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    Nature's Way Resources

    4.2 (11 reviews)
    Closed 8:00 am - 5:00 pm
    Updated 1 week ago

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    Review Highlights - Nature's Way Resources

    I took them up on the offer to replace half the mulch to cover the garbage/plastics on top of my front beds.

    Mentioned in 4 reviews

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    Lowe's Home Improvement

    Lowe's Home Improvement

    1.8
    (77 reviews)
    1.7 mi
    $$

    So let me start out by saying that the purchase I originally made was not done at this Lowe's. I…read morepurchased a washer from the Lowe's in Tomball. They delivered it and we realized the spin cycle didn't work, we tried everything and then went to the Lowe's in Tomball to exchange it. We were told the same washer was in stock and we would receive a replacement next day. We get a call later that night saying they are 650 back ordered from the factory. (How that mistake could have been made, is beyond me) We called and called trying to scramble and figure out what we could do to get it replaced without buying a brand new washer outright and waiting 10 days for a refund. Mind you, my girlfriend is an RN, working on a Covid floor at the moment, so as you can imagine, a washer is of very very high importance to us. No call back from Lowe's in Tomball. Fast forward- I called Lowe's in College park, Johnny in appliances took the phone, he heard me out and understood why I was desperate. He worked for days to find me a washer that was in stock, calling me, sending me item numbers until I was satisfied. Every bump in the road, whether it I was out of our price range or it was out of stock, he continued to plug in just to help me ON A WASHER HE DIDN'T EVEN SELL ME. He told me that he found one that was about 100 bucks more than I paid for mine but his store manager, Jeremiah approved it and we would send it out NEXT DAY. His customer service blew me away and I could tell he honestly cared about the fact that we were essential workers who needed a washer ASAP. Lowe's is lucky to have Johnny and Jeremiah, they helped me more than anyone can understand. The new washer came in and it's beautiful and works amazing. Go see them. They will forever have my business. And still.. no call back from Lowe's Tomball.

    I placed an order today (more than $1000) from my phone, trying to meet a deadline so I could…read morereceive the order the same day. I didn't wait for a receipt because I have never had a problem. Later, when I went to see when my order was coming, my things were still in the cart. I went to the laptop and the same issue occurred, AND it said I could get it tomorrow. That didn't work. My husband went in person to order, and now it won't come for two more days. Please understand, I am less unhappy about being inconvenienced, but more concerned about the response from the employee and manager, who could not suggest how to help me aside from coming in and having to wait even more. Neither the employee or the manager we spoke to could offer us a solution, such as contacting a tech department. I would have been happy if they acted just a bit concerned and told me they would have the issue investigated. Now, I will do everything I can to avoid shopping at Lowe's. The corporate website spends more time talking about DEI and community involvement, and not one comment visible about the customer, who pays the bills!

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    Nature's Way Resources - gardening - Updated June 2026

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