I went to Computer Concepts last week to replace a failing drive in my NAS, and the service was…read moreexcellent. The tech who helped me was knowledgeable and, when he wasn't 100% sure about something, he was upfront about it and took the time to research the issue himself to make sure I got accurate information. That kind of integrity is rare, and I'll definitely be back. The space itself isn't flashy, but it's clear why they stay busy. You can tell the whole team cares about customer service, not just from my experience but from overhearing other techs helping other customers while I was there. Highly recommend.

Computer Concepts has been helpful and knowledgeable in solving problems that came up with our old…read morecomputer. We bought our new computer from them and have been very happy with it over the years with no problems.

I found this place when looking for a place to recycle small mobile electronics. They do that for…read morefree. I have no idea what their repair services are like, but I love that you can recycle small mobile devices here at no cost.

They have a pretty good grasp of my situation and service request. If their quality of service…read moreisn't as good as the other true red, it would be still be a good value.

Hany is the owner and he definitely has a passion for his work and taking care of his customers! My…read morebrand new 77 inch Samsung OLED TV quit working after just 3 months and wouldn't repair or replace it and instead just refunded my purchase price. I decided to see if I could find someone to repair it and found Hany. It took him a while to get the part he needed due to logistical issues with Samsung but he got it done and gave me an upgrade from 8K to 16Kwhile he was at it! The TV works great now and was only half the cost of buying a new one so I am very happy! He is very busy and both times I was there, he had happy customers dropping by. If you want a good quality electronis repair, give Hany a call!

Short version: We did not have a good experience with this man and his "business" at all. He made…read moremultiple inappropriate comments, didn't communicate AT ALL once item was dropped off, and never mentioned cost until we were trying to pick up the NOT repaired tv. Long version: We dropped off an old and valuable Panasonic VHS player. He mentioned it may be hard to find parts but he would look and keep in touch. During the drop off he made my mom VERY uncomfortable - talking to her for 10 minutes about how attractive she is. She was alone and very uneasy. He also never mentioned anything about price at the drop off and said he would let us know when it was (or wasn't) fixed. After months of hearing nothing, she reached out and he said he couldn't find the parts but that he would be happy to "recycle" it for us. This item goes for $500, even in a nonworking condition, so we made it clear we would be picking it up. Once again, ZERO talk of price. She goes to pick it up, he says he's requiring $90 cash because he suddenly was able to fix something in it, just not enough to actually have it work. (NEVER any mention of this) Once again, she is very uncomfortable, especially after the previous experience, so we just give him the money so we can leave. But not before he makes an extremely rude comment to me about my looks and again reminding us how valuable our item is. (Funny how he wanted to "recycle it") All in all, this man was extremely unprofessional and made countless extremely inappropriate comments. It is 100% worth finding someone else to repair your item - someone who runs their business with integrity.

Dmitrii was excellent at diagnosing and resolving the two failed microswitches in my microwave…read more However I'm not very happy with A-Service false estimating practice. When I contacted them they estimated similar work at $2-300 parts and labor. I don't mind that estimate being wrong, but the reality is they charge $300 minimum for labor, not including parts. It was impossible for the job to be less than $300, so why was the estimate less?

I hate to do this, but the situation warrants it. I called A Appliance Repair because the washer at…read moremy rental property wouldn't start. They seemed to have decent reviews and were able to get to the house sooner than any other company so I went with them. The first appointment was for Sunday January 18th with a window from 10am-12pm. This was to diagnose the issue. The tech Dmitrii didn't show up until 12:45pm. Things happen so I wasn't too concerned about him showing up late at this time. I was told Dmitrii had diagnosed the issue and I was sent an invoice and needed to put down a 50% deposit in order to move forward with the repair. He didn't have the part on hand so we had to schedule for another day. The second appointment was set for Tuesday January 20th with a window of 6pm - 8pm. I got a message from Dmitrii at 8:01pm saying he was having car troubles and could no longer make the appointment. A little shocked that he just learned of his car troubles a minute AFTER my appointment window but okay. We rescheduled for him to go out to the house the following day. The third appointment was set for Wednesday January 21st with a window from 6pm-8pm. He showed up within the window this time at 6:40pm however, he was unable to fix the issue. Dmitrii told my tenant the day he "diagnosed" the issue that it was either the actuator or the transmission (I had no idea about this because the invoice I received was for the actuator so naturally I assumed that's what needed to be repaired). So he left and I called in to see what was going on. I thought that the whole point of a diagnosis was to figure out what the issue was. I was told he may have gotten a faulty part and would like to go back out to the house to try and fix the issue. The fourth appointment was set for Thursday January 22nd with a window time of 4pm-6pm. I get a text from my tenant at 6:01pm that Dmitrii has not shown up yet again. At this point, Im extremely frustrated with this tech. Not only has he been late, not shown up to an appointment, misdiagnosed the issue, but he's wasted a lot of my tenants time as well as mine. He finally shows up at 7:23pm almost a whole hour and a half late, but again does not fix the issue. When he didn't show up on time this night, I was able to speak to the owner and before Dmitrii showed up he let me know that if the issue isn't fixed I will get a full refund so that was nice. Moral of the story, I ended up ordering a new washer and will never call A Appliance again. I feel like o failed my tenants by calling this company and leaving them without a washer for over a week now since we have to wait a couple of days for the new washer to arrive. I wouldn't have been so frustrated if the tech communicated better, or at all. Every time he was late I had to call, no messages from him to give us a heads up. My suggestion is if you want something done in a timely manner, go elsewhere.

Recently went to a bbq for my friend birthday and my phone fell out of my pocket and cracked the…read morescreen. Phone company sent me here and they were great and had my phone fixed earlier then they said would be done. Also followed up with me after to make sure everything was working well.. If you have an accident like I did bring your phone here to get fixed

I don't write many reviews, save for a few glaring examples of either that the business is…read moremischaracterized, or it is extraordinary. In this case, it is the latter. I could drone on about what they fixed, etc., but the fact is that in my nearly 25 years here, I seldom get this kind of service. Every person there is great-respectful, honest, and sometimes even funny. They actually communicate with you and tell you usually within a half hour how long something will take to fix. And here's a shocker for Seattle, they'll tell you if they've encountered another problem that may take longer/and or that it wouldn't be worth fixing. The bottom line is, if I could build a large company that fixes devices, I would start with Jet City as the model, and build every store exactly like it. A successful organizationIt starts with the people it hires. They have that locked in at Jet City. Erik Oh, and btw, they have a bulletin board where you can tack a sticky note about how your phone/device got broken. It's ok to fib about it. That makes it funnier.

He seems like a good family man just trying to make a living. He was fair and factual on advice…read moreheave me. Good job !

I would give 5stars but now my volume up button isn't working. Everything else was perfect. He…read morefixed my screen within an hour and got it into working order other than the volume up button.

*UPDATED* Well,…read morecolor me impressed. The company reached out to me and offered to fix my phone free of charge. They are *really* committed to customer satisfaction. I dropped my phone off today, and when I got it back, it was showroom new. The gentleman behind the counter was very professional, he encouraged me to call with any concerns and even offered me a 10% discount on my next service. After my most recent experience, I would definitely recommend this business to anyone looking to get their cell phone fixed.

Comofix is located behind the building, so we drove by one or two times till we figured it out…read more Iphone screen was fixed within 20 minutes. Great service for a Sunday morning.

My laptop was overheating and having all sorts of issues. I took it in for the diagnostic…read moreassessment and it turns out it wasn't an issue with the fan, but the battery was overheating from being continuously plugged in. The experienced staff ordered a new battery and replaced it for me. Then they made sure my laptop was functioning correctly again before sending me home. I'm SO relieved they were able to get my work laptop functioning so efficiently and only for the cost of the diagnostic and replacement part. MUCH less expensive than having to replace my computer. Thank you, team, at Tech Security!

My work computer was making a horrible noise. The woman that checked it in said it sounded like a…read more"kazoo". I have not found a better description of the noise than that. The issue was a cooling fan seemed like it was failing. They got me a quote put together and I picked up the computer the following day so I could get everything backed up. The plan was that I would pay for the part, they'd order it, and they'd replace it when it arrived. Until then I could lightly use the computer. My company's IT is handled out of a corporate office on the east coast. As such, then dealing with hardware issues usually isn't feasible. But with a slow turn around on ordering the new fan, they thought they could get me a computer in half the time. So, I picked it up and didn't order the part. I told them what was going on and offered to pay for the diagnostics which was declined. I get it back to the office and it's fine. No more kazoo noises, at least for now. So, they fixed my computer and refused money for doing so. The next time we have a computer hardware issue, I'll be suggesting T.S. USA Computer Repair. Great service, content location, and that helped me a ton. It is most certainly appreciated.

I requested a cybersecurity "cleansing". They used SentinelOne and MalwareBytes to check…read more They recommended I remove my VPNs to get faster browsing. I will use vmstat to check for suspicious processes. The quality of their "sweep" was adequate for this stage of my assessment. The value of of their service was good, I am satisfied, they gave me some good ideas on a more advanced search for breaches.

Great customer service and the guys there are very knowledgeable and efficient with their work. I…read morehad an issue with timing for a certain part but Lawrence helped me work it out clean and easy. Would definitely recommend.

Technician was extremely helpful in assisting me with an SSD install, had the wrong file format he…read morewas really helpful in guiding me through moving the windows install to the new SSD.

Technician was very knowledgeable and patient with the building of my PC. My experience was no less…read morethan excellent. Would definitely recommend this company to my friends and family.