30 plus years of being a Verizon customer and countless phones/lines. I was in desperate need of…read morebuying new phone... I lost my phone while traveling and had nothing. ZERO ability to help but worse is that they reflect the business (Verizon) and it tends to leave a poor impression overal. "There is some fraud on your account and it's going to take days to clear up". That is a first (excuse). I encourage whoever owns this store to reach out to m!!

I want to give a a huge shoutout to Daniel and Will, the two gentlemen who very graciously helped…read moreus today. Me and my fiance's family are trying to combine our lines and it was a bit of a mess, and they answered all our questions while giving us great service. I usually have really bad experiences at phone stores, but this was very difference. Thank you guys!

Wondering customer service. the employees are super helpful, they helped me pick out a phone a…read moreservice that fit my needs with ease. i wanted an unlocked phone within my price range and they were able to help me with my affordabilty. i certainly can't be any happier having to deal with such patient and knowledgeable people. I highly recommend Boost Mobile here at this location. thank you soo much guys, you rock!

Good deals for new customers getting new phone number and great selection of free phonesread more

We needed two prepaid SIM cards and arrive at 7:54pm. They were supposed to close at 8pm…read more However, the door was locked and they refused to open it. I was phoneless after arriving for a convention from overseas. I was exhausted. They could have easily sold us those cards in 6 minutes. It is extremely poor customer service. I will never ever use T-Mobile now.

Great experience! I scheduled through my verizon app. Took in same day. Out in 2 hours, good as…read morenew. There is a Nero's coffee shop next door.

I have been here twice for phone repairs and have had good experiences overall both times…read more First time was a battery replacement a couple years ago, communicative and friendly staff, timely turn around, I did find out phone was ready when I called in to check rather than receiving a notification. I originally made an appointment through Verizon and then called the store and the store advised that Verizon doesn't actually communicate with them so best to call them directly. Second time was this week (new phone) for back cover replacement due to non-functional power button, again staff was very helpful and answered all my questions, they estimated 48 hours for repairs, I checked in a few hours before the 48 hour mark, got a nonspecific response, then a notification within the hour that the phone was ready. Overall good experiences and would highly recommend uBreakiFix for phone repairs as overall both experiences were positive and the work was completed in estimated time frame and no further issues with phone.

All of it. Kind. Knowledgeable. Great batteries. Reasonable. Didn't think k I'd find a store like…read morethis in central ma.

Worst experience i have had with a company by far. Super unprofessional and not helpful by any…read moremeans. It shows that this company does not care who they employ. Incredibly disappointing and unpleasant.

Great store with a customer service focused staff. Can't be the prices and experience was amazing !read more

Great customer service and the plans and phones are affordable. They have 4 lines unlimited talk,…read moretext, and data for $100 , what is the great due for family plan.

Boris is the best!…read more He has repaired many of my audio system amps, tuners, and CD players for 15 years. He can diagnose the problem quickly, repair and return in a short period. I've had components still under warranty that he fixed for no cost. The only drawback was the item had to be shipped to the manufacturer and required a couple of weeks for the manufacturer to receive, approve, and return the item to Boris.

Excellent experience with Boris at West Suburban. He revived a pair of AR speakers that my dad…read morehad, and now they sound like new.