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Response quality

Excellent

Response time

2 hours

Services - Dr PC Fix

Data recovery

Device support or repair

Laptop body repair

1 More Service

Laptop support

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Recommended Reviews - Dr PC Fix

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1 month ago

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3 months ago

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6 months ago

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4 months ago

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2 years ago

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10 months ago

Doc and Thor are a pleasure to deal with. Caring and knowledgeable, patient yet effective and efficient. I highly recommend them.

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1 year ago

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2 years ago

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11 months ago

Great service and at a very reasonable price. James is knowledgeable about all things "PC". Highly recommend James for all your PC issues

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10 months ago

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10 months ago

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2 years ago

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1 year ago

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4 years ago

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4 years ago

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2 years ago

recovered all the data, more than I had hoped possible. Local, nice people, fast and reasonable.

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2 years ago

Honest and knowledgeable, after my first visit around 10 years ago, this is the only shop I'll use now.

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4 years ago

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3 years ago

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5 years ago

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3 years ago

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6 years ago

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6 years ago

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3 years ago

I had a software issue that was seamlessly handled and was completed quickly as well. very friendly and knowledgeable as well.

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4 years ago

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4 years ago

I really appreciated my visit to Dr. Pc Fix! He provided a solid recommendation that solved my problem quickly and was affordable!

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3 years ago

Condescending and upset when I asked to inspect the repair before paying. "We'd not give it back to you if it was not fixed."

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3 years ago

Dropped off PC that would not turn on and by the next day I picked up the hard drive will all data recovered on a flash drive. THANKS!

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3 years ago

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9 years ago

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4 years ago

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4 years ago

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3 years ago

Under promised and over delivered. Had my laptop back faster than expected and for a reasonable price.

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3 years ago

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Review Highlights - Dr PC Fix

Thor was polite and patient, offered some information about the laptop, and told me they could replace the keyboard that day.

Mentioned in 13 reviews

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One Hour Device Repair - Redmond

One Hour Device Repair - Redmond

(273 reviews)

Quick and efficient service without an appointment. He replaced a cracked camera lens and screen…read moreprotector on an iPhone 13 for a reasonable price... within an hour as promised.

Had an emergency phone screen replacement for my girlfriend's Samsung S25+ after it dropped on…read moreconcrete and cracked. Cost $330 for the repair. After replacement my girlfriend and I started noticing condensation both front and back camera lenses that eventually led to the phone randomly turning off. Tried troubleshooting but unable to turn phone on. Took it to another third party phone repair shop for diagnosis and was told whoever did the replacement left the inside messy and the screen connection was loose. The repair guy was able to bring the phone back to life during diagnosis but the screen was flickering. He recommended to take it back to where it was originally repaired. Drove back to Redmond and explained the situation. Employee said it will be about 2 hours to take a look and will call/text when ready. Okay cool. So we waited 2 hours and when we came back and he asked did you receive a text. I said it was already the 2 hour mark... The one hour device repair guy then explained the screen connection is corroded and proceeded to show a picture on his phone of the corrosion. He suggested we must've dropped it in water. So now I'm thinking, how can a connection be corroded internally if this phone is water resistant and the phone had these problems AFTER the repair? Even so, we NEVER exposed it directly to any source of liquid since the time of initial repair. Even if we did, shouldn't it NOT have this issue anyway? Also we NEVER received any document or signed anything acknowledging of any potential risks after repair. I asked the repair guy what are our options. He said he can order the screen replacement and have it done on Wednesday. I asked him if this was going to be charged. He said yes. I said no. He said call the number for "headquarters". I called and no one picked up. We left and on the drive home the number from "headquarters" calls us. I explained the situation again to "headquarters" guy and asked for what are our options. He said we'd have to pay $309. I said no. He said let me place you on hold and call the repair guy in Redmond. We waited on hold for a bit. He comes back and says the corrosion is from water damage. I'm thinking what is this guy trying to imply? We continued to have a back and forth until he relents and says I can do it for $209. I said no thanks. That is literally the cost of a replacement phone adding both repair costs. Honestly I was livid after this conversation. Not only was there zero accountability from their end, but they tried to shift blame on the customer for using their phone normally. TLDR: Please make sure you are aware the risks of getting anything repaired from this business. It might make more sense buying a replacement instead.

Computers N Things - Laptop's for sale.

Computers N Things

(4 reviews)

I recently had contact with Antonio of ComputersNThings. Due to a misunderstanding and serious…read moremedical issue in his household during the time I called, he was abrupt with me and disconnected while trying to put my call on hold while another call was coming in. We have since solved our misunderstandings. While I have not had any service yet from his company I have no reason to think (based on his reviews) that the work he does is not top-notch. James W

I found Antonio through an on-line search. He had a few good reviews, so I called him to help me…read morerecover data from a corrupted hard drive. -- - He said it would take 3 days. -After a few days, he said he needed more time. -Then he said he was sick. -On August 7th, he said it would be ready "for sure before Monday". -It has been 3 weeks now. He won't answer his phone and won't respond to texts. I went to the address listed on his business card, but it isn't his actual address. (I was told he gets mail delivered there, but he never actually lived there). His website was active when I found him, but now it is showing "expired". -He sent screenshots of the files I wanted to recover, but he hasn't completed the work. -All I want is to receive my hard drive back... (I get it, life happens - I've had urgent life/death matters to deal with too - you can't just disappear and expect people to be happy. Ask a friend to pick up the hard drive and return it to your customer.)

Hard Drives Northwest - Business Store Front

Hard Drives Northwest

(36 reviews)

$$

Through the decades we have purchased over 15 computers from HARD DRIVES NORTHWEST. We have our…read moremachines custom-built for our exact low cost needs. The service department has been the best. They seem to be able to figure anything out and are always there to help for a reasonable to low price. I need service and another computer. I look forward to going into HDNW soon. HARD DRIVES NORTHWEST was here at the beginning of the computer age before all the national big-box stores consistently doing an excellent job. Local quality. THANK YOU

I am infuriated by the speed and completion of their work. I am literally 2 weeks behind in…read morebusiness work because it has taken a little over a week for them to replace my keyboard. On top of that, this is only 1 of 2 certified places that can repair my Lenovo laptop and I had to drive hours to just pick up and drop off my laptop. They offer shipping, but that's more money out of your pocket for them to use on top of the diagnosis cost, repair costs, and cost for any other supplies. Whenever I asked for a time estimate on how long it would take to diagnose my laptop or to see what's wrong they can never give me an accurate time. They always say a couple hours or the next day. They told me that they would be able to fix my keyboard in one day once it arrives, and I bring my laptop thinking that I can wait there a couple hours for them to fix it and then they tell me that they can't guarantee that will be done that day. I literally drove all the way home to get a phone call saying that my laptop was ready to pick up! I could had waited if it was only going to take a couple hours oh, but they couldn't tell me. They definitely do not speak the customers language or put them first. I feel like they're more in it for the money then going above and beyond for customers. I've literally wasted hours of driving back and forth just to get my laptop keyboard fixed. When I finally received my laptop, they fixed the problem, BUT added another irrelevant problem! My laptop's battery now isn't being detected by the system and isn't charging and has to be connected to an adapter at all times to function. Now I have to pay another trip to Redmond to fix this new problem! Absolutely more inconvenience on my plate! Don't be surprised if you bring your laptop here and get it back with another problem, because that's what happened to me.

Dr PC Fix - itservices - Updated May 2026

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