My laptop was overheating and having all sorts of issues. I took it in for the diagnostic…read moreassessment and it turns out it wasn't an issue with the fan, but the battery was overheating from being continuously plugged in. The experienced staff ordered a new battery and replaced it for me. Then they made sure my laptop was functioning correctly again before sending me home. I'm SO relieved they were able to get my work laptop functioning so efficiently and only for the cost of the diagnostic and replacement part. MUCH less expensive than having to replace my computer. Thank you, team, at Tech Security!

My work computer was making a horrible noise. The woman that checked it in said it sounded like a…read more"kazoo". I have not found a better description of the noise than that. The issue was a cooling fan seemed like it was failing. They got me a quote put together and I picked up the computer the following day so I could get everything backed up. The plan was that I would pay for the part, they'd order it, and they'd replace it when it arrived. Until then I could lightly use the computer. My company's IT is handled out of a corporate office on the east coast. As such, then dealing with hardware issues usually isn't feasible. But with a slow turn around on ordering the new fan, they thought they could get me a computer in half the time. So, I picked it up and didn't order the part. I told them what was going on and offered to pay for the diagnostics which was declined. I get it back to the office and it's fine. No more kazoo noises, at least for now. So, they fixed my computer and refused money for doing so. The next time we have a computer hardware issue, I'll be suggesting T.S. USA Computer Repair. Great service, content location, and that helped me a ton. It is most certainly appreciated.

Danis is a computer wizard! We have used his services 2 times now for screen repair and charging…read moreissues on multiple laptops we use at home. As the other reviewer below said, most places tell you it will take about a week. Danis fixed both of our issues within an hour while we were there. It was very interesting to watch him open up the computers and he even showed us exactly why and how each problem occurred. He even gave us tips on how we can prevent similar problems from happening next time. We will definitely be using local, small businesses from now on rather than more franchised brands. Thank you again and we will be back if we encounter any new problems!

I needed to upgrade my Windows 10 computer to Windows 11, and One Laptop Tech made the whole…read moreprocess easy. They went above and beyond by explaining my options and suggesting the simplest, most cost-effective steps first. It was clear they weren't trying to maximize fees - they genuinely cared about finding the right solution for me. Communication was great the entire time. They kept me updated on the work, the parts when they were ordered, when they arrived, and when everything was installed. As someone who doesn't know hardware but knows how I use my computer (video editing, programming, etc.), I really appreciated how they helped me figure out what I needed to bring my desktop up to date while moving to Windows 11. Overall, it was an absolute 5-star experience. If I ever have computer questions or upgrade needs, I'll definitely be going back to One Laptop Tech. Highly recommend!

I brought my MSI Titan HX gaming laptop in to Don after my son dropped it on the ground. Nothing…read moreturned on and I wasn't hopeful it could be saved. I found Don/2U Computer Services through a local search and decided to try my luck with a local repair shop rather than Best Buy. I'm so glad I did! Don sent regular updates on troubleshooting and managed to get everything working again in less than 24 hours. Don't let Don's humble shop and obscure location dissuade you. This was genuinely world-class service, and I couldn't be happier with the level of professionalism and care he provided. And his service fee was more than fair, and he even cleaned the laptop before we picked it up. Just excellent, excellent overall.

I brought my PC to Don with a hardware issue, and he took care of it with an incredibly quick…read moreturnaround. Not only did he fix the problem, but he also tuned up the computer so it's running better than ever. I really appreciated the depth of his experience and his honest, forthright approach. Highly recommend!

They have a pretty good grasp of my situation and service request. If their quality of service…read moreisn't as good as the other true red, it would be still be a good value.

I found this place when looking for a place to recycle small mobile electronics. They do that for…read morefree. I have no idea what their repair services are like, but I love that you can recycle small mobile devices here at no cost.

There just isn't anybody on the planet like Mark--he's the real deal when it comes to knowing all…read morethe technical aspects of his profession, and he has the biggest heart for people he serves. He's kind, patient, friendly/fun to deal with--and his generosity outdoes anyone I've ever met in the business world, and personally. He and I have had a great relationship for a long time--I first came to him with a 2nd-hand computer and Zero knowledge about what to do with it. It had viruses and all manner of issues--which doesn't begin to detail my own issues (I was always a wreck, panic-city...and Mark just dealt with it all calmly, and got me and the computer back on the road again repeatedly). Now that I'm past 70, lots of stuff unrelated to computer and Internet, are a challenge for me. So when my laptop (replaced the computer) wasn't acting "right" recently, I needed his help. I called and asked if he knew anyone who made house calls, since I could no longer get to his shop. He said, "I do"--oh my gosh, a gift from Heaven! It was fun having him in my home. He explained how replacing the old drive with a solid state one would see me through the rest of my blogging days, and I said, "do it". He took the laptop to his shop, performed the surgery, brought it back to me...and charged me what he knew I could afford. So I'll be forever indebted to him...but wait there's more. I told him there was a British 4-episode series I was enamored with, and couldn't get the DVD because the Region wouldn't work for me. He told me could put it on a flash drive...I had 3 of them and prayed he could fit all 4 episodes among them. Now here's what sets Mark apart from the rest of the herd--he said he would do it in trade for a pan of my lasagna! And today when he came back to give me a brief tutorial, he said he'd purchased a bigger flash drive to put the series on. I would have bought one myself, but didn't have Clue One what to get. So I reimbursed him for that, and next up will be the lasagna! He's just the best friend an old gal who's an English Major--NOT tech-savvy--can have. He really cares--his business and personal ethics are above and beyond many folks'. If you need help, go straight to Mark--don't waste time "researching" the best--HE IS THE BEST. Thanks Mark, God bless you abundantly.

Mark is a master of his craft, very affordable, fast and just a very nice guy. He upgraded my PC to…read morewindows 11 after the microsoft system checker told me my PC was not compatible for the upgrade! Well clearly they were assuming i didn't have access to a master tech like Mark! I am thrilled to have found him and needless to say he is my go-to tech guy 100% now. Thanks so much Mark!

I just talked with someone at TriCity (can't recall his name). I was in a time crunch, and even…read morethough he wasn't able to get to my PC that day, he spent considerable time with me on the phone troubleshooting, asking excellent questions. He came across as being very sincere and truly wanting to help. The next time I need a PC fix, I'm going to TriCity.

My wife and I needed to come into this town due to a death in the family. We needed help removing…read morefiles, pictures and videos off of some old and unused computers. We were pointed in Dennis's direction and we are so happy that happened. We contacted him initially from our home that is out of state and made some initial inquiries. When we arrived here, Dennis was ready to serve us. He is a very personable and understanding guy, and took us through the process and gave us a quote before we committed. We thought we might not see the final result until we arrived back home, but he called us at the end of the day and said our "stick" was ready to pick up. Wow. What great service. He really didn't want to mail this sensitive material and felt better if we picked it up personally. Couldn't agree more. It's nice to have this with us and not wondering if the mail got it right. Dennis then destroyed the drives and recycled the old pc's. Peace of mind, too. Truly full service. Please seek this place out if you have computer needs, you won't be disappointed.

I highly recommend Rain City Tech. They were able to quickly add a RAM stick to my laptop. I was…read moretrying to do this myself after watching YouTube videos, but I started to strip one of the laptop screws, so I decided I better get help. I called them up, and although he was about to leave for the day, he said he would stick around a little while longer to help me. He was able to easily get the laptop open (luckily, I didn't strip the screw too much) and then added the RAM for me while I watched. I was very grateful for this last-minute help. I will definitely be recommending them to everyone I know.

Absolutely incredible. Good people that care about other people. I took my laptop in. They…read morediagnosed my problem and gave me recommendations. It's nice to see somebody. That's not just trying to take you for the money, but they actually want to help you. Good value, preformed Service Requested flawlessly. Definitely Recommend.

Chris not only troubleshot me the week prior and helped me work up my confidence to check a red…read morelight on my mobo. Ended up being GPU. GPU was dusty, cleaned it and ended up on its last leg. I wanted to try to move old water cooler into new pc but it was too big. Chris was very reasonable for the rates and always asked before doing anything which would cost more money. He seems to be very busy cause of the holidays but very responsive. Thank you for helping me even though it didn't get solved, still very kind with me and my anxiety.

One day my gaming desktop stopped booting. Looking up diagnostics, I was able to isolate myself the…read moreproblem to either the motherboard or the CPU but no further. I called the PC Doc and shortly after picking up my computer, he was able to determine it was most likely the motherboard and wrote down the specs I should be looking for. With this important info, I was able to order a new motherboard and get back up and running without any more hardware issues.