Pappadeaux is a family favorite and always our go-to for a special night out in Austin. We came on a busy Friday evening with reservations and, as always, the food delivered. The house salad with honey bacon is a must, the oysters are consistently fresh and incredible, and the Pappadeaux platter never disappoints. Unfortunately, this visit was a rare miss on service , slow all around, no refills, and they were out of several staples. It was frustrating because the service here is usually just as good as the food. We're not giving up on this place, one off night won't undo years of great experiences, but hopefully just a fluke. Can't wait to be back when they're firing on all cylinders! read more

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It started off rough when our waitress, Ashley, completely ignored us. We were seated immediately and were told Ashley was our waitress and would be with us shortly with menus. About 5-7 minutes go by and nothing. We started eating the crackers at the table because we were hungry. A male waiter nearby noticed we had not been helped so he brought us menus and said Ashley was our waitress and he would see where she was. Another 10 minutes go by and nothing. We noticed an Ashley nearby waiting on the 3 tables surrounding us and she never acknowledged us. She showed 1 table some dessert options, she assisted another table with to go containers, and checked on the other after they received their food. All while walking right passed our table multiple times. I kept looking around and we were about to walk out when Mark, another waiter, stopped to check in on us. He apologized about the wait. He said Ashley was our waitress but he would get our drink order started. I thanked him and told him we were actually ready to order. He then asked what we would like. We placed our drink order and food order. Mark was very friendly and professional. He said his tables were elsewhere but he would be taking over our table too. I was glad to hear. I'm not sure if this was a miscommunication issue or what but it seemed that everyone nearby knew we were at Ashley's table but Ashley herself. Interestingly enough, after the 3 tables near us cleared out, so did Ashley. We didn't see her again. Kudos to Mark!! He was observant and noticed we hadn't been helped and jumped right in. If it wasn't for Mark we were going to walk out and dine elsewhere. A manager even stopped by to apologize. He heard what happened and offered us a free dessert. He checked in against later to see how things were. Mark and the manager are a 10/10. The food was just okay. A bit over priced for the quality and portion. The bread was dry. 7/10 The Ceasar salad was so good! 10/10 read more

Pappadeaux Seafood Kitchen - Naked salmon - Cajun/Creole Near Me - Austin, Texas

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My husband and I are regulars at the Pappadeaux on Research Blvd, and we've always had exceptional experiences--until tonight. Unfortunately, this visit was extremely disappointing and completely ruined our evening after a long work week. From the moment we were seated, our waitress, Chase, made us feel rushed and unwelcome. She was not pleasant and seemed uninterested in serving us. On two separate occasions, she cut us off mid-sentence--once when we were trying to order drinks and again when attempting to order an appetizer--telling us to "give her a minute," only to immediately go assist another table she had already been attending to multiple times. It came across as dismissive and borderline rude. We tried to move past it and enjoy our meal, but things only got worse. When our food arrived, my meal was missing the rice it normally comes with, and my husband received the wrong type of rice. The staff member who brought out the food informed us they were out of dirty rice and asked if our server had told us--she had not. When Chase returned, her attitude remained unprofessional. As I declined substituting the rice, she responded in a condescending tone, saying, "So you ain't want to substitute for anything?" as if it were an inconvenience to her. At that point, I calmly asked if there was an issue and explained why her behavior felt disrespectful. Her response was dismissive, stating, "It's never that serious to me." I asked for another server, and instead of handling the situation appropriately, she walked away and proceeded to discuss the situation with a group of servers and the manager, Armando, using exaggerated gestures. The group openly looked at us and laughed, which was incredibly unprofessional and uncomfortable. When the manager finally approached our table, he came with an attitude and seemed completely uninterested in addressing our concerns. He repeatedly interrupted me while I tried to explain the situation and focused only on the rice issue, completely dismissing the real problem--his server's behavior. At that point, we decided to take our food to go and leave. The only positive part of the experience was another server, Robert C., who stepped in to help us. He was kind, professional, and genuinely tried to improve our experience--we truly appreciated him. It's very disappointing to be treated this way at a restaurant we've supported and enjoyed for so long. We were calm and respectful throughout the entire situation, and the attitudes we received were completely unwarranted. read more

Pappadeaux is an all time favorite for me. Any time I go out of town, I often find myself searching for a Pappadeaux location. When I have family or friends visit, they ALWAYS look forward to dining here. I can always count on my meal being fresh, strong drinks, a peaceful ambience, and the vibes at an all time high. The servers and bartenders at this location are courteous, fast, and professional. If you're looking for a nice spot for a birthday that isn't too formal, or a spot to hang out at the bar solo or with friends- make your way to a Pappadeaux near you. They also offer lunch specials 7 Days a week and a small happy hour menu that varies based on locations. ****Remember to subscribe to their email list, for a birthday treat read more

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My wife took me here for my birthday which was back on the 13th but this was the first time we had to celebrate it. She had never been and my being Cajun she wanted to bring me here. I have had it before but it has been over 10 years since my last visit. The place is very nice, the lighting and the decor is spot on, the staff was excellent, we were seated right away and the person who seated us wished me a happy birthday, which was nice. Our waiter was fine, since Shana answered that it was her first time he stated he has a speech he had to give, he was fast and answered our questions but seem distracted maybe? Like he didn't really want to either be there or serve us. I don't know, but he gave off a vibe like he was annoyed, I don't know how better to describe it. We started out with a 4 piece of garlic bread which was amazing. I ordered a Cajun chicken tender and fried shrimp meal which came with fries and a side of dirty rice. It was very good, the dirty rice was tasty, the shrimp was good and the chicken tenders were excellent. They make the sauce in house daily and it was very good. Shana had Red Fish Pontchartain with dirty rice and she loved it. She was very impressed. SHANA SAYS: This place was awesome and has an awesome vibe. Very friendly staff (all of them, host, our waiter, other waiters) GREAT FOOD. Fun cocktail menu. Even the bathroom was very clean and they have a family bathroom. I once lived with a family who was Italian as I was dating the son and ate with them a lot, This is the best Garlic bread I have every had. She had an Espresso Martini and I had one of the special frozen drinks. Both were good. They had oars and a big crab in a corner near the ceiling and pictures of famous bands, I assume Zydeco bands though I didn't know all of them. One of my grandfathers was a famous Cajun singer, in the Cajun hall of fame and even played for a US President once, so I am always curious if he and his band are every up at one of the places but you can't look at them all. I am glad we came and the food was great. read more

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The food is yummy and the ambiance is fun! I first went to the I-35 location before this one opened. The consistency is great, and the service is super prompt. The only drawback is the price. It is kind of expensive relative to other mid-market chain restaurants. If they could just drop the prices 10-20% then I would probably come here more often. read more

Why only 2-stars...? Well, the 1st one is for the cleanliness of the place. The second star is for the fresh fries I received, and the old-skool jams that were playing. The hostess station had three staff members there. The one who sat me was nice, but the one who spoke to me seemed to not want to be at work. My server, Ian, was very pleasant - though I'm not sure where the disconnect happened with my order. Ordered the Filet Mignon. It was not what I expected. While it was cooked to order, it was too tough to enjoy. For $50+, this was a complete miss. read more

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The raw Gulf oysters during winter months are always tasty and plump. They offer east coast oysters now also. The fried shrimp fried catfish, fish dishes, and Mardigras pasta were a big hit. We also had the crab and spinach dip, which had nice lump crab meat on top . Our server was really great-- friendly and checked up on us throughout the meal. The restaurant is spacious but doesn't get too loud even when busy. There's also a nice bar area with bar seating and small cocktail tables so this restaurant is good for groups and solo diners. There is ample parking and you can easily make reservations online on their website. I gave it 5 stars because Pappadeaux is good at what it does at the price point it is at. There is a wide range of items on the menu for all types of tastes and budgets. For its category of restaurant, I say it's 5/5. read more

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My family celebrated my grandma's 95th birthday at Pappadeaux a few months ago. We had a party of about 20 people. My mom tried to reserve a private room, but it wasn't available so we had two large tables in the back of the main dining area. As we made our way to our tables, the entire restaurant applauded (my grandma had on a birthday sash and tiara lol). It was such a sweet moment and I wish I could have recorded it. I started with the Garden of Eden which is a vodka based cucumber drink. It was very good and refreshing and I enjoyed the Tajin rim. For apps we had Fried Calamari and the Crispy Alligator. I didn't try any of the calamari but I did have a piece of the alligator. It was good, but extremely salty. For my entree, I ordered the Naked Snapper. It was very flavorful, but unfortunately it was too salty for my preference. It came with sautéed spinach which I enjoyed. Our server David was really nice and did a great job with our large party. When it came time to pay, he was able to split the check three ways which was much appreciated! read more

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Pappadeaux is a classic and I appreciate their consistent high bar for service in an approachable format. The crawfish are great and the portions are big. Easy parking and great bread to kickoff every meal. read more

Haven't been to this place in YEARS and thought I'd try them out. The food was good. We had the sword fish topped with lump crab and pine nut chimichurri sauce with a side of truffle potatoes. I give it an 8, only because that potatoes could've been a little more tender. The sword fish was GREAT and I love chimichurri sauce, so that was right up my alley. That sword fish was cooked to perfection. The waitress called it "The steak of the sea." I would've preferred a tad bit more crab for the price of the dish. The truffle oil mixed well with the chimichurri sauce. The potatoes were, to me, a bit under done. We also had the fondue which is a goto for me and the flavor was still as good as I remember. She had the new coconut drink and I had a 3 wheel motion, both were BOOZY and hit the spot. The crowd was on the light side and the game was playing for those who watch sports. The staff were laughing and tending to their duties, some even had good suggestions on other drink to try on our next visit. All in all, we had a great time and a good meal, then left satisfied and ready to hit the couch to have a movie watch us, because we definitely were napping after those drinks. read more

Pappadeaux Seafood Kitchen - 3 wheel motion - Cajun/Creole Near Me - Austin, Texas

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Always fabulous food and service! The Pappas family really know how to run exceptional restaurants! Outstanding decor but due to the popularity, it's pretty noisy. Definitely a repeater for us. read more

Pappadeaux Seafood Kitchen - Menu - Cajun/Creole Near Me - Austin, Texas

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Daniela also known as Danny was our server. She was so friendly. We were seated quickly. Ordered food and it came out as we requested. We split several appetizers and entrees. They were hot and delicious. Since it was my 55 birthday the manager came over and offered a free dessert. This place always delivers on service and food. read more

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I made reservations for eight people on a Friday night. Our table was circular and it was set up right across from to go door. I was mortified every time that door open it blew cold air to our table. They were late in regards to sitting us, and then the server never gave her name. She didn't recognize everybody at the table, my meal actually everybody else ate as the time for food to be delivered was slow. They serve my food on the other side of the table . Then one of the waiters came up to me and told me I was cut off because I went up to the bar to get drinks for some of my friends. I was OK with that. I didn't make a scene or lash back. Then out of the ordinary, the manager gives me a gift card for the inconvenience made no sense, right? The next day, one of my friends went up there with his wife and daughter and they got $100 gift card because the daughter and his wife's food was cold There are opportunities that they need to have corrected. What I recommend this place no. read more

The food was great. I just wish they served it a little warmer. I watermelon and mint drink was amazing. I would definitely recommend that! read more

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Really great service from the bar staff! Happy hour is definitely the way to go as this can be a pricy meal. Really good cajun food and loved their crawfish hour. The interior was also really nice and the bathrooms were clean. read more

Great service by server Tyson. The food is Always delicious We look forward to returning. Thx, RC read more

Pat had the chefs salad it was huge! And had a good dressing. I had the crawfish dinner. It consisted of about 20+ crispy fried spicy crawfish tails-no shells. They were quite tasty. But candidly, tough. The red seafood sauce was excellent. They were served atop a generous serving of good french fries. Our food was not enough to get us to go back. But our server was outstanding. Oh, and partway through the wait time for our meal we ordered a half dozen raw. They were fresh and perfect. Every read more

So lets start with WOW! It is all 5+ stars. So what is not to like..... hummmm..... well... nothing. It is seriously all good. This is a great chain via the Papas brothers, any location will be a great dining experience. The ambiance is always great. Service is perfect. You feel cared for, not overbearing. The food is so very good. The shrimp and crawfish fondue appetizer is a rich delicious blend of full size shrimp and crawfish with a heavenly sauce with spinach and mushrooms. The garlic bread is flavored with butter cheese and red pepper flakes. Yum! It is so very sharable. Now to the main course. I love great shrimp etouffee and this is a great one. Side of scallops is the perfect add on. Try 2 blackened and 2 seared! You want an great meal bring your friends and come hungry. Savor the freshness and the flavors. And now the pièce de résistance- the desserts. We had the lime pie. Ohhhh Mmmm Ggggg! The veruat has pecans in it! Comes with a delightful selection of berries and candied pecans. Are you excited yet! I am!!! The wait staff are charming, professional, dressed to the nines in B/W with bow ties and appear magically seem to appear whenever you need them. Not kidding.. Travel, be adventurous, love and enjoy! read more

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The food, the service and the ambiance are all suitable for a good date night or lunch date. The service was quick and friendly. The sticker price "depending " on what you choose to order can be a little expensive but it's worth it. read more

Pappadeaux Seafood Kitchen - Shrimp Gumbo - Cajun/Creole Near Me - Austin, Texas

I visit Pappadeaux on Research almost every Friday, but after my experience tonight, I may need to find a new go-to spot. When I arrived, it wasn't busy yet, so I was seated immediately. However, I noticed right away that we didn't receive eating utensils upon being seated, which was unusual. That should have been my first sign that the night wasn't going to go smoothly. Service was incredibly slow from the start. It took a long time for the waiter to even come over and ask about drinks. Because of the delay, we went ahead and ordered our food and appetizers at the same time. My son ordered a Coke, blackened trout with fruit, and I ordered mozzarella bites, a frozen Perfect Patron, and water. The Coke came but no water. When I asked the waitress for my water, she acknowledged it but made sure to let me know it would be a while before my margarita arrived. By the time my drink finally arrived--right before my food--my son's fruit was still missing. I also realized that I still didn't have any eating utensils. I had to ask the person who brought the food to bring me some, which should have been handled long before my meal arrived. As I was about to take a sip of my drink, I noticed something floating in it. When I looked closer, I realized it appeared to have legs. Disgusted, I waited for the waiter, who took a while to return, and when I showed her, she casually said it looked like something from the lemon. I had to point out that yes it's something on the lemon it was a bug. She still did not apologize and just said she would get the manager. Meanwhile, my son had finished all of his food, and he's only 11. If you've been to Pappadeaux, you know the portions aren't small--so that tells you how long it took for the manager to come over. When she finally did, she also didn't apologize, just asked if I wanted another margarita. At this point, my son's fruit still had not arrived. When the fruit and my replacement drink finally came, the drink was on the rocks instead of frozen. At this point, I was over it. I asked for the check and mentioned that the drink was incorrect. Instead of apologizing, the waitress just said, "I didn't put in the order for your drink, but I can get you another one." Given how long it had taken just to get this one, I declined. Then came the worst part--when the waitress brought back the check, my card was missing. I was furious. It took her a good 20 minutes to find it, and when she finally returned it, she still didn't apologize. Nothing was taken off my meal, and after everything that happened--not even an apology. They truly didn't care. Despite all of this, I still gave her a tip. Honestly, I shouldn't have given her anything. Overall, this was an extremely disappointing experience. I come here nearly every Friday and have never been treated like this. The service was slow, the staff was dismissive, and the lack of basic courtesy and accountability was frustrating. After tonight, I may have to rethink my Friday tradition. read more

Pappadeaux Seafood Kitchen - Cajun/Creole Near Me - Austin, Texas

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Came in on a Tuesday afternoon. The first concerning sign to me was that it wasn't busy, the pappadeaux's on I-35 is ALWAYS busy. Whatever. Took my daughter here for her birthday and the hostess asked if we were celebrating - yes. No one said happy birthday to the 4 year old. Nevermind that. I first tried Pappadeaux's over 4 years ago when I visited TX. I decided it was my favorite place an frequented every chance I got. Today was the first time I tried a new location since our permanent relocation to TX and I really regret it. First our server was lackluster in energy. Honestly? People have bad days and could be tired, I don't fault him. He did his job and that's all I can ask for. HOWEVER, there's 2 things aside from the lackluster meal and variation in menu that I abhorred. 1. I got the aged rib eye with the added lobster tail for my baby girl. She enjoyed the lobster, I hated the steak. I asked for rare and received medium. As a rare steak preparer and connoisseur- yuck. Evidence attached. 2. When I ordered the add-on lobster, the menu read 29.99 and then all menus seemed to disappear once I got the check charging the lobster for 39.99. Obviously they know they messed up and instead of owning that? They stood their ground on $10. We spent upwards of $150 i do not care about a $10 difference - it's the principle for me. I really don't have anything nice to say about this location. There was a sweet group of women celebrating St patty's Day next to us and a nice family behind us - legit the highlight of our meal. The gator nuggets have a new flavor? And new sauce? Didnt like it. Googled that most locations have some sushi available and that's what my daughter originally wanted so the fact that this location did not have that, we already settled, we're starving, and the lobster took so long to come out - i didnt even bother sending the steak back bc my baby was hungry. I hated this lunch. The disappointment lies more in my decision to come here than a child knowing anything about what was going on and I love that for her. We only came bc she got a gift card for her bday and I rant and raved about this place while I was pregnant with her. Literally never coming back. read more

Pappadeaux Seafood Kitchen - Aged Beef Ribeye* I asked for rare, this is medium well. - Cajun/Creole Near Me - Austin, Texas

Got you, here it is with that line removed. This place is one of those restaurants that absolutely "scratches an itch." If you're craving seafood and that nostalgic, old-school vibe, congratulations, you've found your habitat. It even comes fully stocked with old folks! (I'm allowed to say that, I'm over 50.) The food's legit. I went with the fried shrimp because... come on. That's the seafood's cheat code... if you can't make good Fried Shrimp you fail. The sauces were all really tasty, and who'd a thunk it, the fries came in a very close second to the scrimps. Super fresh, dangerously snackable, and fully capable of disappearing before you realize what's happening. Overall, it's a solid, old-school seafood spot with a Cajun nod. If my parents lived in Austin, I'd be loading up the Family Truckster and driving them here asap! Also, the staff is genuinely friendly and super helpful... Cheers! read more

When I first walked in to get on the waitlist they said it would be a 45 minute wait, but it actually was only about 15 minutes which was pretty quick. We ordered the crab cake for an appetizer and it was DELICIOUS! Then I ordered the naked Snapper and hubby ordered the naked Redfish. Both were good, but I liked mine better. It was to come with truffle potatoes, but we got green beans instead, but that was fine with us. We did order dessert. Cream brûlée for me (good) and I can't remember what hubby got. Our waitress on the other had was very slow. I do have to give her some grace because she had only been working 1 month. There was a long wait between everything and even getting a refill on our teas. Maybe she needs more time. read more

As much as I love this place enough is enough! It's currently 3:57. I've been waiting on my online order for almost 40 minutes. You'd think I had a special order or something but no, it's just a Caesar salad with grilled chicken. Yes, I paid an extra 15% gratuity for take out even though they never brought it out and I had to go in and speak to three people about it. Finally someone proceeds to had me the salad which had been sitting on the kitchen counter for god knows how long... no refund in the tip, no sorry we messed up, nothing! I have to make better choices. The costumer service is nonexistent smh! read more

Something has gone terribly wrong. My husband and I ordered $40 plates. His fish was muddy tasting. Yuck. When we told the waiter he just ignored us. read more

We like to go to Pappadeaux when it's in a city that we visit. There have definitely been some menu changes and higher pricing. We started with the Crab and Spinach dip for our appetizer. It was cheesy and delicious. My fried shrimp entree was great. One of our favorite entrees use to be the Cedar Planked Salmon with the corn and shrimp topping. That's no longer on the menu. The service was good. They had just opened for the evening. It's a nice size restaurant which has a bar area and an outside patio area for dining. They have plenty of parking available. They can get crowded you might want to make a reservation first. read more

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I always have a good experience here! The service is consistently great -- the staff are friendly and on top of things every time I visit. I also noticed the nice refresh recently, from the new uniforms to the updated menus, and even the food feels like it's gotten a little upgrade. Everything tastes fresh and well put together. It's clear they're paying attention to the details, which makes coming back even better. Shoutout to Mark - he was very attentive and anticipated our needs throughout the meal. read more

If you substitute a side dish for $8.95 instead of fries, you get 4 very small chicken tenders and 4 small shrimp for $29.95. Total ripoff! Lesson learned and won't go back! read more

The service was awesome. Our server, Jessica, was amazing. She made our night so special. We drank a LOT and ate a LOT more and she killed it. Can't wait to come back and see her next time. read more

Pappadeaux Seafood Kitchen - Selfie with our new friend, Jessica! - Cajun/Creole Near Me - Austin, Texas

This specific location has gone downhill. Pappadeaux is amazing but not this location. Slow service and way undercooked fish. Ordered a salmon and redfish meal and both were extremely undercooked. The server tries to say o our fish is "sushi grade" and that's how we cook it. lol. Yea right. Have been to several locations including the airports and never had this issue before. Also they forgot the scallops on the salmon meal. They did have a manager stop by to apologize but between that and the extremely slow service I was expecting maybe a little off on the bill but nope. In fact they charged me for 2 rounds of garlic bread lol. I thought they had free bread in years past. I will not be back at this location. It was understaffed, not really clean, and sort of loud for not even being that busy - that had sounds you can hear from their kitchen buzzers or something out into the dining area. read more

Pappadeaux Seafood Kitchen - Cajun/Creole Near Me - Austin, Texas

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A go to anytime I have family in town! Very classy space that can be a good go to for any occasion. I also think they have a party room that can be reserved for larger groups. The server was very friendly and helpful. Came during the Microsoft shut down, so there was a bit of a wait before being seated as they worked to get the computers back up. You get fresh bread while you wait for food. Great addition with our spinach dip. I went with a lighter meal, some salmon with rice and veggies. Delicious! I appreciate the mix of meal selections if you want something more hearty or more healthy. read more

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Always fantastic!! But fyi they changed the fried gator no longer just the fried gator with gator sauce on the menu. It's now hot honey gator. The hot honey is good we got it on the side. Overall the food and service never disappoints!! Taylan was great! I only got a pic of the potato I was slacking had the pappadeaux platter read more

Pappadeaux Seafood Kitchen - Huge, delicious, perfectly cooked loaded and I mean loaded baked potato - Cajun/Creole Near Me - Austin, Texas

Always excellent food, service and ambiance at every location. Food 10/10 - Service 10/10 - Ambiance 10/10

Not that they need any more five star reviews, I just cant ignore the very pleasant dinner that we had on Sunday. Pappadeaeux's interior harkens back to an earlier time when the entire space was designed to project comfort and elegance. Add to that our server, Keshia L., who was a delight and we had a great time. Keshia was completely knowledgeable about all aspects of the menu which we really appreciate. Oh, and the food was delicious and arrived exactly as described by Keshia. read more

First timers at Pappadeaux we loved our server Romaine he was so patient and kind if you ever come to this location please ask for Romaine he really made our first experience a m a z i n g one of the best service we've ever had truly such a pleasure to meet him! my husband got Texas Redfish Pontchartrain it was delicious and flavorful I got Crawfish Combination both plates were great we will definitely be back !! read more

Pappadeaux Seafood Kitchen - Chef Selection Oysters* - Cajun/Creole Near Me - Austin, Texas

The food: the shrimp and trout were good but the truffle potatoes brought it down. They were undercooked and everything just ended up being pretty heavy and buttery. The highlight was the watermelon lemonade actually. The vibe: the kids loved the decor and the kids menus with crayons. I would say it is a pretty family friendly place which I appreciate. Our server was awesome despite a pretty long wait for our food. He was always checking in and doing whatever he could to keep everyone satisfied. read more

Pappadeaux Seafood Kitchen - Rainbow Trout & Shrimp - Cajun/Creole Near Me - Austin, Texas

Great food, and amazing customer service. Just wish the seafood salad were as big as they use to be. read more

Delicious, mouth-watering seafood, like tender Trout, Salmon, and Crab! Fresh, prepared with sides like Pasta Fagoli in broth; warm, crusty garlic bread, and Caesar salad. My server, Alex was quick to respond to our needs. He was well-trained in the nightly Specials. Ambiance was Chicago Speak-Easy style, with brass chandeliers and soft lighting. Prompt service, excellent entrees and a relaxed atmosphere will make this our family favorite for years to come! Five stars from us! Try it! read more

Great food. Great service. Very busy though. Little bit pricey but it was worth it.I will definitely return w my daughter.