Peter is an exceptional IT person who has that rare ability to be patient and educate, to be funny…read moreand efficient, honest and forthright. Peter was able to come over with very short notice when I was available, my old one died my new one arrived and I had to go out of town. I asked what he suggested, advising I wanted to transfer what was on the broken one over. Rather than come to see the broken one and then come back he said it would be better value to be there when all arrived, if that was acceptable. He arrived on time and prepared after a brief exchange of what my concerns were. He reviewed my systems and gave some suggestions, explained some new tech things I wasn't aware of was very generous about is time and his expertise. His rates are extremely reasonable, if you don't think so shop around you will see. Peter didn't try to sell me anything or talk over my head, he was clear, kind and extremely knowledgeable. Peter is not out to bilk you he is out to take care of you as an ongoing customer. I can tell you that I have a few pc's and gadgets and I will from know on use Peter exclusively for our home. I suggest that if you have any issues give him a call. He will come to you and let you know what can be done and even surpass what you expected. I needed to transfer a lap tops info that had died to a new one, he not only was able to do that but figured out that my old lap top was in deed fixable, he gave me two laptops for the price of time I expected only one it. Cheers Peter you are awesome!

Came in and completely explained our anti virus protection and will save us $250 while providing…read morethe needed protection. Also, got my wife's email tweaked to where she can save her old email. The guy is worth what he charges and then some. Here is an update: Peter is a very cordial guy but you have to be very careful because he charges by the minute for casual converation that he considers "educatIon". If you retain him, lay out EXACTLY what you want and have him do just that. I regret saying he is worth what he charged. My mistake.

When my laptop decided to go poof on me, I looked up options and NCC was closest- I admit that was…read morewhy they were my first choice- the location listed on google isn't accurate, but they were near enough and had good reviews. I'm glad the internet got it right this time! Robert was so informative and helpful about what was wrong with my computer, (he kinda chided me about how I could have avoided my issue haha, it was great) and after doing everything he could to save everything he could, he got it back up and running and gave me good lessons on how to keep it going in the future. He has a loyal customer now!

I had built a very very pricey computer on my own, and I was having problems installing Windows. I…read morecame across NCC because I've seen it passing by at Fred Meyer's and I also used Yelp. My frustration of having a very expensive PC came down to bringing it to a computer shop to get it fixed. The price was very reasonable, and the guy there was able to diagnose and fix everything all within a day. He got my computer working perfectly after a couple days of bashing my head into the wall trying to get the Windows OS up and running. Don't expect a big PC supermarket though. These guys are a local PC repair shop and it definitely shows. Their knowledge of their craft definitely helped me and they're worth a shot if you have computer problems.

Over the years I've had 4 or 5 on site computer technicians. Hands down, Mike is the most…read moreknowledgeable and efficient. He's also a really good communicator which adds out to his customers being able to understand the problem as well as the fix. The kicker is he is quite reasonable charging about half of what I thought I'd be charged.

I was on the fence about whether to try and fix the issue I had with my 3k gaming PC. A lot of…read morepeople would have asked for an upfront service fee, but during the call I was told it something I could do myself probably and that gave me the confidence to fix it and not waste a lot of money. This guy earned my trust for honest business. Thanks for being straightforward. Carson

Was having BSOD's with a recording computer that was killing my workflow. I took it in to IT Works…read moreNW and so far it has been stable every time I've been using it. Neal is very personable, heard all my concerns, uber fast turn around time, explained what he had found and has been quick with my queries I've had afterwards. I look forward to recommending him to others in the area!!!

The Best! Neal, at ITWorks, is a savior. He answers and returns calls quickly to put your mind at…read moreease when your computer is freaking out. He can fix things over the phone, and you can pay on his website. He has picked my computer up and returned it to me on the same day. His prices are fair and decent. His knowledge is excellent. I used to bring my computer to Staples, where they made it worse, sold me bad protection products that slowed my computer down to a snails pace. (Neal can tell you all the great FREE services to use that are equal to the spending Norton versions!). Then Staples would end up selling me a new computer because they would say mine was dead. Neal fixes my problems faster and for less than Staples. I am so blessed to have finally found a tech guy who I can trust to take care of my computer problems and who is wonderful!!

Bryan was amazing and really helped us with our IT issues. Our laptop would not even turn on, the…read moredrive completely dead. We had to purchase a new one and he managed to move the most important program and data from the old one to the new one. It saved us weeks of recreating a years worth of business information. He has prompt communication and was able to explain everything in terms we actually understood. He also gave recommendations for new protections and programs. I will definitely be using his services again (not too soon hopefully) and will recommend him to anyone searching for his services.

Where to start. I went to several "computer repair" stores prior to essential IT. All of which…read moresaid there was nothing wrong with my computer, when there was. He was able to quickly find the problem. Even after he completed the service, I was able to keep in touch with him with any questions I had. Great, friendly service, can't say enough.

I am UNBELIEVABLY grateful for Sean and Thomas. Lifesavers! Sean was able to come out to my home…read moresame day and solved my PC issue in less than an hour. I can't thank him enough!! If you have a problem with your PC don't hesitate to call these guys. super friendly and professional.

Highly recommend Thomas and his team. Very knowledgeable, professional, and customer-service…read morefocused.

Brought in a computer that the charging cable wouldn't fully fit into the port, therefore not…read morechargable. He looked at it, took 5 minutes, and got it working again without charge. The other place we got an estimate from wanted $50 for the replacement part plus $120/hr for 1 1/2 hours work on it taking it apart and putting in the new part, as well as taking a couple weeks because of the cue and shipping of the part. Thanks, E-Man! We will definately be bringing all future computer issues to you! (I believe they used to be in Snohomish, and moved to Historic Monroe.)

Rude, and don't return calls-ever. I had called about my fathers computer and they told me more…read morethan 1 time I'd get a call back. Over a week each time - no calls. I call again and get the rudest of them all- the woman that works there- every time you call she so harsh and acts like she's moving the earth to help you with a simple question. It's so awful dealing with them I never want to go back. What the other people say about dealing with no calls is so true. Plus once you get them be aware you might get the harsh lady. Their work is -eh mediocre.

They have a pretty good grasp of my situation and service request. If their quality of service…read moreisn't as good as the other true red, it would be still be a good value.

I found this place when looking for a place to recycle small mobile electronics. They do that for…read morefree. I have no idea what their repair services are like, but I love that you can recycle small mobile devices here at no cost.