Great people with that hometown feel of service and selection. Love doing business with them for…read moreall appliances.

I recently had 2 crisis type situations! My refrigerator - freezer unexpectedly went out on top of…read moreme being housebound with a fracture. The owner came to my home and determined what unitwould fit in a difficult sized area. The installation went very well and the installers were amazing! The value was great as there was also a national wide sale. Then 2 weeks later, my 27 yr old washer went out! I was able to go the showroom and the gals were very helpful. It was installed the next day! And as before, the installers, one was a different person, were amazing! Very courteous, and efficient. I hope I don't need another appliance in the near future but Wilson's will be my go to.

Very professional and knowledgeable. They don't oversell or price gauge. They price very fairly. I…read moreused them for a dishwasher repair. I will use them in the future for any other appliance repairs I may need.

Max and his team are fantastic! I called to get help with our Maytag washer - not only was he…read moreavailable same day, he showed up in 12 minutes! Max assessed the issue, had parts available the next day, and was back within 24 hours to complete the repairs (and exactly on time for the appointment). He showed me his part cost, his labor rate, and had invoices and receipts immediately. If I ever have an issue in the future with any of our appliances, Grand Star Texas is my first and only call!

Purchased this great Samsung Bespoke Refrigerator from William's Appliances 4 Less. It was a great…read moreexperience from start to finish! Spoke to William on Facebook Marketplace initially, he was helpful, informative, and responded quickly to my questions. The showroom 3570 FM road next to SuperCuts. The gentleman I worked with on the showroom was patient and friendly. Delightfully easy to bargain with and set up the payment and delivery of my refrigerator. The delivery men were also fantastic. Showed up on time, professional, spoke nicely, got the job done quickly and were respectful of my home. Most importantly I love my refrigerator! Works splendidly and looks great in my kitchen. I love all the features it has and I got it at a great price with a 2 year warranty. Definitely recommend and use again! Thanks again!

If possible, I would select zero as a rating number…read more Do not buy appliances from the Appliance Outlet Store located in Magnolia, TX. A Hotpoint 15.5 Cubic Foot Refrigerator displayed in the showroom area of the Appliance Outlet Store located at 32211 FM 2978 in Magnolia, TX 77354 was purchased on August 29, 2023. The unit we viewed was in pristine condition. The transaction was completed by Mike in the sales department. The unit was delivered the following week by a third-party delivery service contracted by Appliance Outlet. It was shrink wrapped upon arrival and was installed by the delivery personnel in a designated area of our garage between a wall and a shelving unit. Paperwork was signed and the delivery service departed. The front of the refrigerator was flawless, however, closer inspection revealed that there was severe damage to the upper, right-side corner and the upper right side of the freezer door and the lower right side front surface where the refrigerator door seals to the frame. The unit runs more than it should and consumes a lot of energy. Condensation forms inside the refrigerator section because the door will not seal properly. Mike, the salesperson, was contacted immediately. During our conversation, Mike mentioned that he did not recall any damage to the unit we were shown. Mike requested that we text pictures of the damaged areas for evaluation. Several days passed before a response was received by Mike, only to tell us that we needed to contact the customer service department because he was in sales and did not handle customer service or warranty issues. Four calls were placed with the customer service department before a response was finally received. Our request for a replacement unit or a refund was denied, and we have since been ghosted by Appliance Outlet. Two causes for the damage are possible: The first being we were shown the pristine refrigerator in the showroom and a damaged unit from the store warehouse was delivered instead (AKA bait and switch). Or the delivery service did not properly secure the refrigerator in the truck, and it fell over inside the truck while enroute causing severe damage. Neither the Appliance Outlet nor the delivery service will take responsibility or be accountable for the damaged unit.

We recently bought our Samsung Bespoke refrigerator here, and I would highly recommend this place!…read moreI had messaged Rusty to see if they had what we were looking for in stock, and they didn't that day, but two days later he reached out to me and let me know one had come in. We got an AMAZING price on it (I still can't believe it!), and it was delivered the next day! The delivery was also great. They guys moved our old fridge to the garage for us, and set this new one up quickly. It was a great experience all around!

Appliance Cowboys has saved me on multiple occasions with my Speed Queen Washer and Dryer repair!…read moreThey use factory replacement parts so that quality is high. They also do great research on recalls and warranty claims which is a good value. I appreciate their responsiveness.

Our ice maker had been broken since last summer, and my sister-in-law recommended Appliance…read moreCowboys. Maynor quickly diagnosed and fixed the issue. While he was there, I mentioned a problem with my range--one burner constantly clicked and wouldn't light on its own. Another company had already told me it couldn't be fixed, and the manufacturer even refunded my extended warranty. Amazingly, Maynor had it working in about ten minutes. No more clicking, and the burner lights perfectly. After two other technicians said it was unfixable, Maynor fixed it fast. I'm so grateful and highly recommend Appliance Cowboys!

Very skilled and methodical technician in diagnosing and repairing fridge. Fair pricing, flexible…read moreappointments and technical expertise - main factors to choose this vendor for all your appliance repairs.

From the owner: We strive to provide the highest quality and fastest service. When you choose our company, your…read morewashing machine will clean better, your dryer will dry more efficiently, your refrigerator will chill perfectly again, your dishwasher will wash dishes like never before, and your oven will make food even more delicious.

I would like to thank your employee Kasim for the excellent service…read more He was friendly, cheerful, and even joked with us, which really helped smooth out our previous negative experience. Kasim listened carefully, gave us helpful product recommendations, and made the whole visit comfortable and pleasant. He is a true professional and clearly a person with a big heart. Please consider recognizing him -- even a good cup of coffee would be well deserved. Employees like Kasim are the reason customers want to keep coming back to Home Depot.

I usually don't shop at Home Depot since I frequent Lowe's more, but since HD is closer on 1488, I…read morehave been visiting this location. The customer service is a hit or miss here. Majority of the time when I come here, I am searching high and low to find something. No employees in sight. They almost remind me of Walmart. However, I came in the other night to stock up on my cleaning supplies. HD didn't have all that Lowe's has and I started to leave, but I stayed. It was frustrating to see that all the cleaning supplies aren't in the same area. At Lowe's, all cleaning supplies is on the same bay. I couldn't find the drain cleaner or the recycling bags. I asked an employee who was standing talking with his coworkers in the paint aisle for the blue recycling bags. I wasn't sure who covered the cleaning supplies aisle. He said that they didn't have them only the brown paper bags. He told me that I have to get the drain cleaner from plumbing aisle and suggested that I get the black bottle one. I went to the plumbing aisle and saw plenty of black colored bottles of drain cleaner, so his suggestion was too ambiguous and I ended up getting the lemon scent pods at which I came in for. I usually by the brand from Target, but was already at HD. When I got to the self checkout line. Employee, Brandon gladly assisted me by ringing up my items for me and asked if I had found everything. I told him no. I told him that his coworker told me that HD doesn't carry the blue recycling bags in inventory. I told him that I would check at Lowe's at a later date (though, I needed the bags now as my recyclables were pilling up) Brandon told me that he could search for the bags at Lowe's and HD. After searching on his handheld, he mentioned that HD does indeed carry them. He showed the product to me on his device. He offered to show them to me by escorting me to the location in store. I paid for my other items and agreed. He walked me over to the aisle and bay at which Huffy Multipurpose blue bags with the red string were. They were exact bags that my townhome community carries and uses for recycling. I was very happy that he went the extra mile for me. He left his self checkout line post to walk me over there. I thanked him for his efforts. He replied, he will do anything for customer satisfaction. I love that! I used to work retail and had the same values in mind. I just wish his other coworkers that I came in contact with was the same, but they weren't. I will continue to visit this location out of proximity, but next time I'll go to Lowe's for my cleaning supplies.

Very pleasurable and hassle free experience. Lynndon was extremely helpful and knowledgeable of…read moreFerguson inventory. I was in & out quickly. I misplaced the installation instruction for the contractor. Called Ferguson and Lorena reviewed my account and emailed all installation instruction within minutes. Gods bless them!

No one to help you at all, employees are too busy on their phones. I did get some good ideas and…read morewent home and ordered the identical products from Home Depot. I actually saved a lot of money. I'm shocked that this store is still in business. Any way, thanks for the ideas.

Who I suspect is the owner of this business, came out to my home to assess my double oven problem…read more After looking at my oven, I was quoted to replace the service panel. I agreed to the repair, which was very costly, and presented him with a $250 check as a deposit. This morning, the day after the service call, my oven suddenly started working. I contacted the company and told them of this event. I was told there would be no refund of my deposit, as that was his policy. I offered to compensate him for the service call, and he stated that there were no refunds. He finally agreed to refund $100. I provided him information to refund the $100, and he managed to mess up that refund. He then stated that I needed to set up a new account with the messed up name that he processed the refund under. I refused, and told him I had other accounts he could use. He still insisted that I set up the account with the incorrect information. I again stated that he could use one of my other accounts. While waiting for a response I did place a stop payment on the check. He finally responded. I sent him $150 for the service call. This was a total fiasco. It was not like I didn't text him the name and phone number for the account he messed up. I do not believe he understands English very well, and obviously does not read it very well. I do not recommend doing business with this company. Zero stars. I had to give a one star rating to be able to post this review.

Masterfix should be ashamed of their customer service. Twice now they have scheduled appointments…read morethrough the Allstate / Home Depot extended warranty program and failed to show up or even call. When customers trust a warranty company, they expect reliable vendors and communication. Sadly, that has not been our experience with Masterfix. Hopefully Allstate takes these repeated no-shows seriously and reevaluates keeping them on their vendor list, because companies that cannot keep appointments or communicate simply cannot be trusted with customers' homes and time.