My wife and I bought several pieces of furniture from them always extremely helpful professional…read moreand courteous inventory is always top quality highly recommend this business

Ive been shopping there for over 6 years - I have spent thousands of dollars and I will now never…read morego back. I had two maddening experiences in the last week or so. They have great stuff but honestly Im DONE!

Love this place - enough that we got a foot percentage of recent gifts from this store, including…read moregift certificates. I know this sounds crazy but it's like having a perfect Etsy/Instagram/Houzz shop. I generally shop online but this is one of the few stores I'll go out of my way to visit. Highly recommend.

Walking into Casita feels like going on a relaxing tropical vacation....wonderful decorative…read morepillows, blankets, candles along with vintage finds- cocktail glasses, original paintings, old signs, painted boxes. Owner also is an interior designer who can order custom furniture in your choice of fabric. Never know what I will find....

Imagine my surprise, logging into this Hell Site for the first time in years, only to find nasty…read moreDMs in my inbox from the owner. All I said was that the staff was cold and unfriendly to us and made us feel unwelcome in her store. Well, Renee, thanks for proving my point! Really wondering how we could have come across as "rude and obnoxious" when we spent all of 10 minutes in the store, were almost totally ignored by the staff, and these messages were sent months after my review. This woman couldn't pick me out of a lineup. As a full time antiques dealer, I'm totally horrified to have another business owner attack me, a perfect stranger, in this immature way. If any customer of mine has any problem whatsoever, I always apologize and try to make the situation right. I would rather eat a dog turd than treat someone this way.

The owner is so friendly and kind. She is reasonable with her prices. She will work with you. And…read moreyou become part of their family. I have been going to her for 15 years And recommend this place highly.

Sydney is AMAZING! She the kindest, most helpful, positive and knowledgeable person we have…read moreexperienced on our "couch hunt." Sydney really listened to us and she could see the similarities in the different couches we liked. It made the process less overwhelming. We love Boston Interiors for the outstanding design associates and the choices they offer. Thank you Sydney!!

After 10 weeks of waiting for our two bed frames, serving table, half chair with ottoman, and couch…read more- it came out to little over $15,000. Now that is a lot of money. And I expected better from Bethany and the team. The reason behind this one star is I am going to come out as a Karen. The people came over, delivered and put everything together. Literally the first night, one of the screws on the bedframe was bent. Now this makes me wonder the person who was installing this was thinking "eh, they wont see this." Guess what....we saw it. So we called them to ask can they either send us a replacement part so we can fix it? No of course not. They needed a technician to stop by. That took 9 days. By the time the technician came, he fixed it under 5 minutes. Wonderful! But again, you could have just mailed it to us. We even showed them photos of what it looked like. So ridiculous. With the amount of money we spent on this, these team should have had an urgent need to take care of this ASAP. Not wait 9 days. Bethany, I hope you are reading this because I will make sure I would never recommend this to anybody every again.

So happy I found Avenue C. It's winding drive to the farm and so worth the adventure! Lots to see…read morein this store- unique refurnished furniture and wonderful home accents. A nice way to spent an hour browsing. I always come away with something that feels like a one of a kind find.

From the owner: We're a group shop with a creative mix of gifts, antiques, home decor, furniture, women's clothing,…read morechildren's toys and books. Located on the charming & rustic dairy farm, Eastleigh Farm in Framingham, MA. We offer a unique and peaceful shopping experience. Voted #1 Antique Shop in Metrowest by Community Choice Awards, 2023.

We purchased a recliner at the store. It was advertised as last one with a discount. We went and…read moresat in the chair. Rocked and reclined and decided to buy it. Less than one week after the delivery the chair would not recline. Started to make a grinding noise. We contacted Bernie and Phil's and they told us that there was no coverage, no return, no nothing. We still have the tags on the chair so contacted the manufacturer and found out there was a warranty and it should be fulfill by the store. Bernie and Phil's said no coverage. Basically we bought as is. That was not how it was advertised. It was advertised as "last one". I am very angry because the chair had NO issues in the store hmmm?. Mom and dad would be very disappointed with the customer service their company. We paid $1000 for a recliner that does not recline and we were not told that they would not stand by the sale. Very shady service.

After exhausting a search for a sectional at Jordan's, where the furniture was horrifically…read moreoverpriced, I found the perfect sectional with no sales pressure at Bernie & Phyl's. They will be my go to store for furniture in the future! :)

Amazing experience in every way. Nancy provides a wide selection of carpets/rugs and expertise in a…read morerelaxed comfortable shop. We have purchased two rugs on two separate visits and couldn't be more pleased. Sudbury Rug and Carpet is our future go to place for all things rug. Thanks to Nancy and her Staff.

Experienced, helpful, and a pleasure to work with! We will definitely return with the rest of rugs!…read moreAlso, our rugs were done much earlier than they told us. A great experience and highly recommend their services!

Update 11/8/20: see comments on my personal Facebook page…read more(Maureen Holmes) for comments on Robin Boyce after posting my review there. Unfortunately I am not the only one who has endured a bad experience with her. MH I warn anyone who will listen away from this unethical business and owner Robin Boyce. I had the misfortune to be her client and endure her careless, unprofessional, dishonest and ultimately abusive and vulgar treatment. My "custom kitchen" arrived without the custom elements and with a grossly oversized refrigerator. The kitchen designer blames someone else for a major kitchen error and refuses to fix it! (See photos) I had the exact same experience with the shutters and the custom stair-runner I ordered from her. They were both delivered with errors and missing parts, and Design West has done NOTHING to correct its errors. This is the worst experience I've ever had with another human being, period. I never received an apology on any mistake I swear to God. That's when I realized too late I had hired the wrong person. Robin Boyce/Design Center West scammed me by promising professional results and delivering dirt. Robin Boyce then turned verbally abusive when confronted with her easily disproved lies. (I have all documentation to prove my charges.) This last point deserves special mention. When I expressed my dismay at the errors, delays and lack of accountability, her demeanor shifted immediately from friendly to combative and borderline violent. It was a shock to learn the owner wasn't just a sleaze but mentally unhinged too. When I confronted her in her store after she ignored my contractor's emails and texts, she began screaming profanities at me while hurling insults about my appearance and character, which I presumed was an intimidation tactic. That felt sickening, but it worsened when she came at me with her arm pulled back as if to throw a punch, but thankfully she stopped herself before landing her fist in my face. I feel certain the only thing that stopped her was a possible assault charge. I would feel sorry for Ms Boyce if she wasn't a thief, and if her emotional instability didn't manifest in such an ugly manner. But no mental state excuses her dishonesty, mentally healthy or not. Not a word of this review is hyperbole. I lost thousands of dollars and was blindsided by a venomous verbal assault because I had the temerity to call out Robin Boyce on her mendacity and fraud. I could provide a colorful litany of her actions, but suffice it to say that it involved a lot of obscene finger, hip and hand gestures. Incidentally, her staff just sat there like dummies the entire time and let it all happen. Apparently they don't have an issue working for such a repulsive woman. Prior to my dealings with her, Robin was verbally abusive to my contractor on multiple occasions as well when he asked her about delayed deliverables. Following is an example of one the few correspondences between him and Robin that isn't littered with her F-bombs: "Shut up. Stop talking. Don't tell me what to do. Its not Maureen... its you. I'm surprised guys take your mouth, and the way you talk down to others; I suspect you've been punched a few times." This is the first---and I hope last--bad review I ever had to write. Let this brutally honest review serve as a public service announcement to warn others away from this troublemaker. Do not hire Design Center West. You will pay a premium for sloppy, mediocre results, and the owner will curse you when you express your dissatisfaction. This has been a yearlong nightmare that only ended after I hired someone else to fix all of her mistakes. Caveat emptor!

Robin helped me from start to finish with my new house build. She has done everything from the…read morekitchen (appliances, cabinets) to the tile for all bathrooms, to the stone veneer for the patio. Even during the pandemic she has been on top of things and instructing me to get things ordered prior to shipment delays. She and her team have been responsible, proactive, and truly professional. They are communicating with my contractor and his team and his cabinet installer told me it was such a pleasure working with them he would like to do more jobs with them. Any mistakes (Fedex dropped a vanity and it cracked) were handled quickly and replaced at no cost to me. Her attention to detail is incredible. Additionally, she was very focused on saving me money and making sure I was not buying things I did not need. It has been a true pleasure working with Robin and her team again. I cannot say enough good things about them!

I cannot say enough kind words to express how genuinely wonderful my experience here was. New to…read moretown, I was looking to furnish my apartment with some antiques (better than IKEA, not as expensive as CB). I found myself at Past Prezence a few weeks ago, and I'm surprised I ever left! Past Prezence, run by Gina and Herb, is a true haven of wonderfully eclectic home furnishings, purses and articles of clothing. Each item has a rich story in its past, which I'm sure Gina and Herb will tell you about if you ask. Aside from the antiques, Gina and Herb also sell (and make!) original coffee tables from unexpected materials. Brimming with creativity and stocked with the right tools, Gina and Herb make custom pieces, too. I can claim, with absolutely no hyperbole, that Gina and Herb are artists. And, at that, some of the kindest, most interesting and inspiring people I have ever met. Visiting Past Prezence, from a completely selfish perspective, got me so much more than I bargained for: an artful coffee table, a beautiful mirror, a mellowed dresser, and a few of Gina's vintage purses (that already lived a memorable life, but are in great shape to live again)! Find yourself tired of mass-produced, low-quality furniture, purses and people? Visit Past Prezence for quality furnishings at great prices, interesting conversation and a little bit of inspiration. You will not be disappointed. And lastly, an important note on location-- it is in an industrial park (Building 5, I believe?) and is listed under "Sensation Wear" (for now) on the sign near the fire department. Follow your GPS, and when you get on the right road, take a "right" right after the fire department (you'll see the sign on your left) and continue down the road. It will be the building on your left. It may be a little difficult to find, but if you're lost, give them a call and they'll kindly help you to the right place. To Gina and Herb-- If you're reading this, thank you thank you! Wonderful meeting you. Best of luck :)

From the owner: We sell vintage, antique and custom accessories for the home as well as make custom furniture right…read morehere in our workshop. We carry a vast amount of one of a kind housewares, vintage clothes, and vintage purses. Call first, as we live just across the street and can meet you at anytime just in case we are out. Weekends you need to call first because the front door is locked.

Not sure how they get off charging what they do and calling themselves high end. Customer service…read moreafter you buy is terrible. Bought $2100 chair and they screwed up button placement- how did this leave the warehouse without anyone noticing? To make it much worse, rather than simply replacing the chair because it's the right thing to do, they are putting us through the ringer sending "technicians" out to the house to move the buttons because it's cheaper for them. So many phone calls and much time wasted. The "customer experience associate" was actually hostile- never been treated so badly as a customer- and they are 100% in the wrong here. Never again, they do not care about their customers just the initial sale. In addition to this issue with the buttons, we also had issue with the couch we bought-they delivered without the brackets that held it together and had to come back.

We ordered a pair of "quick ship", "ships in 5 days" chairs in October. We've now been waiting two…read moremonths. Three different delivery timelines have come and gone. MG+BW do not communicate in any way. Every time they miss a date, we have to contact them for an update. At this point they won't even give us a new estimate. Meanwhile, these very same chairs are still advertised on the website as "ships in 8-10 days". That is a straight up lie! We called to cancel our order, they promised a call back within "3 to 5 business days" to confirm. It didn't happen. We were not surprised. We have, of course, not received a refund. We've now filed a dispute with our credit card company and a complaint with the BBB. Total nightmare. We just hope we get our money back some day.