This year my mother passed away. Receiving the beloved heirlooms from her home was bittersweet. I…read morelove the pretty things that have been handed down for generations, but losing my mother was a high price to pay. Upon receipt, a couple of the items had been damaged in shipping. I took two of them to Framer vs Framer. A marriage certificate of my fifth-greatgrandparents. My grandmother's college degree and honor roll pin. These are priceless treasures and I am honored to now call them my own. When I turned the items in, I was given a date four weeks later. That felt like an eternity, but for what I wanted it was reasonable. The desk person told me they were quite backed up, and I understood and agreed. After four weeks had passed, I telephoned to ask if my items were ready for pickup. No, they are running behind. They will call me. Alright, I don't like it, but I will wait. These things happen. Lots of people are short staffed these days. I get it. Another four weeks goes by and again I telephone. This time I spoke to a different person who was very rude to me. She told me "WE will call YOU when it's ready. We have people who have been waiting for their orders since June." [It is now December 16 and I turned in my order October 20] If that is true, why didn't you tell me that when I turned in my order? At least it would have been honest. I can deal with late but honest. The employee continued, "We don't even have your frames in yet. We ordered them, but they haven't come in." Oh, alright. Lots of people are experiencing a supply chain issue. I don't like her attitude, but whatever. Interestingly, I received a phone call from the company about two hours later, telling me my order was ready. Wow. Really? Maybe there's a miscommunication amongst staff, but the way that woman spoke to me was unacceptable. The work is fine as far as I can tell, but I will never ever return or recommend Framer vs Framer. This is unfortunate. I regularly choose small businesses over big box stores. I could have taken my money to anybody. I've used them before and had satisfactory results. I would have been disappointed if the order had taken another four weeks, but I'm a reasonable person if the clerks are at least courteous. I think most folks are.

Great work, fair cost, nice folks! I like how it turned out and the easy going team, made the…read moreprocess easy and fun.

Ben Franklin is a wonderful and special crafts store. I absolutely love coming here! They have a…read moregreat selection of items, especially fabric. It is insane how many fabric options there are. It is not even comparable to the other chain stores in the area. They also have a good selection of sewing notions and sewing patterns. And wow they have a ton of puzzles!! It's so fun coming in here and seeing all the great things they have to offer. The lady cutting my fabric was very kind and gave me lots of good recommendations for my sewing project. The store had a lovely ambiance. I would highly recommend checking Ben Franklin out for your crafting needs!

I've been going to this store for a while, and so far, everyone has been pretty nice. My daughter…read moreand I recently started learning how to make jewelry, and today I called to ask whether they carry anything suitable for working with pearls. The woman I spoke with did provide the information I was looking for, but her tone came across as unnecessarily short and somewhat snobbish. She made comments along the lines of, "You should just bring your pearl here so we can look," and, "You don't even know the names of the parts you're looking for." I understood what she was trying to imply--that bringing the pearl in would make it easier for them to identify the appropriate components--but there's definitely a more helpful and welcoming way to phrase that, especially when someone is new to jewelry making and simply trying to learn. I'll continue going to the store, as my previous experiences have been positive, but this interaction was disappointing.

Amazing work, amazing service! I went in to custom frame a picture and we ended up with a…read moremasterpiece! It's insane! I am so happy with their service and support, cannot even tell you. The first version came back a little less than perfect and they were awesome and accommodating, making it perfect for me. Couldn't recommend them more.

These folks are the best! They are very patient when picking frames, and offer excellent artistic…read moreframing advice. We've been using them for many years, and our most recent project was no exception - it came out beautifully. This was not an easy project due to beading on the picture. Even though they estimated 3 to 4 weeks due to difficulty getting supplies, it was ready sooner. I highly recommend them for your framing needs, especially difficult to frame pieces.

Thank you Stephanie and Danielle for doing such an excellent job on these shadow boxes for my…read morebarbershop. You were so helpful in showing me the best way to display my antique barber tools. They look absolutely amazing! I highly recommend SD framing for all your framing needs. I will be back for sure. These ladies are the best!

From the owner: SD Framing opened its doors in downtown Kirkland in 2023. They are passionate about art, framing…read moreand design. They take enormous pride in their work and offer the highest quality materials and service. With thousands of moulding choices and matting options, you're sure to find the perfect combination.

I had a crisis when a framed gift was delivered to me at a nearby hotel about 90 minutes before the…read moremeeting and I opened the package to find the glass shattered and the wooden frame dinged and scratched. I found New Dimensions on Yelp and immediately headed over and explained my situation. I was not surprised at all to hear that this normally would take a day or so, and even if expedited would take at least a couple hours to re-frame. So I was thrilled when Jade called me back in about an hour and I was able to pick it up, take it to my meeting, and present the gift. I was in a real tough spot, and New Dimensions went the extra mile for me. I found the price very reasonable, especially considering the quality and speed that the work was completed in.

My husband and I are photographers, we travel all over the world and we always get something from…read moreour trip blown up and framed. We have been taking our photos to this shop for many years. We tried a few other places because they were cheaper but in the end "you get what you pay for" This place is OUTSTANDING! They do a perfect job! They are friendly, their knowledge and work is almost to perfection. We recommend them to everyone we know. When people come in our home they are so impressed with the way we have things framed and they always ask us where we got them done. Thank you for your hard work and your amazing staff we are in love.

I went to U-Frame-It today to have some repair work done on an antique framed piece of art. Not…read moreonly were they able to help me same-day, but they did not charge me because they said it was simple fix. I will definitely be back again with more business. I was very impressed both with the service and professionalism as well as the time and care they took to help with my piece.

The couple running this store are two of the sweetest people we've met in Bellevue. My SO had a…read morepainting created by his grandmother and had been meaning to frame it for some time, so we decided to visit this location. The woman was incredibly kind and patient, assisting us with the frame selection process from start to finish. She specifically chose the frame in the photo for us, which added a wonderful rustic charm to the painting. Very high quality wood/framing as well. If in need of a custom frame, we highly recommend this place :) very pleased with the final product.

I was warmly greeted immediately upon entry and welcomed to a very customer-friendly store. The…read moreowner's daughter waited on me. She was very kind and patient. She didn't force me into an uncomfortable upsell and recommended how to frame something myself. I appreciated how all the staff took to our understanding that these pieces mean a lot to us. I am a forever customer for all my framing in the future. A +

***** FIVE STARS ***** Call or Visit Them 1st. you wont be…read moredisappointed. Very organized & friendly showroom. Easy private parking. Want peace of mind that your custom framing is done right. No matter the complexity or subject, they can do it right. Don't worry, be happy that you used them, you will become a decades long repeat customer like me.!

This review is on their in-store framing shop only. The…read moreemployees of the retail store and merchandise is 5 star. I brought in a print I had bought directly from an artist in Mexico City and the person who helped me select the frame a matting was courteous and very helpful. My low rating is based solely on Gail who checked me and my friend out was slow in responding, and just flat out rude. She didn't even offer to show me the finished work. The frame and mat came out beautiful but her rudeness certainly distracted from the whole experience and even though I have two additional pieces coming from this artist I WILL NOT be taking them here to be framed and matted.

Great Michaels location. Always clean, the employees here are really kind and even reach out when…read moreitems are restocked. Self checkout is modern and nice. Not sure why so many negative reviews I love this store and ever since Joann went out of business Michaels is my go to spot.

I was their returning customer, had done many frames there, but I will not go back there again, and…read moreI won't recommend this business anymore, and here is why: I paid more than $800 for the framing work, only to receive a different dark color of the frame in the completed framed art. We compared the sample noted in the order (grayish color), and the result (almost black) and the difference was obvious. The store personnel informed me they cannot control how the color of the frame would turn out ...? They offered to re-do everything with a different wood but their selection was quite limited (and if the color isn't something that is guaranteed - what is the point to redo the work? Also, the wood in that frame wasn't completely finished and they had to stain parts of it over. The quality of frames degraded, but prices doubled up. I was very disappointed.

I'm writing this review to share my appreciation for the high quality and aesthetically beautiful…read moreframe that truly enhances the artwork I brought in. I worked with Hana and was immediately impressed with her intuitive, creative and learned knowledge of color theory as she helped me pick the perfect color mat. I was also impressed with the care she took in my project which required the use of spacers between the mat board/art and the glass to best show off the deckle edge of the art. In addition to a relatively large offering of ready-made frames, they also have an admirable collection of custom moldings as well. Happy to recommend this frame shop in Issaquah.

Best gift shop in the area! And bonus they have art supplies and cards and puzzles and frames. All…read moresorts of good stuff to go explore on a rainy day or if you just need a quick present or dopamine hit lol.

The have the cutest little trinkets in here. Love shopping here with Mom when she visits.read more