The service I received today was exceptional. Gabby was amazing! She was beyond patient getting my returns squared away. She made numerous phone calls and spent at least 30 minutes making sure everything was credited back to me properly. Throughout the entire process she was upbeat, sweet, and professional. read more

Incompetent, lying thieves. Paid for a dishwasher to be delivered and installed. Going on 2 weeks after having Incompetent assholes drop the machine and try to conceal the damage. Messed up my landscaping because they have no capability of using a Dolly. Broke our plumbing underneath our sink and now we've been further lied to about having a plumber being onsite when the machine is re-delivered to install since their people are to incompetent to do it themselves. Now being told the plumber will arrive about 3 days after delivery. This company sucks ass! Lying, thieving Bastards! read more

Terrible customer service and product support. I purchased a refrigerator here that was not working properly after a few months. I was told to contact the manufacturer, which I did, but after six visits to my house, they still not could not fix it. I just keep getting the runaround with the manufacturer, but I had purchased a five-year extended warranty from Home Depot. When I went to the store to talk to them about the extended warranty, they did not know anything about it even though I have the receipt showing the purchase and the warranty. No one wants to do anything about it and I'm stuck with a refrigerator that doesn't work. read more

My husband and I love shopping at Home Depot for their great selection of items for your home, for fixing your home and also for your yard. You can ask an associate for help and they're very knowledgeable and helpful. They have excellent sales and I have found some beautiful outdoor furniture for a great price. Right now they have some amazing Halloween decorations and at Christmas time it looks like a Christmas wonderland in there. What I love most is that they treat our Veterans with respect and give them a veterans discount. Thank you Home Depot for your kindness and for supporting our Veterans. read more

They seem to have everything here. We just wanted to grab some stuff for school. With the self checkout line it was quick. Lots of big dogs in the store. I guess they allow that thing there. read more

7.27.25 My husband likes to shop Home Depot online. He has some returns and we headed here. This is the closest HD to us (50 minutes away). The cashier at the return desk was nice and friendly and helped take care of everything. I saw someone had returned a died plant...did you know HD has 1 year guarantee on plants?!! I didn't. Good to know. Maybe I will start buying plants from them. read more

Home renovations are the most fun! Great staff helping and being available! We went through self check out and the guy offered his assistance! Greatly appreciate the extra hands! Thank you for your friendliness. read more

The Home Depot - Nurseries & Gardening Near Me - Conroe, Texas

See all

As a plant enthusiast, I'm always happy with this locations variety of plants, as well as nursery pots. I've only had to ask for help once & the employee was very knowledgeable. read more

The rating part on this review should have a "No Star" because that's what you deserve on this review. I ordered a Traeger grill (RECEIPT # H6516-535294) was supposed to be delivered, Saturday, July 11, 2026. They never called or sent a text saying it was going to be rescheduled. I discovered this on the day of delivery after waiting almost a whole day wasting my time in waiting for something that was not coming. The reason they gave me was because the assembler only comes in on Tuesday. I agreed to reschedule to the following Saturday thinking next Tuesday, the assembler will be there and assemble my grill before it gets delivered. Today, Saturday, July 18, 2026 I get a call from their delivery team asking me if I wanted it delivered unassembled. I said it was supposed to be assembled before delivery. They gave me the same reason like last week, assembler only comes in Tuesday and that I will have to reschedule Monday, Monday! The assembler will not be there again since it's before Tuesday! And how many times do I need to get this rescheduled? Also, keep in mind that your delivery window time is between 6:00am and 8:00 pm. Customers are dedicating a whole day for 1 delivery! How about a little coordination with your customers if things on your end don't go quite as planned? Proper communication helps. read more

Marty was extremely helpful and kind in helping us find some thing we needed today! Keep it up Marty! You are awesome!

I needed to pick up 12 concrete stones at the Home Depot on I45 near The Woodlands (19103 I-45 North). The stones were too heavy for me to lift because of my bad back. Konnor, the manager, picked up each 75-lb stone and placed them on a dolly for me. It was quite an effort on his part since the stones were under an overhanging shelf (since so many had already been sold). Thank you, Konnor. read more

The nicest man, Moe, helped me out at this Home Depot! As I'm driving to and walking into a home improvement store, I always send prayers up to the highest heavens that a helpful sales associate will be somewhere in the building and not already assisting someone else. Getting an unknowledgeable college or high school kid is always so frustrating. I purposely go out of my way to find the older retiree looking guy or gal bc they typically know where stuff is and what you probably need when you have no clue. That night, I needed both a kitchen faucet and a toilet fill-valve. Moe was super patient, helpful, and kind to me. Plus his cool accent was a nice added bonus. He was funny and let me know that they also have a Larry that worked the day shift. He wanted me to keep an eye out for a Curly so they could finally have their full 3 Stooges on staff. So folks, if you know a Curly that would like to work the midday shift at this Home Depot, please holler at Moe and let him know! He's awaiting that 3rd Stooge. read more

So the 3 employees i asked for a part sent me to 3 different locations. Very nice but clueless to other items in the store. My real complaint is WHAT IS UP WHIT All THE DOGS (no not service animals) 4 people with dogs What got me was the poodle peeing. I will not return to the zoo. LOWES is 5 min away. read more

Very bad customer service omg! Woodlands Home Depo is shit! We try to buy frige and Washer and Dry but no one helping us and we stay almost 30 minutes but no one help and we left !! Fuck woodlands Home Depo!!! March 11th 2024 time 5:20 pm! We Lowe's best service they give us best customer service! read more

Home Depot had most of what I needed for my kitchen painting and powder room updates. Checkout was quick and the store was organized. Only reason for 4 stars is a couple items were out of stock, but I'd still recommend them. -- Mary Winslow read more

Love coming here. Always find something we need or came for. This time it was for a fungicide for a white powder mold on a crape myrtle tree. We usually get Neem Oil, but tried a Bee friendly organic concentrate which kills all things living or hanging which makes me wonder how it can be BEE friendly, but it didnt kill the tree as I looked this morning so it appears to be a good product. We picked up.a few deer resistant plants with color, Perinnials and a few, very few annuals for reasonable prices. It's just so hot out there in the garden center. Great place for anything you need for home and garden. . read more

The Home Depot - A few plants for fill in.. - Nurseries & Gardening Near Me - Conroe, Texas

Employees need a better managerial team. The garden section is semi good on perennial plants. However, staff seems to close up the garden shop early on n Saturday's "bummer". I'll be be back for the upcoming clearance deals "that's for sure"! read more

See all

I believe I've been at almost all the Home Depot's around Houston area! I feel like they all similar but people who help you out here and there a little better and sometimes even go above and beyond in different locations ! read more

The Home Depot - Nurseries & Gardening Near Me - Conroe, Texas

HORRIBLE DELIVERY SERVICE This is how the delivery guy left our driveway... Grumpy guy came and - not even "good morning" - comes with no mask and when asked to wear one just ignores the request and continues with his thing - doesn't help me take the things out of the truck. He says he's in a hurry... It's faster if done by two people, right? AND IT'S HIS JOB! - was about to come all the way to the entrance of the house, all over the plants with his truck cause hi didn't want to carry the play wood - left all the stuff that held the play wood just laying there in our driveway... including the marks of the truck! read more

See all

Wow! Home Depot has NOT done inventory in 2 years, I was told! Says there were 9 of my item in store, drive there and they're gone! Put a damn disclaimer on your website or in store recording when I input the screen number and it confirms there a 9 in the store. read more

So women like shopping, but what do men like to do? -Drink Beer -Watch Football -Lift weights -Sexy Time and Home Depot. Ladies...wake up and go to Home Depot on a Saturday and you will see that the men of the world gather here. And I think I get it. Home Depot...or at least ordering Home Depot items online...can be quite addictive as ordering on Amazon or going shoe shopping. So I needed a wooden pallet to prop the mini fridge in me bedroom. Me lazy and don't like to get up, so me buys a mini fridge for me bedroom. But here's the problem: my carpet was causing friction with opening and closing the door. I tried to call around to see if anyone had wooden foundations/pallets to prop things, but alas no one did. And IF they happened to have anything, it was the huge 4 feet by 6 feet chunks of monstrosities (or larger) when I only needed something small...so fuck it, I went online. Immediately saw that Home Depot had a 24x24x5 thing of beauty (roughly 2ft X 2ft)...made of reclaimed wood. Ordered it and had it shipped to the store. When the delivery arrived to the store (about a week...I had to wait a little), I received a text. Came in to the service desk, the lady was helpful, my order was already at the front and ready to go. They helped me get it to my car. Got home, unwrapped the mudda-sucka, put it under my fridge and ¡¡¡VOILA!!! Some things were just meant to be...like my fridge and this pallet. Thank you, Home Depot. And me Yelp friends, check it out (see my pic): read more

The Home Depot - My mini compact fridge propped! And on the bottom right is what the 2ft quarter pallet looks like online - Nurseries & Gardening Near Me - Conroe, Texas

I've had it with this Home Depot. Rarely can I go there even for tools anymore without having to order it online and wait. If you can find something, you don't have any choices of how you'd like it to be-it's all white or "special order" which adds to the cost and isn't nearly built the way it once was. Why have a store? I remember being able to just drive to my local HD and pick up whatever I needed. No more. Forget it, HD, I'll take my business elsewhere and NOT online. read more

What a great shot outside of one of my favorite stores...The Home Depot. The staff is always knowledgeable and willing to lend a friendly hand. read more

The Home Depot - Nurseries & Gardening Near Me - Conroe, Texas

Joshua I believe his name was forgive me if I'm wrong , but he help check me out at self checkout today (2/8/23 and he was super cool and helpful and definitely made my morning a lil less stressful appreciate it . read more

I went into return two items and a supervisor name. Katherine assisted me after waiting 30 minutes for the return. The only register that was open was busy on their cell phone. Until finally after she got done, the girl, Catherine decided to open a second register after people had waited for good few solid minutes. She was not only disrespectful she rude and a liar. I asked to speak to her supervisor and she refused to call anyone, then she completely ignored me and said I'm going to help another customer and moved another register, left me standing there. After that I ran into Ruby, who is super sweet, helpful and considerate and not even a supervisor nor manager. If someone should be a supervisor in that place is definitely should not be a Catherine, unless that store wants horrible customer service. Ruby was hands-down, a gem. read more

Terrible customer service waited 30 minutes with two other customers and multiple requests from all of us for help.

I was not told to pay extra to have the 4 toilets that I bought to be brought into the house. So of course they are sitting on a pallet in the driveway Did I forget to mention that 2 of them go upstairs . When I called the store I was transferred around. Need some sales and customer service training at the 249 near Louetta location in Houston Tx read more

I was checking on appliances and the rude lady wouldn't answer my question about what's in stock. The she hung up on me without saying goodbye or answering my question! read more

I purchased a dishwasher at HD which included installation and disposal of the old dishwater. On the delivery/installation date, the installer said that he couldn't install the product without a plumbing repair. Upon completion of the installation (two days later), the installer said that because there was insufficient room on his truck to accept the old dishwater, his company would pick it up on the next day. No one came on the next day. When I contacted HD to find out when the disposal would be completed, I was told that the old dishwater would be picked-up in 2 more days because of HD's failure to complete the required documentation. Of course, this entire transaction was totally unacceptable. I will never use HD again for purchase of an appliance. This is a good example of why consumers do not trust big box retailer services read more

I'm a contractor and I go visit Home Depot A LOT. However, the people here are rude, incompetent and just flat out mean. Nobody wants to help and if you ask for help (because you need something that needs yo be unlocked) they act as if it's not their job to help you. Long story short it took me over 2 hours to get 1 rope. read more

So I purchased my house about a year and a half ago and I have yet to decorate anything!!! I take that back.....a friend of mine had some paint at her house and pictures so I did decorate my half bath, but that was about 9 months ago!!! Now, I am sure there are plenty of you who might read this and think there is something wrong with me, but I HAVE NEVER BEEN TO HOME DEPOT BEFORE TODAY!!!! Yes, hard to believe I know, but oh so very true. I decided since I had nothing going on this afternoon, I would run on over and see what it was all about. From the time I entered this Home Depot location I was being greeted left and right by a whole swarm of friendly employees!! It was fantastic!!! I told the ladies that were in the front, Alex & Mo, that I was looking for pulls for my cabinet doors. They pointed me in the right direction. I immediatly saw what I wanted. I was so excited!! Not only were the employees super friendly and helpful, but the other shoppers were just as eager to help with any questions I had. There was so much stuff to look at and by the time I got down to the end of isle 2 IT WAS ON!!!!! Did you know that you can take the little cardboard papers with the paint colors on them home for FREE!!!!!?????? Again, this is all new to me people!!! Don't judge me!!! After stocking up on about ten brochures, I went over to get advice from the paint man!!! He let me in on what the best day and time to come check out Oops paint is!!! PERFECT! after all, I prefer to get one of my kido's rooms painted for $7-$14 than $25-$50 if possible. I definitely give this Home Depot 5 stars!!!! Super clean well organized store, awesome employees, they have everything you can think of, and their prices are great!!! After shopping here today and seeing a million other items I know MUST have for my home, I have requested nothin but Home Depot gift cards for Christmas!!!! read more

See all

Stopped in the other day looking for a new toolbox. I was greeted at the door and directed straight to where I needed to go. Friendly and helpful staff with lots of knowledge to share. Huge parking lot. Lots of options to rent equipment. read more

The Home Depot - Home Depot in Spring from the parking lot. - Nurseries & Gardening Near Me - Conroe, Texas

In & out because of all the helpful associates willing to assist with a smile. Like John who helped us find the right faucet adapter for the bathroom. Licitly split! read more

I am a disabled veteran. Stopped in here to buy something ask the sales associate for help me sit if you don't see it out there we didn't have it. read more

In my quest for a new kitchen faucet, hubby and I came into The Home Depot hoping they would have what I needed. Needed a faucet and I needed it quick! Broke my current one and Lowe's didn't have what I wanted. The Home Depot had quite a variety of faucets and they were in a variety of price ranges. I knew I needed a one- or three-hole faucet and I wanted one with a pull-out spray handle. Home Depot had quite a few to choose from, and the prices were very reasonable. I goofed around with a few of them (swiveling them, pulling out the handles, looking to see how much plastic they were made of, that kind of stuff) and picked one out that I was happy with. The selection here was quite good. That would have earned The Home Depot 4 stars, but . . . We were mulling around in that aisle for quite a bit of time. Other people were too -- yanking on handles, pulling out boxes, reading things, asking questions. No one, and I mean NO sales associate, came to help any of us. In fact, hubby and I ended up talking and helping a lady who was desperate to get a faucet that day, as her kitchen was being remodeled and the crew had showed up early (and she didn't have a faucet!). So, Home Depot: for selection of equipment you get 4 stars, then subtract one for lack of customer service. Some of these faucets are expensive (yeah, real expensive!), so I would think you'd have someone lurking in that area to assist customers. read more

CJ in the paint section helped us out so much today! We had to come twice in one day because someone else had sent us home with the wrong paint but when we came back CJ remembered us and helped us get the correct items quickly!! Because of his assistance we will definitely be back to Home Depot :) read more

Do not use this location for flooring/installation, the whole process has been a mess. It's been pulling teeth just to get a hold of someone in the department, scheduling a measurement day, and having the product installed. Last week I called for several hours trying to get a hold of someone in the department. When I finally made contact and completed all information for the carpet measurement the woman handling the order had to call me back several times because she was having non stop issues with her program and payment processing. After the 3rd call she assures me everything has gone through and I am scheduled to have a measurement done today, 5/6/2019. I called for an update and learned the order did not process, no one is coming to do a measurement, I've wasted my day. Buying product is one thing, do not bother setting up installation with them. Save yourself a headache, don't waste your time! read more

One of the worst customer service stores I've ever been to. I went in to get a patio set, their website said they had it in stock but when I got there I didn't see it and none of the workers knew why. That's not the reason for the bad review but it was frustrating. For the first few minutes I didn't have anyone help me. An employee tried and then she called over someone by the name of Glenn. She called Glenn saying she needed help figuring out how to hunt the bistro set down and asked him to come to the customer service desk. He said okay. I waited a good 10 to 15 minutes, got tired of waiting and decided walk around to see if I could find him myself. I found him within a minute stalking shelves like he could care less I was waiting on him. After that, other employees kept passing me around and eventually lead me to Amanda. Who by the way was there since I first arrived in the store and knew my situation. Amanda was very helpful but even with that being said she kept walking off helping other people before my problem was solved. She found the bistro set at another Home Depot since no one ever found it in the store I was at and arranged for me to buy it with them and pick it up there. I felt forced to buy it with Amanda though because she and the other employees repeatedly said they get a bonus based on who's store gets the most sales. When it came to their bonuses every employee was focused. All they care about is money and not their customers. I felt if I didn't buy with Amanda's store, someone was going to try and screw me out of greed so I got it over with. To wrap this up, none of the employees talked professionally. All the did was smack talk each other and want to joke around. My whole experience took about an hour. Oh yeah, Glenn still never showed up 30 to 40 minutes after he was called and after I found him. I doubt this review will do much but if you go to this location, know what you're going on for, get in and get out. Don't rely on the employees for help. I don't get why people apply for jobs then don't want to do them out of laziness. I've seen attitudes like this before with employees from other companies but that's another review for another time. read more

I would only give 5 stars to the flooring dept employees. That department goes over and beyond to help answer any questions! I went to the paint dept and was given AWFUL customer service and I was scared to go back the next day until I met Darrell and he was so helpful and nice! I learned he's the new manager over that dept and I hope he gets his staff in some type of customer service training! The staff in the flooring dept went out of their way to help me with my wood flooring, and find other items I needed in their store. The boys Jovan and Tyler helped me get my stuff loaded and they both had excellent customer service skills. All these employees made me happy I chose to open my Home Depot card and restored my faith in customer service after I was treated so badly with a certain person in paint! read more

After visiting multiple Home Depots in the area and encountering rude and unhelpful employees I was pleased to have such a great experience at this Home Depot. Although I like buying Behr paint I had almost sworn off buying paint from Home Depot due to the employees. However, the two employees, CJ and Dantes that were working behind the counter at this store were exceptional! CJ was friendly, knowledgeable and helpful. He was able to answer all of my paint related questions. Dantes was new, but friendly and eager to help in any way he could. The cashier was also friendly which was so appreciated. Thank you all for making my shopping experience so pleasant. I will go out of my way to shop at this Home Depot again. Thank you! read more