I searched around for MONTHS for a company who would install a large Italian fountain that was not…read morepurchased from its store. I finally was referred to Garden Accents by a handyman and could not be more pleased with their expert skill and customer service. Stephanie was very helpful and clearly outlined the steps/ cost to repair and install the fountain. Anthony (her husband) and his assistant had to drill a new hole in the fountain, add another piece to make it functional, and set it up beautifully! I couldn't be more pleased having this lovely fountain fully functional, from being in pieces in my backyard for six months. If you are looking for a company that is extremely knowledgeable on fountain installation, operation and maintenance, this is the place!

****please see update below before you purchase from this company*****…read more I've purchased 4 fountains and statue from this company. Worst customer service ever. Stephanie and her family, Jeannine and Bob own this company. Stephanie, apparently allows her husband to control her customer service at her company. Stephanie is young but she will realize in time that her husband is not an asset but a liability to her families company. I will never buy from this company again. This company is having some financial difficulties right now...it is winter and the Covid-19 Pandemic. I purchased a fountain from them on Monday, Dec 07 and picked it up...(no, offer for delivery) on Tuesday, Dec 08. I put this fountain together myself. No offer from the company after spending $350.00 for a small fountain. My spouse and I have spent over $1500 with this company. Apparently no respect for good customers. I put the fountain together perfectly...all by myself. Again, no offer from the company to assist. "Horrible customer service". I called the phone number given to me and who answers....Stephanie's horrible husband. He couldn't have been more rude. His response to me was that there was going to be a charge of $250...then reduced down to $150 ....then reduced down to $75. He stated that minimum charge would be $75 for simple 10 minute leveling of the fountain. Very simple process that requires pennies or plastic leveling tabs. However, he went one step further to state that if he had to put the fountain together again then it would be $150.00. What an incredible asset to this company. NOT. I'm 5 miles from their store. They could easily have stated that they would come over for a good customer that has purchased 4 fountains/statue from them and that they would do this for free. Again, it's a 10 minute fixe for a professional. And, again, I've spent a lot of money on this company. Stephanie calls me and tells me that she can offer me a substantial discount on the fountain. This tells me that the company is not doing well financially....and, of course not, it's winter, Covid-19 and a poor economy right now. I felt sorry for the company since I've got more money than anyone should have right now. I've no had no financial problems during Covid-19, in fact I got a 15% raise during this time. I thought as a "goodwill" term that I would buy from them because I liked Stephanie ... not because the price was incredible. It actually was higher than the price I had paid for the large fountain that I had purchased prior to this one. Her husband is a technician for them. Technician may go to far. I'm not even sure if he has a college degree. All, I know is that he mistreated an exceptional customer who was doing them a favor. And, he felt this would be a good way to make some extra money. What a joke. And, what incredibly horrible customer service. I have done hiring at my company and I would never hire this guy. After speaking to him for 30 minutes on the phone, I realized that I had made a huge mistake speaking to him. He even stated "how did you get our personal cell phone number"? I told him that Stephanie had given me that phone number. Is this customer service? If you need to hide something, then I can fully understand that question. I will never use this company again and I urge all customers to never buy from this company again. Stephanie, Jeannine and Bob (Owners) are incredible. I called Jeannine, (Stephanie's mother). She apologized profusely for her son-in-law. It is only because of him that I urge everyone to boycot this company. I haven't even received an apology from Bob or Stephanie for the husband's actions. If they plan on a retraction of this review or additional business from my family, then I expect a sincere apology and a discount on the fountain. Otherwise, I will use every review site possible to disparage this company. My father is a lawyer and County Judge. At 79 his is still on the Texas state board and is still a Judge. He is stating that a lawsuit would be the only way this company would be forced to understand the way I feel. He feels that a lawsuit would be the best avenue to let this company know how serious we are about the problems with their son-in-law. He is absolutely horrible and should never be allowed to answer their phones or have anything to do with their company. He has absolutely no customer service skills. I'm ashamed for Stephanie. She can do better. She is such a sweet woman and has obviously married someone who can cause her problems....as he did with me. Again, I'm only 5 minutes away...and this could so easily have been taken care of by offering to come by and level this fountain for free. To state $250...then $150...then $75 says a lot about him. Stephanie, I hope he has a real job. And, please don't allow him to ruin your family's business. I wouldn't allow my spouse to do this either. JUST SAD!

Updated review: My magnolia and red maple I bought from this…read moreplaced survived Harvey, the snow, the freezing, and the icing! My heart is so happy seeing the maple lose leaf then growing back leaves this past month. My magnolia I don't think ever lost leaves. Money well spent here ------ Easy smooth process and honest place. This place was actually my second place of choice to buy trees. I previously went to another tree farm originally but that place was not open according to their business hours so we left. I remember driving past this huge place on the way home one day a few weeks back and decided to check it out to see if they have what we want. Uh yes they do. This place is huge! They have everything! Prices are much lower than Big Tex. Only discount on planting charge if you buy multiple. We wanted 2 45-gal of 2 types of tree, Patrick recommended that 35-gal and 45-gal for one of the trees is not much of the difference in size but big difference in price and that we should go with the 35-gal. I appreciate the honesty. Schedule date to have them planted and that was it! They show up early and planting 3 trees took them approximately only 1-1.5 hour. P/S: The place is dirt and gravel and can be muddy after rain so don't dress to impress with your best shoes when you shop here.

Read their clauses in their contract carefully…read more In hindsight I feel a full service provider such as Hogue Landscape or similar companies may make more sense as they grade, do a free design, install, check your irrigation rather than show up with a bunch of trees of debatable quality & wish you luck. If you read their response, you will see the onus they put on the buyer as in daily monitoring their trees, keeping a log etc. Well, most people have a job, kids etc & do not sit in the backyard with a journal all day recording each leaf that falls. bottom line - Verdant installed 28 trees of which 26 died in a month!! Ignoring their loooong list of excuses, if that makes sense or is acceptable, then i guess that's that . I blew $15,000 with them and had to redo my backyard with someone with experience and my yard now looks terrific. dm me for pics or lessons learnt. Good luck with your project!

Great selection of organic materials for the commercial, landscapers or DIYers. Depending on your…read moreproject you can shop at the big box stores which provide for your average needs, but if you are doing any kind of private landscaping, gardening or want the exacting standards of quality materials with low environmental impact then local businesses like Nature's Way Resources is the way to go. For this project, I aerated and dethatched part of my front yard and it was in need of a good base layer for the soil to recover; in addition to, landscaping a front patio area. I ordered 1 1/2 Cubic Yard Leaf Mold Compost, 1/2 Yard of Landscaper mix, a few Black-eyed Susan, a Mexican Sage bush and some other pollinators. Due to the time saved from gathering all my materials from this one location saved me $$$ and I was able to complete the project in a weekend. If your need is not as expansive they offer bagged soil for smaller needs, but to get the best value I would partner with a fellow DIYers with pickup trucks and order loose materials or have it delivered on site. Nature's Way Resources also have a big selection of mulch, compost, fertilizers and offer a Green Waste Recycling program. If you read this post to the end, I will let you in on a little secret.....they have a rock garden in the rear where contractors and DIYers dump material not needed and you will find some gems for FREE. All you need to do is sign a liability waiver at the front desk and recommend you have some sturdy steel toe boots, gloves, and watch out for critters.

Service is horrible, they can't overcharge just because they think it's more of logs than woodchips…read moreor etc bad place I would not recommend.

Ordered hardwood mulch well in advance of the project. Confirmed the date and they delivered…read morewithin the hour of confirming the time. The driver of the delivery truck was really good, concerned about damaging overhead branches across my driveway when the bed was raised. The mulch was excellent, no detritus mixed in, it was all 100% product, which can't be said for two previous suppliers. Good price, reasonable delivery cost and great product. I'll be shopping here again!

If you need anything and don't need a full pallet don't bother coming here as you'll waste your…read moretime when they could just mention that from the beginning when you call and ask what you need, or even as when you ask at the office when you arrive instead of wasting my time. Now I lost over an hour of my time for no reason. Glad I won't get that back!

Solamente 2 estrellitas por El Mal servicio que en los ultimos dias nos estan tratando El…read morepersonal de ventanilla soy cliente por muchos años y es la primer vez que recibo UN trato tan feo ya no migration e checa no son asi comentario merecemos mejor trato pues de nosostros movemos El negocio

We visited The Ground Up on 2/19/22 to pick out some flagstone. We were really impressed with the…read morevariety of stones and the ease of the purchase. The men in the yard were very helpful and professional when selecting and loading the material. The associates in the office made the transaction super easy. Overall, The Ground Up is a very friendly place to purchase a great product at a great price. We will be back when have more projects!

A very helpful team led me through the replacement plants after the freeze and helped me with the…read morecertain sunlight constraints my area has. A wonderful experience and affordable too!

I ordered a pallet of St. Augustine a week in advance. I took time off too wait for delivery and…read moreafter many phone calls they said they would not be able to deliver the pallet of grass as promised. They said they got busy. Horrible customer service.

They hav prettiest grass I've ever seen...very nice personnel very helpful... b sure to bring cash…read moreor u can use Zelle

I wanted to update my review on The Yard Depot. I got a call around 8am to let me know the delivery…read morewas on its way and should arrive shortly. (I really appreciated the heads-up!) They made the delivery of mulch in the morning then the delivery of the boulders in the late afternoon. Thank you so much for splitting the delivery. It gave me time to lay down the mulch in time for the boulders to be delivered. I don't know if that was done deliberately or not, but it sure was helpful and worked out beautifully. We certainly would NOT have thought of the timing. The gentleman that delivered it was EXTREMELY helpful and FRIENDLY. We could not have asked for a better delivery. Thank you!

Great delivery service from Jimmy! Easy scheduling and very polite counter staff to help me plan my…read moreproject.