Heidi's Place is simply the BEST! As a professional photographer I've been using Heidi elusively…read morefor the past 8-ish years now. She always comes up with excellent suggestions on framing different items (pictures, mask, needlework, etc). Each time I see her finished work I always think it's the perfect combination and makes my photography look wonderful. Thanks Heidi!!

Fast, friendly, dependable, flexible hours, and priced well...need anything more?…read more Next time I need a frame or repair, I am 100% coming back. Heidi is great!

I went into Tsuga Fine Art earlier this year for a custom framing job. I was warmly welcomed, and…read morethe framing options were clearly explained to me. I specifically requested that the frame/mat not cover the low "g" (see photos) on my drawing, and this request was superbly honored. I remember that the time frame for the custom framing job seemed reasonable, and that I felt that the price was reasonable also. The price was around $200. I drew this drawing/doodle last year when my friend Sammar came over to my house for a virtual water tasting with Water Sommelier Martin Riese, but Martin cancelled the virtual water tasting at the last minute due to a personal emergency, so Sammar and I chatted and doodled spontaneously. I do consider this drawing and writing to be a doodle, and I would not have considered framing it of my own accord, but my Brother / Best Friend Ryan, who currently works as a Flight Nurse on a Helicopter (Critical Care Nursing and Emergency Transport Nursing) saw my drawing and he said that he really liked it, and he told me that he wanted it framed for his Birthday. I know that I can do much better with both drawing and calligraphy, so I wasn't sure how Tsuga's staff would react to this drawing/doodle when I'm sure that they deal with professional artists frequently. I didn't draw this with any intention to ever frame it. However, the staff member who handled my custom framing order was very sweet and genuine, and she had a very positive reaction to my drawing as soon as I showed it to her. Ryan loved his Birthday present. I don't remember the exact time frame that the Tsuga staff member said that they would have it ready in, I think it was 3 weeks or so. But I do remember that the custom framing job was done well in advance of Ryan's Birthday, and I also remember that Tsuga completed it within the time frame that they had promised me, which I appreciated. I am very happy with my experience at Tsuga Fine Art, and I would recommend them for custom framing. I would return any time if I ever have anything else that I would like to get custom framed.

This is a review of the artwork and gifts available at Tsuga. There is a lot of local artwork to…read morechoose from. You can get sizes from miniatures to a large canvas. Special gifts are easy to find. Pick from coasters, jewelry, hand-turned wood tools, interesting miniatures or finger puppets for the kids, to name a few. Yelpers love the quality framing and I highly recommend them for art and gifts.

I needed a large scale art print framed - 30x48 - and had never gotten anything custom made before…read more After reading a lot of mixed reviews for other places I came across Rich's and am so glad I did. He had a fantastic selection of frames and mats and made the process fun and exciting. Rich was knowledgeable, inviting and patient. The pricing is very transparent and a fantastic value. I will definitely return for all my future custom framing needs.

Rich did a beautiful job framing a group of photographs for me. His selection of matte boards to…read morechoose from was amazing and he had one that was absolutely perfect. He is an artist in his own right - all of his cuts were exact and the spacing of my photos was impeccable. The value of his work is unparalleled. You will not find another framer who will do such a superb job at a very fair price. Lastly, I must mention his turn around - very quickly done. I can't say he would be able to do all projects as fast as he did mine but it was finished within two days, at most three. Simply incredible!

Ben Franklin is a wonderful and special crafts store. I absolutely love coming here! They have a…read moregreat selection of items, especially fabric. It is insane how many fabric options there are. It is not even comparable to the other chain stores in the area. They also have a good selection of sewing notions and sewing patterns. And wow they have a ton of puzzles!! It's so fun coming in here and seeing all the great things they have to offer. The lady cutting my fabric was very kind and gave me lots of good recommendations for my sewing project. The store had a lovely ambiance. I would highly recommend checking Ben Franklin out for your crafting needs!

I've been going to this store for a while, and so far, everyone has been pretty nice. My daughter…read moreand I recently started learning how to make jewelry, and today I called to ask whether they carry anything suitable for working with pearls. The woman I spoke with did provide the information I was looking for, but her tone came across as unnecessarily short and somewhat snobbish. She made comments along the lines of, "You should just bring your pearl here so we can look," and, "You don't even know the names of the parts you're looking for." I understood what she was trying to imply--that bringing the pearl in would make it easier for them to identify the appropriate components--but there's definitely a more helpful and welcoming way to phrase that, especially when someone is new to jewelry making and simply trying to learn. I'll continue going to the store, as my previous experiences have been positive, but this interaction was disappointing.

Had a wonderful experience getting some paintings framed here! Sara (the owner) is an absolute…read morepleasure to work with. And the rest of the staff was very friendly and welcoming. A fantastic selection of beautiful custom frames. Great pricing for the quality and care that goes into the service. I will definitely be back for my framing needs in the future.

We had some family pieces handed down to us for our new home and they needed some work done to be…read moreready to hang. The folks at Artisan Custom Framing were immediately able to help with my walk in and they are very friendly and helpful. We picked out frames and glass fairly quickly and they were able to find a good fit for my pieces that was within my budget. Turn around time was about three weeks which was expected and worth the wait! We got our pieces back and hung them immediately. We are so in love and happy with how they turned out. I have a few more pieces that will need re-framing and I will also be bringing those here. They did an awesome job!

This year my mother passed away. Receiving the beloved heirlooms from her home was bittersweet. I…read morelove the pretty things that have been handed down for generations, but losing my mother was a high price to pay. Upon receipt, a couple of the items had been damaged in shipping. I took two of them to Framer vs Framer. A marriage certificate of my fifth-greatgrandparents. My grandmother's college degree and honor roll pin. These are priceless treasures and I am honored to now call them my own. When I turned the items in, I was given a date four weeks later. That felt like an eternity, but for what I wanted it was reasonable. The desk person told me they were quite backed up, and I understood and agreed. After four weeks had passed, I telephoned to ask if my items were ready for pickup. No, they are running behind. They will call me. Alright, I don't like it, but I will wait. These things happen. Lots of people are short staffed these days. I get it. Another four weeks goes by and again I telephone. This time I spoke to a different person who was very rude to me. She told me "WE will call YOU when it's ready. We have people who have been waiting for their orders since June." [It is now December 16 and I turned in my order October 20] If that is true, why didn't you tell me that when I turned in my order? At least it would have been honest. I can deal with late but honest. The employee continued, "We don't even have your frames in yet. We ordered them, but they haven't come in." Oh, alright. Lots of people are experiencing a supply chain issue. I don't like her attitude, but whatever. Interestingly, I received a phone call from the company about two hours later, telling me my order was ready. Wow. Really? Maybe there's a miscommunication amongst staff, but the way that woman spoke to me was unacceptable. The work is fine as far as I can tell, but I will never ever return or recommend Framer vs Framer. This is unfortunate. I regularly choose small businesses over big box stores. I could have taken my money to anybody. I've used them before and had satisfactory results. I would have been disappointed if the order had taken another four weeks, but I'm a reasonable person if the clerks are at least courteous. I think most folks are.

Great work, fair cost, nice folks! I like how it turned out and the easy going team, made the…read moreprocess easy and fun.

Doug was so helpful with suggestions on best framing practices . Loved how my artwork turned outread more

when we walked in for a studio tour, the owners were there and greeted us. They were very friendly…read moreand told us a little bit about Snohomish and their gallery. There's wall-to-wall paintings and multiple rooms. I liked what they had and it looks like they do custom framing.

I was warmly greeted immediately upon entry and welcomed to a very customer-friendly store. The…read moreowner's daughter waited on me. She was very kind and patient. She didn't force me into an uncomfortable upsell and recommended how to frame something myself. I appreciated how all the staff took to our understanding that these pieces mean a lot to us. I am a forever customer for all my framing in the future. A +

***** FIVE STARS ***** Call or Visit Them 1st. you wont be…read moredisappointed. Very organized & friendly showroom. Easy private parking. Want peace of mind that your custom framing is done right. No matter the complexity or subject, they can do it right. Don't worry, be happy that you used them, you will become a decades long repeat customer like me.!

Checked in today and had a great experience! The store was clean, organized, and easy to browse,…read moreand I always love seeing what's new. I'm giving this location 4 stars only because it doesn't seem to have quite as much stock or variety as the Kirkland location, which tends to have more options. Still a solid spot to stop by, especially when they have sales! I really liked their Halloween section and the giant candy pieces.

what a waste of time and gas. their fabric dept shouldn't even be called a department. I saw only…read moreabout 100 bolts on the rack. they are promoting themselves as the replacement for Joanne's but this is a terrible joke

I had a crisis when a framed gift was delivered to me at a nearby hotel about 90 minutes before the…read moremeeting and I opened the package to find the glass shattered and the wooden frame dinged and scratched. I found New Dimensions on Yelp and immediately headed over and explained my situation. I was not surprised at all to hear that this normally would take a day or so, and even if expedited would take at least a couple hours to re-frame. So I was thrilled when Jade called me back in about an hour and I was able to pick it up, take it to my meeting, and present the gift. I was in a real tough spot, and New Dimensions went the extra mile for me. I found the price very reasonable, especially considering the quality and speed that the work was completed in.

My husband and I are photographers, we travel all over the world and we always get something from…read moreour trip blown up and framed. We have been taking our photos to this shop for many years. We tried a few other places because they were cheaper but in the end "you get what you pay for" This place is OUTSTANDING! They do a perfect job! They are friendly, their knowledge and work is almost to perfection. We recommend them to everyone we know. When people come in our home they are so impressed with the way we have things framed and they always ask us where we got them done. Thank you for your hard work and your amazing staff we are in love.