Went to this location a few days ago and per usual I don't write a review unless it's really good or really terrible. This location sets the bar pretty high from customer service to food quality and even speed. Any problem this place has is at the corporate level. Loved everything about it! read more

Fast friendly service. Delicious hot food. For some reason this location seems to be empty inside with nobody eating in. Its very quiet, almost too quiet. Carl's Jr doesn't disappoint. read more

Carl's Jr - Fries,waffle fries and zucchini - Fast Food Near Me - San Bruno, California

Got a Carl's Jr. coupon sheet in the mail and decided to use one of the coupons. As I'd never visited this particular Carl's Jr., I thought I'd give it a shot. Bad shot. :-( The older lady at the counter immediately exclaimed their store didn't take coupons, and told me to use any discounts through the app instead. Dunno why, but I relented and used my app. After all, I'd driven down here so might as well get something out of it. The order was just a Fried Zucchini and a drink, but it took FOREVER for it to get made. I also noticed that the restaurant itself, with a huge dining area, was completely empty. That's always my sign that something's just not right with a particular place. Maybe this place gets a lot of weekday traffic from all the office buildings surrounding it. Weekends? Not so much. :-/ This was the first and last time I went/would go here. read more

899 Cherry Ave San Bruno, CA 94066 Stopped here to grab some food before heading up to San Francisco. This is the Carl's Jr at Bayhill Shopping Center. I went thru the drive-thru (DT) and got fooled by the menu board. Yep, the price in bold font is just the price of the burger! So I ordered a Single Western Bacon Cheeseburger Combo, and it rang up to over $14. Food Quality, Grade (3/5): French Fries were not hot. They were probably sitting under the warmer while they waited on the burger. Fries have a very limited holding time, maybe 7-10 mins. After that, they get soggy and limp. Hot fries should be hot and moist on the inside, and lightly crisp on the outside. Okay, the Western Bacon Cheeseburger is my favorite Carl's Jr burger. It incorporates my favorite things.....BBQ sauce, Onion Rings, Cheese, Bacon, and a juicy meat patty. Oh yeah, and it's held together with a sesame seed bun. Very good burger.....juicy and hot. BTW, the quality of the soda depends on how well the mixer was calibrated. Service, Grade (4/5): Speedy and prompt service. Free ketchup and napkins without me asking for them. Value, Grade (2/5): When customers pay more, they should expect more. Carl's Jr is serving the exact same burger as before, but now with jacked up prices. Would I return? Maybe. Better idea would be to see what else the shopping center has to offer. read more

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Food service was really quick and kind. I had a problem with my app and the guy working the counter was able to help me. Fast food restaurants rely on you having the mobile app to get a good deal due to pressure from food delivery services. I was able to get what's shown below for $5, would've been $22 without the app. read more

Carl's Jr - Triple Guacamole Bacon Burger, Tropicali Refresher - Fast Food Near Me - San Bruno, California

No time to cook tonight, but Carl's Jr. saved the day! Delicious burgers and tasty sides that satisfied the whole family. Definitely coming back soon. read more

If you get to go to these business make sure that what you order is right at the window, double check and make sure they dont change anything at all. It's a way that they try to force sell you. read more

expensive For same food 20 years ago Nothing gets better But price keeps going up 13 for just the burger double western Omfg read more

This has to be one of the cleanest Carl's juniors I have ever been to. Even the drive-through is clean along with the parking lot. The staff is friendly and put the food together with care and pride. I ordered the Original angus beef double cheeseburger. This thing look like the burger in the commercials!. Thanks guys and keep up the good work. read more

Carl's Jr - Drive thru window - Fast Food Near Me - San Bruno, California

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5 dollars for a large Diet Coke overfilled with ice. Not a good value for a quick drink.

This is, hands down, the BEST fast food joint. The food always tastes fresh and is made correctly. Everyone here is kind, professional, and prompt. The ambiance is very clean and welcoming. I'd highly recommend this Carls Jr if you're in need of a quick meal! read more

Service and food here never disappoint! My fries were fresh, hot and salty! The burger was hot and my cheese was melted perfectly on the patty! The restaurants dining room and restrooms are very well maintained as well! I'll definitely be back again! read more

Not a great first time visit and I'm not encouraged to return. Got in the drive thru before 6pm. There were only 2 cars ahead of me and I didn't see too many cars in the lot, so I figured it wouldn't be busy. Ordered a MEDIUM spicy chicken sandwich combo. Then I waited at least 15 mins in line (likely longer but I stopped watching the clock). I would've just driven off, but once you're in the drive thru line there's no way of getting out. Finally get to the window, pay and the cashier dude hands me a bag with just the sandwich. I told him I ordered a medium combo and he muttered an expletive. Then he seemed befuddled that he would need to ring me up again for the drink and fries since I was only charged for the sandwich. I told him it's more than fine and mistakes happen. Paid the difference, asked for the receipts and realized I got charged for a small combo, not medium, as I asked for TWICE. And the food? Super mediocre. A pretty small, basic sandwich and limp fries. Nothing to write home about. Honestly don't know how places like this stay in business. read more

3 medium combos racks up to $70...too pricy. It's a one and done,I recommend further down the hill for Burger King, quick affordable lunch about $15 read more

Food is tasty, Service was great. Friendly staff. Love the Guac burger. The premises are very clean.

I went to this carls Jr on 6/17/23 at 7:30pm and received horrible service. I told the female that took my order that there was a trash can in the driveway preventing me from moving forward, she told me okay move it. I had to back up again and tell them that theres a trash can that needs to be moved. When I get to the window, the same female comes to window with a dirty look on her face and bad attitude. Once I get my food she tells me everything is in there and slams the window and walks off. Once i got home and im about to eat my sandwich I realize she gave me a plain chicken sandwich, chicken and mayo. I ordered a chicken sandwich that had bacon on it. read more

Carl's Jr - Trash in drive way - Fast Food Near Me - San Bruno, California

Saw a picture of the chicken sandwich and wanted to try it. I got the large combo. Fries were stale and the size of the chicken was strangely round and well within the buns. Fast service prolly due to the lack of effort. read more

Carl's Jr - Not worth it. Saddest chicken sandwich I've ever met. The chicken sandwich itself goes for $7 - Fast Food Near Me - San Bruno, California

Yup! Still a dump. Came to get a breakfast burrito and it was made incorrectly. This place isn't busy and you have the simplest job to do but the employees here couldn't follow directions to save their lives. What is keeping this place afloat is beyond me. read more

Miguel at Carls Jr. was an absolute joy. He was so attentive to detail and really appreciated his energy even at 11:30 PM. Give this man a raise because he is keeping customers happy and this business moving!! read more

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Stopped by here on my way to half moon bay and the food was very fresh and hot! The customer service was exceptional as well! The drive thur was fast, I was in and out fairly quickly! The store looked very clean and well maintained! I would definitely stop by again in the future! read more

I tried to order online, but this crappy restaurant doesn't take online orders. So I walked into the store, and tried to use a reward that popped up on my Carl's Jr app. The dumb employee had no idea had to make it work so he refused to take the coupon, and I had to pay full price. Thanks Carl. Also, this restaurant smells like it has a sewage leak. read more

I come here because it's convenient and the service is pretty decent. However the food has been declining lately. Food looks nothing like the pics-it's false advertisement if u ask me! I ordered a hand breaded chicken sandwich, And it literally looks like they put one piece of a chicken tender inside the bread. The bun to meat ratio is terrible. There is no crunchy, breading exterior as it looks in the pictures. The meat is seasoned nicely, but nothing like the other fast food chicken sandwiches. You can't expect too much from a fast food joint, but $8 for one chicken tender and a big bun is not worth it. read more

Carl's Jr - " Hand breaded" Chicken Sandwich - Fast Food Near Me - San Bruno, California

Have given this Carl's Jr. numerous times to get orders correct. Have now given up! They either get the orders wrong or don't know how to make their own specials! There have been numerous times where I get French fries when fried zucchini was ordered! They made their bacon beast without bacon! Their Wraptor burger was the last straw! I got onions and pickles in the wrap although thought the picture showed fried zucchini! Checked the Carl's Jr. site and I was correct! They substituted pickles for the zucchini. Didn't taste Swiss cheese! Didn't notice it in the wrap. The wrap had no taste!! The staff keep assuring me that my order is correct. Shane on me for not checking! Shame on me for spending so much on this place!!! Whoever owns this Carl's Jr. isn't doing a good job of assuring the staff knows what they are serving!!! read more

Return food after burger was greasy and cold. Onion rings also cold. Manager was going to charge me half but changed mine. Thanks but no more burgers read more

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I was amazed how v clean and well kept up this particular Carls Jr. is. I told the manager and hope I made his day!

Great place good service and food very clean restrooms nice restaurant will be back soon

This Carl's Jr is right across the street from Youtube HQ. Its a big space to dine. When I sat in the empty dining room I just had to think about 10 years ago when it was probably full. Now few people walk in as there are so many new trendy burger joints that people flock to. I'm not a person to frequent Carls Jr and don't have my favorite burger go-tos so I almost randomly ordered a burger combo. It was sort of pricey but was prepared well and the people working there were awesome. Everything was great except the ambiance. I would do drive through if I were you. No need to eat your burger and look at old carpet and drab interior. read more

Carl's Jr - Burger fries and soda - Fast Food Near Me - San Bruno, California

We found out that Carl's Jr was selling The Famous Beyond Burger and we had to try it. Amazing vegan burger. It was definitely filling, juicy with lettuce, tomatoes, pickles and lettuce. Texture is like a burger. On the expensive side. Will try again in future. Healthier choice of course. Give it a try. Tasty. Check out my burger. Gave it a 3 star cuz of the price. read more

Skip the new "hand breaded chicken" *expensive* sandwich. I got a box of grease, and only hand the bun had chicken in it. Gross. Won't be back to Carl's Jr. ever I think read more

Carl's Jr - Covered in grease, sandwich was dripping when I picked it out of box nee "hand breaded" chicken sandwich$$$ no ! - Fast Food Near Me - San Bruno, California

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On July 4, 2019 at 11:15PM, my family ordered two western burger, Santa Fe chicken and 3 piece chicken tenders. All came out to $29.08. So we gave $30.10. The Indian lady, who worked that shift gave us our change of 95cents. Wrong change amount. They will be off on cash when they reconcile that register. We come home and missing order of the 3piece chicken tenders. So I called Carl's jr, I know it was the Indian lady, rudely she hung up on me. As soon as I asked nicely what her name was. I think she needs more training. read more

I thought I'd give this place one last chance since it's on my way home from work and close I ordered a western bacon cheese burger and they forgot the the onion rings on the burger how the hell do you forget when you have a build sheet in the back to look at while you make the food. Same bitch was working as last time which I received the horrible customer service. Got some attitude Carl's Jr management please just fire her. Go poach from mcds they know how to train at least. Oh and it seems like every week they been raising the prices. You order 2 items and your in 15-20 bucks. I will not ever be back to this location what an embarrassment of an establishment. read more

Usually have a great experience here, the staff is usually great the management I usually talk to are great they work hard and good customers service, however today was no good 1st time I've seen this person name lissete. She was very rude from the beginning maybe she was having a bad day. I politely ask can we use our discount i work in the plaza , And she gave me the what the fuck look, I told her the managers usually gives me a discount, if not that's fine I don't mind and she was like we have senior discount and gave that look , and I was it's fine and she gave me an attitude I ask her for her name she was like you can go ahead call the office or whatever , so I just walked didn't want to escalate to more knowing this place and management is really great , must be having a bad day . read more

Most expensive and slowest Carl's Jr I have been to in a long time. They charged over $16 for a medium fries and a burger we had to sit there and wait for 5 minutes which is slow for a fast food restaurant. It wasn't even busy read more

Tip: if you review them on yelp they'll give you a free drink, there's a sign by the cashier! Just a typical fast food restaurant. I'm sure they get busy during the weekdays when people come here from the offices, but on a rainy Sunday they were pretty empty. Food is standard Carl's Jr. fast food. The staff is nice and helpful, very accommodating. When you ask for sauce they'll give you a lot. Patient if you're taking your time to order. I'm always getting coupons in the mail for them so it was nice to be able to come in and use the coupons today. Other than that, can be a bit overpriced if you're coming in without a coupon. I would rather go here than to some other fast food places that can be dirty and hard to park at. This place was pretty clean and the parking lot was empty when we came. read more

SUB-PAR TODAY Cashier Ryan G. admonished me for trying to get the attention of the other guy who brought the food to my table. I guess he thought I was trying to get behind the front counter. I just wanted to get the attention of one of the two guys in front since they seemed to be ignoring me. No Ranch dressing was delivered to my table although I requested it when I ordered and it was listed on the receipt. And then they give me only one packet(usually two packets are given). No apology was even offered to me. Another weird thing today: instead of the usual white plastic order number indicator they give you to display at your table, today he gave me a "To Go Order" number flat plastic piece, said they "ran out" - huh? There was only one other waiting for food. Weird. This is usually my fave CJ 's. Usually there's an older guy at the front (very courteous) or a Chinese guy w short hair; today there was a younger crew. Pro: The chicken tender combo does get delivered quickly, 2 mins., quite speedily. TIP: use the coupon deals from the flyer that comes with your mail, you can save $$. read more

When I worked at a hotel.. I bought a $25 gourmet burger w fries and I did a taste test w carl's jr famous star and criscut b fries.. hands down.. the famous star and criscut fries were delicious.. for less than $15 .. the Employees at this restaurant are very friendly and great at what they do.. now you know.. don't buy too many famous star burgers please.. save some for me .. :) . P.S. Their is a guy there name tristin.. he is very good.. one of their best employees. read more

Stopped here on my way home this weekend. Best Carl's Jr. experience yet! I usually don't expect much but this location was just lovely. Clean environment. Manager was super friendly and attentive! Food was fast and quick. Great service all around. Would stop here again if I'm in the area. read more

This Carl's Jr. was a pleasant surprise, especially given the Carl's Jr. franchise's reputation. Service? B+ Burger? A- Fries? B+ Speed? A- Price? C- I paid over 10 bucks for a burger and fries combo. That's way too much. If the price had been like 7 dollars, that would've been enough to give this place 5 stars. All in all pretty great and better than many of the local options. read more

The Holidays are rough as it is, and Ive recently had some deep personal tragic backstory type stuff happen in my world and honestly, when I finally got my appetite back I wanted comfort food. I wanted what I got as a kid, western with extra bar be que sauce, bacon, and onion rings. I wanted a chocolate milkshake and onion rings on the side. This is a Big Deal. I havent had an appetite in a while. The drive through speaker box wasnt working, so the heavy black man who was working that drive thru on sunday december 4th kept yelling at me to scream my order into the box. Finally i decided I didnt feel like screaming and decided to pull forward. I have no idea how my front driver tire ended up bursting in their drive thru: he told me i was "speeding" but i never really touched the acceleration. I must have hit the curb at just the right angle, or there was something in the drive thru, because my tire popped. This is all random and weird. The messed up part was when this same order taker peeked out the window and started making snide remarks at me. I pulled forward into a spot and went inside. I hadnt felt like screaming into a speaker, but I definitely felt like the basic human decency that should be afforded was missing. The staff was unfriendly and cruel about my tire on my 2013 ford fusion bursting in their drive thru. I no longer feel like eating at Carls Jr. It was a comfort food, but this location and their unfriendly staff may have put me off of my appetite for good. read more

Carl's Jr - Fast Food Near Me - San Bruno, California

I frequent this Carl's Jr often and always have a good experience. Clean, management is always helpful when needed. Food has always met my expectations. read more