Recently went to a bbq for my friend birthday and my phone fell out of my pocket and cracked the…read morescreen. Phone company sent me here and they were great and had my phone fixed earlier then they said would be done. Also followed up with me after to make sure everything was working well.. If you have an accident like I did bring your phone here to get fixed

I don't write many reviews, save for a few glaring examples of either that the business is…read moremischaracterized, or it is extraordinary. In this case, it is the latter. I could drone on about what they fixed, etc., but the fact is that in my nearly 25 years here, I seldom get this kind of service. Every person there is great-respectful, honest, and sometimes even funny. They actually communicate with you and tell you usually within a half hour how long something will take to fix. And here's a shocker for Seattle, they'll tell you if they've encountered another problem that may take longer/and or that it wouldn't be worth fixing. The bottom line is, if I could build a large company that fixes devices, I would start with Jet City as the model, and build every store exactly like it. A successful organizationIt starts with the people it hires. They have that locked in at Jet City. Erik Oh, and btw, they have a bulletin board where you can tack a sticky note about how your phone/device got broken. It's ok to fib about it. That makes it funnier.

This is the best repair shop that I have ever experienced in the world. And believe me, I have…read moretraveled all over the world over the decades with smart phones and computers being repaired everywhere.

They did an awesome job!!!! I cracked my camera lens & had no idea where to get it fixed. Yelp…read morebrought me here & they DELIVERED. The service was fast, professional, reasonably priced & super friendly staff!! I recommend this business to fix all your iPhone or gaget issues. Thank you so much!

I needed to replace my Pixel 3 battery. Other places I called could not do it because the Pixel 3…read moreis so old. Jet City did it quickly and now the phone works great.

The back of my iPhone 14 Pro cracked really bad the second time and I came here to fix it. They're…read morereally professional and kind. They explained the procedures and also called beforehand for confirmation of other work when they discovered other areas were broken too. In addition, they followed up the next day to make sure my phone didn't have any issues. All in all, this place is a gem for getting your phone fix! I also highly recommend them over IGSM in Bellevue. IGSM was the place I went to the first time it cracked and it took longer to fix and they're also less professional + more expensive.

Had an old prepaid phone we couldn't get working. They had a little time to take a look at it right…read moreaway...awesome. After a lot of work and some phone calls, they got it going. Their customer service, and the knowledge of their craft, is absolutely outstanding - as it has been on all of our previous visits. I'm definitely coming back here again the next time I need help with my electronics.

I damaged my iPhone right before a trip out of town. The screen was broken and the OLED panel was…read moredamaged. It would be days before an Apple appointment opened, however the folks here were able to get my phone fixed on the spot in 40 minutes! Pricing was simple and affordable and the new screen looks great. Highly recommend if you need affordable, fast, and convenient phone or other electronic service!!

My Samsung S20 had a broken screen and I decided get it fixed rather than buy a new one right now…read more I had a great experience at One Hour Device Repair, unlike some other reviewers. They had the right screen and installed it in less than an hour. Looking at all the stuff in the historic building could have consumed most of that time. The repair cost $250. I don't know how that compares with other repair places.

Amazing service! My work laptop suddenly stopped charging, and I was worried about losing valuable…read morework time. They diagnosed the issue and had it working again in just 5 minutes! They saved me money on an unnecessary charger and were so honest and kind that they wouldn't even accept payment. Truly appreciate their help and integrity. Highly recommend One Hour Device Repair!

Excellent service for my cellphone. I needed a new battery put into my older cell phone. I did a…read moreyelp search and this place popped up, and it's right in my neighborhood. I was able to communicate with the owner who gave me an estimate, I showed up and he provided the service in 30 minutes for the price quoted and the new battery is working great in my phone. He was friendly and helpful. I really recommend this place if you're looking for an effective and affordable repair to your cell phone. So I'll give it my highest rating five stars.

Loved the Experience , got my phone fixed in less than 20 mins actually , Alex did an amazing job !…read moreIt was really fast and easy ! 10/10 definitely recommend !!

Suddenly found my battery was totally dead at a time I couldn't be without my phone... is there…read moreever a good time? iPhone battery replacement. Convenient, 2-hour service, pleasant technician.

He sold me a hard drive that collapsed in 2 months It was also slower then what I had. I went back…read moreto the store. It was closed. Why would I give yelp my e mail. they a;ready have it and the business does not exist

I had an administration issue with my Dell laptop that I wasn't able to fix myself. Went online to…read morelook for solutions and found others with the same problem and there we no fixes to be found. I took it into PC Fix-Ballard and was out in minutes with all issues resolved. Thanks George! You're awesome!

My laptop was too far gone, and we couldn't salvage that. But I had that information quickly and at…read morethe reasonable cost of a diagnostic. He recycled my old hardware, and even gave me some recommendations for its replacement. Great service.

Today I called him because I needed to replace the screen on my iPhone 17 pro max. I took it to…read morehim, and he replaced it in just 20 minutes. Thank you very much for the excellent service!

My iPhone 17 Pro Max screen was completely broken and not displaying anything. They repaired it…read morevery quickly and did an excellent job. Great service and very fast turnaround. Thank you!

Excellent service. My Samsung Galaxy screen and battery were replaced overnight. Quick and…read moreefficient service. I would highly recommend.

I had a deeply frustrating experience with LML Repairs that I feel obligated to share…read more Initially, I brought my phone in for a battery replacement. Without informing me, they installed an inauthentic battery. I only found out afterward. When I pushed back, they admitted it and offered to get a genuine one--but only if I paid extra. After more back-and-forth, they finally agreed to source the authentic battery at no cost--which I appreciated at the time. However, it took them 2 months to get the battery in, and during that time, I had to chase them repeatedly for updates with almost no communication from their end. When they finally texted that it had arrived, I was out of town and couldn't come in right away. When I did go back, I was told the battery had "been there for a while," which just added to the poor communication issue. The technician handed me my phone back after the replacement, said nothing about any issues. Everything seemed fine, until 30 minutes later, the screen suddenly stopped turning on. I had a friend help me call them, and the technician admitted the screen was already "damaged" and that he had hoped it would last longer. But he never told me about this issue during the repair or gave any kind of warning before handing the phone back. It's clear that whatever final damage was done, happened in his hands, yet he refused to take responsibility. He then offered to fix it for $60--again, using an inauthentic screen. I tried to negotiate given everything that had happened, and he refused. When I went in to discuss this in person, he tried to show me the "existing" damage--which may have been there--but none of it was communicated to me in either of the last two visits. At no point did he say, "Hey, this screen is fragile or already cracked." If he had, I could have made an informed decision. I left feeling upset, misled, and taken advantage of. Summary: * Used fake parts without disclosure * Lacked transparency and professionalism * Terrible communication * Failed to warn me of known issues * Didn't take accountability * Tried to upsell more low-quality parts Do yourself a favor and go to a reputable repair shop that respects your time, money, and trust.