In an odd sort of way, it turned out my first choice wasn't my best choice!…read more I came across the listing and thought "OK - it's a little corny name, 'Those Tech Guys'" but honestly, if you hang around tech guys at all, you get it. I am far from a professional when it comes to IT installations, but I know enough to be dangerous. And after getting quotes to install ethernet in my 1980s circa home, one never wired for ethernet, one that just went through a significant renovation where I, in my supreme wisdom said "WiFi is great, now! Who need hardwires anymore?" was now faced with retrofitting several rooms and office with ethernet and said, this guy over here, the independent with a normal sounding company name, yeah - lets go with him! Mistake!! After schedule, and reschedule, and delays, and reschedule, we got nowhere with contractor number one. Meanwhile, Roberto and Peter at Those Tech Guys had patiently followed up several times, continued to be pleasant and professional, and AFTER I said no thank you I am going to go with someone else! So I made the dreaded call back - "So remember when I said if things change . . . " Peter was quick to jump on the phone, and walk me through things at every step. Gave me a highly competitive bid, and an install time of only a few days from when I called. They cam onsite, were clean courteous, and efficient. They played with my dog (I mean who doesn't love a bowling ball Staffy Bull Terrier mix?) and made light work of the install, and the final cost (with tip!) was even below the initial quote. This was made possible as Peter walked my home and together we found opportunities to do things more quickly, and save a few dollars along the way. In the end, I didn't choose Those Tech Guys first, but you should. No regrets here, other than I should have picked them first!

The install team, Evan and Cameron, are nice people. However, the job was subpar. Work started at 9…read morea.m. In the beginning, the team gave the impression that they were going to drop wires from the attic through soffit vents down to cameras for most of the run beside the doorbell. One of the team members had to drive back for a ladder during the job. And both finished at 5pm 16 billable hours for a 5 runs vs 6 runs and paid full price. The worst part is I was under the impression that they (during booking and pre-install) would try their best to conceal wires, but the majority of wires ended up exposed and longer than necessary. Camera down to crawl space then back up exterior wall (next to downspout) through soffit vent into attic. Vs. camera up exterior wall into attic via soffit vent. I tried contacting the team to offer to pay more to have wires rerouted to no avail. The cameras work. I'm grateful for that.

Alee is professional, punctual, quick to respond and overall does excellent work. He installed a…read moremulti camera ethernet powered unifi camera security system at my home and the quality of work was great. We ran into a hardware issue 2 years later and he was quick to fix everything up like brand new.

TLDR; you get what you pay for. If you have demanding network needs and want a well engineered…read moresystem with service to match, I can't recommend Alee and HiTek Telecom enough. I contacted Alee with HiTek Telecom to get a quote on a complete network job for my home. Not only do my spouse that I work from home, but I also do a lot of photography and video that I transfer back-and-forth on my network and into the cloud. I was tired of poor and drop connections with my consumer level Wi-Fi system. In addition, I wanted a local security camera system that I can control without relying on a cloud service. After receiving a quote and agreeing on the scope of work, I scheduled the installation. Alee came out on time on the date scheduled and we walked through the plan of installation and confirmed what all my needs were. Alee and his team worked through the day and completed the install job in an incredibly professional manner. The installation and the cable runs, and all of the final product was exactly as described. After the install, Alee walked me through downloading all of the software that I needed, how to access and navigate the system, how to navigate and operate the security cameras, and ensure that everything was working properly. To be sure, this was a relatively large install for a residential application. I wanted ethernet drops in every room of my house, a new professional grade network cabinet, in-ceiling WIFi network, and a new suite of security cameras. I couldn't have asked for a better end product. I am quite pleased with the attention to detail of the install and making sure everything was perfect, workmanlike, and care was taken in my home. Alee came back out to adjust a couple of things for me after the fact and install an additional camera. Again, he was on time on the scheduled day. The workmanship was just as good and the communication has been stellar throughout. I truly can't recommend HiTek and Alee enough. Top-notch product and top-notch service.

As much as I would like to keep the computer guy my well-kept little secret, that really wouldn't…read morebe fair after he helped me so much yesterday. After trying to fix my laptop wireless adapter issues myself for three days, I finally cried "uncle", looked on yelp and found this local shop about 10 minutes from my house.The computer guy works out of his home, has a very relaxed environment, and was able to see me and fix my laptop problem the same day. Since I am interested in learning about computer issues, the computer guy allowed me to sit next to him and he explained what he was doing. Surprisingly, I actually had a great time watching and learning and talking to him. Other computer shops I have been to in the past are much more like factory-like and impersonal. The computer guy was able to determine that my wireless adapter card was on the fritz, and instead of doing an expensive replacement and hours of labor, advised me to pick up a wifi USB adapter at an office supply store for about $35 instead. While I was getting this piece, he and did some other cleanup and maintenance work that had been plaguing me for the last year. The whole thing cost me $99 for his time and labor, which I found well worth it since I was able to have the problem resolved and be back and running by that afternoon. He's honest, flexible, and super nice. I would definitely recommend that you give him a try before going to one of the big box stores or other computer repair shops in the area.

Over the years I've had 4 or 5 on site computer technicians. Hands down, Mike is the most…read moreknowledgeable and efficient. He's also a really good communicator which adds out to his customers being able to understand the problem as well as the fix. The kicker is he is quite reasonable charging about half of what I thought I'd be charged.

I had Kirill come out to help with some network cable routing in my house to help with wireless…read moreissues I was having during work. A few other companies sent out employees to run estimates, but Mulitmedia Circuit and Systems responded very quickly and said they could confidently do the installation on the same visit. He came out as promised and very quickly finished the work. Kirill even offered to help with a few aesthetic issues he had noticed during the installation, such as removing an exterior, unused coax cable and also filling a hole in the siding that he had noticed. Multimedia Circuit and Systems was incredibly fast in both their response and the installation, and I plan to reach out again for help with some PoE camera installations. I would highly recommend their help for network installation work!

Kirill did a great job wiring our home for Ethernet. While my original plans weren't fully…read morefeasible, he helped reason through alternative wiring approaches and we settled on a setup that I'm super pleased with. In addition to advising on the network, he also helped future-proof it a bit by running a few extra cables and he even setup a line to pull an additional cable through a particularly difficult section of the house should we need it in the future. He setup the cable terminations with the flexibility I needed as the physical location of our switch is still a little in flux. Overall, he was great to work with and did high quality work, consistently going above and beyond my expectations.

Had them out to terminate raw Cat6 cables and activate lines run by my homebuilder -- friendly…read moreservice & excellent work across the board. What stood out: - Went beyond the ask -- proactively replaced non-functional builder-installed receptacles - Saved me money -- skipped non-essential parts my AI assistant had recommended - Added real value -- advised on ISP setup and wireless mesh configuration Couldn't recommend them more highly!​​​​​​​​​​​​​​​​

Did a great job installing our cat6 network and coax throughout our 90's era oddly framed house…read more Were patient, knew their stuff (i've been in the tech business for 25 years) and their price was very reasonable considering some of the structural oddities. Would definitely recommend.

I contacted Shawn about a home networking project that was smaller than his typical project size…read more He replied with a wonderfully through response with options for how to proceed. His response was very fast, thorough, and super helpful. Would definitely do business here again if the opportunity arises!

I'd recommend Shawn to anyone: his knowledge, efficiency, customer engagement, and outcomes…read moredelivered are outstanding. He's a networking and IT superstar. Costs: If you are upgrading your home network or other capability, and need to buy new/more gear, Shawn doesn't charge a markup on the equipment. In fact, once he's designed your solution he will provide you with links to the exact products required and let you buy them directly from the vendors if desired. Or he'll buy them himself and present you with the receipts. Hourly rate: With the skills Shawn possesses, his hourly rate is substantial. And it should be. However, you can still bring your project in at a very reasonable cost PROVIDED you can be a smart customer. By this I mean you must be clear on the capabilities you want to achieve--or at least be able to listen to Shawn describe what's possible and then make rapid decisions. If instead you want a lot of customer education, Shawn can do that too because he knows an immense amount about IT and can communicate effectively. However, it's a bit like paying for a neurosurgeon to teach you about the types of aspirin available to treat a headache. That doesn't make sense; get a nurse instead! In my case, my wife and I work from the house. My goals were to increase the reliability of our home network. We wanted better maintainability (so when the internet goes down I can rapidly identify the problem and fix it). We wanted better network security. I wanted to add a home security camera because of problems with car prowls, etc. And finally, I wanted to move our networking gear out of our super-hot furnace room to a cooler and cleaner location. This was a lot. Other vendors had previously failed to come up with an affordable solution--or any solution at all. Shawn showed us how to do it for a very reasonable sum. Once we had a plan, I was able to control costs by getting a carpenter friend to open up the wall and pull wires through to the new location for the gear. Shawn also kept costs down by allowing me to provide extra hands as he mounted gear on the wall, connected all of our wireless access points to the new console, etc. These steps all require two people. Shawn was willing to let me help and he even maintained a high level of wit and good-natured ribbing throoughout the long day of work. In sum: great outcome, great satisfaction, great price. Photo: New network system including: cable modem; device handling routing, security, network management, and recording of camera images; 24-port switch; and backup power supply.

Jeremy was great to work with. He gave me an onsite review of the work I was looking to get done…read moreand as it would have been difficult and expensive, suggested a few alternatives that would work as well, with less budget. He also whipped out a few Ethernet terminations while he was out. He was quick to respond and actually arrived the same day I gave him a call. If I have further networking work, I'll be reaching out to Jeremy again.

I thought I would never have a wired household -- especially in Marysville, which is, admittedly,…read morequite far from the "tech center" of Seattle. I was pleasantly surprised by Northwest Home Automation! After a simple online quote, I spoke with Jeremy about what I wanted: Cat 6 cable through several plates in my house, right where the existing cable lines were. I had a crawlspace, and he made it look SO easy to install. Never would I have been able to get this done myself; I cannot say enough good things about this company! If you have a house anywhere within the Puget Sound region, please please PLEASE don't hesitate to use this company. Billing was professional, installation was professional... I am extremely impressed. None of that "oh that's too far away" or "oh I don't have time for your relatively small house" that I've gotten from other installers. A class act! Highly recommended!

Charlie is honest trustworthy and very knowledgeable with his discipline. Easy to work with.read more

I loved working with Geek Serv. Excellent customer service. Informative about all my networking and…read moresecurity questions. Very helpful.

We had a mysterious problem where our ceiling speakers quit working. Ryan concluded that our…read morereceiver was still set up properly, but that there was no connectivity from the wall jack to the speakers. He recommended a simple, same-day, inexpensive fix where he set up a Sonos wireless soundbar, eliminating the need for the receiver. Communication was great, and the cost was fair.

Ryan from AVI solutions was great - prompt response to my post on Yelp, an extremely reasonable…read morequote, and showing up exactly on time. Had a simple request of terminating 5 network outlets which became a little more complicated because of some 'interesting' choices by the builder. However, Ryan took care of it in the estimated time at the estimated cost, and made sure that the network box looked clean and tidy at the end of it all. Highly recommended!

Cascadia installed Cat 6 wiring to four rooms throughout my house in order to extend wired network…read moreaccess. They did a great job, retrofitting the low voltage wiring in routes that were unobtrusive, but to locations that were accessible and met my needs. The price was reasonable, the installers friendly and helpful. Highly recommend!

Highly recommend these guys for low voltage wiring. We had a couple thousand feet of CAT6 runs to…read moredo, through very tight conduit. Total of approximately 60 cables and not one of them had any issues, and some of them were over 100 feet in length. Everything was cut perfectly to length, run neatly and done to code. They were also available to work at night so it didn't have to interrupt the work day.