I visit a lot of Panera Cafes and I love the new look Panera has implemented here. It looks great and the kiosk and table ordering are outstanding. I can place my order and pay at the kiosk in about 15 seconds. So nice. Great WiFi speeds makes the location even better. read more

I've visited this Panera a few times now, which goes to show it's worth coming back to. The inside is always clean, and they recently installed a few new ordering kiosks, which are excellent ways of finding what you want, in my opinion. The thing about Panera, even though I've eaten there plenty, is their menu is always so confusing!! So, now I'm moved on to just using those kiosks so I can see pictures and prices and know what I want. I had a free bagel on my rewards card (if you haven't signed up you are missing OUT) and I tried the pumpkin pie bagel... Oh.em.gee. It was SO good!! Take advantage while you can this season! My soup and all of our sandwiches were great as well, and came out just as we ordered. I always feel it's a tad pricey, but I do get plenty of free stuff with the rewards which makes it worth it. Wonder what the next freebie will be.... :D read more

Consistently good and friendly staff. Coffee and food are decent; only seen one bad morning were they were a little behind getting ready upon opening. As far as Paneras go, this is a good one. Would make 5 stars if it managed its tables better, but nothing bad. Bathrooms sometimes could use a deep cleaning. read more

This is my lunch date Panera when I catch up with my best friend. Lunch rush here is wild. Parking is a battlefield; seating requires quick eyes & an even faster reaction; the lines are long; the workers are stressed but smiling; the tables are a disaster but office workers take whatever's open. I still order at a kiosk, but I typically get a pick 2 with broccoli cheddar soup or mac'n'cheese with a sandwich of sorts. I eat here so little that the sandwich offerings pretty much change every time. The last one I ordered had avocado, chicken, tomatoes, and maybe some other things. It was great with my soup! Unfortunately, my lunch date's order always gets messed up. The runners typically correct it without an attitude, so that's a plus. It's a chain. It's successful. It's busy. It's packed. Employees do their best. The food is hit or miss at times though. Sometimes the wait is bad. I gotta start using rapid check out on my phone to avoid the wait the next time I swing by for a lunch date. read more

Please boycott Panera until they bring back the barbecue chicken flat bread. It was the only thing I liked from there but they took it away. Fortunately, I found out that I like bread bowls too, and after a long day I was looking forward to enjoying a broccoli and cheese soup bread bowl with a grilled cheese, but low and behold, they were sold out. Now I'm eating leftover meatloaf. This would've never been a problem if they didn't get rid of the flat bread. read more

I eat at this location a lot. The food is good and i love getting the Pick-Two meals. Today I got the broccoli cheddar soup and the Cobb salad with the French bread. The soup wasn't steaming hot and the French bread was chewy. Also, my butter knife wasn't very clean and I didn't have a chance to ask anyone to bring me a new one. Overall I like this location, I just wish the food had been a bit fresher this time. read more

Panera Bread - Sandwiches Near Me - Chesapeake, Virginia

I love Panera beyond the food and the baked goods. The customer service is excellent. I recently ordered a pickup meal for me and my family however some item were missing and incorrect. I reached out to the store and was advised to come back to have it made right. The manager not only remade my salad but also offered me a baked item for my trouble. I am so thankful and appreciative of his service and will always return to Panera. read more

I had a awful experience today. I came in on my lunch break and ordered the pick 2 meal, I normally get the butter crosswind but I guess they don't sell them anymore my tuna sandwich was disgustingly sloppy and the bread was super small I asked them why was it so small and could it be made over. The two girls behind the pickup counter thought it was funny and one of the girls who name was Erica she had a burnt orange ponytail she proceeded to make yet another sandwich sloppy as I sat and watched her LITERALLY throw my condiments and tuna on the bread and smooshed it down and they sat and laughed again. Some kind of prep cooks this place has VERY unprofessional and honestly they won't get my business every again. They offered to let me keep the food but I refused thanks for ruining my day and appetite. read more

Ordered online to pick up, portions were much smaller. It took them 15 minutes to get our then cold food out to us.

It's bad enough that the food quality continues to go downhill at this location, but the fact that the lady at the cash register felt the need to smart off to my 91 year old mother-in-law yesterday for asking about the specials is enough for me to never return. read more

This looks like a newer location. My biggest issue was that everything is automated. There wasn't anyone taking my order, and I just worry about the amount of jobs lost due to this feature. Overall, my drink was perfect and accurate. The dining area was clean and the employees walked around with free pastry samples. read more

This Panera is amazing! Not sure if it's because I haven't been to Panera for a long time or what... but they've had some major upgrades since I've been here! When I walked in the first thing I noticed was electronic touch screen monitors. I have never seen this before at Panera. We were able to order on the touch screen, get our pagers, & cups, then seat ourselves! If was such a fast process, I loved it!! The servers came out and knew exactly where we were sitting. The food is always on spot whenever I come here. I never get too full, which is a good thing because when I come here, I come here because I'm feeling on the healthy side! The salads, soups, sandwiches, and bagels are always so good! They have such a wide a variety of food that it can be overwhelming to decide what to get! read more

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This place is awesome. I tried numerous times over and over again to complete an order using two separate gift cards. The online system was not capable of completing the order in this manner so I called the store. Once I called Crystal helped me out and I was more than pleased. She actually discounted the order for the difference so I could put it all on one card. AWESOME CUSTOMER SERVICE. When in this area no other Panera will get my business. That loyal. Thank You Crystal for your service. read more

I had not been to this location in a long time, Panera as a whole to me is highly over rated. From the prices to the type of food and how its presented and then how its served as most of the time totally different situations. As expected the food was mediocre, highly over priced, and the apple I asked for was rotted on the bottom and I had to ask for a new one, the fact that the apple even reached my plate should tell you something is highly wrong with serving staff. All in all, much better places for lunch in this area, Hell, cutting edge Cafe is not to far from here and costs less and the food is way better, and better for you and its Local bussiness and not a chain. read more

I've been to Panera Bread so many times, I've lost count. That alone should tell you something! Best Cinnamon Crunch Bagles I've ever had. Decent selection of bagles, my favorites being Cinnamon Crunch, Raisin, French Toast and Plain. Cream cheese is always fresh, several flavors available. Their Bagel Bunch is a great treat for your office. Sandwiches always include fresh ingredients, choice of breads and ingredients. You can definitely have it your way (with lots of healthy choices). Salads are consistently fresh (always a must for me...no brown lettuce!). Coffee is always good and plentiful. I really haven't had anything I didn't like from Paneras, with the exception of the tomato soup (very think, more like tomato sauce). I really like their Roasted Potato Soup. My favorite sandwich is their tuna. My coworkers know that is my standing order. Tuna on country white with tomato & lettuce, a touch of onion (depending on my meeting schedule for the day), with BOLD mustard. Yummmmmy! They also have a case full of pastries and baked goods. I really like the Pecan Braid or Pumpkin Muffie. The staff is always friendly and accommodating, no matter which Panera you visit. They must really hold their employees to a high level of customer service. I also notice that the staff is typically there for several years. Another good sign in this day in time. Free WiFi which makes for a great place for business lunches! Their sweet tea is perfect and you can mix unsweet & sweet, like me, for the perfect glass of iced tea! My only criticism...it does get crowded at lunch time, so you may have to wait for 10 mins or so, to place your order. You are limited to 1 hour of WiFi between the hours of 12:00 p.m. - 2:00 p.m. Bathrooms always look clean (at least at the Paneras that I frequent). read more

I eat here every week. The food is always good and fresh. Their tea is excellent. They need to sell it to make at home. However, how your order is taken, and what you actually get all depends on who is taking your order and who is making it. I order the same thing every single time. Turkey Add mayo, no onions. I went with my mom a few weeks back, and due to the cold both of us got half sandwiches and half soup. My turkey became Tuna, and my mayo became mustard. Who puts mustard on tuna???? Frequently even though I order the same thing, it is only about 50% of the time right. Monday it was chipotle mayo and plenty of onions. My advice, listen closely when your order is repeated. GO over each thing. Take advantage of the 99 cent bakery item, the scones are awesome! read more

Today seemed to be a good day for soup, so I decided to go to Panera for lunch. The place was packed and the ordering line was several people deep, so I opted to use the ordering kiosk to place my order. I went to get my drink and noticed the drink station was filthy. It looked sticky from poured over drinks. I was able to find a seat and my food arrived at my table in no time. So here I was, enjoying my soup, when I see it. A little black hair floating in my soup. Needless to say, I did. It eat the remainder of my soup (I had already eaten a good 2/3 of it already). Right now I feel like I have little hairs stuck in my throat. I think I will stick to my usual Panera from now on. PS: They may want to repaint their handicapped parking out front. Maybe paint the lines blue. I mistook it for regular parking. Oops. read more

Great place for a quick bite or to grab food while doing work/school work. Love the rewards program!! I got a pick two this time with a jam & Swiss and bowl of tomato soup with a French baguette. Everything was really good! read more

Panera Bread - Sandwiches Near Me - Chesapeake, Virginia

They don't answer the phone. Will update the review once we know how the food experience was.

System was not working and we couldn't use the kiosks. Not a big deal, it's understandable. However, there was only one person taking orders and she was soooo slow, we were about 10 people in line and it took her forever. She was taking orders while organizing pastries at the same time. Who does that?!? Panera bread is usually fast but I guess today they didn't have lot of people working. My order took 15 minutes. Not cool! read more

After eating at various locations throughout the country, I would have to say this location falls very short of my expectations. This place is packed consistently, but I feel that is because of the lack of options in this shopping center. You are better off driving down the road about half a mile to the other shopping center and going to Jason's Deli. The portions at this location are sub-standard, and the crew looked as if they were all in chaos. Orders not being taken correctly, orders not being filled correctly, and orders not even coming out in any type of order as to peoples place in line. It's ridiculous for someone who ordered 10 minutes after we did, to get their food before we did. It's a sandwich and soup... it really takes 10 minus to prepare this? Really? (this was about 3pm when we visited) read more

I am always looking for decent places to eat vegan with my kids. This time it was my son and I and we had to kill some time and get a small bite to eat. We weren't really that hungry so I knew that I could probably order something small here and keep it under $15. My son wanted the tomato soup and I wanted a salad....there you go. Soup/ salad combo. I usually get the Caesar salad and we both got water. Easy day. Under $10 and my son loved the soup. The salad was perfect and we both split the baguette. The place was super crowded and if we would have been a party of three or larger, we would have had to wait for a seat. The bathroom was surprisingly clean consdering the number of people that were there. My son had some free wifi to kill the time and we enjoyed our afternoon together. Solid visit. read more

we have been to many panera breads and have never experienced such poor customer service. the workers at the window to get our food were very rude. another worker was rudely making her way around us to get where she needed rather than being polite about it. needless to say we will not be returning to this location. we ordered smoothies that sat in the back and had settled by the time they finally gave them to us. read more

FYI this Panera location is CHAOS at lunch. The staff makes it slightly more organized chaos, but once you get your food, it's a free for all. People were stealing tables from pregnant women (yes, this pregnant woman) and jostling children in the line for iced tea. I've now pledged to avoid this place between 11am-1pm. That said, the food is standard Panera fair. It was a very cold day and so I opted for tomato soup and 1/2 grilled cheese, water and cookie for $12. That seemed like a lot to me. The soup was nice and hot but the grilled cheese was cold by the time I got it, which is weird, as it was just grilled! read more

They're getting better. Phone help when things go wrong is spotty, and they will forget to bring out your order from time to time, but it's worth the hassle (barely) for now. read more

Conveniently located Friendly service Good food Pleasant atmosphere read more

I truly enjoy Panera Bread. It is relaxing and most of the time we get the dine in, waiter served option. This particular one is always busy, being in the middle of a strip mall and across the street from a mall, so sometimes you have to grab someone to clean a table for you to sit at, but they have yet to disappoint on their food, so we will keep going back. read more

I ordered delivery, it arrived in a timely manner and was correct but the packaging was not great. The paper my sandwich was wrapped in stuck to the cheese and tore off the crust when I tried to unwrap it. It was like a thin paper bag wrapping with no wax coating or anything to stop the sticking read more

So annoying. 15 questions for each item ordered. Know I should have done it ahead but came spur of the.moment. one hand does not know what the other is doing. No one could figure our bagel, bagel who has the bagel... food is average. Coffee is good read more

Prices are a bit high, but the food quality of usually on point. Staff are friendly. Busy place during lunch rush. read more

Panera Bread - Asiago Steak - Sandwiches Near Me - Chesapeake, Virginia

I went in today to get my pick 2 and as always the service and food was great. It was very clean and my food was made fresh and my Turkey chilli was the best. read more

This Panera bread sucks , I've waited for like 20 mins for my food .. normally it's quicker than that . I ordered a big bowl of broccoli cheddar soup come to find out it was cold and it wasn't enough , like they literally gave me a kid size .. like five spoons of it in a big bowl that wasn't even filled nearly half way . Not worth my $15 here. I'm sticking to the Panera at Kemps river instead ! read more

Best Panera in Tidewater Every Time we come food is so Delicious. I will not go to any other Panera the other ones have let me down!

I used to eat here all the time, but over the years I stopped attending. However, I had a very strange desire to go here, and honestly, I was not disappointed! It wasn't particularly crowded but there were a few people inside (college couples and elders, mainly). I ordered a lemon and chicken soup of sorts with a Tropical Hibiscus tea and oh my God, was it everything I hoped for and more. The soup was very strange (especially with a giant lemon floating in the middle) at first but the taste was light and perfect for summer, the tea was bittersweet and went flawlessly with the soup. This meal came with a small piece of bread, hardly enough you would feed to birds, but it was a nice addition to the soup. The biggest downside to the trip was that the bread was a little off, perhaps old. I went with a friend who ordered a pastry and said the same. We went at around 4-5pm, which could be the reason why. Also, the price was a bit much for such small portions. read more

This place is usually my favorite "go to" place. The food is always great - prepared fast - and service is excellent. Today though my macaroni came to me freezing cold - I went to the counter to ask for a new one and no one acknowledged me for the longest time. Finally someone asked me what was wrong and I just stated that it was brought to me cold. She didn't say sorry. Just took it and turned around and threw it away then brought a new one to my booth. I don't mind - just a tip for great customer service - apologize and act like you care. It would have made my experience better. Parking here sucks as well during rush hour. But like I said, I still come and love it there. read more

Came in today for salads, ordered extras and substitutions. Got home and both my daughters salad and mine were wrong. The extras I paid for we're not in the salads. That's $4 out the window. The attitude of the lady taking my order was terrible. The renovation is OK but we won't be back. I called 3 times to talk to a manager, only rings and then hangs up. read more

After leaving such a bad restaurant it was nice to walk in to a clean, nice smelling place. The cashier we had was training & was very nice. While I agree about thinking it's a little pricey, overall we had a nice lunch. read more

Not a fan! Waaaaay overpriced!!! It's been about a year since I have visited any Panera location. This particular Panera has been very nicely updated. I think the new order system is well thought out and a way to cut costs on staffing, however, the breakfast food is NOT worth a penny let alone 500 of them! I was VERY disappointed. The staff in the back making the food was rude. Yelling angrily that they are no longer serving breakfast after people and ourselves already placed our order on computers that clearly allowed us to do so. Our orders were messed up, the barely "half" of a sandwich that we got was greasy and tasted horrible (cost slightly under $5). The smoothies that we got tasted like crappy powder blended in possibly sour milk (cost slightly under $5 as well). Not at all worth over $20 for the meals we ordered. I will not be going back. So... to sum it up, food portions too small, cost too high, staff arguing with each other about customers in front of the customers... bad bad experience all around. read more

I was there over 30 minutes and didn't see anyone clean a table or remove dirty dishes once. There were dishes stacked upon my arrival. My soup was barely warm. When I was leaving an older lady complained about her soup and was directed to a microwave. This location is awful. I won't visit it again. read more

I will not put a star for this Panera. However it will not let me post this review if I didnt put at at least 1 star. I ordered mobile pick up and chose a specific time which was available online. My order was not ready when I got there. read more