I love their large hung papers... they have some beautiful asian designs, batique, and original designed ones. Their color schemes are right up my alley as far as my tastes are concerned (poppy is my fave) and a plethora of blank cards and envelopes in every shape and style you could want. Their preprinted card selection is fun too, i've gotten some cute cards from them for my friends and family. Downers? its in bellevue so some snooty sales associates are there and the prices are higher than in some of the more off the beaten path stores. read more

Paper Source is an incredible and classy paper supply store. You get what you pay for and if you have an appreciate for the written word and/or creating your own invites etc.... then this is the place to go. Don't go thinking you are going to get away with creating anything for less than $100. Go to a Paper Zone, Walmart or Michael's. This place carries high end paper products, and paper services, not to mention their customer service is excellent. I spent over $500 on invites for my mom's 60th birthday, but they turned out stunning... I have gotten so many compliments. They also have great little trinkets, stamps, notebooks, and ribbon! I LOVE LOVE LOVE this store! read more

WOW! We spent WAY too much time in here today. I could get lost amongst all the beautiful paper, ribbons and other fun stuff they have. Went in to buy a shower card (they carry Vera Wang!) and we ended up spending quite a bit of time perusing the wedding invitation books. The staff was super helpful and since it was our first foray into looking at invitations it was nice to glean some useful information. They offer workshops (including a Save the Date workshop at the end of the month) so definitely check this place out. The wrapping paper, cards and paper supplies are amazing! I know my present will be the best wrapped one in the bunch! read more

Ooooooh!!!! I loveeeee! Man, I wish I could make a good living doing something that involves me going to stores like this where there is a vast array of stamps, ink, cute little knickknacks, cards, paper, etc. etc. etc..... I went looking for a stamp block design that I could use on a party favor bag and looked at the sample cards that the employees put up around the store. I'm not naturally creative so of course, I have to look at those examples to see what I should do hehe The staff was helpful when I couldn't find the stamp that I was looking for-one employee volunteered to go to their stockroom to double check. Some of the stuff here is pricey, but I'd say that it's worth it! read more

I adore this store. It has everything paper needs and the staff is extremely friendly. They will help you gather everything that you need for whatever project you have this week. I do believe they offer workshops too! The window displays change every couple of weeks and always accent the time of year. You can tell they really take pride in what they do as a business and I will continue to shop here for every project I have! They are a little on the pricier end but you can find some great deals here as well. Oh and their cards are THE best. Clever, cute, snarky, whatever type it is you desire, they offer it. read more

A source for paper it is. If you can push your way around the chatty kathy scrapbookers and the harried looking soon-to-be-weds getting invitation material, you eventually find your way to the wall o' paper. Good selection for any occasion. The staff are friendly too. Btw if you fall into one or both the categories I mentioned above, this IS the perfect place for you- I just don't like squeezing by people in any situation :B read more

I would always pass by this store, but only recently did I pay a visit to look at some card stock, and of course to see the store. I didn't realize how big the store is! I love that there are so many options and I thought it was cute there were some gifts/nick-knacks here too. Prices seemed... okay? I don't have a lot of time to do a lot of DIY things, but I know I will more now with my wedding coming up. I didn't find prices to be ridiculous, but of course, it'd be nice if some things were cheaper. I wasn't greeted initially when I came in, nor did anyone ask me if I needed any help until I had practically already walked around the whole store which I just thought was kind of weird because it wasn't busy at all. I love all the options though and it's very convenient for me to go to, so we'll see what happens next time. read more

I have spent hundreds of dollars at Paper Source in the past few years and had a truly bad experience just yesterday. I ordered a custom stamp plate as I have three other sets (inkpad, stamp plate and the seal) and the website clearly says that you can easily exchange the plates. My custom plate arrived and I was so excited but when I was ready to use it, the definition of the seal was very poor. I contacted customer service and exchanged emails with them. I was told I had to purchase an inkpad. Nowhere in the website it says that I must buy one --it's recommended. Anyway, I told the lady that the website was misleading and that I have tried my stamp with a new inkpad I had at home, and even then, the definition was poor. She brushed it off and asked me to purchase the inkpad. I am sending my order back soon if they don't solve my problem. read more

I was elated to learn that Paper-Source was opening up a store in the northwest. When visiting DC, I would load up on paper supplies from their Georgetown store (gorgeous store). Anyhow, the bonus is that they have a great website to order items (some that aren't even available in-store). It's true that it is a bit more expensive than Paper Zone but for good reason: the weight and quality of the paper is superior. I just wish it wasn't located in Lincoln Square - you have to exit outside to get to the store's entrance - bad bad design. PS sells the same line of paper that sells at Kate's Paperie (in New York) but for a cheaper price. I've used the paper/envelopes to construct a lot of wedding invitations and have yet to regret it. The only reason why I deducted one star is because you have to purchase the paper in bulk (20 pieces per set) so you can't really sample them. They provide you with a color key but nothing substantial to test your designs on. Wrapping a gift using one of their single gift wrap sheets will sure to impress anyone receiving - even if it's an empty box, it's just that beautiful! read more

The Paper Source has a wall of paper--A WALL OF FREAKING PAPER! What else could you need? If you're into beautiful things and are in need of a little inspiration, head to the Paper Source. Their wall of printed paper is the first thing you'll see, and all the colors and patters will hypnotize and delight. Then as you walk into the nicely laid out shop, you'll be hit with yet another wall of paper--this being the rainbow wall showing off their stationary. So much color, so little time. Paper Source also sells books, blank books, cards, stamps--everything a geek like me could ever want to free her creative side. What a great place! And it's right near the Container Store--huge bonus! If you need wedding invitations, good old fashioned stationary, or are looking for a gift for a paper lover, reader, or writer, go no further. You're bound to come away with something that is amazingly beautiful, if a bit expensive. read more

Jeannie, store manager, couldn't have been more helpful today with cards, gift bags, and wrapping I need for several important than you gifts that I needed. Her friendly attitude, creativity, and smile made my day. Thanks, again, Jeannie! Nice to see such a level of service ... especially in retail. Well done. read more

Had the worst experience ever . If I could give them a negative star I would. Placed an order online and got order confirmation. Never got any email or calls regarding my order status after that . Called to inquire about order was told it would take longer to ship and arrive due to pandemic . Final email sent to them 19 days after placing order. Then received an email saying sorry we messed up , order cancelled was never called or sent and email to update about my order . Items were still in stock . that's all I was told !!! they didn't care about my time or me as a returning customer , spent thousands at their store through out the years . Person over the phone was of no help after the mess up, problem was never resolved . Felt as if I was basically told we don't care about your lose or time or if you return bye ! Ridiculous read more

It was my first time going there... I always wanted to check it out there but never got a chance. Til recently I was looking for places to do my wedding invitation cards.. turned out the quote was overpriced. So, me and my fiance were looking around at the store after quoting, and we found the exact invitation card style we wanted plus the additional stationary and materials for my wedding DIY invitation cards. They also have the template you can download from their website. So I decided to do it myself and save 60% from the quote. I found this place very unique and useful... they have everything i needed. The associates were very friendly, helpful, and patient in helping me to get what i wanted/ needed. They also made some great suggestions to what I could do for my project additionally. Overall, i'm very pleased with the experience there. Definitely it's an inspiring and creative place to be at!! Oh, you can also sign up their newsletter/ promotion in their website and receive 10% off for one time online purchase~ read more

I was going to go 5 stars but because of the prices, I just can't bring myself to do it. I am an avid card maker so this place is like a dream for me. Tons of paper, good selection of stamps, ink, embellishments etc. Super cute designs. Adorable decor and gifts, snarky cards which I adore, single sheets of wrapping paper. Never had an issue with customer service. On the weekends they usually have a demo when you walk in and are helpful in letting you make what they are demoing that weekend. read more

I have NEVER experienced such a DELIGHTFUL time in a store before! Molly and Mindie/Mandie (cause I cannot remember which vowel!) were amazing and quite frankly the most adorable human beings ever. I found exactly what I came into the store for, as well as some other delightful gifts for other people (aka - myself). There are two other Paper Source locations closer to my home, but I am here to tell you that I will drive the extra distance just to see these awesome gals! Thanks for making my day ladies! You both are the bees knees! read more

I have had nothing but positive experiences at the Paper Source in downtown Bellevue. Not only did they have the exact hand-made paper I was looking for (and a matching guest book - made my day!!), but their staff was able to make excellent recommendations based on what I was trying to make. I wish I'd paid more attention to the people's names, but I tend to go in on Saturday mornings, and they really seem to have their A-team working then! The Paper Source is the ONLY place on the eastside where I found matching letterpress-weight paper and outer envelopes large enough to accommodate my invitations (A7.5 or A7+). They had to be ordered online, but that's just fine because when I signed up for their e-mail, I got a 10% coupon in addition to the 10% off you get for buying 10 or more of the same product. One last thing which doesn't really relate to this particular store - if you're looking for invitation ideas - wedding, birthday, whatever - go to paper-source.com. They've got tons of ideas and inspirations. read more

I have been trying to get ahold of Paper Source for a month about a missing package to try to get a refund or replacement. I have called everyday for 30 days, and have tried using their call-back option and never received a call once. I have also stayed on hold for 4 hours at a time and I've only been connected to a customer rep once who never attempted to call back after she disconnected herself. At the end of a 4 hour call I am still in same position I was at 2 hour before. I have also sent multiple emails. I have had good experience with in-store shopping, but unless they are having some serious phone glitches this company is a SCAM. Avoid purchasing from that at all cost. Very dissappointed. read more

Paper Source is such a great store! I'm in there at least a couple of times a month, and I always find everything I need. The girls that work there are always so helpful, friendly and lovely. They have a large variety of different exotic papers and crafting supplies galore. There's a girl there that teaches most of the classes too who is so down to earth, wonderful and has such a passion for her job that's really nice to see in a city where people can sometimes get a bit full of themselves. In closing, definitely the perfect shop to have on the cornerstone of downtown Bellevue. Check it out! read more

you'll definitely get your share of envelopes, cards, stationary, etc. my husband and i went here to get all our needs for our wedding invitations and thank you cards. it is truly colors and paper galore! and the store is SO pleasing to the eye. the girls here are super sweet too. you can tell that they love what they do and they also get excited about what you're buying. they are also very very helpful with whatever help you may need. but the store is never crowded and you can do your own thing if needed. definitely my go-to for stationary going forward! read more

I went in here very unsure about how I was going to make wedding invitations into a reality, and I left with a very clear set of options and a nice feeling of confidence that everything would turn out great. Chanel helped me understand the process of making some really beautiful cards, and she introduced me to some techniques I could use to be even more crafty. All around awesome. read more

My friend & I signed up for a class at Paper Source on making date books. The class was simply a class on how to make a book cover, unfortunately the description lead us on to believe it was more. The worst part was that the person leading the class gave incorrect instructions so all the covers were measured incorrectly and nothing we created actually fit the books. We spent 2 hours in a class not being able to walk away with a finished product and we destroyed the journal we were working on. Paper Source never offered an apology nor a refund, one of the girls working actually joked about "at least we kind of got to learn how". This was incredibly frustrating and a waste of time. The girls working were snooty and made us feel awkward, they could all take a lesson in customer service. The only late gesture made was to give blank unfinished journals to us, but you couldn't actually create a cover without purchasing $50 in material. I will go to any other paper store before I give Paper Source in Bellevue business again. read more

We ordered our save the dates in-store on January 16. The staff was extremely helpful in picking out just the right design, color, etc. We selected expedited shipping so they would be delivered by the last week in January. The staff assured us this would be the correct shipping option if we wanted them quicker. Now I don't blame the in-store staff for the problem we had...1 week passed by and we didn't hear a peep from the online Paper Source team at all. I emailed their customer service 1/21 and did not hear anything back until 1/28. Customer service apologized for the delay and promised to upgrade our order to 2-day shipping to ensure a delivery date of 2/3. Still late, but at this point I was happy they upgraded the shipping for free. Well, we received tracking last night and they never upgraded the shipping. So now they are shipping the conventional ground method. Not sure why we paid extra for expedited...also not sure why we were promised one step higher than expedited and didn't even get that. Very upsetting. And in order to match our save the dates, we planned to order our invites through them as well...let's hope they do a better job on those. read more

My experience was horrible. I purchased a gift and wrapping for a wedding. The wrapping was an additional fee and it was the worst wrapping job I have ever seen. It came apart and I wish I had wrapped it myself. The worst part was that it took 25 minutes to wrap the 4 inch by 6 inch gift with no other customers in the store. I am beyond unimpressed. read more

This review pertains to online photo card orders. DO NOT ORDER FROM PAPERSOURCE! The website may say they'll ship in "1-2 days." This is a lie. I ordered December 1 and my cards still had not shipped by Dec. 13. Furthermore, there is no customer service department. There are a few people who occasionally answer phones in Chicago. Sometimes you get voicemail instead. There is no supervisor there. They outsource printed card orders so can't tell you what is going on with your order. There is no tracking information. They'll look into it and call you back, they say. They do not call you back. They will expedite your shipping. Then the next person you talk to after a 20 minute hold time will tell you that it's not possible to expedite shipping. It's a rinky dink operation. If you expect to get your hands on your cards within a month of your order, DO NOT BRING YOUR BUSINESS TO PAPERSOURCE! read more

Whenever I am in the seattle area, I come here! Yesterday I was hanging out with my two guy friends and we went in. It seems like a total chick store because of the crafting items but my guy friends went CRazY with the silly books and gifts. I was done shopping before they were!!! I had to pull them out of the store or we would have been there forever. :P read more

Usually customer service here is pretty good. I was proven wrong today by an associate named Alessandra. She ignored me for a little while I was waiting in line, then she finally called me to ring me up. She wasn't friendly or positive. Her attitude was indifferent. I don't understand why she works there if she doesn't care for customer service or people in general? She makes a huge contrast comparing to other ladies who are very energetic and super friendly. Too bad for the store. read more

Really appreciated the customer service I received at Paper Source today. I had made a purchase which was not rung up correctly. When I called to explain what happened, I was fully expecting I'd have to go back to the store to correct the mistake. Thankfully, the associate was able to calculate and process my refund over the phone and then emailed my receipt. Thank you, Paper Source, for saving me a trip back to your store! read more

I love going here because of all the little interesting gems you can find wandering around in the store for roughly an hour. The store itself is small and has a bit of everything, but check out the cute display tables that was a little bit of everything from the Jonathan Adler design templates and fashion coffee books to the little kid in all of us (Star Wars memorabilia). I always pick up an interesting card or two for friends and family for special occasions. The staff is very knowledgeable and are very helpful to you plan a great party of gift ideas. read more

The staff always exceeds my expectations! Meagan is amazing! So helpful and knowledgeable about what stock is in the store. It does not matter what season it is, the team members are always on point! Also super fun to work with! read more

Very cool place to browse/ purchase stationary, greeting cards and DIY stuff. Comes with the Bellevue downtown prices of course!

Beautiful products and gifts. Helpful and knowledgeable staff. If you are at all crafty, plan on getting lost for an hour or two or sign up to attend a class. read more

If I could give this place ten stars, I would. I went in a few weeks ago knowing absolutely NOTHING about what's required of a wedding invitation. An invite, an RSVP, and an envelope. Right? Wrong. There's soooo much more to choose. Envelope liners! Enclosures! Sashes! Ribbon! Ahhh! I was overwhelmed! Luckily, the two girls on staff could sense the whole deer in headlights thing and they were extremely helpful. They explained about different sizes and shapes, they pointed out books and "inspiration boards". They went through everything with me step by step, and even did a few quotes for me based on designs I liked. They even have supplies for wedding favors, which I was not expecting. They have a huge room full of things to build your own invitations, in a variety of different colors. They have racks of imported papers that you could use for just about anything (including lining bookcases, one girl told me). If you're not there for invitations, they have a lot of gifts, cute office supplies and scrap booking materials. I probably spent two hours looking at everything. If you're a bride to be who finds the whole wedding invitation thing overwhelming, come here. The staff couldn't be nicer and the selection is great. I felt soooo much more prepared to tackle this process after I left. Although, if I did have a complaint: Lincoln Square parking sucks. But that's not their fault. read more

Such a cute place with great prices. Has everything you can think of for birthday/gift and weddings.

I wish every store I walked into had such amazing customer service. I just went in for a single thank you card and was shocked how many gift items and fun things are in this store! I'll be back for all my holiday shopping! read more

I came in here for ideas, help and inspiration for a very ambitious project - making a custom stationary set for my mother. I must have spend 3 hours in that store and the staff was AWESOME. So so helpful, patient, gracious and really nice. They really took time to help me figure out what I needed and wanted, never made me feel pressured to buy anything, even demo-ed stamping and embossing and envelope lining...going to Bellevue is a bit of a haul for me but it was worth it because the customer service was outstanding. Oh, and their store is huge and they have tons of stuff. read more