Dynamite. They came out right away. Price was as agreed and no hassle. I was done in 12 min…read more Spectacular. Thank you

Yanis was amazing. I was playing with my dog out in a field for about an hour, the sun was setting…read moreand I must have lost my keys somewhere in the tall grass and they were nowhere to be found. I called Yanis and he said he'd be there in 30 minutes, I believe he showed up a few minutes before that and in less than 15 minutes I had 3 new keys at a very reasonable price. He was fast, kind, and fair priced, exactly what I needed, and better yet he was kind to my pup who was perfectly content spending a little more time at the park while this all went down. Simply put, if you're in the north Austin/Pflugerville area and need a locksmith, let this guy fix what is probably a very stressful situation for you, I have no doubt he'll make it happen. Thanks Yanis!

I could not be more than impressed by Daniel Y.. He completely stuck it out and put in the extra…read moreeffort and got my old beat up van working I cannot believe what just happened . Fully impressed.... . I Will always recommend and use this company ...

So grateful to have found bull star after four other lock smiths did not even have the capability…read moreto make a range rover key fob.They did it quick and came to me with awesome friendly service. I would highly recommend them!!!

Recently used Mr Rekey to perform service on same residence several years later (rekey 7 doors, 9…read morelocks). Wow. The franchise has grown. The first time it was the owner operator and that was it. He is now retiring and has a massive crew. No worries. Fast and simple scheduling. Able to come within a week. Arrived on time. Courteous and incredibly fast service. Price increased ever so slightly, but after over a decade I would have expected it to be a lot more. Bravo! HIGHLY RECOMMEND

Our management company hired Mr. Rekey to come repair some locks on our back door. Our security…read morebolt was coming off and our door handle was sticking, sometimes turning, sometimes not. The employee he sent was terrific. He determined the problems with the pieces and replaced them. He also tightened the other locks on the other external doors. I hadn't realized how some were showing a bit of looseness. I appreciated that he went that extra step. We feel a lot more secure in our home now. I highly recommend Mr. Rekey!

Simon came and did additional work for us. Couldn't ask for…read moreany more friendly, polite, and dedicated service. He came on time, went and got coffee while I ran to Lowe's to get the correct Ring equipment then stayed as long as was necessary to ensure the RING was working correctly. Simon has the patience of Job and we will call this company WHENEVER we need lock and key services!!!

Thank you Henry for saving the day and helping me get my keys out of the trunk while I was out in…read moreAustin! He was responsive and timely which certainly saved me a lot of headache. After calling him, he was thankfully 15 min away from my location. Super quick and smooth service!

He was very professional and was on time. He did quick perfect work. Very affordable. I highly…read morerecommend.

Kyle was simply amazing! I had lost my fob in my car and had contacted him to sinc a new fob I had…read morepurchased online. Best decision ever! Not only was he super fast and professional, he actually found the lost fob as well! Trust me when I say I had turned this car upside down multiple times... Couldn't be happier with the experience!

Jon was professional, friendly, and informative throughout the entire process. He repaired a door…read morethat had ongoing issues with closing properly and locking with the deadbolt. He even returned my call promptly while he was on his honeymoon and scheduled us as soon as he was back in town. His responsiveness and commitment to customer service were exceptional.

First of all I have to say that Jon was immediately very friendly and responsive to my concerns…read moreabout missing keys for a small home safe. He handled the job quickly and expertly and all I can say is thank you, thank you, thank you! The service was exceptional!

Lifesavers! Highly Recommend Carter's Locksmith…read more I rarely write reviews, but Carter's Locksmith truly deserves it. I got locked out of my house late one evening and was honestly panicking. I found them on Yelp, gave them a call, and they were at my place in less than 30 minutes--super fast! Elijah the locksmith was professional, friendly, and clearly knew what he was doing. He had me back inside in minutes without damaging the lock or door. He even gave me a few helpful tips on how to prevent future lockouts and improve my home's security (without upselling anything unnecessary, which I really appreciated). Pricing was very reasonable, especially for an after-hours call. No hidden fees, no surprises--just honest, reliable service. If you're looking for a dependable locksmith who shows up when they say they will and treats you with respect, Carter's Locksmith is it. Bookmark them--you'll be glad you did!

As a heavy Thumbtack user for years who gave only 5-star ratings in the past, hiring Carter's is by…read morefar the worst decision I've ever made and I am regretting so much, because they are so unethical by 1) lying about things, 2) trying their best to charge me more than necessary, and to make things way worse 3) complaining to my tenant about me who has nothing to do with the service. Let me explain in details below. 1) Lying about things: they said the will do a free onsite estimate and share with me the cost before doing anything. They lied! They went ahead and did the work and asked me to pay them for the service without confirming with me in advance. 2) Trying their best to charge me more than necessary: honestly, with 1) above, I'd be fine if they do a decent job. Unfortunately, that was not the case. I was so confused when the technician told me that "hey, I have good news and bad news. Good news is I was able to fix it (so you need to pay me for the service), but bad news is the fix doesn't work because the lock is old and you will need to replace with a new lock, which is usually $120 by itself but I can charge you for another $65." What the heck??? If that's the case, why bother "repairing" it first? I followed up with their customer service (the lady), and she started by trying to explain that the reason for the temporary fix was because it takes a few days for the lock to arrive. This makes zero sense to me, and after telling her that I am a handyman and do things myself and this is just a regular sliding door with a regular lock that can be picked up from HomeDepot same day, she agreed that a new lock can be installed on the same day. I cannot think of any good intention here other than the conclusion that they are trying their best to charge customers more, especially for those who are not handy. 3) To make everything significantly worse, the technician complained to my tenant when I refused to hire them for the follow-up installation job. They first complained to my tenant for not willing to pay for the serivce, which was once again a lie. Even though I was pissed off when on the phone with them because of 1) and 2) above, I told them that I will pay them for the "repair" but just can't trust them to do anything beyond. I paid them a few minutes after them sending over the invoice. Funny enough, my tenant told me that she was told I am not willing to pay for the service. Even worse, even though my tenant was neither invovled in hiring the technician nor paying them, the technician followed up with my tenant complaining about me! What the heck??? This significantly damaged the trust between my tenant and me because she now feels I am being insane because of what she heard from the technician. I regret for not taking a close look at the actual reviews earlier, because I thought they got a 5 score then they must be good. But then when I was composing my review, I saw someone else mentioned exactly what I mentioned above in 2)! I urge you to think twice before hiring them for any project, even though their listed price may feel appealing to you.

David was prompt and courteous. He responded quickly, came the same day within a couple of hours of…read moreresponding, was on time, and gave me a great price. He worked efficiently, provided great service and rekeyed the new lock to our existing key. He also helped me with another lock that was stuck. We have used him and Cobra in the past and will continue to do so. Thanx David!

Drove 30 minutes to have some company key copies made on a Saturday, and they decided to close 2…read morehours earlier than advertised.