One of the best systems on the planet in a great sounding room, at one time they had Magico Q7…read moremkII, Spectral DMA500SV, being fed by a dcs VivaldI Apex stack. I've heard amazing systems. This one was clear and holographic on another level. Probably could cost 300,000$ for that system today, but it made Wilson Alexia V sound like garbage TBH. They also leave you alone at Goodwins. They just let you listen as loud and long as you want even if they know you can afford it. It is true that they don't provide much customer service but people going to Goodwins gener may know more than even the staff does so I consider this a plus.

Very weird experience. Went there last Wednesday, met with sales person who could not have been…read morenicer. He thought it best to send someone to my house to look at the layout, and we agreed we would do it Saturday subject to the person's schedule. He told me he would get back to me later that day. He didn't call, so I called on Thursday, and he said he wasn't sure if the guy who was going to come over was available, but he would get back to me shortly. Well, here it is, Monday, and I am still awaiting the call. Not used to this type of poor service. Perhaps he sensed that my price point was not high end enough for them, although I never mentioned a budget and was and am prepared to pay quite a bit to get a great system. It is the simplest thing in business to communicate. They lost a good sale by dropping the ball.

A great experience; fast turnaround on diagnosis with options for going forward. Mikael's service…read moresaved me significant money.

NOTE: The store location is permanently closed!!!…read more Contact the owner directly to see if he will repair something from his home in Newton. He is working on a radio for my husband now. The email on his website is still correct.

Tim and Veronica at Blink were incredible. I've lived in 15 or so states and over 20 cities and…read moreI've never experienced a level of precision, explanation, help and curated work than I've had here. I'm not an audiophile, but a friend of mine who is a DJ chastised me for living among cavemen because I had a Bose soundbar. These 2 have single handedly changed my life. They came into my home, looked at everything from spacing and furniture placement, potential obstructions, building materials and size and listened to the Bang and Olufsen speaker I had previously bought and showed me truth where previously I did not understand it to exist. They walked me through every aspect and took into account what I listened to and the form and function I was looking for. They installed my system yesterday and I haven't been able to leave the house since. I don't care what city, state or country I move to, they will have a customer for as long as air passes through my lungs. This place is where you need to be if you care about feeling music or watching film in your soul rather than thinking of it as an ancillary measure. I can't wait to give them more business. I will speak to my love for this company and proselytize about this place for the remainder of my natural life or until my mind is placed in robot encasement haha. Effusive praise is not capable of capturing my level of appreciation for the work done by the Blink team!!!

I recently had a fantastic experience at Blink Hi End with Tim and Veronica…read more I was looking for a speaker upgrade and heard amazing things about Kroma speakers from Spain. An audio buddy from the UK heard Kroma speakers at hifi show in the UK and he said the sound was mind blowing. His 2 friends who were with him thought the same and the hifi show reports of this system raved about it. After researching the brand I decided to call Blink. I spoke to Tim and he discussed the various Kroma models and which models might be a good fit for me. He asked me about my room size, my equipment and my tastes in music. Although I live in California I was intrigued enough to make a listening appointment at Blink and fly across the country to hear these Kroma speakers. When I arrived at Blink a few weeks later, I first listened to the Fink Team Kim speaker which I own at home to get a baseline. The Kim's are a fantastic speaker and an amazing value. We then switched to the Kroma Macbeth and within about 30 seconds I felt I had found my dream speaker. It was significantly better than the Kim's which surprised me as the Kim's are very musical and engaging in their own right. We then listened to the Kroma Jovita which were fantastic as well but I decided to go with the Macbeth as I thought they would be a better fit for my room at home. I bought the Macbeth and Tim shipped them out on a pallet the next day. I received them a few days later and to say I'm thrilled with the Macbeth's performance in my room is an understatement. As I write this I'm listening to Nina Simone and it feels like she's in my room. The Kroma speakers have a level of realism and an organic and natural quality which is off the charts. Most important though it's their musicality and engagement factor which is unprecedented in my experience in 35 years in the audio hobby. I think it's due to the Kroma's cabinet made of Krion ( an inert material like Corian), their superb AMT ( similar to a ribbon ) tweeter made by Mundorf and the fabulous, low distortion Purifi drivers and of course the crossover design. Overall, the experience at Blink Hi End could not have been better. Tim and Veronica were both friendly, no pressure and they really knew their stuff. I'm so glad I made the trip from California to hear the amazing Kroma speakers.

Boris is the best!…read more He has repaired many of my audio system amps, tuners, and CD players for 15 years. He can diagnose the problem quickly, repair and return in a short period. I've had components still under warranty that he fixed for no cost. The only drawback was the item had to be shipped to the manufacturer and required a couple of weeks for the manufacturer to receive, approve, and return the item to Boris.

Excellent experience with Boris at West Suburban. He revived a pair of AR speakers that my dad…read morehad, and now they sound like new.

I came by with my toddler in tow looking for a cinema 70 series 2. They just came out about a week…read moreago and I didn't think anybody would have one in stock. I was right they did not have one in stock although they were getting them in soon. They even called their distributor to see how close they were to arriving in case I wanted to have one shipped to my house so they could give me an accurate ETA. I was too impatient to . They did however, have a cinema 50 floor model in perfect condition that they sold me out at a really nice discount since it's technically a discontinued model now. I spent some time talking to an employee who I assume was the owner and he was clearly very knowledgeable and very friendly. There's a really good selection of audio components from used budget items all the way up through top of the line. Some stuff you don't see in person very often as well as the things you might expect to find at any dealer. I'd highly recommend stopping by. I'm not sure what happened with that one star review but I didn't see any of that treatment. Im definitely coming back.

AVTherapy has been my go-to audio dealer for decades, well worth the drive from Boston. John has…read moreset me up with such high quality gear at amazing prices that I haven't found a need to buy anything for some time, but will be going back soon. He has an unimaginably deep knowledge of optimal matching of equipment for the best sound and value. Always gives great explanations of how stuff works, and no rushing me when I'm auditioning equipment. He often has access to amazing used equipment that might not be in the showroom at the time. The attention and service is way beyond any dealer in Boston area.

Stopped by on Saturday to look at some furniture to house my audio equipment. Ended up spending…read moremore than an hour looking at other audio equipment as well. Dave is a knowledgeable veteran of the business as well as a master woodworker who had a lot of his handiwork on display. Knows his stuff inside out. Highly recommend a visit. You would definitely learn something. I know I did

Dave has been our go-to with a home theater we inherited in our new house (and learning how to get…read morethe most out of it). He patiently answers all of my uneducated questions about such complex equipment. Highly recommend.

We were fortunate to work with Isaac out of the Newbury St store on a warranty issue with B&O. He…read morewas helpful, persistent, and creative in assisting us with the manufacturer. We have been B&O customers for several decades including going directly to this store and all of the staff have always been great. Many thanks to Isaac this time and his teammates in the past for being so proactive and helpful with issues as they arose!

Bang & Olufsen is still out here flexing with jaw‑dropping design and sound so good it feels…read moreengineered by wizards. I hadn't popped into a store in a while, so walking in felt like unwrapping a tech‑lover's gift--everything sleeker, smarter, and seriously impressive. This spot is the cozier of the two Boston locations, but don't let the size fool you. The team--shoutout to Michael--knows everything, including the tiny touches that make each piece a work of art. And pro tip: ask about open‑box deals.

I bought a pioneer sx-1010 receiver, it was made in the 70's, the first amp with 100 watts power…read more.. I love it. It needed a little work after I plugged in my Ipod into the phono input (Be aware, onlly use the aux in or you will blow something up with an I pod.) I brought it to my local electronics repair shop (twice) and it never got repaired correctly and sounded like crap. I brought it to Salem Hi Fi and now it's like new! This guy is THE MAN. I you care at all about your vintage electronics, you must bring it to Salem Hi Fi

I brought my record player here he said he would fix it and get back to mein a couple days. two…read moreweeks went by i called him he said that he had the wrong part delivered and the correct part is not available. I said I'd like to come pick up my record player he said OK I would have to charge you the shipping fee for the part that I ordered. I went to pick up my record player he refused to give it to me without me paying him for the shipping of the wrong part. I called the Salem police and explained that he is extorting me the police officer agreed but it being a civil matter there was nothing he could really do about it. In the end I paid him $10 to get my record player back which is textbook extortion. Do not go here.