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    Ferguson Home

    2.5 (23 reviews)
    Closed 10:00 am - 3:00 pm
    Updated 1 week ago

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    Services - Ferguson Home

    Electric installation or replacement

    Electric repair

    Light fixture installation

    1 More Service

    Light fixture repair

    Ferguson Home Photos

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    Keith M.

    Don't WASTE your time! Unless you are furnishing multiple house or luxury apartments, commercial sales, they DO NOT want you business. After 17 years I needed to replace my kitchen sink faucet. As a contractor, retirement job, I had visited the store once before. The showroom is impressive. Not one person offered to help me that first visit so I bought the fixture for a 7,900 sq. ft. home elsewhere. This time it was personal. Today, I needed one fixture only and I wanted a high quality product for my own, smaller home. Because of my previous experience, when the receptionist greeted me this time, I explained what I needed. She contacted a sales lady. While I waited I explained my previous experience and as I walked towards the displays I mentioned that I noticed that the reviews on Yelp were bad. Her words exactly, with a frown said "That's just Yelp,' you know how they are." She left her sentence hanging as I walked away. I never mentioned that I would be reviewing the store later. From there, things went as expected. I browsed, with my sales lady's help, to choose a fixture. I purchased the fixture and it was ordered. The next day, I showed a picture of my purchase to my personal assistant. I am totally colorblind and I had bought the wrong color. I called to let them know that I would be coming in to do the paperwork to exchange for another faucet. I asked if I could make an appointment with my sales lady. I was told that I could not. So I waited a couple of days, and at a time I didn't expect them to be busy I called again. Once again I asked about an appointment. Same response. I explained that I could be there in 10 minutes. Although she was "available," nope! I asked the lady to please let her know I was on my way and that I would be there in 10 minutes. I arrived in less than 10 minutes.When I walked in and asked for my lady, I was told, she just went in with a client. Furthermore I was told it would be awhile before someone would be available. I was furious and reminded her "I just called!" She seemed to care less. I showed her my paperwork and cancelled my order. I found the exact same part # item but in the correct color, for slightly less money on Amazon. I also verified the price difference wasn't because of the color change. This is pretty much what others have said too. People pretending not to see you, much less help you. Now, I'm in the process of remodeling my master bath. While the showroom is nice for ideas, I just went online to their website browsed for ideas and then ordered $3,749.00 from Amazon. This was the ONLY good thing I can say about the 3 visits I have made to this store... just don't go!

    $4999.00 F. Bertazzoni-Italian

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    3 months ago

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    Molly M.

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    5 months ago

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    1 year ago

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    1 year ago

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    1 year ago

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    1 year ago

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    2 years ago

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    7 years ago

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    4 years ago

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    7 years ago

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    4 years ago

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    12 years ago

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    4 years ago

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    8 years ago

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    8 years ago

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    7 years ago

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    8 years ago

    Great competitive pricing!!! Surprising how much they worked to get me the best cost. Very helpful staff.

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    You might also consider

    Tri-Supply - Conroe - Beautiful claw-foot tub and a huge selection of bathroom fixtures available at Tri-Supply.

    Tri-Supply - Conroe

    (19 reviews)

    $$

    Great support after the sale ! Salesman Charles is the main…read morereason we keep coming back. Tri Supply- if your reading this GIVE Charles are raise!

    At the start of a major master bath remodeling, we were sent to Tri Supply in Conroe to pick out…read morebathroom fixtures by our contractor. While the showroom was fantastic and they had lots of choices, the problems we had that our sales rep caused were not handled well. We picked out everything with the Tri Supply sales rep and left. The sales rep emailed us and our contractor the pricing and we had her go ahead and order the majority of the plumbing items, over $3,000 worth. The project progressed and after most of the plumbing and all of the tile work had been finished, the plumber noticed that the parts that we had asked the sales rep to order were not the correct ones and would not work. When we questioned the rep, she said that she remembered what we told her we wanted and she did not know why she had ordered something different! After lots of discussion with the rep, she ordered a new part that would resolve the problem (not what we had originally wanted because that would have required tearing the whole shower out instead of a 4x4 section). She never offered to expedite that part and finally after waiting a week the part came in. In the meantime, the tile installer had to come and tear out the tile that had just been installed. The new part was installed and now the plumber and tile installer are redoing it. The cost for the plumber and tile installer to come back and redo the problem caused by the sales rep should have been covered by Tri Supply, not divided between the homeowner and the contractor. I would never recommend Tri Supply, they obviously don't stand behind their purchases.

    Ferguson Home - appliances - Updated May 2026

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