Heidi's Place is simply the BEST! As a professional photographer I've been using Heidi elusively…read morefor the past 8-ish years now. She always comes up with excellent suggestions on framing different items (pictures, mask, needlework, etc). Each time I see her finished work I always think it's the perfect combination and makes my photography look wonderful. Thanks Heidi!!

Fast, friendly, dependable, flexible hours, and priced well...need anything more?…read more Next time I need a frame or repair, I am 100% coming back. Heidi is great!

I went into Tsuga Fine Art earlier this year for a custom framing job. I was warmly welcomed, and…read morethe framing options were clearly explained to me. I specifically requested that the frame/mat not cover the low "g" (see photos) on my drawing, and this request was superbly honored. I remember that the time frame for the custom framing job seemed reasonable, and that I felt that the price was reasonable also. The price was around $200. I drew this drawing/doodle last year when my friend Sammar came over to my house for a virtual water tasting with Water Sommelier Martin Riese, but Martin cancelled the virtual water tasting at the last minute due to a personal emergency, so Sammar and I chatted and doodled spontaneously. I do consider this drawing and writing to be a doodle, and I would not have considered framing it of my own accord, but my Brother / Best Friend Ryan, who currently works as a Flight Nurse on a Helicopter (Critical Care Nursing and Emergency Transport Nursing) saw my drawing and he said that he really liked it, and he told me that he wanted it framed for his Birthday. I know that I can do much better with both drawing and calligraphy, so I wasn't sure how Tsuga's staff would react to this drawing/doodle when I'm sure that they deal with professional artists frequently. I didn't draw this with any intention to ever frame it. However, the staff member who handled my custom framing order was very sweet and genuine, and she had a very positive reaction to my drawing as soon as I showed it to her. Ryan loved his Birthday present. I don't remember the exact time frame that the Tsuga staff member said that they would have it ready in, I think it was 3 weeks or so. But I do remember that the custom framing job was done well in advance of Ryan's Birthday, and I also remember that Tsuga completed it within the time frame that they had promised me, which I appreciated. I am very happy with my experience at Tsuga Fine Art, and I would recommend them for custom framing. I would return any time if I ever have anything else that I would like to get custom framed.

This is a review of the artwork and gifts available at Tsuga. There is a lot of local artwork to…read morechoose from. You can get sizes from miniatures to a large canvas. Special gifts are easy to find. Pick from coasters, jewelry, hand-turned wood tools, interesting miniatures or finger puppets for the kids, to name a few. Yelpers love the quality framing and I highly recommend them for art and gifts.

Rich did an incredible job framing so large artwork for us. We had 2 pieces custom made and we…read moreneeded someone who could do large framing. He has actually done a couple for us and he has been so patient and professional. Prices are reasonable, well crafted and professionally done. Turn around time is very good. I now want to find more art now that I know someone who can mount it so well!

Rich is FANTASTIC. We brought two pictures to him for framing that were given to me for Christmas…read morefrom two of my granddaughters. They both love art and did a Super job on these pictures. Rich understood how much they mean to me. He did a beautiful job with great frames, mats and glass. He has such a great collection of framing products. His knowledge and prices are great. We definitely will be back. Judy Sanner-Chase

Ben Franklin is a wonderful and special crafts store. I absolutely love coming here! They have a…read moregreat selection of items, especially fabric. It is insane how many fabric options there are. It is not even comparable to the other chain stores in the area. They also have a good selection of sewing notions and sewing patterns. And wow they have a ton of puzzles!! It's so fun coming in here and seeing all the great things they have to offer. The lady cutting my fabric was very kind and gave me lots of good recommendations for my sewing project. The store had a lovely ambiance. I would highly recommend checking Ben Franklin out for your crafting needs!

Absolute favorite crafts store. They have everything my kids have ever needed for the various…read moreschool projects, be it craft wire, tri-fold board, foam tapes, construction paper, frames, etc. People who work there are some of the nicest and knowledgeable people I've come across at a store. I went to get some pop tape for a project. Not only was I shown the exact place to find it in, but also the one that would work best for my needs. The lady asked me what I wanted it for and went above and beyond by grabbing a piece of paper and showing me other ways to do it. What I had imagined to be too much work, seemed very simple after all, after the little demo from her. So thankful for this store and its employees!

I recently had an old shadow box completely remade at Artisan Custom Framing. The original shadow…read morebox was pretty old and had some really bad memories attached to it, and I wanted to refresh it so that I could continue to preserve my pointe shoes but let go of the negative associations with the box itself. Sara took the time to really listen to what I wanted, while also offering innovative suggestions and her knowledge as an artist to help make decisions when I wasn't really sure about what I wanted to do with some of the details. She not only listened carefully to all of the little things that I said about my desires for the physical piece, but also all of the emotional aspects that were SO important to me. The result is absolutely gorgeous and there are special touches that I could not have gotten anywhere else. Now I proudly display this special piece of my history in a place where everyone can see it, rather than in the dark corner I used to hide the old one in. Every time I see it hanging in my home, it truly fills me with joy. I could not have been happier with the service and results, and will definitely be coming back myself, as well as recommending to anyone who will listen. Thank you Artisan Custom Framing!

Had a wonderful experience getting some paintings framed here! Sara (the owner) is an absolute…read morepleasure to work with. And the rest of the staff was very friendly and welcoming. A fantastic selection of beautiful custom frames. Great pricing for the quality and care that goes into the service. I will definitely be back for my framing needs in the future.

This year my mother passed away. Receiving the beloved heirlooms from her home was bittersweet. I…read morelove the pretty things that have been handed down for generations, but losing my mother was a high price to pay. Upon receipt, a couple of the items had been damaged in shipping. I took two of them to Framer vs Framer. A marriage certificate of my fifth-greatgrandparents. My grandmother's college degree and honor roll pin. These are priceless treasures and I am honored to now call them my own. When I turned the items in, I was given a date four weeks later. That felt like an eternity, but for what I wanted it was reasonable. The desk person told me they were quite backed up, and I understood and agreed. After four weeks had passed, I telephoned to ask if my items were ready for pickup. No, they are running behind. They will call me. Alright, I don't like it, but I will wait. These things happen. Lots of people are short staffed these days. I get it. Another four weeks goes by and again I telephone. This time I spoke to a different person who was very rude to me. She told me "WE will call YOU when it's ready. We have people who have been waiting for their orders since June." [It is now December 16 and I turned in my order October 20] If that is true, why didn't you tell me that when I turned in my order? At least it would have been honest. I can deal with late but honest. The employee continued, "We don't even have your frames in yet. We ordered them, but they haven't come in." Oh, alright. Lots of people are experiencing a supply chain issue. I don't like her attitude, but whatever. Interestingly, I received a phone call from the company about two hours later, telling me my order was ready. Wow. Really? Maybe there's a miscommunication amongst staff, but the way that woman spoke to me was unacceptable. The work is fine as far as I can tell, but I will never ever return or recommend Framer vs Framer. This is unfortunate. I regularly choose small businesses over big box stores. I could have taken my money to anybody. I've used them before and had satisfactory results. I would have been disappointed if the order had taken another four weeks, but I'm a reasonable person if the clerks are at least courteous. I think most folks are.

Great work, fair cost, nice folks! I like how it turned out and the easy going team, made the…read moreprocess easy and fun.

Doug was so helpful with suggestions on best framing practices . Loved how my artwork turned outread more

when we walked in for a studio tour, the owners were there and greeted us. They were very friendly…read moreand told us a little bit about Snohomish and their gallery. There's wall-to-wall paintings and multiple rooms. I liked what they had and it looks like they do custom framing.

This is the first and last time I will ever take anything to be framed at Lake City Picture…read moreFraming. Point blank, the shop is unable to deliver a quality product on time or by their own self imposed deadlines for remakes, but the owner made the entire experience even worse. I was referred to Lake City Picture Framing to frame a great print by Sylvia Gonzalez. I was so excited when I picked it up on Dec 16, I didn't see the issues. It was a $220 job for a basic black wood frame 20 by 36 with spacers. Artwork was already mounted on backer board to float in the frame. After I hung it noticed one of the corners had such huge gap that you could stick a dime in it; all four corners were messed up. If you do woodworking you'll understand. When they cut the wood, it obviously wasn't at a 90 degree angle to the saw. So not only were they cutting a 45, they were also cutting an angle from the front to back of the frame. I called that same day about the issues and was told to bring it back in. I wasn't able to take it back until Dec 23. The interaction I had with the owner that day just left me just dumbfounded. * She would not take responsibility or apologize for the poor workmanship. * She rudely stated that the artwork would be floating in the frame. That's the way it is supposed to be. That's not the issue. * She seemed annoyed that the frame had to be remade. If they had done it right the first time, I would not have been there and they wouldn't be doing it a 2nd time. (And now a 3rd time.) * She would not give me a receipt for the artwork; I had to ask for it. For the second time, I'm handing over a piece of art that I paid good money for. Yes, I would like a receipt from you acknowledging you have the artwork. * When confirming my phone number since they never called, she claimed people don't set up their voicemail or delete messages. She repeated that twice. My mother left me a voicemail earlier that same day; my voicemail works. Stop blaming the customer for your employee potentially dialing the wrong number. * She stated the new frame would be done on Friday, December 26, but then back tracked right as I walked out of the shop. Surprisingly, I received a call the next day that the frame was already done. They rushed it for me. Yup rushed. All four corners not aligned with gaps. One corner was even scratched up. Try three here we come. Jan 3rd, since I hadn't heard from them, I called. Employee stated she didn't know the status and since the shop was so busy would I mind a call back. No problem. Call back was from the owner. She started down the same path about how I wasn't satisfied with the work, they've been in business for over 40 years and the corners were "only slightly off." When I called out the fact that there were gaps in all four corners and one corner was even scratched up, her attacking attitude diminished. HOWEVER, she stated point blank her shop does not guarantee that frames will not have scratches. What?! A brand, new $220 frame coming out of her shop can have scratches?! I asked her to clarify what she meant and she reiterated what she said adding that the scratches were from the frame stock they use. So why use scratched stock to begin with? She stated it would be completed by January 6. On my way home from the office Jan 6 around 2:45pm, I called to see if it was ready. Nope. Spoke with owner; again abrupt and rude. Long story short. Not done. She stated it was on the table being worked and that it would be finished after an employee came back from lunch. Ready for pickup at 5pm. Because of the time from my home to LCPF, I stopped by my way home from work on the 7th. Again, not done. Well, I finally rescued my artwork today, Jan 8th. Let's just say black frames will show every imperfection especially big ones. I'm done dealing with them. Yet, I unfortunately had one more interaction with the owner. This time she actually apologized. Seriously, how many interactions later? Too little, way too late. I stated I don't want to talk to her, but she wanted to keep on talking and prove how she was right. I called out the fact that it wasn't done the day prior even though she told me it would be done two days earlier. She went down the excuse path. If there truly was an issue with one of her employees, where was the call telling me not to come Jan 6 at 5pm. There wasn't one. Had someone called me, I wouldn't have been as annoyed on Jan 7th. As I was walking out of the shop, she stated "I just can't satisfy you." I responded "No, you can't." Honestly, I really feel sorry for the employees of the shop. If the owner is treating customers this poorly, how bad does she treat them? The only thing I can say to the owner is "Own the poor workmanship, stop with the excuses, inform your customers, don't attack your customers and just apologize when things go wrong." And the only thing I can say to a prospective customer, "Don't go there."

***** FIVE STARS ***** Call or Visit Them 1st. you wont be…read moredisappointed. Very organized & friendly showroom. Easy private parking. Want peace of mind that your custom framing is done right. No matter the complexity or subject, they can do it right. Don't worry, be happy that you used them, you will become a decades long repeat customer like me.!

I was in this Michaels recently, and was extremely saddened and upset to see the painting supplies…read morecompletely wiped out. It was like a barren wasteland of sadness. Not just that, but the sketching supplies, calligraphy, paint brushes(especially Princetons, shocking that the Princeton brushes are wiped out completely except for maybe a handful of brushes, but all the cheaper ones like W&N Cotman & Artist's Loft were in supply a-plenty. I know that's not the employees fault, plus we DID just have Black Friday & Christmas, and New Years sales so maybe that's why it was wiped out (just havent gotten a shipment in yet I hope?). I'm hoping to come back in the future after a while and see if it's fully stocked again, or if that poor store just never gets to new shipments in of their painting supplies. All in all, that was sad, and the poor shelves looked like they had seen better says but were hanging in there for the long haul. OH ALSO. To CUSTOMERS who shop in this store--WTF IS WRONG WITH YOU? Obviously y'all were never taught to clean up after yourselves or put things back where you got them, because after I was sad about basically everything being out of stock, I spent a while going up and down the paint supplies & sketching materials aisles, putting things back where you imbeciles so kindly decided to leave them for the employees. If you don't want something, put it back. I can only imagine the state of your homes, vehicles and anywhere you frequent often being abhorrently in disarray & disgusting as all get out. CLEAN UP YO MESSES Michael's staff is not there to follow you around and watch over you because you're an actual toddler in an adult body. Yes they work there, but they have enough duties that don't include catering to your negligent laziness (or shall I say incompetence? Tbh you've earned all of those words, congratulations). In conclusion, if you're going to be an entitled POS who can't put things back where you found them, if that's too much *work* for you, please don't leave your trash heap of a house, and spare any establishment of any sort from having to deal with the fact that you weren't raised right. The end.

Every time I'm here the customer service is terrible. They need to hire more people to be on the…read morefloor. I asked one of the employees for help finding a product in their store and she told me to find it myself. Very unimpressed

I had a crisis when a framed gift was delivered to me at a nearby hotel about 90 minutes before the…read moremeeting and I opened the package to find the glass shattered and the wooden frame dinged and scratched. I found New Dimensions on Yelp and immediately headed over and explained my situation. I was not surprised at all to hear that this normally would take a day or so, and even if expedited would take at least a couple hours to re-frame. So I was thrilled when Jade called me back in about an hour and I was able to pick it up, take it to my meeting, and present the gift. I was in a real tough spot, and New Dimensions went the extra mile for me. I found the price very reasonable, especially considering the quality and speed that the work was completed in.

My husband and I are photographers, we travel all over the world and we always get something from…read moreour trip blown up and framed. We have been taking our photos to this shop for many years. We tried a few other places because they were cheaper but in the end "you get what you pay for" This place is OUTSTANDING! They do a perfect job! They are friendly, their knowledge and work is almost to perfection. We recommend them to everyone we know. When people come in our home they are so impressed with the way we have things framed and they always ask us where we got them done. Thank you for your hard work and your amazing staff we are in love.