I love going here to get my chicken supplies. They have a good amount of variety as far as treats…read moreand feed for chickens. Also supply's for feeders, waters, etc... They also have some home decor, clothing and little gift items. The workers are always very warm and friendly. If your a chicken mom I would definitely recommend coming here for your needs.

Usually shop at this beautiful store and receive good to decent treatment. Yesterday was an…read moreexception as the cashier was very abrupt, rude, loud and skilled at put down tactics. I left totally insulted and confused as to why someone "helping" a customer would act this way and whether it is worth it to do business there.

What a wonderful change in the norm. You spend all your time at Home Depot's, Walmarts, Petco, and…read moreother store; where customer service is (for lack of better terms) nonexistent. Now let's talk Tractor Supply Company location in Tomball. The very first thing, when you walk in the door, is being greeted like it's a Buc-ees. It doesn't stop there. Experience a store where the employees actually know where and what stuff is. Simply amazing. But the best part about this store is that it is the best customer service experience I have had in a very long time. From Sarah at the front register, who was the most pleasant person I have dealt with, to Scott (the manager) that help with an error and took great care of us, to Jessie, who went the extra mile to locate what they thought was not in stock. If this place has the stuff you're looking for, I would suggest to not even consider going anywhere else. Even if it saves you money, the quality of customer service is well worth forgoing that little bit of savings to support a customer service oriented business. They have definitely earned my customer loyalty.

Always great and professional service, very helpful and courteous…read more Every time i go in there is always a nice warm welcome.

It's where I go when I need something a bit better than Home Depot or Walmart and has some amazing…read moreproducts in there

I've been coming here for a little over 2 years now and each visit has always been welcoming and…read morehelpful! You're always greeted with a smile and a helping hand. They have a broad selection of items for my 2 furry sons, only place I can find that special jerky they love. The price always is very reasonable compared to other feed stores and such, experience has always been a hit so I'll definitely keep contributing. Happy Yelping

I bought the perfect saddle for me at Charlotte's. They had a good price and they worked with me to…read moremake sure I was getting the right saddle for what I want to do.

Very attentive and enjoyed purchasing a helmet for my young rider here. They were able to size her…read moreand we found the perfect fit.

We came here with our puppy English Bulldog. It's our first pet ever so we are very new to all of…read morethis. The same night we got him we came here. The cashier was extremely helpful and made us feel very comfortable. Two weeks later we came to bring him for his first grooming appointment. We dropped him off and picked him up right away since it was considered an express visit. We noticed that his nails were not trimmed, he didn't smell or even look clean. I received an email for a survey and expressed my concerns. Following the survey they reached out to fix the issue. I gave them another try and I noticed the difference. Yesterday we took him again and we had Mackenzie as the groomer this time and from the start of the visit til the time of pick up I must say she was AMAZING. She definitely changed our mind on using them for our routine grooming service. Reason why I wouldn't give them a 5 star is, some of their employees that I come across in the aisle aren't too helpful or friendly at all. Also, that first experience with the grooming wasn't good at all. They made it up by redoing the service though and I really appreciate it. Besides that they are pretty awesome!

First and last time shopping at this location due to THE WORST EXPERIENCE I HAVE EVER HAD AT A…read morePETSMART. The employees who worked the late shift on 1/27/26 need some serious training in customer service. To start, I was standing in front of the cashier for a good long 2 minutes before she finally looked up from folding a tiny piece of paper and acknowledged me by saying, "Oh! Don't mind me. I'm just sitting here doing origami." Okay....Some of us have places to be. After ringing up my items, one of which is a prescription dog food that my dog has been on for 8 years, I presented the "BANFIELD" card that I was forced to get on a previous date at another location. Apparently it was "expired". The biggest problem I have with that is, they took my original prescription from the vet, which had a certain # of refills on it, and changed it to just a small length of time. The lady said, "Yeah, sorry to be the bearer of bad news. I'll take that back." And took the dog food back out of my basket. They showed no compassion or empathy when they told me they were not going to be selling me the food that my dog desperately needs. After walking out empty handed and confused, I called the store. STEPHANIE answered and I asked if she was one of the employees I had just talked to. I asked what her co-workers name was (the cashier). She said "oh I'm not allowed to give the names of employees who work here." I said, "okay well I can just easily walk back inside and look at her name tag...." SHE HUNG UP ON ME. I wasn't done. I called back. When the line rings it says, "WE'LL DO ANYTHING FOR PETS." Yeah right, What a joke. They really need to change that because it's clearly a lie. Stephanie answers the phone again. I told her I had a question about how to go about getting a new unexpired card from BANFIELD. I finally got my question answered and then told her, "I really don't appreciate being hung up on, and you should definitely work on your customer service skills." I honestly can't believe the audacity of the 2 female employees that were working there tonight. PETSMART in Tomball: Do better!!! The whole ordeal and her taking things out of my cart ended with me leaving without other essential items I came there for. WHAT A JOKE.

Great service!! Took my little man for a bath. Lady at desk did a great job explaining how the…read morebath works. After, she shared some of the specials. They actually have the dog food we use (Fromms) and with all the discounts, I saved a ton in the food, snacks and bath.

Completely unprofessional. One clerk told us to go to the wash bay. When I went to purchase…read moremedicated shampoo the manager was saying we snuck into the bay to another customer. I said we were told to go to that bay. She tried to cover by saying oh not you! Ma'am. We went to the open bay your clerk told us to go. We won't be going back!

I bought a piece of property and was in need of a barn within a short time period due to moving my…read more3 horses from my sold home. Tri County Barns gave me an estimated time frame that they accomplished ahead of schedule for a price that was excellent considering all the customizing I requested. Highly recommended!

We were very pleased and impressed with both the quality of the MD Barnmaster product, as well as…read morethe Tri County team's performance and communication. Both the management and crew were very responsive to questions and requests, and provided both in person and remote communication throughout the ordering and construction process, making the process go very smoothly. Overall, it was a very positive experience and we would highly recommend Tri County to others!

Excellent shop. I was greeted in a friendly manner upon entering and immediately offered help with…read moreanything. The store was very clean and well organized. The prices at what I looked at were pretty good -- definitely better than most local fish stores. I'll certainly come here if I need Seachem's Flourite, they had quite a bit in stock and it was the best price I've seen for 15lb bags. There's pretty much anything you could need for both freshwater and saltwater on the supplies side. On the fish side, they only carry marine animals. They had an very good selection of fish and in the best condition I've ever seen. There was no smell and even the sump they had on display was very well maintained. I visited on 9/21/16 and the guy at the front desk told me they planned on setting up freshwater tanks and getting in a selection of fish in 2 to 3 months, so sometime around the end of the year or so.

These guys are quick to sell you something, but if you need to get rid of fish for store credit or…read morenot, they will let you down. Dont even try to call them. And everything is Pretty pricey for the quality. But the fish that are good in price, there nice. Overall mid im just butthurt that i needed to get rid of fish, but they didnt respond at all