee in her hand, and I overhear her tell the barista that she did accidentally grab the wrong drink. She had made it all the way out, obviously left the establishment and came back to return it and get her drink. I waited to see what the barista would do, in my head it made sense to throw away the drink since it had left the establishment and was with a completely different person. The barista proceeded to ask the woman if she had taken a sip, to which she said she had not. I was shocked to see that the barista placed the drink that the lady had returned back in stand for me to pick up and placed a stopper in it. I approached the barista after the woman left and explained that I had a witnessed the entire interaction and that I would like my drink remade. The barista proceeded to explain that she was going to wait until I had come to pick up the drink to explain what had happened and ask if I had wanted it to be remade. I truly believe that the barista was not being honest because there's no way that she would've been able to track and monitor when I came to actually pick up my drink. I think she was just caught off guard that I had actually witnessed the entire interaction. I'm pretty disgusted as it was very clear that the barista was not wanting to remake the drink initially and if I hadn't been there to witness the entire interaction I would've had no idea that my drink had actually left the establishment and had been in someone else's hands for who knows how long. This is usually my go to for coffee and I always typically order on the mobile app, but I will no longer be doing so. I'm grossed out. I feel like this is food safety protocol #1. read more

I ordered flat white before 9am, it come out about 10am. More than an hour wait!! The person get impatient when I check after 30min!! It tastes not good... not worth the 1 hour wait read more

Peet's Coffee - Coffee & Tea Near Me - Campbell, California

Respectfully if you are going to be working the front as a barista...Why are you rude? You are the face of the establishment by working the front and you want to be unpleasant? This woman said no how are you? Thank you after paying or any form of a manner. I love Pete's coffee but like damnnn why this lady just ruin it for me. Hella rude don't work in customer service if that's your vibe read more

This place really sucks. Here's why: 1) Transient stopping point where some lady keeps hitting me up to buy her a coffee. 2) The people here. Effing rude, especially the little woman behind the counter in the morning playing of all things, mariachi music. 3) Never a discount, not that I care for the change, for my own mug. It's actually part of their tip. All in all, one of the most insignificant Peets in the area. read more

I stopped going here about a 8 months ago because the chances with me getting the drink I actually ordered we're about 30%. Decaf americano, splash of milk, two pumps of vanilla. 70% of the time, no vanilla, and again on my opportunistic visit today. Things not improving over 8 months later, come on that's a poorly run business and unlikely to change. 2 stars because it's very nice and clean. I won't be going there again though, in throwing money away. read more

Comparing just the latte here to Starbucks , Peet's is better, smoother bolder taste offering 3 shots for pretty much the same price as Starbuck's standard latte comes equipped with only 2 shots which taste closer to warm milk read more

This is a nice location in the Pruneyard in Campbell. I ordered an iced coffee and the cashier was extremely patient as I ad ousted my order several times. Even after ordering and paying, she added the things I forgot to request with a smile. This is a great location with ample outdoor seating and a lot of other nice places to eat or shop. This is one of my favorite Peet's because of the the vibe. read more

The location is good and the drink quality is fine, but the staff are not friendly and they get my name wrong nearly half the time. It's "Dan" -- how difficult is that? I've been Dan, Dean, Don, Dana, and I may be forgetting a few others. I say they're not friendly because there are literally only two people that ever smile. If they weren't in such a convenient location for me, I'd try another place. read more

Five workers at the coffee machines mostly standing around while one worker slowly takes orders from the 10+ people in line. We waited 15 minutes to order. Still six folks in front of us. We left. read more

Awesome staff a very nice, helpful barista assisted me with selecting a perfect after surgery snack for my husband. Unfortunately, I didn't get her name but all the crew working today (Tuesday Jan 6th @1:30) were extremely pleasant. My latte was on point, the banana bread was great and im sure my husband will appreciate the beef jerky for the ride back to santa cruz. The store was busy but tidy. Thank you for the excellent customer service and friendly chat. Happy New Year read more

It was a hot hot day and we had time to kill at the Pruneyard. That brought up to this Peets. We were very thankful for the cold AC. This is a cool building and distinctive since it is a standalone building and a modern one which is in stark contrast to the older Pruneyard architecture. read more

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I absolutely love their iced chai latte! Great customer service and ambiance (good space to get work done inside or large outdoor area with tables and umbrellas) also around other shops/restaurants so nice place to walk around after you get your work done. read more

Peet's Coffee - Iced chai latte - Coffee & Tea Near Me - Campbell, California

TLDR: promised time for mobile order was 10AM, didn't get drinks until 10:20AM. Hot drinks got cold because of how long the order took. The way they set up their mobile ordering system is by far the worst experience I've ever had at a cafe, even from a big industry cafe. They split up their mobile orders and have each barista focus on one kind of drink. Our hot drink came out immediately and then we had to wait 20 minutes for the rest of our order to come out. The hot drink was cold by the time everything was finished. I asked one of the baristas for the status of the cold drinks and she (blonde hair) gave attitude and said "I only make one kind of drink". From an efficiency standpoint, it makes sense to have each barista focus on one drink but the way they split drinks up needs to be reconsidered. Why does it take 20 minutes for the cold drink to be made from the same mobile order? Once I spotted the last drink missing from the mobile order, I saw another barista (guy with hat) have it near him and kept making all of the other ones around it instead. He picked it up 3 times, read the label, put it down, and then made a different one. Overall, service was crap and the drinks are mid. read more

Stopped by Peet's for a much needed pick-me-up and decided to go for an extra hot soy vanilla cappuccino. Traffic at the establishment wasn't too bad and service moved along pretty quickly. Baristas were busy hustling away and before I knew it, my drink was ready to go. 4 stars overall but this particular Peet's could have easily been 5. The notable letdowns was my extra hot not being extra hot @ all & my cappuccino being overly sweet for my tastebuds. I wouldn't mind coming back if I were in the area... read more

Peet's Coffee - Coffee & Tea Near Me - Campbell, California

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There is a serious lack of quality control at this particular Peet's Coffee location. I have placed pickup orders here two times now. Both times I requested sugar free vanilla syrup to be added to my Latte and both times they have put full sugar syrup in it. Also, if you tend to order a large coffee be prepared to pay for a cup that is barely 3/4 of the way full. So basically you will get a medium drink in a large cup and at the price of a large drink. I personally order the sugar free vanilla because I don't like overly sweet things. However, I am sure there are plenty of people out there that order their drinks with sugar free syrup in it due to either diabetes or other dietary restrictions. So their complete disregard for someone's request is pretty annoying. At the very least I can still drink it when they do this although I don't love it. But if this happened to someone with dietary restrictions they would have completely wasted their money and would have to toss their drink. I am not a huge fan of Starbucks but at least they get my orders right so I guess I will go back to them. read more

Peet's Coffee - Barely 3/4 of the way full. This is BEFORE I even took a sip out of it. - Coffee & Tea Near Me - Campbell, California

Pros: spacious indoor, a little cozy corridor with 2-3 tables is a nice seating area Cons: while the store is surrounded by window walls, they are all dusty and you can see all dirt and spots read more

Peet's Coffee - Dirty windows - Coffee & Tea Near Me - Campbell, California

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I love this Peet's a lot! I have been coming to this Peet's whenever I am in the Campbell area. I love the atmosphere of Peet's and all the people are so kind. The coffee shop is so cute and has everything played out that you can see it. I usually order an iced vanilla latte or an iced mocha latte. Also, I love the pastries, mainly the scone and the cinnamon roll! Today I asked the barista for her recommendation. I tried an iced coconut mocha latte! It was so yummy! I will be getting that from now on. The only thing I would say is that Peet's coffee can be really strong. I always ask for 1 shot because it is so strong. Even with 1 shot it is still pretty strong and I have to add milk in it. Definitely go to Peet's! read more

Peet's Coffee - Peet's Food Bar - Coffee & Tea Near Me - Campbell, California

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Leanne the barista is super helpful & accommodating! Had a long line of online orders - however she managed it seamlessly. . The efficiency was remarkable read more

Awesome little Peet's in Campbell Pruneyard! ~~~5 stars!~~~ Yes on many levels! How many levels exactly, I have no idea, don't ask. Hahaha. The initial plan was to hop on by to Barefoot roasters down the street on Campisi Way. NO way because the line was super long. I don't think so. Not this time Barefoot! I am glad I went to this Peet's because it's a stand alone store and absolutely love that! Eff yeah architecture! I was third in line and got a Nitro infused iced cold brew that was excellent, waited like 2 minutes. The smooth iced cold, steeped, East African bean that is really rich and a nice caffeine burst! Wooooooo. '_' RIght. lol. Excellent customer service, covid safe and all around friendly locals alike. I can't wait to meet my friend here and also is a nice spot for a date. Even during covid! NO worries! Enso forever. +- Friendly. Massive menu + many pastries. Books INC. Public restrooms. Sports basement, Luna, Spa, Trader Joe's! _ Go already. Hurry! read more

Love Peet's Coffee! Located perfectly in the middle of the Pruneyard, there is plenty of indoor and outdoor seats available and I am grateful that if I need to get work done on my laptop, they have some electrical outlets too. Super helpful for my long work days on my laptop. Drinks are always on point, and I love the merchandise they have available too - super cute tumblers! Baristas are very friendly, their drinks come out fast (love the mobile app), and their service is consistently superb in my opinion. So glad to have a Peets in the area! Perfect for when I need a coffee after visiting some of the local stores in Campbell! read more

8:30am Sunday morning. 9 people waiting for their order, standing inside. Ridiculous!

A clean well lighted place in the middle of Pruneyard shopping center!! I really liked the open space feel of this location. The restaurant has ample seats indoors/outdoors. The cappuccino with oat milk was wonderful as always... read more

Peet's Coffee - Coffee & Tea Near Me - Campbell, California

This is the second time I have come to this Peets and they can never get my Havanna Cappuchino right! I have no problem with the Peet's on The Alameda, Willow St., nor Santana Row. If I wanted a Latte' I would have ordered one don't these baristas use the same recipe? I only came here because I had to go to Trader Joe's I drive 15 miles and didn't want to go back to have them remake my drink because of the wait. Get it right would you! read more

Love this location, smack dab in the middle of most of the restaurants in The Pruneyard Great service, clean establishment, and lots of seating indoors and out. Ordered my go to at coffee houses- Matcha green tea latte with almond milk. Love the fact that the barista/cashier asked me if I wanted it sweetened or unsweetened. Most places don't ask me that! My tea latte was perfect thank you ! esp on a cold rainy night. I sprinkled a little cinnamon on top. read more

Peet's Coffee - Interior - Coffee & Tea Near Me - Campbell, California

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I went in order a non fat late it was so watered down and bearly Luke warm absolutely gross. How insulting. Maybe a bad day but the service was ok read more

Pruneyard has decided to take back its community oriented square and seating area. Smack in the middle is a Peet's Coffee. This Peet's-er is housed in a rather cool building. A a stand alone rustic box painted a rich dark chocolate coffee brown. It reminds me of the clear glass APPLE computer stores with its open glassed in architectural concept. By far, a aesthetically pleasing unique structure. The coffee is the same. As I write this review, pumpkin spiced season has begun. I do love pumpkin pie. Also that mystical nutmeg flavor does me good. I even read a book about the start of the nutmeg craze and the geopolitics of the trade. 'Nathaniel's Nutmeg', by Giles Milton was an interesting book that really helped me appreciate nutmeg beyond the taste. So, I try to put it in my coffee when available. Gotta respect what role this little spice played in south east Asia and Europe. That being said, errr written, I'm done with pumpkin spiced everything. I'll still eat/drink it, but reserve the right to peevishly complain about it. read more

Peet's Coffee - Coffee & Tea Near Me - Campbell, California

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The last 2 times I have come to this location I have had a bad experience. The first time the milk was bad. The second time they made me wait 15 minutes or more for just a matcha frappe. For the record when I had both my orders placed the coffee shop wasn't busy at all in fact people behind me were getting their drinks in a 5 minute wait time. I understand mistakes but none of the staff bother to apologize. read more

Great location, but not so great vibe. Decent drip coffee (light roast), but not so great cappuccino. I don't know what it is about this place...I realize coffee shops are not typically packed with extrovert employees; coupled with it being early most times I visit, but the vibe of this place has sucked the last couple times I've visited. I'm not entirely sure what it is - maybe they are just so hyper focused that they forget to be friendly and welcoming. Also I know some people like or prefer a dark roast for cappuccino, but medium roast is better IMO, and they only give you one option which is a bummer. In the end I give them 4 stars because I like the location and I like Pete's, but I would have given 3.5 stars if I could. read more

5:30p ordered Cup of coffee & Cinnamon roll. Asked if roll could be warmed up. Oh the ovens are closed off going to close soon. Can't U Micro It.. No don't make the Rules...StarBuck's would've done it ..30 min . Till closing Really .. Why Not lock the door !! read more

Barista is prioritizing mobile orders so if you're a walk in customer you have to wait a long time for your order. They should be prioritizing on site customers first since the mobile orders will just be sitting there anyway and they aren't there to pick it up. Also, today was 85 degrees outside and the have milk just sitting outside, unrefrigerated. I ordered a iced latte and I instantly had to run to the bathroom. I get it if you're busy the milk sits outside but I was there for over 40 min and even though there were no customers and the employees were just chitchatting, never once did those milk go inside the fridge. Will not be coming back for sure. read more

Peet's Coffee - Unrefrigerated milk sitting outside in the hot weather - Coffee & Tea Near Me - Campbell, California

Loving the new location. I come here when I have work meetings in Campbell. I usually come in the early morning on weekdays so there is plenty of parking. Line always moves quickly and my coffee is always is consistent (I usually order a Vanilla Latte with Almond Milk). There is plenty of sitting space inside and out to people watch or get some work done. read more

Peet's Coffee - Coffee & Tea Near Me - Campbell, California

Yeees!! I drove by hoping this place was finally open... and it is! Beautifully decorated new Peets location near my house. What is there to complain about? They are open until 9PM everyday. I can see this place getting very busy with all the Pruneyard shoppers stopping for their caffeine fix. 9:00AM and the shop is full. read more

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Ordered a drink via Uber Eats. Now hold on before anyone starts thinking whatever issue I might have it must be the Uber Eats driver, I can assure you it is not Uber Eats fault. What was my issue you might be asking, imaginary person I'm envisioning that I'm speaking to? Well it's simple really. If I order from say Starbucks, they make a point to seal everything. The lid has a cover so you know (or hope really) that the delivery person hasn't decided to take a secret sip or worse. It typically comes in a bag that is also sealed adding on to security of knowing my drink has not been tampered with on its way to me. Peet's had none of this. The driver walked up to my door like I had asked my homie to pick me up a drink on their way to my house. No seal on the opening, no bag with a seal letting me be doubly sure my drink didn't come with added saliva or whatever else a rogue delivery driver might decide to do. Nothing! And that my friends is 100% on Peet's. If Peet's were some one off mom and pop coffee joint, I'd give you all some slack but at this point you're sort of within sniffing distance competition wise of Starbucks so there is no excuse for this lack of drink/food security. The one saving grace is will give Peet's is at least they give you decent (plastic) straw instead of that shit show of straw the other place gives you but a decent straw doesnt make up for the possibility that maybe my Uber eats driver is a gross lunatic. Do better Peet's! read more

First of all, I love Peets! I go to all of them and spread my fix around! They all have a clean , subtle and soft kit cozy environment and atmosphere! This new cabin like one is no exception! Too many new workers on first day and too many Customers! But I still love the place! Drinks stronger than Starbucks More consistent and cheaper ! They also have less fu fu than Starbucks! Go! Right in front of the New Mendocino chain Too which is Good! Today was day one ! I will go back tomorrow and compare ! read more

Peet's Coffee - Pruneyard Peets! On opening day! - Coffee & Tea Near Me - Campbell, California

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Love this Peet's! Gone in a few times and each time I've received great service. On Sunday morning got a Vanilla Latte. I asked for no foam. And it was perfect! Thanks Campbell Peet's! read more