I've been using this store since about 2010. I have no idea how I haven't given them a 5 star…read morerating before this! Always helpful, professional, friendly and quick to serve. I have painted from top to bottom three different houses using their paint. I have enjoyed each and every interaction and only wish that it wasn't so far to drive from the new house to pick up my paint here.

This SW store has the best customer service !! We have used…read morethem for more than 10yrs for all our paints, sealers & supplies. They are super nice & always professional whether on the phone or going into the store!! Max & Josh are especially great with their expertise & willingness to help!

If you need to purchase off shelf the staff is friendly & helpful…read more However, if you need specialty order beware! I have called, gone in store multiple times to order product from one of their sister companies & they don't follow through with their promises. The sister company can't be bothered with responding at all. That is why I was thrilled when Daniel said he'd take care of getting me the ordering information. Now I'm just left extremely disappointed. I really NEED this particular product to do a very special request. Disappointed & Frustrated...

From the owner: Your local Sherwin-Williams Paint Store in New Caney, TX, provides expert advice, premium coatings,…read morepaint matching, and professional-grade supplies to help bring complex urban projects to life. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online. A Spanish-speaking representative is available to assist customers.

They have the paint you need and do color matching which is all helpful. Not different from any…read moreother paint store. Unfortunately the employees at this location don't understand customer service. I came in to the store to color match some wood stain for my floor trim. Normally when you walk into a store someone will greet you and say hello. Here not one employee said anything. I waited for 15 minutes while they helped other customers. During that time no one bothered to be courteous enough to say hey we will be with you in a minute. After one of the associates finished helping his customer, instead of coming over to help me, he started walking around the store scanning in inventory. After 5 minutes of doing that he finally decides to come help me. Not sure what the deal at this place is. Ok if you need to run in and grab some paint, but don't expect to get any service here.

I like to start reviews with positive information. The store is clean and conveniently located…read more Unfortunately the customer service was poor. The cashier greeted everyone that was not black very friendly. He did not acknowledge my husband or I at all. It was as if we were invisible. We gave him the benefit of doubt, until anther black custom came, and was not greeted too. We could have purchased our samples, but we refuse to spend our money where we are not treated equally. In 2026, black people have a choice where we spend our money.

We visited the store last week because we were looking for a Weber wok for our grill…read more Luke & Paul were so friendly and helpful. My husband and I prefer coming to Ace rather than Home Depot. You'll always be greeted by a friendly employee and they always go above and beyond to help. Also, they have fresh popped popcorn while you shop! It took me back to the days Target used to have their little snack shop that sold ice cream and popcorn.

I have been a long-time customer of ACE Hardware in Atascocita, mainly purchasing oil and supplies…read morefor my weed eaters, chainsaws, and other equipment. For parts and supplies, I have not had major issues. However, my experience with their repair service has been disappointing. I took my lawnmower in for repair due to an oil leak and was told the issue had been fixed. Shortly after picking it up, I noticed the mower was still leaking oil and had to bring it back again, which caused additional inconvenience. It appears the issue was not properly repaired the first time and may have only been temporarily treated instead of fully fixed. This resulted in wasted time and money. Because of this experience, I do not recommend ACE Hardware in Atascocita for lawnmower or equipment repairs. While purchasing supplies may be fine, the repair service did not meet my expectations.

Drive to Lowe's instead. Came in for something simple that you can get like 20 different versions…read moreof on Amazon simply popped in and asked if they had something like it and they basically laughed at me like I was an idiot. Didn't really try to help just were rude about it.

Nice neighborhood store. Nicely stocked. My wife and I are DIY folks since buying a home in Crosby…read morelast year. We go to Lowe's about once a week. We would prefer stopping here since it's so close with convenient parking. However rarely have I seen service vary so much at one establishment. If you get one of younger folks they're not very helpfully or knowledgeable. In fact they make you feel like your presence is a distraction. However if you get one of older folks they know what products they have, where to find them in store and if necessary takes you to the spot. Since you don't know who you going to get we normally bypass the place unless we're pushed for time or know exactly what we're looking for and where it's located.

Great crew! Great price! Great company! Highly recommended! They painted the exterior. Next…read moremonth Carnival comes back to paint the interior of the house.

There is a reason why they have the reviews they do. We got a quote for the services we…read morespecifically asked for. Our house was painted new with watered down flat paint. We requested the ceiling be painted we could not decide whether or not to go a flat white or same color as the walls. Ron suggested to do a Flat white. Glad we listened to that advice. So the ceiling got 2 coats of ceiling paint. The walls got 1 coat of primer and 2 coats of paint. (Benjamin Moore). They fixed a lot of poor quality spots in the walls and ceiling. When I spotted a spot they missed they just got it done. No gripes or complaints just done! The workers (Alex, Nathan and Miguel) were great! Got the job done 1 day ahead of expected. When we are ready to have the other rooms done we will be calling you again.

Unfortunately they have moved to a location that is not as convenient as their previous location…read more Their prices are definitely much more reasonable than the big box stores

Great people and great prices! I've been going there since they opened and always greeted with a…read morewelcome and very helpful staff. I've completed redone 2 houses and bought a bunch of supplies from them at a fraction of the cost, from sprinklers, lights, butcher blocks, sinks, faucets, lots of paint and supplies, molding, trim, tiles... it's best if you go frequently and catch those limited stock items. I just Rubio 2c monocote for $20 I think and bought it last week elsewhere for $60 and half the size.

Allways friendly prices They have fixed my Polaris pool cleaner many times and sometimes it just…read moreneeded a righting of screwes ect and did not charge me . Great products aswell.

I've been using Leslie's for a couple years now and I have become disillusioned with their…read morenon-chemical products. Specifically I bought a combo Leaf vacuum in May and the draw string degraded to the point that it broke. I took the bag in and the manager told me there was nothing she could do. This is the 2nd piece of maintenance equipment I purchased from leslies that didn't even last 1 season. Might as well buy off Amazon if they are not going to stand by their in house brands