Went there recently and had really great customer service from Reyes at the front counter. He was super helpful, professional, and friendly. Big shout out to him. I highly recommend their breakfast soufflés! The "crust" is kind of like croissant, and inside is fluffy deliciousness. Get there by 10:30am or they're gone! I bought extras and kept in fridge; they heat up beautifully in the toaster oven. read more

I just had to write about my experience in Panera, on Adrian Rd., in Millbrae (not even twenty minutes ago) because I was bowled over by the new manager, Lala. You'd think it was a Michelin star restaurant, by the treatment she gave me! She was so polite, respectful, professional, knowledgeable to the point of giving me details on each of the pastries I wanted to buy, and just plain very nice. It's unusual to receive this level of attention, so, she really made a difference in a long, exhausting day. Thank you, Lala! Oh, and the orange sconces are delicious! read more

Stopped by here to pass time before an appointment and to get some work done. It wasn't too busy so I was able to place my order at the counter quickly. I got a latte and oatmeal. I was able to find a table easily too. As I was working, the noise around me made it quite difficult to concentrate. There was a worker taking her break at a table near me. She was watching tik tok at full volume and sat there for the entire hour I was there. At another nearby table, another diner was talking to someone on the phone on speaker. Overall, it was a terrible experience for me. I dropped in to get some work done thinking it'd be quiet and empty on a weekday and left without much accomplished. read more

Panera Bread - Oatmeal and latte - Sandwiches Near Me - Millbrae, California

Selected a You pick two today. Ordered a new item for me today, the Bacon Turkey Bravo, as part of a You Pick Two order. The other item was the ceasar salad. The Bacon Turkey Bravo is similar to a club sandwich, with a special sauce. It was pretty good, although I would have preferred it to be served with plain mayonnaise. The ceasar was good too. read more

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The food is always consistent. I like to order the value duets for lunch since it's the most cost effective. You can't beat $8.99 for soup, half sandwich and chips/bread. The staff is always courteous and kind. They will even greet you when coming in and out. A tip that I want to share is I use the Panera app to order food and I'm always impressed with how fast they get the orders ready. I've been visiting for the past two years and never had a later order up until yesterday. It was the first time my order was not ready at the promised time. The wait wasn't long however, and Panera even gave me a $2 credit for the wait. Their mobile app is the best and they even give you rewards like a bogo free or free pastries etc . This really contributes to a positive experience. read more

Panera food offers fresh food and satisfying to every bit. I've never been disappointed in any of the items I've had from salads to sandwiches, plus their desserts. The only drawback is that parking can be challenging, as the lot is shared with both an In-N-Out and a gas station." read more

Yes they are OPEN on New Years Day today and they seem super happy somehow. Highly recommend the $5 a month special deal for the Sip club. Unlimited drinks every 2 hours with a wide variety of coffee, soft drinks, lemonades, and tea. 3 stars for their meh sandwiches and lukewarm soup and high prices for such a small sandwich. read more

Service is swift. You can order in line, online, or on a computer screen at the restaurant. They also have customer names and order status posted on a computer screen next to the to go line. I had the toasted Italiano - it did not look impressive from an optics standpoint, but, surprisingly, was quite tasty. Ham, salami and cheese based. Probably not worth $15 for the size but it was above average for taste. Parking can be a challenge with the In N Out right next door. read more

Panera Bread - Toasted Italiano - Sandwiches Near Me - Millbrae, California

First time grabbing something from here in years. Ciabatta bacon egg and cheese: nothing special as you can see from the picture and something you can make at home. If you consider it a convenient grab and go, quality is fine. read more

Panera Bread - Ciabatta Bacon, Egg & Cheese Sandwich - Sandwiches Near Me - Millbrae, California

I posted a recent review of Panera Millbrae California within the last few days, but I had to come back and Post another review. I was having a conversation with the manager, Patricia who works here and is six months pregnant. I've never seen someone work so much and so hard in my life and it's contagious with her staff. All of her staff works very hard as well and are always demonstrating Great Customer Service. Reyes and Patricia have a great team here. It also helps a lot that the food and preparation is excellent and very consistent. read more

I went in here to grab a quick breakfast. Unfortunately, I decided to customize my order and the people in the kitchen didn't read the instructions. I went back to get it fixed and they opened up my bag and tossed in the missing ingredient instead of rewrapping it after putting the sandwich back together. Do better! read more

I was pleasantly surprised to find a waiter named Reyes at this location who is very kind and friendly. The food, as usual, is stellar! read more

Did online mobile order for 10:30am pick up and order was ready. The kickin grilled cheese was so good. I love the little kick it has. You can never go wrong with a tomato soup and grilled cheese. read more

Panera Bread - Kickin' Grilled Cheese and Creamy Tomato Soup - Sandwiches Near Me - Millbrae, California

The food is always good and fresh. Coffee/Tea hot and ready. The men and women that work here are pretty cheerful, helpful and hardworking. Clean and well decorated interior. Indoor/outdoor seating available. Private parking. read more

Panera Bread - Interior with fire place. - Sandwiches Near Me - Millbrae, California

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Great location by the airport for an early morning breakfast. We ordered online and it was ready within the promised 10 minutes. Order was tasty and accurate. Would recommend. read more

Friendly staff and good service Clean and cozy dining atmosphere I like the food choices here at Panera Bread When I am not craving for burgers and tacos, Panera is a great alternative. The food at Panera is flavorful and not super heavy on the grease. This is always something to like (I like it). Items I ordered today: - chicken noodle soup - chocolate latte The chicken noodle soup came with a French Baguette which makes a great complementary to the light meal. This chicken noodle soup is perfect for a cold, rainy day like today. That cup of chocolatey latte pairs well with it. And as for chocolate lattes? Very flavorful, interesting, and creative. One thing I really like about Panera, they are never super crowded. Overall, great first experience here so I am definitely coming back. read more

Panera Bread - Chicken Noodle Soup with French Baguette - Sandwiches Near Me - Millbrae, California

Tried to find a place for meeting off the Millbrae Station. This Panera Bread looked quite close, but had taken some zigzagging to arrive. There was a roadside sign at the intersection of Millbrae Ave and Rollins Rd, but had to walk through the gas station and parking lots. Service was promptly. Most booths and tables were sort of dark, so had to use the table off the exit. read more

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Avoid wasting your money at this location. I typically stop at Panera both all over California traveling for my job, and in many other states because the quality of food is generally the same when you travel a lot you want something you can depend on that does not happen at this Panera. This Panera bread is the exception to the rule. I ordered a BLT and paid for extra bacon what I received was a BLT with two pieces of bacon and a lot of turkey. I did not take the product and asked for it to be remade a BLT with extra bacon, which was paid for 30 seconds later I was called to the window where I open the sandwich and there was two full pieces of bacon and a less than 1/3 broken piece. That's right a BLT with extra bacon with 2 1/3 pieces of bacon on it with the prices of Panera skyrocketing and this particular Panera bread place cheap cheap out on the sandwich quality I returned it and got a refund I'm not paying $28 for a soda, yogurt and sandwich especially when it's not up to snuff The manager who refunded my money argued with the lack of bacon she says well we can agree to disagree. I said look at the sandwich there is less than three pieces of bacon on it. There are two full pieces and a small tiny broken piece. She said that's extra bacon. I'm wondering if the actual BLT would've only had one piece of bacon on it This particular location is too be avoided. It's a real shame since it's located so close to the airport. read more

Ordered for rapid pickup here and though the order was ready on time. The order was not missing an item. I got the Caesar with chicken salad and there was no chicken salad. read more

Panera bread saved my throat. I liked that you can get the combo at an affordable price. If the temperature of the soup wasn't satisfying, you can reheat it to your taste. I was a little upset about one thing - my chicken soup was a bit too salty. However, I liked the Caesar salad, and I appreciated the fact that when you buy tea, you can add honey, which has a good effect on the body, protecting against possible cold weather illnesses. My boyfriend also rated his tomato soup and sandwich, saying it's a nice place to visit in the cold season. In conclusion, I can say that this establishment can be visited often because of the reasonable prices, good food and convenient location. read more

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I sometimes go to Panera because I have the unlimited drink subscription. The people at this location will get you a cup without even verifying your subscription. Anyways I had an Asiago bagel in the Daly City location and it was pretty good. I decided to order one at this location but it always shows all bagels sold out on the app, maybe because they don't feel like making them. My guy went inside and ordered 2 bagels. One for me and one for my 7 year old. Both bagels were burnt and just thrown in the back not wrapped or anything. My sons was crispy with bubbles and mine wasn't even cut in half right. I mean how do you cut with a hole and part of the other half stuck to the other side and burn and crispy. I definitely will not be eating from this location again. read more

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I would like to know why they never have coffee at around 9am M-F. I go there at least three times a week and I have to wait approximately 15 minutes for coffee. On top of that, when I ask, they suggest the decaffeinated coffee. read more

Cold management scolded an employee in the dining space: I sat down at the window table near the ordering tablets, and where apparently is in front of the "business table" nook area where Panera management sits and talks business. As I was sitting I could hear every private conversation about names of specific employees, comments about their work performances and their work schedules. Then at the end, an older short male manager pulled up one of the subordinate employees to have a negative performance review about her. His tone was unprofessional and didn't care to listen about what the new employee was experiencing, he just wanted her performance better. Numbers, numbers, numbers and he didn't care about the humanity of his employees. To top things off, he made her get up in the middle of the conversation to help a customer at the register and come back, as if she was even in the mindset to provide friendly customer service after demoralizing her just so she can sit back down and be demoralized even more. I wish I said something because I know this poor girl doesn't get paid enough to deal with such pig-like and unprofessional big wigs. I also have dealt with similar experiences at another Panera location of management acting unprofessionally superior towards lower ranking employees in front of customers. There is clearly a deep rooted issue in the way Panera Bread corporate treats their employees and it bleeds down the ladder. Do better Panera Bread! Your management is so cold and unprofessional! read more

Panera Bread - Corporate policy failed their employees - Sandwiches Near Me - Millbrae, California

Panera isn't my first choice of food and I don't really eat here, but I decided to come here on a whim. I'm glad I did! Don't get me wrong, it still wouldn't be my go to for food, specially because of the price, but I'd come back to this location again. I really want to give them 4 stars because nothing is perfect. The place is spacious and clean, but there are some flaws like small dents on the wall where you can actually see the drywall but... what can you do.. the music isn't boring and is at the right amount of level of volume. I love that the food was prepared fast. Although the soup wasn't hot, it was "warm enough", the ingredients tasted fresh. The veggies in my bowl weren't wilted and sad looking. The rice wasn't sticky nor dry, 'twas just right! We walked in and was greeted warmly. She, the team member, respectfully gave us time to look at the menu. And when we had questions like what comes in a bowl or a sandwich and what her personal opinion was, her response was very informative and genuine. She had a great outgoing personality without being too informal. She was respectful and pleasant. She has great style. Her name is Nona and she's the reason why we WILL come back to grab another bite. Her service was the cherry on top of a good night. She also is the reason why this review, ultimately, has 5 stars. PS. I saw a review from months back complaining about what the employees were doing on their break. It's nobody's business what you do on your break. Go ahead and watch or listen to whatever you want in any volume. And if you gotta go potty and use up your whole break time, you do you. No boss nor customer should be concerned about what you do with your time as long as it's not illegal, ethical and not harming anyone. If she didn't like what she saw or heard, she can wait else where where the drive through is long. read more

Panera Bread - Warm Mediterranean bowl with chicken, a chicken soup thingy and broccoli cheddar soup whachamacallit with hella bread. - Sandwiches Near Me - Millbrae, California

Definitely not worth the money. I ordered a chicken caesar salad for $13.39. Tons of iceberg lettuce and croutons, and barely any chicken. It was fast - precooked and you can taste. Worst caesar salad I've ever had. read more

Panera Bread - "Very little Chicken" Caesar Salad; Not worth the $ - Sandwiches Near Me - Millbrae, California

Excellent service and great quality. I've been visiting for past 25 years. Great staff and courteous service. Good quality and taste persistence. read more

It's Panera so it has its limitations. The staff are kind and friendly. The store is clean. It's big and can get busy. It's a big store. It's right in the dive through for in and out burger so thats no good. I wanted to rate it higher. I got a bowl of soup and the baguette. I think they're may have been 4 noodles in my bowl of broth. The baguette was ok. Not quite a meal though. My son ordered the pepperoni sandwich and got a flat bread. He was okay with it. He liked it. I had low expectations and they lived up to them. A strong 2 stars. The cookies we got weren't great either. They were either overcooked or old. I am hoping they were over cooked. read more

Panera Bread - Bowl of broth. Chicken noodle soup is what they call it. - Sandwiches Near Me - Millbrae, California

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Panera has become one of my favorite spots for a quick, satisfying meal and a reliable place to relax or get some work done. At this Millbrae location the GM (Ian) is very accommodating, staff is friendly, the service is fast ( they must have a great team there), and I love that I can settle in with my laptop or just grab something on the go. It's one of the few chain spots that still feels personal, definitely a 5-star experience every time. Thank you. read more

I enjoy coming to this Panera while waiting for family or friends to arrive at the airport. It's a exits away from SFO and in the morning there's a decent amount of people. Not too crowded nor empty. The food is good I ordered from the kiosk a blue berry muffin and chai tea latte I'm rating this a three only because of three customer service. I've been in customer service for almost 20 years and so I notice how employers treat customers. I know we have bad days but I just didn't appreciate the attitude on a employee. This wasn't for me though. An older gentlemen who purchased his food later came back to the register and asked very nicely if his $20 bill could be broken down. The employee responded " no! We don't do that here" the tone of voice was unnecessary, the gentlemen responded "I understand". After my food came out they called out the order and I went to pick it up with a "thank you" I get no answer. I get it we are all busy and we get fought up with things. But I would appreciate a simple "your welcome" and " unfortunately, we can't break bills here" They maybe getting many people asking to have their bills broken down but it just wasn't a pleasant service. read more

Panera Bread - Blue berry muffin & chai tea latte - Sandwiches Near Me - Millbrae, California

I love the menu at Panera Bread. Today my wife and I had a small lunch, but the sandwiches and salads always taste fresh. The coffee is always great. For breakfast, get a fresh croissant and coffee, but you better get there early because the croissants sell out fast! This store has a well-arranged dining room, and it's always clean. It's a great spot to work if you need to work remotely and want to get out of the house or your hotel. Parking tip, park on the street; it will save you time and frustration read more

Panera Bread - Greek Salad - Sandwiches Near Me - Millbrae, California

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I don't normally enjoy going to massive national food chains, but Panera has been kind of a good thing for me, being on keto - lots of options and ingredients can be subbed out or removed. Salads are absolutely massive, so I personally only really need a half salad and a sugar free beverage. Locationally, it's very well located right in between el Camino and 101, right close by a Bart and Caltrain station. Soon to be built apartments across the street as well. Parking hasn't been an issue for me, but space is slightly limited by in n out, Panera, stick n steam, and L&L all sharing a parking lot with a gas station and popular car wash at the entrance. read more

Customer service is great and they are very quick to have your food ready to go. I would just like to say thanks to Rogelio,Adela and Nona for there great customer service today. Definitely won me over as a loyal customer. read more

I ordered 2 sandwiches and 2 soups for a total of $52. For that price I was expecting something worthwhile. Unfortunately the sandwiches were very underwhelming. I posted a picture so you can see for yourself. Never again! read more

Panera Bread - Underwhelming Steak and Cheese - Sandwiches Near Me - Millbrae, California

Prices have skyrocketed and portion size has gotten significantly smaller. Costs no less than $25 for a meal here.

The last two visits to this Panera have been disappointing. Both times I received notification that my order was ready, but it was not on the clearly labeled shelf which we are directed to for our orders. I asked at the prep counter about my order and both times I was told by the same employee that "yeah, it's ready". I reply that the order is not on the shelf and this employee just points and says "it's there" and points to the prep counter where a bag is at the back side of the counter which I am unable to reach. I requested both times for the employee to push the bag forward for me and she did so with a scowl. To top it off the order isn't even complete, and the grilled cheese sandwich that I ordered is two slices of untoasted bread with congealed cheese in between them. This location has poor customer service and unreliable quality of food, as well as a limited menu. Many of our favorite items are no longer in the menu. I do not recommend ordering here. read more

this was hands-down, the best Panera bread, expense of my life! Every day since this moment I have been trying to find a way to work Panera bread into my life again and again and again. Their sandwiches are Lifesavers and their soup is like a hero that doesn't wear a cape. read more

Went here for the first time this morning. I have never been to a Panera but was in the area for a meeting. Decided to grab a bagel toasted with cream cheese. When i go to grab the bagel i realize they dont put the cream cheese on for you just one small container thrown into the bag. This was a disappointment as Panera is a full restaurant with a fill restaurant staff. They do however make sure to have tip jars on every counter.... I ask for an additional cream cheese the manager barked at me what did you order.. bagel With cream cheese.. $1.99 extra wow great customer service lady. Will not come back, poor service and maybe put the cream cheese on the bagel i mean cmon you have a full kitchen staff just standing there! read more

I loved the cheerful staff here. Ordering and waiting for food to be served was fast. But what I loved the most was that it has a private parking. read more

They've got a bee problem out here. I literally thought I was going to get attacked by a sea of bees! Why not give them a lower rating? The management is trying to solve the problem by putting traps near the patio. These traps are hanging by the tree about 10 feet away. Should they buy more? probably. Moreover, I chose to run inside with a baguette in my mouth and continued to enjoy my food. Would I come to this location again? Yeah, I'll just opt to sit inside. Last but not least, I must give a shoutout to the rapid pick-up service. It's super easy and the pick-up time is fairly accurate. read more

Their rapid pick up is a joke. You still need to wait 10 minutes because it is not at the pick-up counter. A simple bagel pack ordered and paid a day prior. Staff doing their own thing in the back and no one willing to step up and help a customer get their order. I will not come back. read more