Stopped in for a delicious cinnamon bun, and picked-up a peanut stick (her favorite) and my son some chocolate donut holes. Paula's get it right every time! And, they are very efficient when there is a line. They have associates come out and start to take orders from the line to speed the process up. Way to go Paula's!! read more

Good service and more convenient at the new location. The donuts are massive, and the bagel sandwiches have been very good.

huge donuts. I managed to get a hot and fresh glazed cinnamon once and it was amazing. Definitely an indulgent and delicious experience regardless. read more

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The food here is excellent and there is usually a line going out the door. My absolute favorite is the headlight donut, but red velvet is a close second. The honey dip is good if you want something sweet but not too rich. Also love that they offer a Veteran discount. Service is usually very friendly and they let us know promptly if they are out of an item. As far as what could be better, we usually do have to wait in store even when we order ahead. For coffee, that makes sense because they want it to be hot when you pick it up. IMO, at least the food should be bagged up and ready to go by the time promised when you order, but that has not always been the case. That's why I took off a star. Hate to gripe about it, I know they're busy, but there is definitely room for improvement in this area. I have never experienced anything else like Paula's Donuts and hope they will open a location closer to Lockport someday! read more

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First, let me get this out of the way: I do not stop at Paula's Donuts every time I pass by, much as I'd like to, and yes, I know donuts are not good for me. Hmpf. But these donuts are truly a treat! At our last visit, we picked up a six pack, just to sample different kinds and each was delicious. There are places within the shop to eat and enjoy - either counter seats or at a table - not many seem to hang out inside, rather take the goods and run. I've even seen people eating donuts in their car, powdered sugar all over their face. The interior atmosphere is lackluster, vintage (not especially in a good way) and well, just not conducive to hanging out. It'd be worth considering creating a coffee shop feel (the coffee is excellent!) at Paula's to complement the effort put into the great donut business it is! read more

I LOVE Paula's donuts and wish that there was one closer to Rochester. I make it a point to stop if I can whenever I visit the Buffalo area. The donuts are fresh, soft and filled/topped with yummy goodness. The frozen coffee drinks are also pretty good. Sometimes it can get busy and a line forms, so make sure you plan your time accordingly! There is also plenty of seating if you are enjoying the donuts there. read more

Paula's Donuts - Donuts Near Me - Buffalo, New York

First of all i have to say that the customer service here was Great the staff is very friendly and very helpful. The donuts was mad fresh and flavorful. If you like donuts and have a sweet tooth, this place is a must go. Fresh baked donuts. Yummy read more

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This is probably my favorite place to get donuts! They don't skimp out on the frosting/glaze/toppings on any of their donuts and they are large enough to make a delicious sugary breakfast. There is also a good amount of flavor options to choose from, I haven't had a bad one yet. read more

Paula's Donuts - Donuts Near Me - Buffalo, New York

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The best doughnuts in WNY. Great always fresh. Generous filling. They also do great work for charities in the area.

Donut holes, Donuts like jelly, angel & bavarian cream that can't be beat.Plus bagels & deli sandwiches , your sure to find something tasty to eat.Parking available in the lot. read more

Paula's offers lots of breakfast options like bagels, breakfast sandwiches ,deli sandwiches, donut holes & her famous Donuts that include peanut stick, red velvet, glazed, angel cream , bavarian cream & coconut to name a few, they'll keep you coming back to try a new one each time.Plus onsite parking. read more

Who doesn't love Paula's is the question. My favorite donut shoppe. Never did I love donuts until I had a Paula's. My favorite is the red velvet. These donuts are large in size, but you can't help but finish the whole thing. The newest addition of the Cannoli donut is one of my favorites as well. Love it here. read more

Paula's Donuts - Donuts Near Me - Buffalo, New York

In my humble opinion, the best donuts in town. I've only visited the Clarence or Tonawanda locations ~ have always found the service quick and positive, whether for takeout or eating in. Breakfasts sandwiches are good too! read more

Love Paula's. The doughnuts are fresh and the flavors amazing. The choices are over the top!

Absolutely amazing donuts, huge in size, friendly staff a must go to in my opinion for Donuts in Western New York.

If you live here you know. If you don't, Paula's is simply the best in the area. Not only are they delicious, they are humongous!! Any filling you get melts in your mouth. And they only serve freshly made donuts. If you're visiting, this is the place to stop before you get to your destination. Bringing in a box of these will surely make everyone's day. read more

Paulas Donuts has gotten totally outta hand! The peanut donut is so big that you can't eat the entire thing in one sitting. I'd like to see the smaller, narrow peanut donut of years gone by. It was more moist, pulled apart more definitively, and popped in your mouth like a gum ball. Other than that, coffee and donuts at Paula's any time. read more

Traditionally known as the best donuts in buffalo. While I don't disagree with this statement, they are just simple classic donuts. I personally really enjoy cake donuts and prefer these over yeast. Paula's is known for their donut size and gooey glaze. My favorite donut on their menu is probably their cherry! While it's very good, do wish that Paula's had some more variety to their menu. I feel like every time I go to Paula's it's nearly the same selection. A fruity glaze and some more interesting flavors could really spice up their menu and keep people coming every week. When you arrive on a Saturday or Sunday morning, be prepared to wait for about 15-20 minutes. There is only one counter and it's usually packed with people trying to pick the perfect flavor! They do have staff that will move down the line and take orders to speed things up. Overall this is a great donut shop but I personally just wish they had some more variety to their classic donut lineup. A switch up in glazes could really push Paula's to be the best of the best donuts around. read more

Paula's Donuts - Cherry and ref velvet donut - Donuts Near Me - Buffalo, New York

It's a surprise that Paula's Donuts is not called Paula's cakes! These donuts are gianormous! Their pastries average about two to three times larger than chain shops at a reasonable price. Paula's doesn't limit itself to traditional donuts, it also provides a variety of Pastries, Bagels & Sandwiches, and "Texas" Donuts (Giant donuts). They also cater and sell branded shirts and mugs. DONUTS: - SIZE: As stated before, the regular donuts are two to three times larger than an average donut chain donuts so start with one and order more if you are still hungry after that. These are also nice to share if a variety of flavors satisfies your pallet. -TYPES/FILLINGS: Paula's has Jelly, Angel Cream, Fruit, and Bavarian fillings as well as Glazed and Unfilled donuts. The angel cream filling has a vanilla icing texture LOADED with sugar. This is perfect for the sweet tooth Yelper. If angel cream does not sound appealing Paula's Bavarian Cream is a delicious medium-thick custard that holds well and does not spill out after the first bite. It's not too sweet, rather majority of the pastry's sweetness comes from the exterior flavor. -BUFFALO SPECIAL: For the out-of-town-Yelper, there is a Buffalo specialty donut known as Peanut Sticks (cake donut stick coated in peanut) that is out of this world! The glaze adds sweetness and the plain roasted chopped peanuts give it a nice crunch. It's about the size of two fists touched together. -HONORABLE MENTIONS: Personal favorite Chocolate Frosted Bavarian (Bavarian filled yeast shell with chocolate frosting), Maple (yeast raised ring, maple frosted with or without walnuts), and Honeydip (yeast ring donut, glazed). DRINKS: -Beverages include Coffee (flavor meh), "Counter Coffee", tea, milk/chocolate milk, bottled juice, energy drinks, and water. SPECIALS: - Daily specials are posted on the board and are combo deals but in addition to these there are specials depending on the day of visit: -Monday Special: Get 2 FREE donuts with every dozen donuts purchased. -Tuesday Special: 35¢ refills on counter coffee -Wednesday Special: 50¢ off every dozen donuts purchased COUPONS: -Who doesn't love a good discount? Occasionally we receive mail outs with "free donut with purchase of any drink" which are the household favorites but there are also printable coupons on their website paulasdonuts.com. read more

I love Paula donuts they were so big freshly made taste great donuts I recommend this place

Paula's is seriously a Buffalo staple when it comes to donuts. I've never tried a donut here I didn't like and I feel like the donuts here are bigger than your standard. The donuts are always fresh, and the prices are really reasonable. Love coming here for a donut and a coffee for breakfast. read more

Updated review: Paula's Donuts, PD for short, is the first ever PD to make the Cheektowaga PD and Amherst PD and Lancaster PD actually seem bearable. I'm not going to comment on the NYPD though. I really don't understand the hype when it comes to Paula's Donuts. Because they are local and because they aren't absolutely awful, I'd like to give them a three, but I have to lower it all the way down to 2 because (a) they are spoken about by most as if they are the best donuts in the world - they're not even the best in Buffalo - they're barely even better than Dunkin or Tim Hortons. And (b) they are extraordinarily overpriced. It's hard to believe the prices, seriously. I have had a few donuts from here that I liked (maybe 4 out of 5), but I've had plenty that were 1, 2 or 3 out of 5, and I've never had a donut that was even close to being a 5. They are too heavy, too dry, too crumbly, there doesn't seem to be an ounce of moisture or freshness in any of them. Their coffee is mediocre too. Obviously it rubs me the wrong way when something is this overrated and that's reflected in the rating. Give them a try and see what you think. But please also try Donut Kraze on Dingens (especially the Sour Creme), which is open 24 hr, and is cheaper, and see if you can taste a difference. To me, Donut Kraze is by far Buffalo's best and PD isn't even half as good. And no, there are no basketball players here. Otherwise it'd be known as Baller's Donuts. ******* original review This place is actually owned by 4 Paulas. I may or may not reveal their names later in the review but what I can tell you is that one of them may or may not know Monica Lewinski (who I once met... and I made her blush. In a good way...) And one of them may or may not dance with a cat in a music video and know Simon Cowell all too well. And one of them may or may not know OJ Simpson and look amazing naked. And one of them may or may not have departed this world. Now on to the donuts. I don't like them. I know, I know, this sucks to all of you PD fans out there, and I know there are many. But you have to understand, I'm comparing this stuff to Resch's in Columbus, to the Crullers at Biagio's just East of Cleveland, to the Doughnut Plant, to Carpe Donut, and to the wonder that is Dough in Brooklyn. And I just can't get into it. I do like donuts (to some degree), especially when they are wonderful, but these little guys did absolutely nothing for me. In fact the only reason it would get a 3 is because it's a local business and I am supportive of that. In reality it's more like a 2 for me. But then I see how massively highly (over) rated all of PD are and so I am like... nah. I'mma be honest peeps. This is a 2. I even tried a breakfast sandwich and it was more on the level of Delta Sonic Breakfast Sandwiches than Buffalo Joe's Cafe (who make really good ones) across the street. So I say to the owners, Paula Jones, Paula Barbieri, Paula Abdul and the family of the late Pope John Paula II, that you should visit the donut shops I mentioned in my 3rd paragraph, and then add a few new items to your menu. And yay for a female Pope. Woo, woo. Raise the roof. Of the Sistine Chapel. Aight. read more

June 10, 2016 Friday - 10:45 AM for breakfast 4 Adults and a kid Atmosphere - 4 stars Food - 4 stars Service - 4 stars Background - Needing some breakfast before we leave the Buffalo area. Atmosphere - Basic setup for the dining area. No trills here. Case of donuts is easy to see. Food Drink - Coffee, black. I thought it was pretty good. Breakfast - Had to get the two donut coffee special. I had a peanut and .cinnamon glazed. I ate the peanut crusted donut first and it was good. The glazed was just there for me. Service - I think we overwhelmed her with five different people ordering. She did not do a good job of tracking our order. We are honest and made sure she got it all correct. Future - Yes read more

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We love Paula's! Thencannoli donut is LIFE! Friendly customer service, fair prices, and delicious sweets!

One of Paulas satellite donut locations. It's a pretty big space and there are tables and a diner type bar to sit at. I'm guessing it gets busy on weekends and earlier in the day. When I was here it wasn't very busy. They had fresh made donuts and a few bagels available. But at $1.15 a donut I won't be back. The donuts just aren't good enough for that price for me. But that's good news for all who love them. I won't be taking up space in line or at a table here anytime soon. I love that's it's local and so successful. I just can't get over the price and can't give more than 2 stars. But I wish them continued success. Easy parking. read more

I used to wonder what the hype was about with Paula's. I didn't really appreciate them until I moved close to one. Now it's nothing for me to stop in often if I'm craving a doughnut because it's right there. I like their raised twists best. They are known for their red velvet, and those are OK, but they mostly just taste like chocolate to me. I used to enjoy their cream filled doughnuts like the coconut creme and the chocolate frosted cream, and I still do on occasion but they also happen to be very sweet. They stuff so much cream in them the doughnut usually looks like it's about to explode. Their doughnuts are also pretty big. There are times where I can't finish one in a sitting so I cut them in half (usually the cream filled ones). The majority of the time the staff is pretty nice. Any time I had unpleasant experiences, it was usually the other customers. I have never tried their coffee before, but they have daily specials, and they also have a fun doughnut of the month every month. The price has gone up for their donuts. I believe they are $1.25. read more

The best donut I've ever had. Best when still warm but can't always get them that fresh. Still better by far than any other donuts.

A must-stop if you're visiting Buffalo. If you're from the area and you haven't had a Paula's donut yet, you NEED to make a stop there soon. You really get your money's worth at Paula's - the donuts are huge. There are so many different kinds to choose from - definitely something for everyone in the family. They're always fresh and will hold up well over the next couple days if you don't eat them all right away. Crowd pleaser all around! read more

Count your donut holes before you leave. Today is the second time in a row that I have gotten home to find 40 donut holes when I ordered 4 dozen. read more

The reason I'm only giving 2 stars is because this is the second time I've had to remind the person working behind the counter to replace their gloves! Both times they cashed people out and then went and asked what I wanted planning to use the same gloves that touched the filthy money. If they are doing that out in the open, makes you wonder what they do where you don't see?? Donuts are good and I had my kid with me other wise I would have left. He was really looking forward to it. read more

I'm a regular & I never write reviews but after what I witnessed during a visit last week, I'm not sure I'll be back. I was waiting in line one morning, trying to decide on a half dozen but I was distracted by a short, LOUD mouth, plus size woman with black hair. She was having an argument with a worker about her schedule. If you have a problem with an employee, bring it to your office, not the front of the restaurant where everyone (customers and other coworkers) can hear. That's just tacky & makes everyone uncomfortable. I asked the guy waiting on me if she was the manager and he nodded yes. I asked if she was always like that & he replied "pretty much". I was disgusted. I guess now it's kind of obvious why a majority of their staff are all young kids. They don't know any better. How do you expect to lead people when you don't even treat them with respect? Do better read more

This place has the best donuts by far!!! I've had all types of donuts all over the country and this place is still the best hands down. Honestly you can't go wrong with any of the donuts here. My personal favorites include the red velvet and peanut jelly! Also the special cannoli donuts and cookie dough donuts are absolutely out of this world! Highly recommended!!! read more

Paula's Donuts - Donuts Near Me - Buffalo, New York

Love Paula's Donuts! They are not exactly close to where I live, but it's worth the drive. Paula's are the donuts I put out for the overnight guests I actually like. I've never been there when there wasn't a line, which I take as a great sign that you're in for a treat. I've only ever tried their donuts and bagels, so this isn't the most comprehensive review, but from what I've experienced everything has been fantastic. The staff is patient with me if I haven't quite gotten my order ready when I hit the front of the line, which is always nice. Also, the staff work their butts off, so treat them kindly! read more

Paulas doughnuts are the absolute best! Amazing selection with unique specialty ones and they are HUGE! So much worth the extra cost!

I didn't understand donuts until I moved to WNY and lived near Paula's Donuts. Everything they make is done with a kind of care and precision unrivaled on the west coast. The oil is fresh (you can eat these donuts days after they're made: still fresh tasting), the people behind the counter are always friendly, and I'm a total believer in donuts--I get it now. read more

Paula's Donuts - Glazed crullers - Donuts Near Me - Buffalo, New York

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Just as amazing donuts as at their previous location and a much more open sales area. Love the sour cream plain!! So crispy!

Was there any doubt that these donuts where the best around? The answer? NO! Paula's donuts are the best! You can't beat individually customized sometimes even unique crafted batches of "loving cared" donuts! There so good, tasty and over sized! I'm a Paula donut fan for life! Chain donuts your garbage in comparison and anybody willing to buy one...REALLY!?! You need to get on over here instead! Try a sweet tasty treat from heaven! You won't regret it! read more

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I'm not from around here so when I asked my sister to take me to get donuts I was a little skeptical about this place, considering the long drive to get there. I mean we did pass a Dunkin Donuts and a few other coffee shops along the way. But man was I wrong. These donuts are awesome. I'm from the west coast and these donuts are way better than Krispy Kreme. Highly recommended if you're new to town and visiting like me! read more

Paula's Donuts - These donuts were bomb.com - Donuts Near Me - Buffalo, New York

I always loved when my parents came home with a dozen Dunkin' Donuts. They didn't love the time I ate nine in one morning (including a chocolate log.) My favorite donuts were the cream filled powdered donuts, but now that I'm adult, they seem to have gotten stingier with the cream filling. I also discovered Krispy Kreme, whose cream filled chocolate frosted donuts had more cream and less of the criminal evidence. Tim Horton's makes those, too, but they are so sickly sweet, you'd think they were made with a sugar substitute instead of sugar. I'm not sure why anyone would compare Paula's unfavorably to any of the above (especially Tim Horton donuts...so, so bad.) At worst, the donuts are comparable to Dunkin' Donuts and Krispy Kreme; at best, they are even better. They may be more expensive, but they are also bigger. Plus it's a local business. I tried a chocolate frosted chocolate angel cream filled donut this morning. The cream was less dense than Dunkin Donuts, and I loved the dough to cream ratio. I wish they made the donuts half as big for half as much. Right now I still feel bad about myself, but tomorrow I'll be happy when I remember I have an angel cream and chocolate angel cream donut to split with my kids. Update: had 1/4th of each remaining donut the following morning, and enjoyed them guilt-free. read more

We have died and gone to heaven!! Paula's is where it is at!!! The best donuts are family has ever had. We are sad we don't have this where we live and have to fly all the way to New York to have them. First time trying these and we wanted to try it all!! We got a dozen from what we thought were traditional to exotic and NOT one disappointed us! We couldn't believe the size of the apple fritter and then we bit into the fritter and it was filled with Apple filling?What?! We don't have that where we come from. We can't even pick a favorite because we loved them all from the light peanut butter filling to the key lime to angel cream to the peanut butter jelly donut We tried a total of 8 and loved them all!! If there were 10 stars this place would get it. The staff was so sweet and helpful and thought we were so funny eaton and taking pictures of everything. Not to mention the price. A dozen is only $11.00!! For exotic unique donuts! It's the bomb! Might have to squeeze another visit in before we leave read more

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