Saw a recent post from the owner about tipping and also coincidentally that the pop up was in SF again through the end of the month. With all the hype, we had to go check it out. The best/easiest way is to use the Tock reservation system to submit a prepaid order online -- then you can walk up to the window and they'll assemble the order and you'll be on your way in less than 5 minutes. As others have mentioned, I too am not a huge fan of white meat. I understand they can't give customer's a preference because they need to use the entire bird, but leaving the experience up to chance isn't great. You could end up with a ton of white meat. It would be nice if pre-orders could get a preference, subject to availability.
We tasted some of the chicken right away and also ate some of it later. tl;dr is you'll want to enjoy the chicken right away. If you need to travel any distance with it, the quality deteriorates pretty rapidly. The chili fried chicken ($19 for 3 pieces) was juicy and loaded with spice -- it's a flavor explosion in your mouth. Lots of complex chili flavor, Sichuan peppercorn, and a hint of sweetness to balance out the heat. In many ways, it reminded us of 辣子鸡, a famous Sichuan chili chicken dish, but in fried chicken form. Although the dark meat was noticeably juicier, I also would not have characterized the white meat as dry -- it too, was decently juicy when eaten straight away. We normally love salted egg, but it was doing it for us as a coating for fried chicken. I would definitely recommend sticking with the chili fried chicken.
The peanut butter pudding ($8) was delicious.
So yes, we enjoyed the chili chicken, but didn't think it was worth $19 for 3 pieces. I can order the Sichuan dish for $15-16 and get a lot more chicken, so ultimately, it's not a great value (IMHO), but we're happy to have had the chance to try it.
Everything is served out of a window in paper bags so there's no traditional front-of-house service component, but of course, we're still asked to (and somewhat guilted into) providing a tip. I agree with the owner's viewpoint that tips should be shared between front and back of house but asking for tips at all for this setup is a bit ridiculous. Instead, he should factor in the avg tip amount, raise the prices by that much, and note that tips are not allowed and that the prices listed provide for livable wages for all staff. According to his post, the tip average is 18%, so allow me to help out and revise the prices accordingly:
THE MEAL...$39
3 pcs chili fried chicken OR salted egg fried chicken, choice of 2 extras
FRIED CHICKEN...3 pcs for $22.50
Chili Fried Chicken
Salted Egg Fried Chicken
add Green Garlic Ranch...$2.50
EXTRAS and things...$9.50
Dirty Fried Rice
Mashed Yams with Bacon and Almonds
Heirloom Butterbean Salad with Sesame
Peanut Butter Pudding read more