I have been a Kinokuniya Bookstore member for many years and recently renewed my membership while…read morepurchasing 10 books. At the time of purchase, I specifically asked about the return policy and was told that returning books would be "no problem" as long as they remained unopened in their original plastic wrapping. When I later returned to exchange or return three of the books 10 days later, I was told that I could not do so because I did not have my receipt. This requirement was never mentioned when I asked about returns. As a longtime member, my purchase is documented through my membership account, so it is disappointing that this record could not be used to verify the transaction. I find this level of customer service unacceptable. If a receipt is required for returns, customers should be clearly informed of that at the time of purchase, especially when they specifically ask about the return policy.

One of the smaller Kinokuniya Bookstores that I've visited (it's a corner shop in Uwajimaya grocery…read morestore), but it still gets the job done! Studio Ghibli merch area right upon entering the shop, of course, of course. Decent selection of pens (I got a couple). The second level is dedicated to English-translated manga books as well as anime/video game art books and knick-knacks (sorta all in random assortment.....gotta do some thorough browsing). Since it is a small shop, the aisles are a little cramped. Kinda stuffy too, especially on the second level. Polite staff!

I am a tourist from montana and I have a love for Japanese things and I love this store so much…read more The owner has some of the best art I've seen in a while she drew most of the art everything from postcards to framed art pieces and her and her sister were very nice theres a ton of glass items which looked beautiful but I didn't get any due to the distance ill have to go home it might break. I spend probably $150 on items here and I went back a second time because I loved it the first time so much. it was in the 2nd floor down had to go down 2 flights of stairs so its a hidden gem down there but if you have the ability to stop by do so. Im headed home soon and Im glad I got items from a country and culture I love so much.

Staff: The man who owns the store was so incredibly nice…read more We chatted for a while and he shared some details about the store. 5 star customer service for sure. Quality/Quantity: They have ton of really great authentic Japanese items. Value: They have really good prices. I was able to pick up a really cool drawing of Otani that his wife drew in a frame for only $20 ($12 without the frame). When you buy anything baseball they throw in a cool card celebrating when Babe Ruth visited Japan. Outside be sure to check out the many Japanese books that they sell for only $1.00. Overall: This store is awesome and I definitely plan to come again the next time I visit.

Just had a bizarre experience here after being a customer here for years. I started at the Tacoma…read morelocation looking for stretcher bars by the master series in 24, 36, 30, and 40s. Tacoma was out but the sweet sales associates offered to order or call Seattle. I overheard them on the phone confirming various sizes. So I thanked them & drove up to Seattle. I noticed the Seattle location didn't have the sizes I was told, I asked the guy in charge of frames/ stretchers and he claimed I asked for one size then showed me a different brand from what was confirmed over the phone, a heavy duty variety. When I expressed frustration of being told the wrong thing, he walked off pouting, didn't offer to order any for me like Tacoma did. Not wanting to leave empty handed I grabbed a couple off sizes so I can work. On my way to check out, I informed my friend of what just occured and placed the stretchers at the register. The clerk said "You need to check out over there, Sir." My flabbers were gasted! My monocle popped out! I said "Sir? I'm not a sir!". This was strange and shocking to me. So I went to the proper clerk saying "They just called me Sir. What part of me gives man? I've never been called a man." So yeah I'm mad confused as to why my petite, adorable self in pink & lilac got called a man by someone who would not appreciate being misgendered themselves.... On Pride weekend of all times. And why wasn't I offered to have the supplies ordered for me like in Tacoma? Basically I received a wild goose chase, a bad attitude, lied to about what I overheard confirmed on the phone, and casually misgendered by Seattle staff. Very sad since I prefer supporting local. The Tacoma shop is a vibe with kind, helpful staff. I'll stick with them and Jerry's Art a Rama online. Apparently several reviews report bad behavior from staff over the past year or so. Don't need the funky ahh attitude when I just wanna create.

An excellent art supply store that will have everything and anything you need. Great section for…read moregifts, too. Set aside some time because you'll want to wander the whole space. I'm so glad I learned about the free parking from Yelp, too.

As I wandered around the city while visiting Seattle I decided to find the coolest and unique spots…read moreI could find for all the things I love - stationary, artisan-made goods, unique gifts, and artwork that is affordable. I even saw jewelry, name brand reusable bag line merch, and stickers here at Butter Home. Of course there was quite a variety of home goods too including candles, books, etc. I saw some great artwork that was Seattle-themed and a lot of cool large paperclips, stamps, and whatnot to bring back to my office mates as small gifts. You will find something for you and then some here. Service was great as I asked the person working for any other nearby shops. They had great suggestions for other spots to eat and hang out in the neighborhood. I was super happy they were friendly enough to make some recommendations.

Cute and unique! If you're searching for some niche home decor or trinkets, you've come to the…read moreright place! Look for signs that say "Chophouse Row" and you'll see Butter Home on your right in the alley. They have lots of items that are great for gifts! They had stationery, kitchenware, artwork, and lots of Baggu. It's a small store, but there was lots to look at. A nice change-of-pace compared to other stores in the area. A hidden gem :)

Perfect place to get some unique local gifts! I grabbed some fun postcards to share. It's a nice…read morelocation right off the street and easy access up to Pike Place

Cute store. Pricey, the same as the rest of Seattle is for no good reason…read more They were helpful when I was looking for a specific item. Cool.

I have purchased Christmas Cards from this company for 6 years. The quality of the cards is…read moreoutstanding. Their customer service is even more outstanding. The design help that is available is amazing. On the rare occasion that there was an issue to be resolved, it was resolved immediately and to my complete satisfaction. I recommend this company for all and any stationary needs.

I could not be happier with the way my daughter's Sensational Sweet Sixteen Birthday invitations…read moreturned out! They are great especially with the fact that we did not have good quality pictures. Josh with their Customer Support Team went above and beyond to ensure they looked professional and to my daughter's satisfaction. They also had a quick turn around, arrived much faster than anticipated. I will certainly use Purple Trail in the very near future and have since sent a few referrals their way from North Carolina. Wishing this company the best in future success.

I realized I left my interview at the point where I had heard that the invites were available for…read morepick up but did not say whether or not they were what we want. They. were. perfect. Absolutely perfect. Could not have asked for anything more. They were beautifully packaged in a nice box with tissue paper in a color that wound up being a secondary color for our wedding. I can't say enough good things about this place. The next time I plan something big and need invitations or something for it will likely be in two years, when I get my Masters degree - and it's going to be a party of epic proportions. And you can guarantee I'll be heading back to Paper Fling to take a look at what they have. ...though we DID just move and are thinking of sending out moving announcements...

Paper Fling was JUST what I was looking for!…read more When looking for designs for my wedding invitations I spent months looking for ideas online first but I was still unsure. I really wanted to be able to feel the quality of the paper and see the printed ink before spending hundreds of dollars. I first went to Paper Source in Bellevue. Their store was beautiful, but when I asked for help with invitations they pointed at a huge stack of gigantic books full of invitations. Not quite the help I was looking for. After about 15 minutes of being overwhelmed and trying to find a place to set this 10 pound book of paper, we left. I ended up going to Paper Fling with my fiance and one of my bridesmaids. Even though we had no appointment, Ruth immediately sat us down and started working with us. I told her what I wanted and she brought out the perfect book of examples. I found what I was looking for in less then five minutes. Ruth was great to work with and she helped us pick font styles, wording, etc. My proofs were emailed in PDF format to me within a week, and my invitations arrived at the store two weeks after that. Smooth, efficient service with a smile! I definitely recommend buying your invitations from a wonderful store like this as opposed to just buying them online! There is definitely a price, though. For 75 invitations with folds, pockets, and heavy paper it ran us about $600. But being totally satisfied with the end product? Priceless!

Gorgeous little gem of a store with the most interesting paper goods, pens, cards, and letterpress…read moreart.

We buy cards of all kinds here: birthday, thank you, holidays. So many thoughtful stationary and…read morewriting instrument gifts for the word nerd in your life. (and don't sleep on the hand-marbled wrapping paper ... a personal fav)