dropped my phone, screen was completely busted & I couldn't even get in with my passcode. took it here, got in & out in 30 mins it was completely fixed, good as new. Beats apple care for $200+ or a new phone for $1k+. highly recommend. great service & extremely well done. should be 6/5 stars. read more

My phone wouldn't charge. The charger wouldn't attach anymore. I took it to Seattle Device Repair, the technician said he saw something inside the port. He took something super tiny out and I was back in business. I asked what I owed him and he said it was, "On the house." read more

I am writing to express my profound satisfaction with the exceptional service I received recently at your establishment. I brought in my Apple MacBook for repair, initially with some apprehension, as I understood your primary focus to be mobile phone devices rather than personal computers. However, my concerns were entirely unfounded. The technician who assisted me demonstrated an impressive breadth of knowledge and technical aptitude. Despite my initial assumption about the shop's specialization, they were able to expertly diagnose and resolve the issue with my MacBook, restoring it to full functionality. Their proficiency, even beyond what I perceived as the main scope of your services, was truly remarkable. I was particularly impressed by both the high caliber of service and the remarkable efficiency with which the repair was completed. The prompt turnaround time was greatly appreciated and minimized any inconvenience. It is highly commendable to encounter a business where the staff possesses such versatile expertise, capable of applying their skills across various technological platforms. This comprehensive approach undoubtedly offers significant value and benefit to your customers. Thank you once again for your outstanding work and professional service. I will not hesitate to recommend Seattle Device Repair to others. read more

So swift! Went in around 11:30 to get my iPhone 12 rear camera replaced. It started getting serviced at 12:30pm and then was done at 1:30pm! It was 130 dollars. Literally got quotes of like 200 elsewhere. Not sure who it was that helped me but they were super friendly! Would definitely recommend! read more

I went to Seattle Device Repair (SDR) with an old iPhone 6s whose battery was kaput. Abdullah was super easy to talk to, very attentive and service oriented, and quite fair as a businessman whose main focus seemed to be on giving us exactly what we needed. Due to the age of the phone, the replacement battery was new but had sat on the shelf a long while, such that the first battery replacement didn't function quite up to expectation. Abdullah happily swapped out for a different new battery and the phone now works splendidly. Could not recommend SDR more highly. read more

Local business, super helpful and honest owner. Brought cell phones in a couple times with problems and each time he figured out the problem and would only sell me a cable after testing that these were the problems (and once he cleaned the port for me LOL). Will be back when time to set up the replacement phone for the one that is almost dead! read more

I needed the screen replaced on my iPhone and replacement was quick and efficient. Installer was very informative about the condition of my phone. He quoted me at 30 minutes for the install and it took less than that. The price was exactly as quoted over the phone when I made the appointment. This is my second time using this business. They do excellent work. I'd highly recommend them. read more

I've been having trouble charging my phone for months, the connection was loose. The owner of the shop cleaned the opening of the charging port and I was good to go. He did not charge me but I compensated him for his time and expertise. read more

They've helped every time, fixing any problem I give them at reasonable rates and schedules. Fixed my screen, microphone and helped me with random tech issues I'm not smart enough to fix. Always helpful and never gouge me. Love these guys, they've saved me big $$$ and helped me keep my old ancient iPhone longer so that I didn't have to buy a new one. Thank you! read more

Go here for device repair. My phone was submerged in water the night before I brought it here. I called to see if they could help and I was told they would try to help, no promises. But if they were unable to help, no charge. Seemed fair. Somehow this thing still works. The man that assisted me vacuum sealed and hot plated this thing to get all the water out. Shot some air in there after to dry things up. Replaced a part and advised me how to go to the manufacturers retail store and have them take care of the one thing he was unable to fix due to serialization for the particular part. Then tried to NOT charge me a penny. I gave him $5 cash as the least I could do. If I need any service on devices in the future I'm going back here. read more

Went in with a broken phone battery. Despite calling ahead to make sure it was in stock, I unfortunately misidentified my phone model, and it turned out the battery in question was the wrong fit. However, the gentleman I spoke with very graciously took the time to walk me through what was wrong with the phone, suggested possible workarounds, and cautioned against those that could potentially harm the device further. Afterwards he declined payment (though I insisted he take a tip for his help). I very much appreciate his kind and knowledgeable assistance despite the mix-up on my end. I would recommend this business to anyone in need of phone repair. On a side note, finding parking in this area is horrendous, and almost every spot requires your phone to pay, so if you're going in with a broken phone, make sure you bring a backup! read more

While not an Apple authorized shop, this one-person storefront seems scrupulously honest, competent, clearly communicative, friendly, and welcomes walk-ins for non-warranty repair of phones, tablets, and other devices. When I went in with my 4-year-old iPhone SE that had developed intermittent problems with its lightning charge port, the technician quickly took a look, ordered the part without asking for any $$ up front, and had it working like new within a few days for a reasonable price. He'll usually do diagnoses and minor things like port cleaning for free while you wait. One possible downside is that parking can be limited in the neighborhood around Denny and Second Avenue, but bus stops are not far. read more

Just want to put in a good word for Seattle Device Repair. I was very happy with the repair of my iPhone and with the customer service. --A satisfied customer read more

Took my phone (iPhone 6S) here for repair; Sam was very communicative and explained what he planned on doing to attempt getting it repaired. Long story short; after attempting multiple avenues to repair, could not get it to work. Regardless, ended up not charging a fee because could not repair. I appreciate the honesty and straightforward approach and would certainly return in the future if I had another device with an issue. Thank you! You can see my phone in photos. It is iPhone 6S...doesn't appear abused...has not been abused...but still not repairable...Sam was surprised that for as good a shape my phone is in, that it is not repairable. read more

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This place is great. The repair times are super quick, the service is professional. I had my screen replaced at a different business before going to SDR. They took several days and ended up putting in broken, glued together, pieces in my phone and it took 4 days to replace. SDR replaced my screen in an hour and showed me the differences between an Iphone X vs and Iphone XS and also pointed out all the things that the previous company had done to my phone. Thanks again for the assistance! read more

Fast and helpful service. The fellow took care of my cracked screen issue promptly. Thanks for the great service!

I have no words for how amazing this company is! My phone suddenly broke at a terrible time and I could find no place that was able to fix it before I go out of town. When I finally called Seattle device Repair, they went ABOVE AND BEYOND in ways that made me believe in humanity. They took care of my phone and fixed it perfectly (for a better price than any of the other offers) within an hour. I am beyond touched by the care they took to make sure that I was able to get my phone back on time. I wish I could give them more than five stars and from now on will only trust them with any future device repairs. I'm not just happy to have my phone back and working, but I'm just filled with so much joy from working with such decent and honest people to get my phone fixed. read more

I wanted to support a local business. Really I did. The customer service gets a zero and it is due to the social media inaccuracies. You shouldn't tell people that walk-ins are fine, with open hours listed on your web site -- and then not open. I called from the door when you were supposed to be open and was told to make an appointment. This was really inconvenient and the lack of concern when I called was not helpful. Five stars to the cat who peeked out to say hi. read more

Abdullah is a fantastic communicator, trustworthy and upfront, and really empathizes with his customers. I went to Abdullah a few weeks ago because my iPhone got water-damaged. Due to its state, I wasn't able to back up my data and wipe it before handing it to Abdullah for repairs. I felt incredibly reluctant about trusting my phone and its contents, but can say with a lot of confidence that Abdullah remained ethical and professional during repairs. Furthermore, he did an excellent job communicating the status of my phone over email throughout the entire process. He was also very upfront -- doing a great job explaining the risks of certain repair procedures and getting my consent before moving forward. In the end, I decided I wanted to hold off on further repairs until I heard back from insurance on whether the damage to my phone was covered. Abdullah was kind enough to write up some to provide my insurance company. In the end, despite doing some restorative work to put my phone in a much better state than before I came to him, he refunded me in full because he didn't get a chance to complete servicing on my phone. All in all, would definitely recommend, and if I ever have the misfortune of damaging my phone again, Seattle Device Repair is the first place I'll be heading to in the future. read more

I went there w a dead phone that was in the washing machine for about 15 mins. i had to turned in that phone back to T mobile, because i got a new phone, and if I didn't, I would've been charged with the full price of a new phone. I did my homework here at yelp to read all the reviews and decided that this is the place i should go. when I entered the store, I thought the store seems very organized and clean for an electronic repair shop. There were 2 guys at the front and they seemed super professional yet gentle and understanding. i knew i was in good hands. They also told me that if the phone can't be fixed, i won't be charge with anything, it gave me a sense of trust when i felt very vulnerable. I went in like almost 5pm and they were able to tell me how to get it fixed and fixed the phone within about 2 hours (it was 3 parts they had to replace). I picked it up the day after which was on sat. Sunday, guess what, they texted me and make sure all was working fine. what a great customer service. Def recommend this place and I would go back for sure. I would like to thank Tristan for taking such a good care of me! read more

Easy to schedule service and no big waits like with Apple. Service at the store was really friendly and helpful. Thought my iPhone charge port was toast, but the service tech worked a little magic with some tweezer-looking tool and compressed air and it was fixed. Didn't even charge me. I'll be coming back for any future phone repair! read more

My tablet stopped charging. A very nice man determined there was something amiss in the port, and promptly fixed the problem. The charge on the tablet was only 35%, so I had been worried data would be lost. He installed an app to transfer data, and checked to see that data was being backed up to gmail (plus, answered related questions). By the way, there was no charge for this tremendous amount of help. What more could a customer want?! read more

Sam and the team were incredibly kind in helping me troubleshoot and fix a problem with a Bose headset. They were so fast and did an excellent job getting it back to new. I highly recommend Seattle Device Repair, best in the area. read more

So my lil cousin is in town visiting me from college. She's from overseas but is going to college on the east coast. She shows me her phone and the screen was completely shattered cuz she accidentally dropped it a week before. she said she was gonna get it fixed but was going to have to wait till she went back home cuz she needed to send her phone in and fixing it took a couple of weeks. Well, I said that's no fun. So doing a quick search I found this repair shop. I asked her if she wanted a quick fix and she said yes. so I scheduled an appt online for here. I had to change the appt time a few times cuz my mom was running late and was taking my cousin, but eventually they made their way there yesterday. Screen got fixed for $100 and my mom got a new battery put in her iPhone6s for $40. Both were super happy! I saw my cousin's phone, there's no latency or anything. The guy did a great job! Will definitely recommend this place to others! read more

My screen didn't have any cracks, but the display became unresponsive in certain parts. I called in and dropped my phone off the next day. Decided to grab lunch at Karaage Setsuna and explored Olympic Sculpture Park for a bit while my phone was getting fixed. It took about 1 hour and I'm so glad my phone works again. The repair is backed by warranty, so I feel reassured if anything were to go wrong in the future. Super happy with my experience! Fed belly + fixed phone, a great start to the day. read more

Dropped in on a Saturday afternoon in need of a phone battery, and was seen immediately--no appointment needed. 30 minutes later (enough time for me to walk around the block, grab a coffee, and come back, though they do have a waiting area if you want to stick around), my phone sported a fresh battery for only $50+tax. Aces! read more

My phone cord wouldn't plug all the way in and phone stopped charging so I brought it in and he repaired it in 5 minutes

His guy has a cat that is so cute. I actually considered breaking my phone just so I could come here to get it fixed and pet the cat. I've been here twice with my friend. Once to fix their charger port on a Samsung Galaxy 3. The other to replace the screen on a Samsung Galaxy 7. The guy did a great job both times. Very reasonably priced and very fast. I would definitely recommend coming here to five your devices. read more

These guys are personable, professional, trustworthy, efficient, knowledgeable and good at what they do! Just got a new battery for my phone there yesterday. Also had this done at this same place with my old phone years ago. Both times the service was excellent! read more

Matt Persée took great care of us and my husband's shattered iPhone screen while visiting Seattle over the weekend. Same day service within an hour and phone is like new! read more

Seattle Device Repair - Mobile Phone Repair Near Me - Seattle, Washington

Been coming here to repair several mobile devices over the years, and the results have always been perfect and quick at fair prices. From repairing my galaxy 1 screen, iphone 5 screen, new ports for my galaxy note 3, and most recently my shattered front glass of my galaxy s10-- everything has been quality and lasted throughout the time I've used each device like it was new. Also very nice owner, and it always feels good supporting our local businesses in Seattle. :) read more

Stop looking elsewhere! Stop, seriously! Dude,sorry Matt, is affable, likable and good at his craft. This is what society needs more of in the modern world. Once mom and pop stores fixed watches and shoes; he is the new version of that. A neighborhood vibe in a city that is loosing it. Go here! Thank you Matt for brightening my day with quality and service to boot! Ps the sitting area has original life magazines. Nice touch read more

This place is awesome! Straightforward with a solution. They are kind and honest and strive for good customer service. I've been here a few times and I am always happy. They warranty their work so if something they fixed failed, they are happy to take another go at it. Overall great experience and staff. read more

11:45 AM: I dropped my iPhone 6 on its corner, shattering the glass 11:46 AM: I searched Yelp for nearby/affordable/highly-rated repair shop 11:48 AM: I made an online appointment to have my screen replaced at 1:30 2:15 PM: As good as new! $89+tax Matt explained to me that he has some crazy cryogenic freezer he uses to remove the broken screen, and some similarly cool technique for sealing the new glass on, which he created doing R&D for a solar panel manufacturing company. He and his girlfriend (and kitten) run this shop, and I would recommend them to anyone! read more

I've had 2 iPhone screens repaired here, including my 8+. Looks new from the Apple factory. Owner Matt is very friendly. They buy glass from FoxConn & retain your old frame so "True Tone" still works on your screen that adjust brightness based on ambient light. Others install aftermarket screens & you lose the "True Tone" function that appeared starting with iPhone 8. read more

I read that cats will sometimes walk around, I was disappointed to not see any. I won't hold it against them. This review will be short and sweet like the experience. - smashed my phone this morning - delighted they had appointments this afternoon - left at about an hour later with a phone good as new Located in belltown, parking isn't always easy but on Sundays street parking is free. There are lots of places to eat or hangout if you drop it off early and have some to kill. New screen for iPhone 6: about $100 with tax Worth it. You don't need a new iPhone every year, you've got repair people to help with screens, batteries, and etc. read more

Very late review. This happened 2 years ago. My wife dropped her iPhone 6 in the street in front of the kids' school without realizing it. Around 8:30 that night, she realized she couldn't find it and after scouring the house and car, decided to retrace her steps. She came home with her absolutely trashed phone. It had been run over multiple times and was broken on both sides. She hadn't set up her apple cloud to backup photos or contacts and was in a panic because her clients' contacts and appointments were gone, not to mention all of the pics/vids she had taken with the phone. A call to Seattle Device Repair the next morning and a "come on down" gave her some hope. I brought it down and Matt did some diags, swapped out "loaner parts" and found that the logic board was bad as were a bunch of other parts. The inside of that thing looked all mashed up so it was clear it wasn't repairable when he couldn't get it to start up. He was prepared to send me out without charging me anything even though he'd spent about 20-30 minutes with me to diagnose. I begged and pleaded to see if we could recover my wife's data. He thought for a second and said, "I've got an idea." He did a bunch more swapping between a couple different iPhones he had on his bench, got it to start up, and hooked to a USB I had and copied all the data. He gave me the data and said, "When you get your new phone, just hook it up to iTunes and you can put everything back on the new phone, and don't forget to setup backups to the cloud." I don't recall how much he charged me (I think it was under $100), but I remember leaving and thinking to myself that I would've paid 3x what he charged me -- and had for data recovery. I once had a memory card crap out on me on my HD video camera. I paid another company nearly $300 to get those videos back, and it was less work than what Matt did in both time and effort. Matt even told me to hang on to the old iPhone until we got the new phone and successfully transferred the data to it. Once we were good with the new phone, we could bring back the old phone, and he would do all the swapping again and wipe the storage so when we disposed of it, it would be clean -- no charge. This is just an honest young man running a good business, providing value, and making life better for a lot of people. Seattle Device Repair will always be the first place I call or refer friends to for phone issues. In fact, I'm about to call him at 10am in 25 minutes when he opens to ask him about fixing my damaged Samsung S7. I'm actually writing this review while I wait for him to open because when I was looking up the number to call, I realized I never wrote the review after helping me with my wife's phone 2 years ago. Thanks, SDR, I'll be talking to you in a few minutes. read more

Fast, affordable, and pleasant service. Got my iPhone 6 screen fixed here in around 30 minutes (without an appointment), even with other customers popping in and out. The warranty lasts for as long as they stay in business -- a great deal. Plus, they have a cute office cat. That alone merits 5 stars. read more

I've been putting off getting my screen replaced for months since my dog knocked it off the table while I was getting my car serviced... they made it painless. They said it would take about 30 minutes and ended up being 45 but it's cool. The guy did a great job and their cat Unit was soooo cute. The couple that runs the shop also has two more cats. They are named Unit-A, Unit-B, Unit-C. Anyway, the shop is clean. There is a piano and coffee if you're waiting there. It cost me $97 win tax to get my screen replaced. If you check in on your phone you get a free screen protector!! Give them your business. They are killing it. read more

Went in there today and phenomenal service, i got a quote somewhere else and did not even tell these guys. They knocked it out of the park! They were half the price of the other place and way better customer service. This is a local owned Seattle business that made it through the storm and earned the right to be supported! read more