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Services - Computer Concepts

Data recovery

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Recommended Reviews - Computer Concepts

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Reviews With Photos

Mike N.

I went to computer concepts when I first moved to Everett. My review is belated but truthful with helpful information to those who can relate to what I needed done or are simply considering this business for the services they provide. I bought a pretty nice XPS 8950 Dell Desktop from Costco. Out of the box it's a 12th Gen Intel(R) Core(TM) i7-12700 2.10GHz processor. With 32GB of installed RAM and a RTX 3060 Ti video card, it's not a bad workhorse computer but definitely not as good as a custom build. And one of its drawbacks aside from having the dell-specific motherboard and limited PSU was its terrible case and pathetic fans. I wasn't happy with the factory supplied Air CPU cooler, so went on a quest to find the best Air Cooler I could fit in the 8950 chassis. The cooler height is the biggest problem, you have to stay under about 145mm otherwise you cant fit the side cover back on. In the end, I found the Be Quiet Dark Rock TF2 to not only fit, but it offers significantly better cooling for both the K and non-K CPU's. However, this cooler may still be a bit small for the i9-12900K, but still better than the Air Cooler from Dell. Computer concepts helped me make it happen. Charles was very helpful and accommodating to me because I had limited options with my DELL. He also warned me that I would have the BIOS error every cold start up with my computer but I just need to hit control alt, delete and it bypasses that to the login page. Which I do that everyday and it's no problem. Computer concepts provided good customer service and I ended up installing a 1Terabyte Hard drive as well as the 2 fans and CPU cooler and the labor was very reasonable. Check out my photos of the invoice, texting with Charles about my plans for the Dell and of my computer. I also included a video of me bypassing the BIOS error and the fan noise. Temps are nice and low now even when playing Red Dead Redemption 2. Thank you guys! Compared to the computer places I used to go to in San Diego, it was great having you work on my computer. And I will be back! Happy New Year!!!!

Gaming PC. MSI RTX 4090, AMD Ryzen 7 9800X3D

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10 days ago

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5 days ago

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11 months ago

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5 months ago

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1 year ago

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2 months ago

Business owner information

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Will R.

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3 months ago

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4 months ago

Great place to go especially for non computer folks like myself. Dealt with Chase and he was amazing. Thanks guys and keep up the good work.

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7 months ago

They were able to quickly determine I found not change to windows 11 and offer me options that could meet my needs

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7 months ago

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1 year ago

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10 months ago

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9 months ago

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1 year ago

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9 months ago

Very helpful and knowledgeable. They were even willing to help me diagnose my issues for free! 100% recommend.

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5 months ago

Took my pc in this morning with video driver issues causing random screen colors and had a fix within 20 minutes. First rate service.

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2 years ago

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2 years ago

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2 years ago

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2 years ago

I dropped my computer off and it was repaired by the next day. Excellent service I highly recommend these guys.

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2 years ago

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3 years ago

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3 years ago

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4 years ago

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2 years ago

Knowledge and helpful. Not the cheapest but you get what you pay for. Very through service

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Ask the Community - Computer Concepts

Hi, do you buy Dell 23″ monitors? Mine is in great condition (HDMI/VGA).

Sometimes, can I ask what model Dell 23 inch monitor?

Do you purchase used laptops?

Hi Kevin, Yes, but, that isn't the entire answer.… Read more

Hello im looking for a professional pc shop that specializes on cleaning gaming pc towers from deep spots to reach ,this something you guys do?

Hi XDaTru, Yes, we can do that. Just bring it on in and we can take a look at what you have and… Read more

Hi. Do you repair gaming consoles particularly xbox one?

Hi, We do do some game system repairs. Can I ask what is wrong with it?… Read more

Can you replace a Surface Pro screen?

We should be able to, which generation is it? And which model? Feel free to email us at… Read more

Can you replace my MacBook's missing keys?

Hi Tiger, That would depend. If it is a model with a butterfly keyboard, no, we can't, but, if… Read more

How much does it cost for my MacBook Pro (13-inch, 2017, Four Thunderbolt 3 Ports) to have a hard drive replacement without any diagnostic tests included? Kindly include delivery fees on your quotation if there are any.

Assuming a Mid-2017, 512 - $240 1TB - $295… Read more

Can you repair logic board on 2014 MBP that won't charge?

Hi NS, We may be able to. Is the damage visible?… Read more

I was wondering if you guys repair gaming PCs?

Hi Jackie, Yes, we do repair gaming PC's. If you want to bring it in we can give it a quick free… Read more

Do you do in home service in Seattle (U District)? Need help getting new AOC monitor to display again? New desktop and new monitor working fine for two days. Thank you.

Hi Judy, Yes, we will do work in the U district.… Read more

Do you repair Apple Watch cracked screen?

Sorry, no, we don't do Apple Watches.

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Review Highlights - Computer Concepts

I was the only person in the store, and both Robert and WIll were wearing masks the whole time (as I was).

Mentioned in 13 reviews

Read more highlights

Sound IT Solutions

Sound IT Solutions

(21 reviews)

I've been using Sound IT Solutions as my tech support since before they were Sound IT. They've…read morealways provided fast, reliable service, solving my problems and giving me the information I need in enough detail that I can increase my skills without fire-hosing me or making me feel stupid. Charlie rocks!

Really great and friendly service!…read more CareTech is hidden away on the corner of 6th and main street behind a wedding dress and spa store. It wasn't difficult to find however, because there was a sign in front for CareTech and the building itself had signs with all the store names as well. I went around 5:00pm on Saturday and it was easy to find street parking although I'm not quite sure about the other days. It looks like they may have a back parking area as well. I messaged CareTech beforehand, asking if they can fix my broken laptop and they were really quick to respond! I accidentally spilled water over it back in August and fried my MacBook Pro. It seems my Logic Board is damaged and most likely my keyboard too (it's difficult to tell if the keyboard is damaged or not unless it's turned on but that's where I spilled water so... it's most likely done for). It seems like it really depends on the model to accurately quote replacement parts and sadly, Apple parts are crazy expensive. I got price quotes from several different places so I'm certain they're not overpricing me. Also, after talking to them, I don't think they're the types of people that would! For my case, data retrieval would have been $70/hour which is cheaper than most places I inquired! It seems it really depends on if/how much the hard drive was damaged and how hard it is to retrieve the data (internally). When I walked in, Charlie greeted me very warmly and he even remembered my name and situation from messaging me! There was one other person there at the time and they were both really friendly and helped me open up the laptop and take out my SSD. They talked me through different options and it seemed like they were genuinely interested in helping me diagnose the problem more than just making quick cash. Overall, from what I found, this place had really great pricing and awesome service. :)

Computer Concepts - itservices - Updated May 2026

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