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    New Dimensions Frame & Gallery

    5.0 (5 reviews)
    PriceyFraming
    Open • 9:30 am - 6:00 pm
    Updated 3 months ago

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    Framer vs Framer - Growling barking dog that the owner refused to control

    Framer vs Framer

    4.3(27 reviews)
    0.8 mi
    •$$

    I should have written this up months ago, but better late than never…read more.. Last Christmas season, I had a photograph and store bought frame and matte as I was planning on a DIY photo for my Dad. I then learned that I would need a custom matte cut for the photo's size and was pressed for time. I called up Framer vs Framer and talked to Lori. She said "Sure, come on in!" Even though it was past her closing time and she was swamped with orders. I arrived and moments later she had a perfectly cut matte for me. She also saw that my frame could easily be improved, and offered up a wire hanger with a new backing and attachments, moments later the photo was looking great and ready for wrapping! All this service at a more than reasonable price. Lori went the extra mile and it was very appreciated, THANK YOU!

    I have never been inside this store and I have never purchased anything from this business, so this…read morereview is strictly about an interaction I had with the owner outside her storefront yesterday. I was leaving Romio's when I saw the owner standing outside her store talking to someone whose dog was inside their SUV and barking. She kept asking the person, "Is your dog upset? Can I calm your dog down? Is he going to bite me?" Meanwhile, her own dogs were sitting in the entryway of her store. As I walked by, her older golden retriever started growling directly at me. Her SUV was parked directly in front of the store and blocking the sidewalk, so I couldn't simply go around the dog while staying on the sidewalk. I stopped and stepped back because I wasn't comfortable walking past a dog that was growling at me. I waited a moment and tried to continue, and the dog growled at me again. I politely asked her, "Excuse me, can you get your dog?" Instead of simply calling her dog back, she immediately became hostile and started calling me names, including "dumb bitch." I told her, "No, your dog is growling at me. I don't feel comfortable walking past your dog." She then told me to walk out into the parking lot and go around her SUV, while it was raining, rather than simply controlling her dog. Then she stormed into Romio's. This was actually my SECOND encounter with her dogs. The first time, her little pug jumped up on me and was sniffing my leg. I didn't care because the dog wasn't aggressive and seemed excited. Yesterday, however, I had a completely different experience. If your response to someone politely asking you to control a dog that is repeatedly growling at them is to verbally attack them and call them names, you have a serious problem. I have no idea what was going on with this woman yesterday, but her behavior was completely unhinged and unnecessary. I wasn't trying to bother her, I wasn't trying to enter her store, and I wasn't saying anything about her dogs until one of them repeatedly growled at me. So, fair warning to anyone walking around this storefront: if you don't want to be verbally assaulted by a hostile older woman or potentially growled at or bitten by a dog, I'd suggest avoiding this store altogether. Again, I have never been a customer here and never purchased anything from this business. I'm reviewing the behavior I personally experienced in public yesterday.

    Photos
    Framer vs Framer - This was an oil painted canvas. Beautifully framed.

    This was an oil painted canvas. Beautifully framed.

    Framer vs Framer
    Framer vs Framer

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    Ben Franklin Crafts & Frames - Craft wire

    Ben Franklin Crafts & Frames

    4.2(138 reviews)
    3.0 mi
    •$$

    Ben Franklin is a wonderful and special crafts store. I absolutely love coming here! They have a…read moregreat selection of items, especially fabric. It is insane how many fabric options there are. It is not even comparable to the other chain stores in the area. They also have a good selection of sewing notions and sewing patterns. And wow they have a ton of puzzles!! It's so fun coming in here and seeing all the great things they have to offer. The lady cutting my fabric was very kind and gave me lots of good recommendations for my sewing project. The store had a lovely ambiance. I would highly recommend checking Ben Franklin out for your crafting needs!

    I've been going to this store for a while, and so far, everyone has been pretty nice. My daughter…read moreand I recently started learning how to make jewelry, and today I called to ask whether they carry anything suitable for working with pearls. The woman I spoke with did provide the information I was looking for, but her tone came across as unnecessarily short and somewhat snobbish. She made comments along the lines of, "You should just bring your pearl here so we can look," and, "You don't even know the names of the parts you're looking for." I understood what she was trying to imply--that bringing the pearl in would make it easier for them to identify the appropriate components--but there's definitely a more helpful and welcoming way to phrase that, especially when someone is new to jewelry making and simply trying to learn. I'll continue going to the store, as my previous experiences have been positive, but this interaction was disappointing.

    Photos
    Ben Franklin Crafts & Frames - My recent fabric finds! love the patterns + batting options

    My recent fabric finds! love the patterns + batting options

    Ben Franklin Crafts & Frames - Ink pad

    Ink pad

    Ben Franklin Crafts & Frames - Craft Store

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    Craft Store

    Ace Frames & Mirrors Gallery

    Ace Frames & Mirrors Gallery

    2.0(1 review)
    2.5 mi

    I'll start with the positive: for a small shop, he has an impressive array of frames to choose…read morefrom. And the work, once completed, was done professionally. But other than that... I can't recommend Ace Frames. As a Kirkland resident I wanted to give my business to a local shop, so I brought a moderately large original piece to "Al" to be reframed. The experience was, let's say, sub-optimum. - I didn't take this piece elsewhere to cost it out, but based on previous experience, his prices are at the high end. - It took 5 weeks to get the piece back, when I was led to expect 2-3 weeks. And I have the feeling that if I hadn't started calling regularly after almost a month, it might have taken longer. - In all my visits, Al seemed disorganized, overwhelmed and unhappy. When I stopped by the shop after 4 weeks to check on progress, he literally couldn't find my artwork. There are plenty of other options for a framing shop, and no reason to deal with the stress and uncertainty of going here.

    From the owner: Creative custom picture framing for all types of art: originals, photos, needlework & fabric art,…read moreprints, memorabilia/shadowboxes, kids art, custom mirrors and more. We have a large choice of frames and conservation mats and also offer special cut designs & fillets in mats. We have a limited selection of photo frames and framed art. We also offer photo reprints, laminated frameless framing and original beaded jewelry.

    Frame Central

    Frame Central

    4.2(33 reviews)
    13.4 mi
    •$$

    I was their returning customer, had done many frames there, but I will not go back there again, and…read moreI won't recommend this business anymore, and here is why: I paid more than $800 for the framing work, only to receive a different dark color of the frame in the completed framed art. We compared the sample noted in the order (grayish color), and the result (almost black) and the difference was obvious. The store personnel informed me they cannot control how the color of the frame would turn out ...? They offered to re-do everything with a different wood but their selection was quite limited (and if the color isn't something that is guaranteed - what is the point to redo the work? Also, the wood in that frame wasn't completely finished and they had to stain parts of it over. The quality of frames degraded, but prices doubled up. I was very disappointed.

    I'm writing this review to share my appreciation for the high quality and aesthetically beautiful…read moreframe that truly enhances the artwork I brought in. I worked with Hana and was immediately impressed with her intuitive, creative and learned knowledge of color theory as she helped me pick the perfect color mat. I was also impressed with the care she took in my project which required the use of spacers between the mat board/art and the glass to best show off the deckle edge of the art. In addition to a relatively large offering of ready-made frames, they also have an admirable collection of custom moldings as well. Happy to recommend this frame shop in Issaquah.

    Photos
    Frame Central - Using several mats and frames can add depth and rich design.

    Using several mats and frames can add depth and rich design.

    Frame Central - We do quirky crazy fun designs too.

    We do quirky crazy fun designs too.

    Frame Central

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    New Dimensions Frame & Gallery - framing - Updated October 2026

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