We started coming here on a regular basis as the service and food are very good! It's not PF Changs, but it's certainly a great value! Even better if you use their app and take advantage of the discounts they offer. The place is well maintain, very clean and though it's not, all the furnishings look new. We found that ordering the bigger plate is the way to go! A plate comes with a side, and two entrées, however, the bigger plate comes with an additional entrée, for only an additional $1.80. Making it a really good value, especially when you share a meal or if you're looking to take something home for later! When you order the teriyaki chicken, it's just chicken flavored with teriyaki, and you get a really large portion of chicken. I like my food a little spicy and found the black pepper chicken is delicious! My wife really loves their orange chicken, which apparently is their number one seller! In addition to a sods fountain with ice tea, they have four special drinks, which are a slightly higher price, but are very good... I prefer the mango tea! An important note, I've been to a number of other Pands, this one is the best one I've ever eaten at, which is probably one of the reasons we keep coming back, unfortunately they're not all this good! I highly recommend this location! read more

Panda Express - Chinese Near Me - Southlake, Texas

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Noah served us and he was great. Worked very quickly, answered questions well, and very friendly. Food is always fresh and delicious. I'll be back! read more

First timer at this location! Picked up our catering order and Noah provided excellent service. Was really surprised by how generous the portions were and super grateful for it! read more

Panda Express is a High Quality Fast food that offers Dine-In or Delivery Through Application like Door Dash for Example. Almost always clean Restrooms and Lobby. Fresh food continuously throughout the day. Lobby has seating for roughly 50 customers. The Leadership is stronger at this Location with Noah doing a much more effective Job at leading by Example. This location is very busy but having talent at the leadership position creates stability and stabilizes the Long Boat versus before it was more chaos for customers or employees with less quality leadership. As long as Noah is here I firmly believe that this will be one of the best Panda Express Locations in the DFW area. Noah and his staff are Bar none more respectful and friendly than other stores. Parking is not an issue the parking lot is huge and also overflows can park at Lowe's which isn't as good as Home Depot so it's never full anyways. For Delivery Only Tips I Strongly Suggest using a Platinum Door Dasher, Tipping 20% of your order to Avoid Generation Z Demon Enjoy Your Meals and have a Great Day! read more

Panda Express - Southlake, Tx Panda Express - Chinese Near Me - Southlake, Texas

A sad detail is that Panda Express does not offer any real vegetarian options in Texas while it is very easy with any Asian cuisine by substituting "Tofu" for the meat item. Steamed Broccoli is good but only a side and not an entree. They are missing thousands of potential customers because of this impediment. The beyond meat chicken was available in some states for a very limited time only. Could try it for a longer time. By the time people became aware of it, it was gone! read more

For fast food Chinese food Panda Express puts out a pretty decent product. I am happy to find one in a close proximity for me to get to. My only criticism of this particular location is that it does not have a drive-thru. I came here today for lunch and chose chow mein as my side. My two entrees are the sweet fire chicken breast and the Sesame honey chicken. Those are pretty much my go-to ingredients When I visit a Panda Express. I like to compliment the service here as they are very appreciative of the business and genuinely think each customer who has visited them. read more

Panda Express - the entrance to the restaurant - Chinese Near Me - Southlake, Texas

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I ordered for pickup his afternoon. When eating my very blan meal (no flavor at all today) I came across a piece of plastic in my food. Very little remorse from staff. read more

Panda Express - Plastic in orange chicken - Chinese Near Me - Southlake, Texas

Thankful for the good food but very disappointed in not getting any beef with my "beef & broccoli." Good location though read more

Panda Express - Thankful for the good food but very disappointed in not getting any beef with my "beef & broccoli." Good location though - Chinese Near Me - Southlake, Texas

This location was horrendous. No drive thru & to make it worse, there were visible sanitizer buckets out on the counters near the food and drinks. Huge health violation & unappetizing. Rice was overcooked & king soo chicken had no seasoning. Would not return read more

It's Chinese buffet, except that it's served with a smile on your plate. Quite a better alternative than stuffing it's neighbor (McDonald's) down your throat when you are hungry after a day of Southlake shopping & don't want to pay a Del Frisco's-like price. The Sweetfire chicken is a must-try! So glad that the cashiers offered a sample first. A tender bite of sweetness with bits of pineapple that has a tinge of cayenne pepper kick is how I can sum up the taste. Complimented with fried rice & an additional side item of General Tso's chicken, this Panda Expressway makes for a pretty decent meal. My biggest complaint would be the vinegar content. I mean, damn! You can smell the vinegar escaping your skin pores after ingesting it, no matter how delicious the Panda Express meal was. I suppose this preserves the seasoning best when cooking for the masses (the downside of a buffet). read more

Panda Express - Sweetfire chicken, along with General Tso's & chicken fried rice for $8. - Chinese Near Me - Southlake, Texas

I have eaten here several times. For the most part, its usually pretty good. Other times, like today, it SUCKED!!! the chow mein tasted horrible...tasted OLD. No matter how many sauces I put on it, it still tasted nasty. Other times, the staff are just RUDE. This time the servers were very nice and efficient but I noticed they don't even offer extra napkins anymore. You have to ask for them at the counter. All sauces, you must do the same. I have given these folks enough tries. Won't be back again!!! Must be managed by the same folks as next door KFC....lobby is NEVER opened!!! read more

Fast forward 9 years and the world of delivery and pick up sure has changed. My teen carb loads for sports and requests Panda often. Instead of waiting in line, I've started to place the orders online. Bigger plate with three orders of teriyaki chicken with with rice. Every single time I go to pick it up the food isn't ready. And that's even giving an extra 15 minutes beyond the time it's supposed to be ready. I guess the teriyaki is a popular item at dinner time, but maybe the cooks should prepare for this and start cooking it BEFORE they run out completely. That's a 14 minute wait right there. So combine that with your pick up wait time of 15 minutes and you're waiting for almost a half hour. Ridiculous!! read more

I lost my money buying my lunch at that Panda Exp. I did not find any flavor, just black pepper.

I ordered from here using Grubhub because I work at the hospital and needed dinner for my night shift. I placed a order for beef broccoli, sweet and sour chicken, shrimp fried rice and just fried rice on the side. Delivery was great but my order was wrong. No rice to speak of at all. Some stale noodles in its place and some spicy chicken. When I called to get the correct order they refused to fix it so I asked for a refund and they said I have to go through Grubhub which is what I did. Not that Panda Express has the best tasting Chinese food but you want what you ordered. Never again read more

PANDA, PANDA, PANDA Feeling like a quick Asian fix near grapevine without emptying your wallet so much? This is the spot to do it! The food is delicious, never cold or over cooked under heat lamps (unless you show up at the very end of the day, let's be real) * Service: 8 - team is nice and friendly to customers and rolls you through the line quick and efficiently. * Deliciousness: 8 - try anything shrimp related (if you like shrimp) it's bomb! And the cream cheese wontons are the best side add! * Visually satisfying: 8 - nice colors on the walls and wood tables. Booths are comfortable and there is big windows allowing lots of natural light to pour in. * Cleanliness: 8 - not bad for a small place. Restroom looked better than a 7-11 restroom so that's a plus *heres a tip: Grab a handful of of fortune cookies, that's why they have a bowl Keep exploring, the world is our playground! 1OO read more

Panda Express - Chinese Near Me - Southlake, Texas

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The worst! We had to wait extra long for our food then was handed someone else's order. The lady at register ran after to give us what she thought was the right order. When we were home to eat, it was the wrong order. Horrible and incompetent read more

I've been eating Panda express since I was a child, & never in my life have I had such good food from panda express as I did from this location. I always thought the chow mein was supposed to be a kind of hardish noodle & not super flavorful or much sauce, but this location opened my eyes as to what panda express food should ACTUALLY taste like. Apparently all the other locations i've been to in my life were just sub par bc this location just changed my view on all other locations standard. This locations food is so flavorful I just was in shock at how much i've been missing out on the flavor from the food of other panda express locations. read more

I would give a zero if I could. The Southlake Panda Express is the worse. The assistant manager and the front server are the rudest and most disrespectful 2 human being I had ever encountered. This was our first time and it would be the last. They laughed at us and gave each other the looks as my son was placing his order. As a paying customer, I felt like they didn't want to be bothered while they were busy chatting. I read Southlake P.E. had so many awful reviews and I completely understand the reason why. These 2 should be fired for what they had done to me and making fun of my special needs son. Yes, he was stuttering. It was such a humiliating and embarrassing experience in front of other customers with the way we were treated. My son was traumatized by this ordeal, got to the car and started crying. I called the place within 2 minutes after we left asking to speak to the manager but the same assistant manager answered the call. I had explained to her how they made fun of us and it was not nice of them. They clearly have no empathy and lack work ethics. I told her to apologize which she did not. She actually HUNG up on me. Pure insanity and lack of professionalism for sure. Southlake Panda Express, I know we are just a number...but you lost us as loyal customers. Never Ever Again!! read more

I have done a mobile order TWICE and they never have my order even though I showed them the email confirmation and the app. This time they said they wouldn't help me and that I should go to another store. They didn't even try to help me or give me a refund. Worst customer service I've ever received and they were so rude. read more

I walked into the restaurant tonight at 9:52 and I knew they closed at 10 (yes tonight I was THAT guy!) I use to work in a restaurant myself and I know how it is, everyone wants to go home as soon as possible but you still take care of the customer. As expected the floor was mopped, the tea had been dumped, the glass was being cleaned and there was one couple eating over at a side table. I wasn't planning on ordering anything that would require a whole batch to be cooked. I wanted two things: teriyaki chicken for my son and whatever else they might have that was at least edible looking for myself. There was no teriyaki chicken visible so I asked about it and was told they didn't have any. I pleasantly requested for a small amount to be cooked for my son to which they told me they had already cleaned the grill and would be unable to cook any teriyaki chicken. At that point I became less than pleasant! I understand doing all you can to prepare to close but to actually be in a position of refusing to prepare food prior to closing is something I find to be inexcusable. In the past my two sons and I have eaten in this restaurant at least once a week, mostly the food was enjoyable, however, at this point I have no interest in myself or either of my fourteen-year-old sons or their friends ever returning to this restaurant under the current state and conditions. Patrick read more

Typical Panda Express, quality of food is good, portion is a lot. It's my first time getting so many shrimps for an order of honey walnut shrimp. I made an order and it says it'll get ready by 11:55. I got there at 11:49 and people were lined up. I just let them know I'm here for online pick up so that they don't forget my order, but the lady didn't like that idea. she states "but it says 11:55!" I said I can wait, and sat down. Manager gave me a free drink, which was good thing. But she was still giving me a bad look while preparing foods for people. At 11:53, she gave me my food. which is good. I thanked her, and she said nothing. I then said have a nice day, and then finally she says you too. Someone was looking at me with a face saying what's going on. I said she's mad because I came too early. Later he goes, now she's mad at me for talking to you, lol read more

Fast, clean, tasty, generous portions, friendly nine out of ten times, what else can you ask for when you're in a rush and hungry? Oh yeah, a drive thru, I guess that's the only change I would make to this place, McDonald's, Burger King and Taco Bell/KFC are all next to you guys and they all have a drive thru. It is a hassle taking my kids out of the car to go inside. Maybe you should add a drive thru to this location! Pretty please? read more

This place is quickly going down hill, no selection just a bunch of excuses from staff. Won't be going back to this one.

I came in on 1-18-20 to a very rude/snarky staff member. While keeping an attitude she proceeds to tell an Uber delivery driver that he or she is responsible for preparing the customers order. The professionalism in this business needs to be redeemed. So not only was I upset but I could see the driver was getting irritated as well. I as an Uber member myself know that the driver is not allowed to make drinks or open food to check if order is correct that is the store/restaurants responsibility. read more

Arrived after the sun set. Cold and almost frozen by the wintry weather hitting the area, we were happy to order two hot meats and not have to cook tonight. 2 Panda Bowls of the Shanghai Angus Steak one with fried rice and the other with Chow Mein total 16.13. Enjoyed warming up with my Angus Steak and rice, not thinking about my diet, which consists of not eating Italian food every day. Quick service and an entertaining group of three sat three tables away. They left in two cars and not with whom I thought they would be. read more

Recently I was introduced to Panda Express. I had driven by this location many times and totally forgot about it. Very attentive staff who even asked if I wanted to try something . I was also excited with the Pepsi products too. Food was fresh . Bravo !!! read more

Food is good but there is no where to sit down and eat since all of the COVID bugs are taking up the tables...open the dining room! It is time to get back to normal life!!! read more

Every time I go to this Panda Express something is always out. This time it was the mushroom chicken. Last time it was Orange Chicken. How can you provide excellent customer service if you don't have the food? Last time I will try the PE again. Pei Wei has so much better quality food at the same price. read more

Because of lack and staff and COVID-19 they close at 9pm, as stated in their door. I ordered online and by some mistake on the app I was able to order at 9:08pm. They stayed late to make my order fresh and were absolutely wonderful during this (I imagine) infuriating moment when I showed up. I recommend it highly and praise Aaron, Eric, Joaquin definitely deserve a raise. read more

Food was good as you would expect from panda but the portions where severely lacking... Usually a plate is enough for 2 meals but this location barely served enough for one. Also they like to skip on the meat and serve a lot more vegetables, which usually wouldn't bother me except that the mushroom chicken literally had one lonely piece of chicken in it. I will definitely be avoiding this location in the future read more

Panda Express is pretty consistent with their food quality. There was a long line but the staff was good at serving everyone. I had the sweet fire chicken which was really good! Great spot for a quick lunch Durning the week read more

Food is what you'd expect but the SERVICE today was terrible. There were about 7 ppl waiting in line because they failed to realize early enough that they were running out of chow-mein. Sadly my noodles came back dry and undercooked after waiting almost 15mins. Please train your staff in better communication and learn to work better during rush hour. read more

This place is great. If you want to eat some food that will give you an Asian feeling.

Me and my family love this restaurant and recommend the chow mein:) I hope you guys that are reading this can visit and eat some amazing foos read more

I really like eating here, however, the cashier Marcela is not very polite. She scanned my card and it wouldn't read on their machine (reads everywhere else) she refused to type the credit card number into the machine and I had to return the food to her. Aside from that, I like the place, it is always clean and the portions are good. read more

The food here is always amazing and fresh! There is a bit of a line during the lunch rush but other than that it's not too bad. Definitely recommend! read more

Tasted so much better than I remembered. I will definitely be back to this location in grapevine t's. Soon

Complete garbage at 9:30 PM. Had only 3 choices to pick and it looked like it had been sitting there for hours. Also noticed later they locked their doors at 9:50 not 10. read more

I love Panda Express, but this store was below average for the chain. My rice had no flavor and the Sweet Fire Chicken was too dry and crunchy. Luckily the Orange Chicken was pretty decent, but still not great. Service was fast and polite, but the food wasn't what it should be. read more

Marcela P has an awesome personality every time I visit the store. Very helpful, prompt, and quick to resolve an issue. Love her spunk! The entree's are all delicious. Have to get crab ragoon every time I get an order. read more