I'm happy I chose JM and not Subway. The reviews for Subway were a bit concerning, and I wasn't willing to chance a bad experience. I was in the mood for an Italian sub, and I knew JM would satisfy that craving. The bread was very fresh, and with every bite, there was no disappointment. The service would be the only thing that stood out to me; it was slow, and the gentleman dressing the sandwiches, I don't think he wanted to be there. I went during the lunch rush, and moving at a faster pace would have been beneficial. I suppose on the flip side, he could be moving a lot faster and making a mess while doing it. So, I'll take the slower version. Overall, the visit was a great one. The shop was clean and very well organized. read more

Jersey Mike's Subs - Original Italian - Sandwiches Near Me - Bedford, Texas

Ordered 2 original Italian and a turkey sandwich. Zero salami on either sandwhich, maybe one thin slice of cappacuolo, no prosciutto and zero pepperoni. No onions. It was delivered and when we called we were told that we would have to bring it back. Extremely disappointed as this used to be my favorite service sub place read more

I tried the viral tuna sandwich that is circulating through social media. I am usually skeptical on tuna from delis but this was really good. I ordered the tuna on rosemary bread with lettuce, onion, double meat, banana peppers, jalapeños, pepper relish, vinegar, oregano, and honey mustard. read more

Jersey Mike's Subs - ##10 Tuna Fish - Sandwiches Near Me - Bedford, Texas

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I ordered the viral tuna sandwich just like the video said and I was disappointed. I know I should have gotten something else. It wasn't bad, it was just very messy and the flavors didn't really come out for me (very tangy). Next time I will go with a hot sandwich of some kind. Hubby said they were nice and fast with our order. Place was not too busy and it is definitely Jersey-fied, as far as decor. read more

Jersey Mike's Subs - ##10 Tuna Fish - Sandwiches Near Me - Bedford, Texas

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I placed a takeout order and paid in cash. When I got home, I realized I had been overcharged. I called the store, and the staff acknowledged the mistake, but said I would need to return to the store in person to receive the refund. I explained that making another trip was inconvenient and asked if they could simply send a gift card for the small amount owed, but they declined. I also requested the phone number for the general manager and was told they could not provide it. While the food was fine, I was disappointed with how the situation was handled and the lack of flexibility in resolving a simple overcharge. read more

My partner and I pick up Jersey Mike's at least once a week. Our order is always accurate and fresh. My favorite is the roast beef sub. I eat roast beef in no other context than on their subs. My partner almost always gets the chipotle cheesesteak. We can't help but get a few of their chocolate chip cookies... with every order. Their the perfect texture; not too chewy and not crunchy. read more

Sandwiches were good, but nothing to rave about, PotBelly is the one to beat, the toasted sandwiches are truly great.

The customer service needs improvement, particularly when it comes to time management. I visited for lunch after work and waited 15-20 minutes for my order, while multiple customers who ordered after me were served first. This lack of organization was frustrating, and addressing it would greatly improve the overall customer experience. read more

This is the only Jersey mikes that's OverCharged me for bacon. Got 3 pieces of bacon on the # 43. Added $7 to my sandwich. Eat Jersey mikes all over the dfw and this one charges you per piece and it's not even on the menu. (Price gouged) read more

Great sandwiches, fast and friendly service. Location is not too busy either. I like the turkey or tuna sandwiches mikes way with Jalapeno's. read more

I ordered from the app for delivery cause I'm working and in meetings and can't leave the house. My sandwich gets her and it's missing...onions, tomatoes, pickles and cheese. I called and they looked at the camera and said my sandwich was fixed correctly. I have the sandwich and NO IT WASN'T. Then she wants me to take it up there to fix it. Are you going to give me the tip and delivery fee back? The whole point of delivery was because I don't have time to go get it!!! Do better Manager Lady who didn't even offer her name. read more

Jersey Mike's Subs - What I got - Sandwiches Near Me - Bedford, Texas

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Jersey Mike's Subs always hits the spot! Fresh eats and delicious ingredients! Love the Italian sub with all the fixings and the turkey is regularly on point! Crew is friendly and top notch ensuring that our order is exactly the way we want. Restaurant was clean, bright and cheery! read more

Jersey Mike's Subs - #7 Turkey and Provolone - Sandwiches Near Me - Bedford, Texas

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They were very friendly and made the subs with love! You could see that they were a team, they worked together and cracked jokes as they did their jobs! read more

Jersey Mike's Subs - Sandwiches Near Me - Bedford, Texas

Doing on online order? Check your sealed bag before you leave with your meal. First, they didn't give me a drink cup until I asked for it, and then they didn't include the chips I ordered. They sealed the bag without including them. Just another retailer that doesn't give a crap about customer service. They offered nothing to make up for their mistake, either. read more

I've been here several times and never had a problem.I was told to try their Philly cheese steak.You wouldn't expect a good cheesesteak from a place like this but boy I was wrong.The big kuhuna is my go to now.I've tried several of their sandwiches but i keep going back to the cheesesteak.Don't get me wrong all their sandwiches are great but the big kuhuna is my favorite.If you have never been to jersey mikes I highly recommend it. read more

This location has gone downhill and gotten sloppier after the poor service over the past months. I'll not set foot in here again for the foreseeable future. The tall long haired worker really needs training in communications and customer service. He gives off the wrong quick impatience quips to his customers. He also used pre-cut meat presumably over-cuts left over from earlier instead of fresh cut meat! Not acceptable to the standards I expect from Jersey Mikes. read more

Sunday night 8:10 PM. Walked in, a guy was making what looked like a cheesesteak. He didn't acknowledge I was there. A minute or so later an older Hispanic man walked by me and the cash register and pulled a couple stickers off a roll and went to the guy who was preparing the cheesesteak. Again no acknowledgment of my being in the business. I stand at the register for a couple minutes. These two are still oblivious to me. Keep in mind I was the only customer in the place. I just left. Another place scratched off the list read more

I love jersey mikes. Any other location I go to it's always great, but for some reason, this location ALWAYS gets my order wrong. It never fails. It's disappointing because the other locations pay attention. I wish they would read the tickets when people place an order. I've even gone inside to order and had to stop them from adding or removing items I've asked for. Maybe one day they will hire competent employees. read more

When this location opened it was like a dream come true. That may be over the top but I LOVE sandwiches and my family lives close by so it was a win-win for me. There really aren't any Jersey Mike's locations conveniently located by my home or work except this one. They have cold and hot subs. I always end up getting the #9 or some kind of turkey sub. Between Jersey Mike's and Jimmy Johns it's a tie for me. Both are good in their own way. Jersey Mike's offers all the fixins though, like oil and vinegar. I have ordered through the app every time since they opened and my order has always been ready at the door. The restaurant is clean. read more

This restaurant has gone downhill! The service is slow and the bread is soggy. The cheese wasn't melted and it's supposed to be a Philly cheese steak ! My family has spent a lot of money here, especially when it's $15 a sandwich. read more

This locations is a joke! Ordered online. Showed up at stated time. They were busy and food wasn't ready. Ok, I get it. Watched people walking in placing orders and getting their food. Finally was able to get someone's attention and was told oh your here I guess we will start your order. UMMM WHAT! An hour from placing order to get food. App tells you when your order should be ready and says come in and pick it up from the pick up rack. Not let us know you are here so we can then make your food. This location is run very poorly!! read more

All I can say is WOW! This location has the most incredible gal working for them, who goes by the name of Knox! Although the food happened to be really delicious, by the time my order was handed to me over the counter, I was so blown away by the fabulous service and the personality of this chic, that it really wouldn't have mattered what my sandwich tasted like. I kid you not! This girl bends over backwards to make her guests happy and does it with the most incredible smile on her face and her ability to be so personable was just so impressive to me. I once owned a restaurant for 18 years and let me tell you that this girl is exactly what a restaurant owner dreams of stumbling across. Knox should be on your list of candidates for upper management as her ability to turn a somewhat blah mood into a mood so energized and happy and motivated. She actually changed my day and the day of the person I was grabbing a meal with. This was the first time I had ever tried Jersey Mike's and I will be back. My advice to Jersey Mike's is take very good care of this employee as she will make you a lot of money in the end. This gal will keep people coming back for more. She is worth the investment because you and I both know that people like her are extremely hard to come by - if ever. Wow! I just cannot say enough! Good Luck, Knox.... you will go far and I really am so glad that I was fortunate enough to meet someone as awesome as you! Annie Hale read more

My online order was 35 minutes late. I was supposed to pick up at 11:51 and got my sandwiches (only 3 sandwiches...) at 12:25. there were only 2 employees working at noon on a Saturday and they took the orders of customers in line and forgot about the online order I had placed nearly an hour prior. When I brought this to the attention of the woman working, she asked if I wanted a cookie or bag of chips. A 5 minute wait might have warranted this. But over a half hour? I'm a loyal customer and used shore points to purchase a portion of the the meal and I believe my points that I used to pay for the purchase should be reimbursed. Loyal customers shouldn't be treated this way. I've left a comment to the branch manager about this. read more

Good service. The time I went was slow so I got a fresh famous Philly. Dont eat much jersey Mike's but this was a good spot for a quick bite. Clean, cool, good food. read more

Holy Cow. Very impressed by my sandwich (56), and even more impressed with the service. These guys and gals are exceptional...! Thank you so much for an amazing sandwich & service experience! read more

Really love Jersey Mike's but the guy making the sandwich today really could not care less about making a good sandwich. Will not be back to this restaurant. read more

Boring sandwiches need not apply! I tried the Super Sub, not "Mike's Way", but with everything on it - pickles, onions, mayo, tomatoes, lettuce, banana peppers, relish, and "the juice". I needed about 8 napkins to polish off the regular size. Be careful, it gets messy! However, the flavor and quality ingredients are well worth it. read more

Can't go wrong with Jersey Mikes. It's the best "fast food" sandwich around. Mikes way is the only way.

This was the slowest moving crew I've ever seen. I wouldn't recommend this location.

We came here for dinner on a Friday and the employee who helped us was working alone. Her name was Stephanie and I watched her make sandwiches for 4 different people at once. She seemed very collected and professional even as she was clearly busy. On top of that she was very friendly and courteous and kept smiling at all the customers. The sandwiches were great, very high quality! Will come again! Thanks for the great customer service and food! read more

Jersey mikes is great! This location is superb! Went here on my birthday for a free treat! The buffalo philly is literally the best sandwich ever! Add some hot peppers if you're able to stand the heat! Overall, the staff is really friendly and helpful (it was my first time). read more

I ordered 2 subs to be delivered with their app. After an HOUR waiting I called to see what the heck was going on. I was told the company they use to deliver didn't pick up my order. What? Really? Why didn't Jersey Mike's have the courtesy to just call me? It's not like they were swamped with customers. Guess they would rather stand around shooting the breeze with each other than to call me. I was told they would make the subs over again so they would be fresh but I had to come get them. When I arrived they began preparing my order. It was Ok. They had nothing to say about their sloppy customer service and total disregard for my experience. Next time I want it Mike's way I'll go to another unit. read more

This places customer service was amazing. Specifically knox. She was the most happy employee I've ever met. I'll definitely be coming back when I come through Bedford! read more

Love Jersey Mikes! The staff is friendly and the place is clean inside. The sandwiches are really good! Fresh ingredients, they slice the meats to order, really good bread. Definitely recommend this place! Try the cheesesteak and the club supreme! read more

T is the one !!! His energetic and personable attitude was something many people can't find in customer service. He greeted my friend and I with a huge smile and remembered all 3 orders while only repeating it once! Their quality of the food never disappoints and it definitely tastes better knowing it was made with pure joy ! Definitely give this location some business you will NOT be disappointed! read more

Recently did a online pickup order. Upon trying to eat our Italian classic subs found the bread on both subs were hard. This is the second time this has happened at this location. Complained to corporate, but the forwarded my complaint to the local restaurant. Never received a response back. Next order I guess I'll go back to the Colleyville store. read more

Great subs and sandwiches. They serve great taste, quickly, no fuss, no muss. Everyone is very courteous and helpful. Try it, you'll like it. read more

Stephanie (hope that is the correct way to spell her name) plus staff are phenomenal! I enjoy coming here! They greet you and do a very great job in preparing your food! It's clean and enjoyable every time I go to pick up a meal! read more

The sandwiches are awesome. Still looking for the sub I used to get 45 years at a place called the Great Outdoors. This isn't it, but Subway is even further. Good food, good prices. read more

i go here almost everyday and it's always a great place to eat, they get to know their customers and it's too the point they already know what you usually get read more