Shell was incredible and so knowledgeable- I highly recommend working with her! Moon valet has very healthy plants

We recently visited Moon Valley Nurseries to buy a tree and shrubs for our front yard. Jessica Quintana greeted us with a smile and a bottle of water. Jessica is extremely knowledgeable and patient . She helped us choose the right tree and gave great tips for planting and care. The plants were healthy, prices were all great value, and the customer service was incredible. We'll definitely coming back for more garden projects! Jessica is awesome! Highly recommended!!! read more

We've been going to the moon nursery for a few years now and it is fun to go look at plants and be driven around in some four-wheel-drive golf cart. The sales people are motivated to make the experience as interesting and pleasant as possible and for this occasion I want to write a recommendation for moon nursery and especially mention my nursery pro Matt Armstrongat the Irvine location next to the 405 freeway. We've had a great time and we excited to add these wonderful bamboo to our backyard. read more

Moon Valley Nurseries - This is a small view of our backyard. 75% of all the plants came from moon nursery. - Landscaping Near Me - Spring, Texas

Quick and great service. Pricing was excellent with the fall sale. Jessica was great at answering all questions and helpful with product selection and care. Also, enjoyed the conversation about camellias. read more

Daniel was great. We came in knowing a general idea of what we needed. He answered all of our questions and explained what we needed to do to maintain and support our trees. Awesome service! read more

Fernando Rodríguez and crew did a fabulous job planting our new bushes and trees. Very professional, arrived on time and very efficiently planted all of our bushes and trees. Left all sidewalks and walkways clean after the job. I would recommend working with this company. Top notch service all the way through starting with Troy Coco at the nursery. read more

Everyone on the staff here was very helpful and knowledgeable about the trees we were interested in getting. Special kudos to Guzman who went above and beyond! We picked our own trees (4 of them) which were tagged and set aside. A few weeks later Mr. Guzman and his crew showed up at our home and had all trees installed in our front yard in about an hour. Based on service, knowledge and dependability I would definitely recommend this company for all your arbor needs. read more

I stopped by the nursery today to pick up some fertilizer and was met by Westin. He greeted me warmly and was more than happy to help me. I told him about some issues I had and he listened intently. He puts a great face on moon valley nursery. Thank you Westin. read more

Daniel, Senior Lead Designer, motored us around the expansive nursery - at times it was like being in a forest, the trees were so tall! If it weren't so hot in August I'd have been happy just to walk around and enjoy the beauty of it. He helped us choose the best options for our backyard, they fit perfectly. And, he was there the day before & on the day of, installation. Fernando and his professional crew arrived early on the big day. I was so impressed by how quickly they planted so many large trees/shrubs and flowers, they are the best! My yard looks beautiful and I couldn't be happier with the outcome. read more

Following the hurricane I knew I had to replace a tree in my yard. I was able to browse the selection of trees on the website so I had an idea of what I was interested in before I arrived. We were immediately greeted and helped by Chris Bach who guided us around the property to look at our different options and help us make a decision. The selection process and delivery booking process was easy. The team who came to deliver and plant the tree were fast and professional. It was a great experience and they will definitely be my first choice for any other future Landscaping needs. read more

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Jason Wilensky is hands down the most easy going, fun person to landscape with. We went in with ideas of our own, he listened, then expanded on those ideas and made it 10x better than we could have expected. These pictures are round #1, we are now headed back for round #2 to be planted next week! Will come back in the future, no other company will have our business! Thank you Jason! read more

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Very customer focused and everyone is professional and courteous from the point of sale through the follow up on the health of each plant. Great people. read more

Bought two moon juice and got one free. Excellent. Daniel Martinez provided excellent service.

Long time customer of Moon Valley! Absolutely the best service and selection of trees in the Houston area. They always take care of us and after hurricane beryl taking out some of our Red Maples they did an excellent job matching our old ones still left. Steve & Bryan are who we see and they always are so helpful and kind to us. read more

Moon Valley Nurseries - Red summer maple - Landscaping Near Me - Spring, Texas

My main reason for a 1-Star Rating was bad customer service post installation and quality of the products delivered. I was busy in between work calls when the installation took place, I regret not thoroughly inspecting the plants at the time. I honestly didn't think I'd have to after spending nearly $4,000 with Moon Valley Nurseries in Spring. Lessons on me, I learned a hard one. I spoke to Steve, who actually hung up on my wife after she let him know we would leave a review of our experience. He seemed mad and put off that we weren't satisfied with the nearly $4k we spent with them, which we completely regret at this point. Take a look at the photos attached. Specifically photo "A" which was a part of the delivery and showcases a really poor looking plant that they picked out for us. Also photo "B" which shows how our pineapple palm was delivered vs what it looked like when we first purchased/tagged it a month ago, photo "C". Notice the huge difference in quality over only a few weeks! I'm in disbelief I spent so much to be treated so poorly after receiving damaged products. Can't say I'll ever spend a dollar here again based on this experience. read more

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I just purchased some beautiful trees and bushes from this nursery. Wes Kompelien took pictures of my yard and suggested beautiful trees, plants and bushes. He was so helpful in picking out the best and suitable items for the best location. I am so excited and love that they stand by all products. It was an excellent experience. read more

We stopped in to look for trees. Jessica showed us their inventory and explained the difference in types of trees. She was very nice and helpful. However, there are 2 reasons for my average rating. 1) they are very expensive even with a sign that says "50% off" and 2) the biggest reason is that their sales approach is like buying a car. You go in and sit at the desk, they bring you some water, then add up all the fees to get your total cost. Then the negotiation game starts. The manager comes over and offers 5% off. So, while they have a good selection of plants and trees and have a helpful staff, if you're OK with overspending and like the experience of buying a car, this is the place for you. read more

All I'm left to say is that this business takes their customer service serious. I was able to meet the GM Steve after I purchase/plant concern that occurred weeks ago. He received and approached my concern with the intention of finding solutions. His resolution made me feel heard and supported. I truly appreciate his customer service skill. Thanks Steve, Walter Melendez - read more

Steve and Troy were very professional. They are both very knowledgeable and sincere when helping pick out trees that were a good match for my needs . They also spent special attention to my budget , they made sure I got the most out of my dollar without breaking the bank. I would recommend you talk to one of the sales reps on any outdoor questions they are good, honest people, and I will take care of you and all your outdoor needs.. read more

We are thrilled with the quality and installation services for the new Palm trees and other items at our new home. 100% of Moon Valley employees in Spring we've met have been amazing, A+ people. We asked our consultant, Bryan Kennedy for a tropical paradise, and that's exactly what he created. He was present and flexible during our entire installation process. We ended up with 6 large Palms that are all thriving. The service level is unmatched largely due to the excellent install team led by Demetris Guzman. They arrived on time with a team of efficient, client focused, quality minded, hard working people. We highly recommend using Moon, Bryan Kennedy, and Guzman for your project. read more

Seriously, what can I say? These guys have it figured out. Sure they may cost a little more but it's because they provide really high quality trees, outstanding customer service, expert planting, and highly skilled arborist after care. We've used them many times through the years. This time, I bought the initial 6 yew trees at the Spring I-45 location with Bryan Kennedy who was spectacular. Before planting I decided to add 9 more to the order but he didn't have enough in stock so he sent me to his buddy at the Conroe 105 location who had them. I can't remember this guy's name but he was just as friendly and knowledgable as Bryan. (The invoice says the cashier was "bmonakino". So I'm hoping that helps.). Both experiences were amazing and they didn't try to pressure me into buying bigger and more expensive than I had budgeted. Of course, they were happy to help if I wanted those, but didn't make me feel bad for sticking to my plan. The crew that came out and planted were incredible! They left my yard looking nice and even fixed the landscaping that got out of place. Those guys are hard workers! I just wish I had each of their names for the review! Fernando was the lead and was kind and patient when I decided to change a couple of the spots around. He is very intelligent and was able to give good advice on locations as well. We also paid the extra $100/tree for the arborist, Devon Hall, to come out and keep our investment growing happily for the next year. Devon was here today for the first visit and walked us through exactly what we should be doing for fertilizing and the best times and length to run our sprinklers to make sure we do not over or under water. He answered all of our questions thoroughly and made us feel very optimistic. We highly recommend Moon Valley and their people as well as their trees. read more

Original Review was posted August 4, 2022. I updated the post on August 12, 2002, and is located toward the end of the review. I also added three pictures Original Post- I just had five trees planted. Moon Valley did a great job. Daniel was our salesman. He took the time to patiently work with us. We appreciated the added attention. He even came to our house to survey and recommend locations and ideas. The morning the trees were planted I was contacted by Cody. Who informed me of their arrival time. Once Cody and his team arrived the process was professional and seamless. Update: A few days ago my landscaper asked me why Moon Valley only put an inch of mulch over clay dirt. The clay prevents water from reaching the roots which is obviously very important. I did not have a good answer for him. To me, the job Moon Valley did looked clean, but I am not the expert. They also could have edged the area around the mulch to truly give it a professional look. Again, I did not have an answer for him. I added three pictures to show the mulch and clay mixing, as well as the edge of the mulch. When I called my Moon Valley, I was told they do not currently provide this service. This is obviously not the complete professional service I thought they offered, which is why my review went from 5 stars to 3. read more

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We recently had 6 trees planted in our backyard and are so happy with the service provided by Jason & Fernando. Jason came out to the house, helped us understand our options, walked us through the nursery, and then led the design when planting. Fernando was so professional and they did an incredible job. We will shop at Moon Valley for the foreseeable future and recommend them to everyone! read more

Our wonderful experience started with Troy at the Spring location. He was easy to work with and helped us narrow down the tree that would work for us. We were able to get a planting date within 5 days. Fernando Rodriguez Torres and his crew were scheduled between 7am-9am. I received a tracking text as they were enroute and they arrived about 7:05am. Fernando and his crew were friendly, respectful of property, worked safely, efficient, and just overall an excellent group to have plant our Maple Autumn Blaze in our front yard. Great company with top-notch service from purchase to planting. read more

I love my Eastern Redbud! Moon delivered and planted my tree with such professionalism and care ! The communication via text and email was perfect leading up to the delivery. The crew was courteous and respectful and a huge shout out to Daniel for being so knowledgeable and helping me pick out my tree ! I will def go back to Moon Valley for any future garden projects!!! read more

I simply cannot say enough good things about this company and how they do business with customers. I had an excellent experience from start to finish. The gardens that I ended up with could have never come to be without the expert guidance of Mr. Brian Kennedy. Brian is truly an expert in this business. He listened intently to what our vision was, and when appropriate made some excellent recommendations. Brian handled the complete redo of our front gardens. Listen, we all know that Landscaping is not a cheap adventure. Brian listened to our budget concerns and did his magic within those constraints. If you want professional service, healthy plants/shrubs/trees, and a finished product at the end of the process, pick up the phone and give the pros at Moon Valley Nurseries a chance to show you what they can do! read more

I'm updating a previous review. Our plants were delivered in January so of course they all looked dead. Justin told me that some of the Texas Sage didn't look healthy but that they would replace them if necessary. WRONG! After multiple calls and trips to MV I finally gave up. I went to Lowe's and bought Texas Sage to replace the dead ones. They have a yr warranty and were half the price of the pathetic ones I received from MV. I'm adding pics to show the difference between MV's plants and Lowe's. The difference in quality is obvious. Their customer service stops at delivery read more

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We had a great experience buying some azaleas. No issues on our end! The plants seem to be doing really well!

So far I've had excellent service from all the sales and office staff, especially Ben, at MoonValley on I-45 in Spring. Everyone is always in such a positive mood. I purchased 5 trees, and yes you can get them cheaper elsewhere, but it's the service and optional warranty that makes paying a little more worth it for a long-term investment in my property. If you compare their service from 0-10 with one of the other largest nurseries in the Houston area, they rate a 10 compared to a 1 for the other nursery, which offers no customer service (I gave them a 1 because someone pointed me in the general direction of what I was looking for, but they have no sales staff on duty, just cashiers). And MoonValley offered interest-free credit for one year, which made it affordable for me. Fortunately I purchased the additional warranty because two of my hollies almost died last summer because of a watering error on my part, and by the following spring I decided to replace all three of them of them with flowering trees. When one of them wasn't planted to my satisfaction, I called the office right away and they sent the crew back to adjust it. Post-sale, Ben has been very helpful with answering my questions and making sure I'm 100% satisfied. read more

We just bought a tree from MVN and are very happy with the tree and each member of their staff that we encountered from beginning to end! There's quite a process which included advice on the best tree for our yard, offering a person they use to cut down the tree, staff who accessed any issues with where it gets planted to the crew who planted the tree. Shout out to Steve (manager), Dan, Brooks, Darrin, Cody & his crew. read more

John, the MVP guy who does the maintenance for my palm trees is the REAL MVP!! Personable, professional and polite, John really knows trees and how to take care of them. He's also really good at explaining what I need to do in between services. I'm so glad Moon Nursery has this guy in their employ- and I hope they never let him go! Thanks John for a job well done! read more

Daniel provided exceptional service and went above and beyond to help us pick out our tree. His expertise and recommendations were so helpful. We look forward to having the tree planted later next month! read more

Kerrick helped us out with our trees and we could not be happier with Moon Valleys 5 star customer service! Thank you so much!! read more

John came out to our farm in Woodville yesterday to follow up on a purchase we made last Summer. In May we planted about 30 fruit trees and shrubs and we're trying to keep them alive during the drought, rain, drought, rain, drought, rain cycle of SE Texas. John arrived early, had a great attitude and was very knowledgeable of our trees. He took the time to show us the best way to prune to promote directional growth, caught some early beetle issues on one tree that we thought we'd addressed, and assured us that the Pecan trees that looked dead were just dormant and would live to fight again. John was a great communicator and made sure we were clear on his instructions and schedule before he left. He made sure to tell us not to hesitate to call his cell if we saw something that we didn't think was right about our trees. Dude was awesome!! read more

We bought a few trees and had them planted in our backyard after we moved in to our new build home. For our three month meeting with the arborist, John was wonderful! It was really hot outside and he didn't try to rush us through our appointment at all. He was very professional and knowledgeable. He gave us great advise on how to keep our trees healthy and growing. It was very reassuring to have someone with years of experience look at our trees once they've been in the ground for a few months and tell us what we should and shouldn't be doing to keep them healthy. read more

Great follow up service...after a mix up on a few plants, my designer, Jim Salter, came to my home himself and took care of the new plants!!! I can't thank Jim enough for all his advice and assistance in making my yard beautiful again. If you're thinking about updating your landscape, don't hesitate to call Moon Valley in Spring~ and be sure to request Jim Salter. Thanks to the Spring Tx crew!! read more

We have used Moon Valley Nurseries now for the past 4 years. They always have a great selection of trees. We live in Onalaska , they deliver to us and always in time. A tree just died recently, Ben Hanson, is doing a great job of getting us the replacement tree. They stand by their products! read more

Guzman and his team planted my tree (holly bush) today. They were excellent in my opinion. Efficient. Polite. Quick. Just what you'd hope for in a delivery and planting crew. read more

Customer service is awful and they charge a fortune for their trees and the planting. They supposedly have 50 percent off right now and they are still more expensive than paying an arborist to hand pick, deliver and plant your tree. read more

We purchased (11) trees from Moon Valley Nurseries back in 2021 and with the help of their MVP Program and Arborist John Evans have all of our trees thriving and doing well. John has been outstanding helping us nurture the trees and protecting them from insects and disease. You can't make these types of expenditures and hope it works out. John helps ensure your investment is protected. GREAT TEAM! read more