Always great and professional service, very helpful and courteous…read more Every time i go in there is always a nice warm welcome.

I'm writing this review to bring serious attention to an ongoing issue at both the Bridgeland and…read moreTomball Tractor Supply Co. locations regarding the use of the pet wash station. Every time we've made the effort to drive out -- often 30 minutes each way -- with our baby and our dog, we've been met with repeated refusals from employees to use the pet wash. The excuses vary each time: "It's under maintenance," "We're about to close," "Someone else is using it," or vague reasons that feel more like avoidance than valid operational concerns. On several occasions, we weren't even allowed to check the pet wash ourselves to verify the claims. It's extremely frustrating and frankly feels like the staff simply doesn't want to deal with customers using that service. As loyal customers who have chosen TSC for both pet supplies and convenience, it's incredibly disappointing to receive this kind of treatment -- not once, but multiple times, across different locations. The lack of accountability and consistency in customer service is unacceptable. I hope this review brings this issue to the attention of store management and the corporate team. The pet wash is one of the advertised features that brings people into your stores -- please ensure your employees are trained to either provide the service as promised or communicate honestly and respectfully with your customers.

I've been coming here for a little over 2 years now and each visit has always been welcoming and…read morehelpful! You're always greeted with a smile and a helping hand. They have a broad selection of items for my 2 furry sons, only place I can find that special jerky they love. The price always is very reasonable compared to other feed stores and such, experience has always been a hit so I'll definitely keep contributing. Happy Yelping

A great local feed store for the Magnolia area. Pet supplies, livestock supplies, gifts, plants,…read moreyou name it. They had baby ducks and chicks for sale while we were there - a great celebration of Spring! Friendly staff, good prices

I love this store! The staff is very friendly and knowledgeable about all the products, food, and…read morechews. I go every few months and have always had great customer service :) very good vibes from the store! The bully sticks cost way more there than Amazon would be my only negative.

Clean, knowledgeable, best fully stocked holistic foods anywhere! Items easily returned or…read moreexchanged.

I don't get a lot from Petsmart. Today I needed shampoo for my dog...in and out pretty quick and…read morestaff here is friendly and helpful. They have everything and grooming and training but I don't use any of those services but they have them for those who are interested.

I love this location!!! Very clean and well maintained!!!! My German Shepherd Daisy loves going…read morehere!!! I always let her find a toy and snack there. Staff are always very polite and helpful. Definitely sign up for their rewards!!! They always have specials!!!

We visited this store for the first time to see if they could help us feed the birds that visit our…read morebackyard but limit the squirrel issue. Our squirrels have absconded with a feeder and taken another down and dismantled it. The young man working on Sunday showed us their system along with the separate baffle available for purchase. Gave exact instructions to my husband on how to install the system and the exact height to put the baffle. We are 48 hours in to the new set up and so far so good! I'm hoping we continue to have success. Will definitely be back for a squirrel resistant feeder for my front flower bed.

Friendly and knowledgeable staff. Found exactly what I was looking for: specific bird house and…read morebird bath (that didn't weight a ton). Prices were reasonable for a speciality store.

I have always found this place helpful and fully stocked. People are nice and helpful if needed, my…read moreonly complaint is they're a little expensive. The dog groomers do an excellent job as well.

Absolutely terrible customer service. The three employees we approached were rude, dismissive, and…read moreacted like assisting us was an inconvenience. When we asked questions about purchasing fish, they barely acknowledged us and wouldn't even look at us while speaking. We came in fully intending to buy fish, but because of their attitude and complete lack of customer service, we left empty-handed. They were rude talking about these precious fish as over 8 were dead in the tanks. PetSmart is losing sales because of employees who treat paying customers this way. If this is the level of service management considers acceptable, it's no surprise customers choose to spend their money elsewhere.

Great experience as a first time customer. I was searching for a new place to take my 2 shitzus…read more Everyone I talked with was very friendly and professional...starting with the person who answered my questions over the phone and scheduled appointments with me to the two groomers who met with me and took their time taking care of Piper and Daisy. I know my puppies were a lot of work and I felt comfortable leaving them. They both looked great! I'll be calling to schedule new groom appointments soon. Thank y'all! Great job!

We have a 12 year old Newfie with arthritis and Marion does a GREAT job with Dessa. She gives her…read moreextra breaks and even helps me get her in the car if needed. Flower and Marion are always reassuring me. They put in a big effort to come up with a grooming plan that's best for Dessa! And she loves their cupcakes for her birthday! THANK YOU SO MUCH!! Janet Ordos

The staff were so friendly and knowledgeable. The first gentleman that assisted us went over…read morefeeding/diet, recommended tank mates, proper tank conditions, and was able to answer all the questions we had. He even knew the temperament of our little one which we thought was pretty awesome. When we told him we had to step next door he even had everything ready to go for us when we got back and told his associate to be expecting us. The second gentleman that helped us was equally as helpful, knowledgeable, and friendly. We had a great experience and are loving our new addition. 'Scuttles McGoo' is doing awesomely and is loving her new home. Thanks, Petco!!!

Came here 4 weekends ago to get a Betta fish. I literally was in the fish department for 10 min…read moremaking laps and looking at everything while two employees stood there gossiping. I tried waiting patiently for them to finish their conversation, but I realized they couldn't care less I was there. I had to interrupt them to ask a question- at which point they justed pointed at the direction of what I needed not even looking at me. Most of their Betta fish were extremely unwell or already dead. I picked the best one I could find, and he is doing well thank god. I have been here before for dog stuff, and never had this experience.