I've been using this store since about 2010. I have no idea how I haven't given them a 5 star…read morerating before this! Always helpful, professional, friendly and quick to serve. I have painted from top to bottom three different houses using their paint. I have enjoyed each and every interaction and only wish that it wasn't so far to drive from the new house to pick up my paint here.

This SW store has the best customer service !! We have used…read morethem for more than 10yrs for all our paints, sealers & supplies. They are super nice & always professional whether on the phone or going into the store!! Max & Josh are especially great with their expertise & willingness to help!

If you need to purchase off shelf the staff is friendly & helpful…read more However, if you need specialty order beware! I have called, gone in store multiple times to order product from one of their sister companies & they don't follow through with their promises. The sister company can't be bothered with responding at all. That is why I was thrilled when Daniel said he'd take care of getting me the ordering information. Now I'm just left extremely disappointed. I really NEED this particular product to do a very special request. Disappointed & Frustrated...

From the owner: Your local Sherwin-Williams Paint Store in New Caney, TX, provides expert advice, premium coatings,…read morepaint matching, and professional-grade supplies to help bring complex urban projects to life. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online. A Spanish-speaking representative is available to assist customers.

I like to start reviews with positive information. The store is clean and conveniently located…read more Unfortunately the customer service was poor. The cashier greeted everyone that was not black very friendly. He did not acknowledge my husband or I at all. It was as if we were invisible. We gave him the benefit of doubt, until anther black custom came, and was not greeted too. We could have purchased our samples, but we refuse to spend our money where we are not treated equally. In 2026, black people have a choice where we spend our money.

They have the paint you need and do color matching which is all helpful. Not different from any…read moreother paint store. Unfortunately the employees at this location don't understand customer service. I came in to the store to color match some wood stain for my floor trim. Normally when you walk into a store someone will greet you and say hello. Here not one employee said anything. I waited for 15 minutes while they helped other customers. During that time no one bothered to be courteous enough to say hey we will be with you in a minute. After one of the associates finished helping his customer, instead of coming over to help me, he started walking around the store scanning in inventory. After 5 minutes of doing that he finally decides to come help me. Not sure what the deal at this place is. Ok if you need to run in and grab some paint, but don't expect to get any service here.

We visited the store last week because we were looking for a Weber wok for our grill…read more Luke & Paul were so friendly and helpful. My husband and I prefer coming to Ace rather than Home Depot. You'll always be greeted by a friendly employee and they always go above and beyond to help. Also, they have fresh popped popcorn while you shop! It took me back to the days Target used to have their little snack shop that sold ice cream and popcorn.

This Ace Hardware's boutique employees are single handedly the rudest people. They treat paying…read morecustomers like criminals. I have now had the same experience twice at this location over the course of several years. The first time I came here I was accused of stealing, I was just shopping with my sister. Now the second time I was here I was treated as though I was going to rob the whole store! Horrible employees and it is a shame!

Drive to Lowe's instead. Came in for something simple that you can get like 20 different versions…read moreof on Amazon simply popped in and asked if they had something like it and they basically laughed at me like I was an idiot. Didn't really try to help just were rude about it.

Nice neighborhood store. Nicely stocked. My wife and I are DIY folks since buying a home in Crosby…read morelast year. We go to Lowe's about once a week. We would prefer stopping here since it's so close with convenient parking. However rarely have I seen service vary so much at one establishment. If you get one of younger folks they're not very helpfully or knowledgeable. In fact they make you feel like your presence is a distraction. However if you get one of older folks they know what products they have, where to find them in store and if necessary takes you to the spot. Since you don't know who you going to get we normally bypass the place unless we're pushed for time or know exactly what we're looking for and where it's located.

A "well oiled machine" whose CEO is an Armed Forces Veteran. Ron has established a great company…read morewith loyal employees who have the utmost professionalism, attention to detail, & commitment to their profession, customers, and their company. They painted the inside of my 2600 sq ft home and I'm floored regarding how well of a job they did. One of the most important steps is the prep prior to painting. The "attention to detail" that Luis displayed was incredible. He was very professional and cordial throughout the job and his painting skills are incredible. The quality of work for the price is very rare. There are plenty of home painting companies out there; however, there are very few that meet the standard of Carnival Custom Painting Houston!

Great crew! Great price! Great company! Highly recommended! They painted the exterior. Next…read moremonth Carnival comes back to paint the interior of the house.

Unfortunately they have moved to a location that is not as convenient as their previous location…read more Their prices are definitely much more reasonable than the big box stores

Great people and great prices! I've been going there since they opened and always greeted with a…read morewelcome and very helpful staff. I've completed redone 2 houses and bought a bunch of supplies from them at a fraction of the cost, from sprinklers, lights, butcher blocks, sinks, faucets, lots of paint and supplies, molding, trim, tiles... it's best if you go frequently and catch those limited stock items. I just Rubio 2c monocote for $20 I think and bought it last week elsewhere for $60 and half the size.

Allways friendly prices They have fixed my Polaris pool cleaner many times and sometimes it just…read moreneeded a righting of screwes ect and did not charge me . Great products aswell.

I've been using Leslie's for a couple years now and I have become disillusioned with their…read morenon-chemical products. Specifically I bought a combo Leaf vacuum in May and the draw string degraded to the point that it broke. I took the bag in and the manager told me there was nothing she could do. This is the 2nd piece of maintenance equipment I purchased from leslies that didn't even last 1 season. Might as well buy off Amazon if they are not going to stand by their in house brands