I would like to thank your employee Kasim for the excellent service…read more He was friendly, cheerful, and even joked with us, which really helped smooth out our previous negative experience. Kasim listened carefully, gave us helpful product recommendations, and made the whole visit comfortable and pleasant. He is a true professional and clearly a person with a big heart. Please consider recognizing him -- even a good cup of coffee would be well deserved. Employees like Kasim are the reason customers want to keep coming back to Home Depot.

I usually don't shop at Home Depot since I frequent Lowe's more, but since HD is closer on 1488, I…read morehave been visiting this location. The customer service is a hit or miss here. Majority of the time when I come here, I am searching high and low to find something. No employees in sight. They almost remind me of Walmart. However, I came in the other night to stock up on my cleaning supplies. HD didn't have all that Lowe's has and I started to leave, but I stayed. It was frustrating to see that all the cleaning supplies aren't in the same area. At Lowe's, all cleaning supplies is on the same bay. I couldn't find the drain cleaner or the recycling bags. I asked an employee who was standing talking with his coworkers in the paint aisle for the blue recycling bags. I wasn't sure who covered the cleaning supplies aisle. He said that they didn't have them only the brown paper bags. He told me that I have to get the drain cleaner from plumbing aisle and suggested that I get the black bottle one. I went to the plumbing aisle and saw plenty of black colored bottles of drain cleaner, so his suggestion was too ambiguous and I ended up getting the lemon scent pods at which I came in for. I usually by the brand from Target, but was already at HD. When I got to the self checkout line. Employee, Brandon gladly assisted me by ringing up my items for me and asked if I had found everything. I told him no. I told him that his coworker told me that HD doesn't carry the blue recycling bags in inventory. I told him that I would check at Lowe's at a later date (though, I needed the bags now as my recyclables were pilling up) Brandon told me that he could search for the bags at Lowe's and HD. After searching on his handheld, he mentioned that HD does indeed carry them. He showed the product to me on his device. He offered to show them to me by escorting me to the location in store. I paid for my other items and agreed. He walked me over to the aisle and bay at which Huffy Multipurpose blue bags with the red string were. They were exact bags that my townhome community carries and uses for recycling. I was very happy that he went the extra mile for me. He left his self checkout line post to walk me over there. I thanked him for his efforts. He replied, he will do anything for customer satisfaction. I love that! I used to work retail and had the same values in mind. I just wish his other coworkers that I came in contact with was the same, but they weren't. I will continue to visit this location out of proximity, but next time I'll go to Lowe's for my cleaning supplies.

9.1.24 errand for hubby. I called earlier and asked if they…read morehad some caster in stock. They gentlemen was so kind. He said it shows we have 2 but let me go make sure. He went ahead and pulled them for me and took them up front. This is what customer service should be like EVERYWHERE! I looked at some of their kitchen and baby items. They had some super funny ones. I will post them. I will definitely return to this Ace Hardware.

Went in to find bolts for cabinet pulls. New pull bolts were either too short or too long. Got…read morehelp and a perfect solution. Was gonna purchase less than 30 but the h/w assistant ran the numbers and said a box (of 50) would be $2 cheaper. Not only was he right but because I'd undercounted the number of bolts I needed I would have had to make a second trip back if I'd only purchased the amount I initially thought I needed. So he saved me time and $$$!!! Extraordinary great assistance!!!

Love my family store. Great service and attention. Friendly and always helpful. It's easy to get in…read moreand put a and fast

How about bringing back the friendly helpful hardware man, ? Or at least put prices on items…read more Teenagers who don't give a crap and no price tags on anything makes it pretty much impossible to buy anything or know how much it is. And the stuff that did have prices, way overpriced. This is why Ace is going on business

I had to bring my trimmer back 3 times. They are just part swapping to try and run the bill up…read more They have zero management that will call you back unless you speak Spanish! Good luck!

When I'm going to get my chainsaw on this is my spot. I ride John Deere but cut with Virginia…read moreBeach USA made Stihl. For dangerous equipment I trust these gentlemen to keep me running tip top & safe! That's a wrap 2022! Happy new year

Lots of great bargains on home decor and furnishings. I that my purchase helps build homes for…read morefamilies in our community. Something is always on sale too!

i love this place a lot. i actually used to do my community service here. and then i ended…read morevolunteering here because i genuinely like helping out and interacting with customers all the employees here are beyond amazing everyone is very willing to help you with anything you need to be assisted with. Trish, which are one of the employees that work here is my favorite, she's very sweet, funny and charming. To be honest sometimes i come up here to volunteer just to hang out with her. i wish more people like me with a passion of genuinely liking to help out people would come and sign up to volunteer i think you would love it. :) God bless.

The absolute WORST!!! Do NOT do business with these people. We are very reasonable people, but our…read moreorder, alleged to take 2 weeks, has now been 7 weeks. Everytime we call there is another story. I don't know what the problem is, but I would never use this company again. Ever.

Warning!!!!!!! The worst business ever!!! I ordered my hardware in January 2017. It is now May…read more2017 and I still don't have my hardware. At one point I told them to credit my account back and even then they came up with an excuse that the bank messed up the credit, but miraculously my hardware was in. Every single time they have an excuse and I still don't have my hardware. They are the worst do not do business with them!!!

Great support after the sale ! Salesman Charles is the main…read morereason we keep coming back. Tri Supply- if your reading this GIVE Charles are raise!

Bought a display fan a month ago. Was told they would take down and make ready along with ordering…read moredown rod. Then was informed remote missing and they would order remote. Was notified everything was ready and went to pick up three days later. Notified store I was coming to pick up and Upon arrival, The fan was still mounted in showroom. Sat for an hour to take delivery and when home noticed fan had black hand grease marks all over blades and electrician found that mounting pin was missing. Called store and nothing!! Dealing with this store is a complete nightmare! Customer service is horrible!!!