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    Rob's Hardware

    4.4 (17 reviews)
    ModerateHardware Stores
    Closed 8:00 am - 6:00 pm

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    3 months ago

    Wonderful place they have almost every thing.5 star rating.going back again today. Surly they will have what I need agai. Dennis clauder

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    Review Highlights - Rob's Hardware

    The big box stores cannot come close to the customer service and the time saved by going to this great hardware store.

    Mentioned in 2 reviews

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    Lowe's Home Improvement - Pro Jeremy making a call for a customer delivery

    Lowe's Home Improvement

    (83 reviews)

    $$

    Kingwood

    My favorite place to be, seriously. Like a kid in a candy store, I have been known to wander the…read moreisles for hours when given the free time. I am a DIYer and was raised that way, so projects are endless and it's totally ok with me. This location however has been a bit disappointing in that its really difficult to find good help. Tracking someone down takes time and unfortunately when I do get a hold of an employee, they are clueless as so where anything is located or if it even exists. That's frustrating but it's not the end of the world. Update!! So it's been a couple years since I started going to this Lowe's and in the beginning it was obviously not my favorite given my first review, but I am happy to say that this has all changed. I am now greeted by employees much more than before, they are also easier to find and they are eager to help. Shout out to Jimmy from the hardware department for going above and beyond to help me with my ping pong table project. Jimmy even helped me pick out the perfect paint color and he also loaded everything up in my truck. Jimmy needs some recognition for his excellent customer service and willingness to help. Keep it up Lowe's, your employees are proving that they are happy to be at work and that is a major accomplishment.

    Today is January 20, 26 It's 1104 Texas time the Kingwood…read morestore on 59 whoever's working customer service today. She's very ignorant and she keeps putting me just on hold. She left me on hold for over 40 minutes and I asked for tool rental and she won't put me through the tool rental she just puts me on hold. She'll pick up the phone. She'll say hello and then she don't say nothing for a long time she's playing games. They need to give her a stern talk to in service on how to treat people I don't even wanna go back to the store now I'll go to Home Depot.

    Montalbano True Value Lumber & Hardware

    Montalbano True Value Lumber & Hardware

    (12 reviews)

    Independence Heights

    Everytime I give them another chance it's disappointing, I call to order on the phone so I don't…read morehave to wait in the yard ( I e had to wait for 2 hours before) and they will not take payment on the phone or pre pull any order unless you are there in person!!!! They will deliver it for $100, I offered to pay that and have them deliver it to their own yard as a way around and I was told it was impossible. So come in at 4:10, knowing they close at 5, have to wait at the counter to get served for 20 mins, then I'm told the yard closes at 4:30 so can't collect today and will have to come back in the morning. Considering it's a lumber yard, the yard actually being open till 5, or just closing at 4:30, or mentioning it on their opening times would make sense. Turn up in the morning at 6:40, to be first through the gate at 7, to only wait 15 mins to even have my paper work looked at to pull the order. It's a terrible service. I use this place when I'm in a pinch, now I will just avoid at all costs. Doesn't matter who you are or how much you spend (I'm a contractor that spends 80-100,000 a year now else where) , they are not interested in decent customer service. Do yourself a favour and look around for a different supplier. Make this your last option.

    If your goal for the day is to listen to elevator music after being put on hold and forgotten…read moreabout, Montalbano is the place to call about lumber!

    Rob's Hardware - hardware - Updated May 2026

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