I walked in. A half hour later i walked out with all three of my problems solved, plus two I didn't…read moreknow about, No pressure, just knowledgable service from a tech who knew what he was doing. This is an outfit that knows their trade and well worth the hour round trip.

They are deeply knowledgeable and very generous with their information. Helped me understand what…read morehappened and how to avoid it in the future.

While trying to upgrade a work computer and I crashed it... Thankfully Mark was able repair my…read morecomputer within a few hours! Super grateful that he was able to get me back up and running again!

totally awsome I can…read morealways depend on mark to fix my computer. great service and fast turn around. he maintains all my computers for my business

My $600 paid bill just keeps giving. From no photo transferring to missing…read more i-tunes and now extremely slow internet, my life has been compromised daily by the acts and omissions of this disastrous business. Don't make my mistake.

I took my laptop here because it suddenly stopped working. After being told it will take 2-3…read morebusiness days to run a diagnostics, all they could tell me was it was the motherboard about 3 calls and 4-5 business days later. He had no idea what specifically was wrong with the motherboard and yet I still paid the full diagnostics fee? They couldn't find the motherboard replacement part because they didn't have the serial number when I could find it from the model number on the bottom of my laptop. After requesting a data transfer it took 3 more calls from my end and 3 more calls from them to update to get it done. All in all it took 2 weeks to get my laptop back for something that should've taken 2-3 business days WITH a data transfer. Very upsetting and all around they seem incompetent with poor service. Take your laptop anywhere else.

Over the years I've had 4 or 5 on site computer technicians. Hands down, Mike is the most…read moreknowledgeable and efficient. He's also a really good communicator which adds out to his customers being able to understand the problem as well as the fix. The kicker is he is quite reasonable charging about half of what I thought I'd be charged.

I was on the fence about whether to try and fix the issue I had with my 3k gaming PC. A lot of…read morepeople would have asked for an upfront service fee, but during the call I was told it something I could do myself probably and that gave me the confidence to fix it and not waste a lot of money. This guy earned my trust for honest business. Thanks for being straightforward. Carson

I am writing this review about my experience with computer repair at COMPUTER SERVICE NW, 402 Maple…read moreAve, Snohomish, WA 98290. My 6-year-old ASUS laptop was badly in need of a tune up. It was running loudly, not saving documents correctly, and kept shutting down unexpectedly. Both Shawn and Eric helped me -- really nice people -- and I had my laptop back in just a few days. The price was fair and I got good advice about how to prevent future problems. I will definitely go back again when I need computer help, and I STRONGLY recommend them! Thank you Computer Service NW, Elizabeth

Don't waste your time! Make sure you use a credit card so you can cancel the cost when they lie,…read moredon't fix the problem, they are fraudsters and liars! I took a cell phone in recently, lt needed a Master Reset due to a virus. They are bullshit artists and charge $132 for 40 minutes, and did nothing! My Phone Carrier helped me fix it over the phone for free! Very arrogant guy thought he was going to pull it off! The owner didn't do anything to fix it. Go elsewhere, these guys are con Artists! They know exactly what they are doing, don't fall for their games!

I am UNBELIEVABLY grateful for Sean and Thomas. Lifesavers! Sean was able to come out to my home…read moresame day and solved my PC issue in less than an hour. I can't thank him enough!! If you have a problem with your PC don't hesitate to call these guys. super friendly and professional.

Highly recommend Thomas and his team. Very knowledgeable, professional, and customer-service…read morefocused.