4.18.26 This was my first time coming to The Arbor Gate…read more Some friends said I was love this place. They were so right! The plant selection is incredible. They all look so healthy. They also have a wonderful selection of pots and gift items to choose from. I did not get a chance to see everything but I will try to next time. I did buy some wonderful flowers. I planted them right when I got home. They are looking great!!! Some people say they are pricey. For me they seem to be the same as every where else. The cashier was nice. One thing I will mention: they do charge a fee of 3% on credit card charges. If you pay by debit or cash no extra fee.

Always recommend! This is a great garden center. It's really hard to kill anything that I buy here…read moreand that's saying something. It really is a 10/10 for service, selection, and value. If I can't find what I'm looking for they can usually tell when they get a certain plant in or they might even be able to order it. They're always ready to help answer questions or find a plant that you're looking for. I would say that you are definitely paying for top quality plants. So the value of the plants is high and therefore the prices tend to be a bit higher as well. But you really are getting quality. I love shopping here.

I was only there one time in Spring but they have a good selection of everything that maybe needed…read morefor a yard. It's Not cheap but I think you are getting value for money. Prior to check out the staff prepares your cart (summarizing what you bought and pack items in cardboard etc). I will come back, but likely only next year.

Shocked at how busy this place always is on weekends. Expensive plants, citrus, and fruit. Can find…read moreway better prices at other nurseries such as JRN. They had two loquat trees there and both were covered with dirt or soil or something. Leaves and branches all nasty covered in dirt. No idea what's going on at this place.

This place is a plant lover heavens!!! They have everything at a reasonable price. They are…read morehelpful! You will get something

I went to get my first bonsai here and they were extremely helpful! They cut, repotted, and…read morefertilized the tree for free while also explaining everything I need to do. I'm certain I'll be coming back.

A family own business with superb honest service. Got a 45GL CrapeMyrtle "Natchez" last week and…read moreplanted today 2/24/25 by non other than Henry who did a well deserving 5 star job. Found this gorgeous Tree Farm last week after a long search and what a pleasure it has been dealing with Ms. Denise. She is very well knowledgeable with the farm, very informative on what we wanted. She gave us a well detailed tour of the farm and guided us to the CrapeMyrtle area and finally decided on our tree. Reasonable prices, no competition, just customer satisfaction. Hope to return soon for our second tree. Highly recommend La Escondida Tree Farm, 5 stars.

I ordered a pallet of St. Augustine a week in advance. I took time off too wait for delivery and…read moreafter many phone calls they said they would not be able to deliver the pallet of grass as promised. They said they got busy. Horrible customer service.

They hav prettiest grass I've ever seen...very nice personnel very helpful... b sure to bring cash…read moreor u can use Zelle

I've eyed this place many times because of all the cool Texas metal signs I can see from the road…read more I finally stopped by to check out the signs and also pick up some plants for my mom's backyard. Mary was very friendly and helpful! I couldn't believe how busy this place was! They not only have metal signs and yard sculptures, but also carry Mexican pottery, stone, soil, and a variety of plants. We picked out some perennials for a pot & a beautiful vine plant. We needed to run by Lowe's for something else and I saw the same plant there --it was the same price but did not look near as good as the one at Madison Gardens. I highly recommend coming here if you want to spruce up your yard.

We just bought our Christmas tree here and we absolutely love it! We chose an 8ft Douglas Fir. It…read morewas so full, no holes or spaces, super soft needles and smelled delightful. Prices are fair for the quality of tree we bought. They gave the tree a fresh cut, and tied it onto the car for us. They also installed a level permanent wooden base at the bottom which made it super easy to stand inside the house. We also bought the Keeps-IT-Green liquid nutrients to lengthen life of the tree. Very nice people, with great customer service. Highly recommend!

Ace is a great company unfortunately Jeramie at this Hamilton Hardware does not appreciate…read morecustomers. He refused to take back and item that didn't work. He said it's used and I don't have a receipt. I am part of ace rewards and all transactions are held in the system, which he refused to took up. When I pleaded my case he threatened to call the cops on me. I did not cuss or raise my voice. I had purchased over $300 from Ace in the past month and he thought returning a $25 item was unreasonable. It us unimaginable that Jeramie is in charge of customer service. I will never shop at this store again.

I recently stopped at the 5230 Highway 6 N. Houston, Tx location. I had so much anxiety going in…read morebecause I had an idea of what I needed but didn't know exactly what it was called. I have had bad experiences with hardware stores as a woman lol. As soon as I walked into your store Jeremy greeted me with a huge smile and a friendly "Hello, how can I help you?" While I fished the screw / bolt thing from my pocket, another smiling face came to greet me (Valerie). I explained to them that I didn't know what the size or what it was called , but i did know that i needed 28 of them. Jeremy gave me a friendly smile and Valerie smiled and put her hand out & immediately said " Right this way." She was quick to help, kept the conversation light and was so friendly. Definitely gave me small town vibes and reminded me of home. I come from a small town where there are more cows than people. This was refreshing for Houston. My trip was quick and painless! Until I was almost finished with my project and realized I needed the same bolt/screw but slightly longer. So, I made the trip back to your store and as soon as I walked in, I got the same friendly service from another employee. Jeremy came from around the corner and recognized me and said, "Welcome back." I said yall were so nice i had to come twice LOL. He helped me get exactly what I needed, and Valerie saw me walking through the store and greeted me once again. These are small things but are so meaningful and set your business apart from The Home Depot / Lowe's etc. You have two great employees in Valerie & Jeremy. Please do something nice for them because when you have happy employees, they will make sure your customers are happy too. I will be visiting your store for all of my future hardware purchases. Thank you A lost & confused woman in a hardware store

Solamente 2 estrellitas por El Mal servicio que en los ultimos dias nos estan tratando El…read morepersonal de ventanilla soy cliente por muchos años y es la primer vez que recibo UN trato tan feo ya no migration e checa no son asi comentario merecemos mejor trato pues de nosostros movemos El negocio

We visited The Ground Up on 2/19/22 to pick out some flagstone. We were really impressed with the…read morevariety of stones and the ease of the purchase. The men in the yard were very helpful and professional when selecting and loading the material. The associates in the office made the transaction super easy. Overall, The Ground Up is a very friendly place to purchase a great product at a great price. We will be back when have more projects!