I found this place when looking for a place to recycle small mobile electronics. They do that for…read morefree. I have no idea what their repair services are like, but I love that you can recycle small mobile devices here at no cost.

They have a pretty good grasp of my situation and service request. If their quality of service…read moreisn't as good as the other true red, it would be still be a good value.

My Samsung S20 had a broken screen and I decided get it fixed rather than buy a new one right now…read more I had a great experience at One Hour Device Repair, unlike some other reviewers. They had the right screen and installed it in less than an hour. Looking at all the stuff in the historic building could have consumed most of that time. The repair cost $250. I don't know how that compares with other repair places.

BEWARE: This place DAMAGED my phone would give negative stars if I could! This is costing me…read morehundreds to resolve. January 10th my phone screen broke and got my screen replaced for about 330. Fine at first BUT a week in I started to experience problems: 1. Camera condensation on both lenses-- my phone was not near any water at work and there was fogging in my camera from the inside. Over time internal corrosion as a result and my phone wouldn't turn on. I NEVER had this issue PRIOR to this repair so WHY are you blaming the customer? 2. Flickering screen-- LCD problem. TELL ME why am I having this already after a recent screen replacement? Paid $50 and took it to a repair shop in Auburn after my phone won't turn on and they said whoever fixed your phone did a CHEAP job and they should do customer service recovery because 1. It wasn't sealed properly and a cheap adhesive was used. and 2. Cheap quality LCD used during replacement. While they offered 250 to repair they thought it'd be more cost efficient for me to pursue service recovery with the original shop. Their customer service was LAUGHABLE: only fix the screen for 209! I rather pay more and get it done at a place that was more honest and less shady! Better yet maybe just get a used phone because the cost is almost as much as my repair.The auburn location even offered a better price if I did choose to pursue them too. HORRIBLE repair and AWFUL customer service!

I requested a cybersecurity "cleansing". They used SentinelOne and MalwareBytes to check…read more They recommended I remove my VPNs to get faster browsing. I will use vmstat to check for suspicious processes. The quality of their "sweep" was adequate for this stage of my assessment. The value of of their service was good, I am satisfied, they gave me some good ideas on a more advanced search for breaches.

Great customer service and the guys there are very knowledgeable and efficient with their work. I…read morehad an issue with timing for a certain part but Lawrence helped me work it out clean and easy. Would definitely recommend.

Was having BSOD's with a recording computer that was killing my workflow. I took it in to IT Works…read moreNW and so far it has been stable every time I've been using it. Neal is very personable, heard all my concerns, uber fast turn around time, explained what he had found and has been quick with my queries I've had afterwards. I look forward to recommending him to others in the area!!!

The Best! Neal, at ITWorks, is a savior. He answers and returns calls quickly to put your mind at…read moreease when your computer is freaking out. He can fix things over the phone, and you can pay on his website. He has picked my computer up and returned it to me on the same day. His prices are fair and decent. His knowledge is excellent. I used to bring my computer to Staples, where they made it worse, sold me bad protection products that slowed my computer down to a snails pace. (Neal can tell you all the great FREE services to use that are equal to the spending Norton versions!). Then Staples would end up selling me a new computer because they would say mine was dead. Neal fixes my problems faster and for less than Staples. I am so blessed to have finally found a tech guy who I can trust to take care of my computer problems and who is wonderful!!

Our company stored over 1500 files at Iron Mountain. They will not allow us access to these files…read moreunless we pay them over $100,000.00 to scan them for digital access or to just PICK THEM UP. Their customer service is terrible; each response takes several days. When they do respond to you, they will send you filler emails with no solutions, and many errors you will have to point out and fix. They hide behind fake incompetence to defraud you and not respond to your emails for help. DO NOT use for your business.

I wish I had read all these terrible reviews before we signed up with this company. We have a small…read morepsychology practice and ordered a shredding bin to keep onsite, that Iron Mountain was supposed to come and empty out periodically. It's been a nightmare from the start. They delivered 2 bins rather than 1 (which of course they charge us for both, even though we said all along we only wanted 1). They refused to take the 2nd bin away even though my colleague was there when they delivered them, saying we needed to call Iron Mountain to arrange a pick-up for the second bin (again, even though the people delivering the bins were RIGHT THERE). This was several months ago and we still have not been able to get them to come pick up our 2nd bin. Then, they have continued to show up unannounced to pick up our shredding materials. Due to HIPAA, any confidential patient materials must be behind 2 locks. So of course we do not have our shredding bin in a public spot that they would be able to access. Each time they arrive at our office unannounced and we are not immediately available to let them in (or even aware that they are there), we get charged $75 for a missed attempt!! It's so maddening. We are psychologists so we are with clients when they arrive. We aren't just sitting around waiting for Iron Mountain to show up unexpectedly. And then whenever we try to contact customer service to resolve any of these issues, no one has any record that we've called before, we get assigned a new case number, and nothing ever changes. Now we have been trying to cancel the service entirely for several weeks. They keep saying they will come to pick up the bins, give us a date 2 weeks out, and then they don't arrive. Meanwhile they continue to stop by to pick up our shredding (and no doubt to charge us additional money). This company is a total scam!! I hope this review can save someone else the trouble of working with them.

He repaired my Dji mini 5 pro and it only took a week or so. He was professional and the drop off…read morewas pretty straight forward. I would definitely bring my electronics to Gadget Genie again.

Joe is a professional in his line of work. He delivers efficient and quality results. He is our…read morego-to for gadgets.

Gary was super helpful and prompt when my MacBook wouldn't boot up. He made a house call and…read moreexplained the diagnostics as he went along. He figured out that my hard drive had failed and explained my options and how to replace it myself if I want to. He also cleaned up my home Mac while he was waiting for the MacBook to load during his diagnostics. He was really efficient with his time and very informative on how to set my Mac-mini to make it more user friendly. I would definitely call Gary again if I have Mac problems and would recommend him to anyone in need of help.

Down home independent Apple/Mac service Gary @ Mac…read moreSupport has been the best independent Apple service person too Date.... The 1st time I took my Mac in to him in 2004 it needed a new HD ..He had a new and used one I opted for the used one to this day it's working fine. I went out to do shopping came back to his place it was done!! Try that at your Apple repair center... He was fast ,professional, and Saved me $$$$$ .. Screw the Apple dealer or any other service centers. This is the MAN! Check him out you won't be sorry!!!! And he's open till 8:ooPM!!!!!! I will have nobody else touch my Mac!! Google (Mac Support Seattle) ask for Gary

Got my phone fixed in less than 5 min. What great customer service it was. Recommendread more

I had them fix a broken screen on my iPhone and in anticipation of waiting for the phone coming out…read morenext month they offered the screen repair which was the most affordable option but didn't come with a warranty. Screen went out next day and when I went in they said of course that they offer no warranty. I just expected the screen to last more than 1 day. Got scammed Reached out and of course no reply. Buyer beware

In an odd sort of way, it turned out my first choice wasn't my best choice!…read more I came across the listing and thought "OK - it's a little corny name, 'Those Tech Guys'" but honestly, if you hang around tech guys at all, you get it. I am far from a professional when it comes to IT installations, but I know enough to be dangerous. And after getting quotes to install ethernet in my 1980s circa home, one never wired for ethernet, one that just went through a significant renovation where I, in my supreme wisdom said "WiFi is great, now! Who need hardwires anymore?" was now faced with retrofitting several rooms and office with ethernet and said, this guy over here, the independent with a normal sounding company name, yeah - lets go with him! Mistake!! After schedule, and reschedule, and delays, and reschedule, we got nowhere with contractor number one. Meanwhile, Roberto and Peter at Those Tech Guys had patiently followed up several times, continued to be pleasant and professional, and AFTER I said no thank you I am going to go with someone else! So I made the dreaded call back - "So remember when I said if things change . . . " Peter was quick to jump on the phone, and walk me through things at every step. Gave me a highly competitive bid, and an install time of only a few days from when I called. They cam onsite, were clean courteous, and efficient. They played with my dog (I mean who doesn't love a bowling ball Staffy Bull Terrier mix?) and made light work of the install, and the final cost (with tip!) was even below the initial quote. This was made possible as Peter walked my home and together we found opportunities to do things more quickly, and save a few dollars along the way. In the end, I didn't choose Those Tech Guys first, but you should. No regrets here, other than I should have picked them first!

The install team, Evan and Cameron, are nice people. However, the job was subpar. Work started at 9…read morea.m. In the beginning, the team gave the impression that they were going to drop wires from the attic through soffit vents down to cameras for most of the run beside the doorbell. One of the team members had to drive back for a ladder during the job. And both finished at 5pm 16 billable hours for a 5 runs vs 6 runs and paid full price. The worst part is I was under the impression that they (during booking and pre-install) would try their best to conceal wires, but the majority of wires ended up exposed and longer than necessary. Camera down to crawl space then back up exterior wall (next to downspout) through soffit vent into attic. Vs. camera up exterior wall into attic via soffit vent. I tried contacting the team to offer to pay more to have wires rerouted to no avail. The cameras work. I'm grateful for that.