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    One Hour Device Repair - Bothell

    3.9 (96 reviews)
    Closed 11:00 am - 6:00 pm

    Get pricing

    Response time

    10 minutes

    Response rate

    100%

    Services - One Hour Device Repair - Bothell

    Data recovery

    Desktop computer support

    Device support or repair

    7 More Services

    Laptop body repair

    Laptop support

    Mobile phone body repair

    Mobile phone support

    Tablet body repair

    Tablet support

    Video game console support

    One Hour Device Repair - Bothell Photos

    Recommended Reviews - One Hour Device Repair - Bothell

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    Reviews With Photos

    I have read the reviews before I opted for their service. My phone's charging port was damaged and I wanted to get it fixed. The lady working there told me it might take up to six hours; all I wanted was to get the phone back by the evening. But they called me in the evening and said it will only be ready by 11am next day. I showed up around 12 noon to pick it up the phone. But they just started working on it. It was a total disappointment, the technician was trying to explain that these things take time, but if that's the case they shouldn't have given an ETA as 11am. He asked me to come back by 4 to get the phone. But received a call around 2pm that it's ready for pick up. When the phone was picked up the phone, they offered a phone case and a screen protector as a compensation for their mess! The phone was fixed and I didn't see the issue anymore. They have given warranty for that work so that I can take it back if there's any issues later. I am disappointed that they didn't stick to their ETA. But they have done a good work. The person I met on the second day was very professional!

    I unfortunately didn't have a photo of the before because I was too stressed out in the moment. My apologies
    Sara M.

    I had broken my laptop screen because I accidentally threw my Apple Watch at my bed forgetting it was open.... But these amazing people saved me from having to attempt to get a new one or a more expensive price to replace the screen. It took about ten days to get my laptop, but I was appropriately told that it would be fixed soon. I'm so thankful they were super close so I could walk to them. The workers are awesome I highly recommend that if you ever break a device. Head here for sure!!

    Terrible place. Don't visit.

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    11 months ago

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    6 months ago

    Great customer service! Huzu fixed my iPad super fast. Friendly. Very reasonable. Will come back again

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    3 years ago

    The Bothell location didn't have my screen, but the Redmond location did. Great job, under an hour. Thank you,

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    4 years ago

    Replaced the screen in my Iphone XS Max with in hour! Polite and prompt service!

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    Page 1 of 3

    Ask the Community - One Hour Device Repair - Bothell

    Review Highlights - One Hour Device Repair - Bothell

    Informed me of how to check for a red dot indicating water damage before I buy another used device.

    Mentioned in 2 reviews

    Read more highlights

    One Hour Device Repair - Redmond

    One Hour Device Repair - Redmond

    (273 reviews)

    Quick and efficient service without an appointment. He replaced a cracked camera lens and screen…read moreprotector on an iPhone 13 for a reasonable price... within an hour as promised.

    Had an emergency phone screen replacement for my girlfriend's Samsung S25+ after it dropped on…read moreconcrete and cracked. Cost $330 for the repair. After replacement my girlfriend and I started noticing condensation both front and back camera lenses that eventually led to the phone randomly turning off. Tried troubleshooting but unable to turn phone on. Took it to another third party phone repair shop for diagnosis and was told whoever did the replacement left the inside messy and the screen connection was loose. The repair guy was able to bring the phone back to life during diagnosis but the screen was flickering. He recommended to take it back to where it was originally repaired. Drove back to Redmond and explained the situation. Employee said it will be about 2 hours to take a look and will call/text when ready. Okay cool. So we waited 2 hours and when we came back and he asked did you receive a text. I said it was already the 2 hour mark... The one hour device repair guy then explained the screen connection is corroded and proceeded to show a picture on his phone of the corrosion. He suggested we must've dropped it in water. So now I'm thinking, how can a connection be corroded internally if this phone is water resistant and the phone had these problems AFTER the repair? Even so, we NEVER exposed it directly to any source of liquid since the time of initial repair. Even if we did, shouldn't it NOT have this issue anyway? Also we NEVER received any document or signed anything acknowledging of any potential risks after repair. I asked the repair guy what are our options. He said he can order the screen replacement and have it done on Wednesday. I asked him if this was going to be charged. He said yes. I said no. He said call the number for "headquarters". I called and no one picked up. We left and on the drive home the number from "headquarters" calls us. I explained the situation again to "headquarters" guy and asked for what are our options. He said we'd have to pay $309. I said no. He said let me place you on hold and call the repair guy in Redmond. We waited on hold for a bit. He comes back and says the corrosion is from water damage. I'm thinking what is this guy trying to imply? We continued to have a back and forth until he relents and says I can do it for $209. I said no thanks. That is literally the cost of a replacement phone adding both repair costs. Honestly I was livid after this conversation. Not only was there zero accountability from their end, but they tried to shift blame on the customer for using their phone normally. TLDR: Please make sure you are aware the risks of getting anything repaired from this business. It might make more sense buying a replacement instead.

    uBreakiFix by Asurion

    uBreakiFix by Asurion

    (24 reviews)

    Was sent here by Samsung to fix my S21+ because of the "black screen of death". Honestly, I was a…read morebit skeptical with the strange name which seems a bit unprofessional. However, they proved me wrong. Good communication by setting expectations with how long it would take and possibility of data wipe. Got it back in 3 hours, unfortunately there was a data wipe (not their fault). They handled all the paperwork for the warranty service.

    Avoid at all costs, they run an insurance scam and then the manager strong arms you into paying by…read moresaying you cant have your phone back that day unless you pay out of pocket, then asurion refuses to cover their software error and the mistake of the tech at u break I fix. came in with a claim, they said the claim expired so I had to scan and make a new one, apparently Asurion put my imei on number into the system incorrectly (basically a phone VIN number), and the tech didnt notice before starting the work, so when I come back 3 hours later (they never called to tell me my phone was done) they said they would have to replace the broken screen back onto the phone before I could leave (so another 2 hours of my time to cover 2 mistakes, neither of which I made). The "district manager" Sebastian G then just lies to me and tells me my only 2 options are to come back the next day for the phone or pay out of pocket (upon calling asurion later he was supposed to tell me to call them to have the IMEI number fixed on their end, but it was close to their closing time and he did not want to stay late). So with no other option as I cannot leave my phone (literally dont know how to get home without it as I drove over 40 minutes to get here) I am strong armed into paying out of pocket. Now after weeks of run around with their parent insurance company assurion they found a solution where another claim could ve submitted which they would be reimbursed for and then I could be refunded as they would have essentially be paid. To this the "district manager" Sebastion said no because it would make a lot of paper work for him and apparently he was just too lazy to do extra work for a mistake his employee made (according to asurion they are not to do any work on a phone if the imei number doesnt match the one that is on the claim). So at the end of the day, 2 mistakes made by the company and no responsibility shown by the "district manager" Sebastian. At this point both them and Asurion are completely washing their hands of it and leaving me out the full amount of $491, which is ridiculous price to charge for a screen repair of a 5 year old phone but that is besides the point. The 2 receipts pictured will show that my correct IMEI number is on the receipt *after* I pay out of pocket (interesting how their system reads it right once I pay but not during the claim processs). Avoid at all costs and cancel your insurance with asurion, paid into it for over 5 years with no claims and when it finally comes time to pay out they find a way not to. Sebastian also lied when the work order was created to try and deny the time I dropped off (he claimed it was 4) but as you see on the receipt the work order was created at 11:46 am so it took them over 4 hours to *not* fix my phone. To further everything after finally having the insurance company get directly in contact with the store Sebastian lied about the events that transpired. Do not use Asurion and U break I fix, they are not consumer friendly and will not assist you in errors caused by either their own internal website or errors directly caused by their staff. imgur link to the photos since cant add them on yelp https://imgur.com/a/dfELhpE

    One Hour Device Repair - Bothell - mobilephonerepair - Updated May 2026

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