I walked in. A half hour later i walked out with all three of my problems solved, plus two I didn't…read moreknow about, No pressure, just knowledgable service from a tech who knew what he was doing. This is an outfit that knows their trade and well worth the hour round trip.

I brought my old Dell laptop in and Chase proceeded to take it apart and tell me exactly what was…read morewrong with it. I needed a new hard drive. He recommended not repairing it because it was so old.And he's right. I was very impressed. He was great.

I asked Jeff Chapman from Greenlight Techs to clean up my old android laptop (Lenovo), and help set…read moreup my new one. He came to my house to do this. And he did exactly what I wanted. In addition, he suggested that I replace the hard drive in the old computer, so that it would work faster (it was very slow, and I have had the experience that removing all the junk that seeps into a computer over time slows it down). Between cleaning it up and replacing the hard drive, the old one is much much faster. i did not need much to set up the new one. But he did give me several tips on dealing with smaller problems as we talked as he worked. This is the second time I used his services, and I am happy with the results. I will call on him again when i need help.

Jeff came by the home office the next day, first thing in the morning and after some diagnosis…read morefound the issue - an ext/rnal USB hub needed to be rebooted. If I'd taken my laptop to a contractor, the problem wouldn't have been resolved. This is the second time I've used Jeff for PC/peripheral technical assistance. He always finds the problem, fixes it and his rates are very reasonable!

I brought my MSI Titan HX gaming laptop in to Don after my son dropped it on the ground. Nothing…read moreturned on and I wasn't hopeful it could be saved. I found Don/2U Computer Services through a local search and decided to try my luck with a local repair shop rather than Best Buy. I'm so glad I did! Don sent regular updates on troubleshooting and managed to get everything working again in less than 24 hours. Don't let Don's humble shop and obscure location dissuade you. This was genuinely world-class service, and I couldn't be happier with the level of professionalism and care he provided. And his service fee was more than fair, and he even cleaned the laptop before we picked it up. Just excellent, excellent overall.

Don just completed the repair of my ageing PC and I must say he is the most helpful, honest,…read moretrustworthy computer service professional I have the pleasure of dealing with. AAAAA+

I am writing this review about my experience with computer repair at COMPUTER SERVICE NW, 402 Maple…read moreAve, Snohomish, WA 98290. My 6-year-old ASUS laptop was badly in need of a tune up. It was running loudly, not saving documents correctly, and kept shutting down unexpectedly. Both Shawn and Eric helped me -- really nice people -- and I had my laptop back in just a few days. The price was fair and I got good advice about how to prevent future problems. I will definitely go back again when I need computer help, and I STRONGLY recommend them! Thank you Computer Service NW, Elizabeth

Don't waste your time! Make sure you use a credit card so you can cancel the cost when they lie,…read moredon't fix the problem, they are fraudsters and liars! I took a cell phone in recently, lt needed a Master Reset due to a virus. They are bullshit artists and charge $132 for 40 minutes, and did nothing! My Phone Carrier helped me fix it over the phone for free! Very arrogant guy thought he was going to pull it off! The owner didn't do anything to fix it. Go elsewhere, these guys are con Artists! They know exactly what they are doing, don't fall for their games!

My $600 paid bill just keeps giving. From no photo transferring to missing…read more i-tunes and now extremely slow internet, my life has been compromised daily by the acts and omissions of this disastrous business. Don't make my mistake.

I took my laptop here because it suddenly stopped working. After being told it will take 2-3…read morebusiness days to run a diagnostics, all they could tell me was it was the motherboard about 3 calls and 4-5 business days later. He had no idea what specifically was wrong with the motherboard and yet I still paid the full diagnostics fee? They couldn't find the motherboard replacement part because they didn't have the serial number when I could find it from the model number on the bottom of my laptop. After requesting a data transfer it took 3 more calls from my end and 3 more calls from them to update to get it done. All in all it took 2 weeks to get my laptop back for something that should've taken 2-3 business days WITH a data transfer. Very upsetting and all around they seem incompetent with poor service. Take your laptop anywhere else.

Over the years I've had 4 or 5 on site computer technicians. Hands down, Mike is the most…read moreknowledgeable and efficient. He's also a really good communicator which adds out to his customers being able to understand the problem as well as the fix. The kicker is he is quite reasonable charging about half of what I thought I'd be charged.

I was on the fence about whether to try and fix the issue I had with my 3k gaming PC. A lot of…read morepeople would have asked for an upfront service fee, but during the call I was told it something I could do myself probably and that gave me the confidence to fix it and not waste a lot of money. This guy earned my trust for honest business. Thanks for being straightforward. Carson