I went to Computer Concepts last week to replace a failing drive in my NAS, and the service was…read moreexcellent. The tech who helped me was knowledgeable and, when he wasn't 100% sure about something, he was upfront about it and took the time to research the issue himself to make sure I got accurate information. That kind of integrity is rare, and I'll definitely be back. The space itself isn't flashy, but it's clear why they stay busy. You can tell the whole team cares about customer service, not just from my experience but from overhearing other techs helping other customers while I was there. Highly recommend.

Computer Concepts has been helpful and knowledgeable in solving problems that came up with our old…read morecomputer. We bought our new computer from them and have been very happy with it over the years with no problems.

Danis is a computer wizard! We have used his services 2 times now for screen repair and charging…read moreissues on multiple laptops we use at home. As the other reviewer below said, most places tell you it will take about a week. Danis fixed both of our issues within an hour while we were there. It was very interesting to watch him open up the computers and he even showed us exactly why and how each problem occurred. He even gave us tips on how we can prevent similar problems from happening next time. We will definitely be using local, small businesses from now on rather than more franchised brands. Thank you again and we will be back if we encounter any new problems!

I needed to upgrade my Windows 10 computer to Windows 11, and One Laptop Tech made the whole…read moreprocess easy. They went above and beyond by explaining my options and suggesting the simplest, most cost-effective steps first. It was clear they weren't trying to maximize fees - they genuinely cared about finding the right solution for me. Communication was great the entire time. They kept me updated on the work, the parts when they were ordered, when they arrived, and when everything was installed. As someone who doesn't know hardware but knows how I use my computer (video editing, programming, etc.), I really appreciated how they helped me figure out what I needed to bring my desktop up to date while moving to Windows 11. Overall, it was an absolute 5-star experience. If I ever have computer questions or upgrade needs, I'll definitely be going back to One Laptop Tech. Highly recommend!

They have a pretty good grasp of my situation and service request. If their quality of service…read moreisn't as good as the other true red, it would be still be a good value.

I found this place when looking for a place to recycle small mobile electronics. They do that for…read morefree. I have no idea what their repair services are like, but I love that you can recycle small mobile devices here at no cost.

Was having BSOD's with a recording computer that was killing my workflow. I took it in to IT Works…read moreNW and so far it has been stable every time I've been using it. Neal is very personable, heard all my concerns, uber fast turn around time, explained what he had found and has been quick with my queries I've had afterwards. I look forward to recommending him to others in the area!!!

The Best! Neal, at ITWorks, is a savior. He answers and returns calls quickly to put your mind at…read moreease when your computer is freaking out. He can fix things over the phone, and you can pay on his website. He has picked my computer up and returned it to me on the same day. His prices are fair and decent. His knowledge is excellent. I used to bring my computer to Staples, where they made it worse, sold me bad protection products that slowed my computer down to a snails pace. (Neal can tell you all the great FREE services to use that are equal to the spending Norton versions!). Then Staples would end up selling me a new computer because they would say mine was dead. Neal fixes my problems faster and for less than Staples. I am so blessed to have finally found a tech guy who I can trust to take care of my computer problems and who is wonderful!!

Great customer service. Helpful and honest advice. Friendly folks who were perfectly willing to…read moretalk options or make recommendations. For what I got, very reasonable pricing. A little over a week ago, my cat decided to water test my laptop. Long story short, a glass of water spilled into (!) my laptop. The laptop sat immersed in this pool of water for nearly 20 hours. Everything was complete toast. Although most of my files are in the cloud, especially the most important ones, I decided there might be the occasional file or folder that I might not notice tomorrow or even a year from now. I decided it would be best to retrieve the contents of the drive on the laptop for peace of mind. I left the laptop with them to do an assessment first. That assessment was ~$80. After their assessment, they indicated that the contents of the drive were retrievable and gave me an estimate of $400 to retrieve the contents of the drive (the $80 would apply to that figure). I decided it was worth the cost, if for nothing more than that elusive peace of mind. I also needed a drive to put the contents on (or provide my own). Since I didn't have one, and didn't want to bother with purchasing a 3rd party drive, they charged me $140 for a Toshiba Portable Storage device. So, for about $600 (w/ tax) I got everything off the lost drive. Was it worth it? Without a doubt. Would I go back? Hell yeah.

This is no longer the Progressive Tech you used to know and love. Long gone are the days when your…read morecomputer blew up and after spending several hours trying to fix it yourself, you trudged over to Prog Tech and had a one on one conversation about what the options were for getting you back up. And then you left it there and they fixed it. Now, it's obvious they don't want the local, neighborhood individual with a problem. They make it next to impossible to connect with anyone from just trying to find them on Roosevelt to no one answering the phone when you call them repeatedly just to make an appointment. They couldn't say more clearly, "We don't want you!" Stay away from them, they're not for you.

Gary was super helpful and prompt when my MacBook wouldn't boot up. He made a house call and…read moreexplained the diagnostics as he went along. He figured out that my hard drive had failed and explained my options and how to replace it myself if I want to. He also cleaned up my home Mac while he was waiting for the MacBook to load during his diagnostics. He was really efficient with his time and very informative on how to set my Mac-mini to make it more user friendly. I would definitely call Gary again if I have Mac problems and would recommend him to anyone in need of help.

Down home independent Apple/Mac service Gary @ Mac…read moreSupport has been the best independent Apple service person too Date.... The 1st time I took my Mac in to him in 2004 it needed a new HD ..He had a new and used one I opted for the used one to this day it's working fine. I went out to do shopping came back to his place it was done!! Try that at your Apple repair center... He was fast ,professional, and Saved me $$$$$ .. Screw the Apple dealer or any other service centers. This is the MAN! Check him out you won't be sorry!!!! And he's open till 8:ooPM!!!!!! I will have nobody else touch my Mac!! Google (Mac Support Seattle) ask for Gary

I needed to fix my 9th gen ipad. The Apple store at the Alderwood Mall couldn't fix it, instead…read moreoffered to sell me the same model for another $250. I called 5 ipad repair shops and Jay at CPL was the was able to give me the answer I was looking for evwn without seeing the ipad. Got the ipad very quickly and the rates were very fair. I will not use another electronics repair shop.

I called on Friday with service requested for a completely busted iPhone, he asked me to bring it…read moreby. A half hour later he explained he get could the screen turned on again and also replace the back. It was a good value for the quoted price, and also said it would be ready in 24 hours. Sure enough I got the call the next day and picked it up. Good as a brand new phone! Very happy with the service.

I highly recommend Rain City Tech. They were able to quickly add a RAM stick to my laptop. I was…read moretrying to do this myself after watching YouTube videos, but I started to strip one of the laptop screws, so I decided I better get help. I called them up, and although he was about to leave for the day, he said he would stick around a little while longer to help me. He was able to easily get the laptop open (luckily, I didn't strip the screw too much) and then added the RAM for me while I watched. I was very grateful for this last-minute help. I will definitely be recommending them to everyone I know.

Absolutely incredible. Good people that care about other people. I took my laptop in. They…read morediagnosed my problem and gave me recommendations. It's nice to see somebody. That's not just trying to take you for the money, but they actually want to help you. Good value, preformed Service Requested flawlessly. Definitely Recommend.