I went and asked for the honey walnut shrimp and teriyaki chicken and they gave me orange chicken. We cleary said "honey" "walnut" "shrimp" and i get orange chicken. Very bad customer service over all. I also digged into the food and it was very cold read more

I commonly come to panda express this location because I like the food from panda express but as many times as I've been to this specific location on Watson this service is absolutely horrible. Yet again I went to this location JUST FOR CHOW MEIN. And i went through the drive through ordered two large chow meins at 10:56am for 9.18 cents per my physical receipt... they said it wasn't ready and to park out front for just a moment and it would be out. I pull around front and I'm waiting for 15 mins.... i finally go inside and the woman at the register says " what are you waiting for " instead of do I need something or how can she help.. i let. Her know I went to the drive-through and placed an order and was told to wait in my vehicle but it been over 15 minutes and I was still waiting on my food. She had a very aggressive interaction with the woman working the drive-through window who also told her she was waiting on cow mein to be cooked. I asked to purchase a bag of fortune cookies in the meantime. This location NEEDS HELP OR NEW STAFF considering there aren't many options and this location does well, just staff with people who at least arnt rude to customers who frequently visit this location! read more

Panda Express - The line is always like this and the staff is soooo slow. - Chinese Near Me - Buckeye, Arizona

I would give it a ZERO if I could! The restrooms are filthy, towel dispenser is empty., floors are sticky. Not to mention there is food and trash all over the dining room floor. The trash cans were overflowing so someone emptied them, but she didn't bother to wipe down the tables or sweep up the food and trash on the floors. This place is absolutely disgusting! GET IT TOGETHER Panda. read more

See all

I ordered teriyaki chicken and honey walnuts shrimp. They forgot my teriyaki Chicken. I tried to call them back but never answer my phone. read more

Panda Express - I ordered teriyaki chicken and honey walnuts shrimp. They forgot my teriyaki Chicken. I tried to call them back but never answer my phone. - Chinese Near Me - Buckeye, Arizona

See all

It is official, I am never going back to this Panda on Watson again. The service is the worst. I ordered 2 teriyaki chick bowls and the gal asked me 4 times what kind of sauce I wanted. I had to park for 15 minutes while they made my pepper steak and only filled the container half way. Rip off. Home office please do something about this store. I am switching to frozen Chinese until we get different restaurant on Watson. read more

Never in my life have I had a worse experience. I ordered $50 worth of food to be delivered to my home and noted EXTRA teriyaki sauce. When the food made it to my house, all the food was cold, orange chicken had hardly any sauce on it and tasted hard and old. MY MAIN COMPLAINT: They did NOT include ANY teriyaki sauce with the teriyaki chicken. Un acceptable. So I had to drive all the way back to the restaurant to receive my sauce because no body answered the phone after 20 minutes of trying. Upon arrival the manager was not accommodating, didn't believe me and gave me a very hard time. Other staff members were yelling at each other behind the counter and yelling about certain work duties, and who has to do it and who doesn't. Very unprofessional. The teriyaki sauce was NOT ready, and I had to wait longer for them to make the sauce. Nothing was stocked, i.e. forks spoons, straws, napkins etc... The manager is not capable of being in this position, and has run this store into the ground! just look at the reviews on here and google. Level this place and start over. She didn't even offer me a refund or any compensation for having to drive all the way back and get back to cold hard tasteless food. NEVER AGAIN!!! BEWARE!!! I used postmates ( A food delivery service) so that I didn't have to drive, and so that was all just an absolute waste of time and money because I ended up driving there anyways. when the food was received the chicken was fatty and under-cooked, and the orange chicken was dry and little to no sauce on most of it. I ordered a family feast 3 entrees and 2 full sides Teriyaki chicken, 2 orders of orange chicken, fried rice and chow mien both cold and under-cooked. over $50 absolutely wasted, threw away almost all the food. very disappointing. PLEASE DO NOT EAT HERE. SAVE YOUR MONEY LOOK AT ALL THE REVIEWS, THEY HAVE EARNED A SOLID "F". Corporate Panda, You must do something to this place to fix it. Please -Zachary Eaton read more

Michael the manager was very unprofessional yelling and cursing at his staff infront of other customers one of them being me it made me very uncomfortable NOT wanting to eat there anymore i also witnessed him telling a older lady not to eat there after she had told him she has nut allergies using the same equipment to get the chowmein an product containing the nuts read more

This location is always out of something when I have been here, usually out of spring rolls or Egg Rolls. Service is not that great drive through orders seem to take priority over in store orders. Rice is usually dry. Food is usually fresh when the do cook it, but your usually waiting because they don't anticipate running out or it they are running low on something. I usually enjoy Panda Express but this location needs some serious management to get things in order. read more

Stopped there the other day, first time at this location. We only got one plate. The young lady was so nice she gave us 2 forks and 2 Fortune cookies without asking. Since we planned on sharing. Did not wait, inside was clean, everyone working hard. Our plate was great!!!! Thank you!!! read more

Horrible customer service and last order there was a hair in our food and they didn't really care.

They basically don't give a crap about you or your food just trying to get you outta line as quick as possible. Only got 6 pieces of chicken in my bowl.... what in the world?? Panda isn't cheap either ? read more

Panda Express - Chinese Near Me - Buckeye, Arizona

Okay panda seriously??? I ordered sweet fire chicken through the drive thru. The lady said it would take five minutes. Obviously I expected they were out and I would receive fresh chicken! HAHA JOKE?! I get my food in less than a minutes time. I was like hmmm that's weird thought it would take 5 minutes. Got home, opened the bag and I'm like WTF?!?! There's literally 5 pieces of meat, that was obviously the very end of the barrel because it was hard as a ROCK! So thanks for serving me food that's probably been in the heating rack for more than 2 hours. Health code violation much??? I WILL NEVER GO BACK TO THIS LOCATION AND I WANT MY 8 FREAKING DOLLARS BACK!!!! read more

Panda Express - Sweet fire chicken - Chinese Near Me - Buckeye, Arizona

Do not go here served raw chicken . And tried to see if they could remake or refund litterly 10mins after going through drive through and told me I had to come in to the store and fill out paperwork, like what the actual fuck just fucking remake it , I have two toddlers can't just be going in to fill out fucking paperwork for a food remake that the fucked up . Learn how to check you meat before sending it out . Or do better in offering to re fucking make it if you fuck up . Only thing I'm glad that I took a bite first before my toddlers because then I'd be even more pissed if something happened to them. read more

They almost always get your order wrong, and the management staff is the least customer friendly in the industry. Wow, I would be ashamed to be the owner of this franchise location. It's crazy that for 2 years it's been consistently terrible. Everyone and every business has off days, but that appears to be what they strive for. Total lack of care and customer service. New ownership/management is clearly needed to get this establishment in shape. Save your money it isn't worth wasting 30 minutes of your time to get food incorrectly cooked and likely not even what you ordered. The frozen section of Fry's is better suited to cure your hunger. read more

Panda Express reached out an made it right. That's all that matters! I will be going back

When we went through the drive thru at 5 pm, the girl was rushing us and didn't listen to our order. We went up to the window and she threw the food at us and slammed the window shut. We were missing three things that we ordered. Very unprofessional and apparently incapable of listening to what the customer wants. What makes it worse is that the restaurant wasn't even busy, so there was no reason for the rush. read more

we came in today at around 8, service was good but a bit slow since they were making food. wasn't upset about waiting a few minutes for certain things they apologized for the wait. a situation escalated with a man and the manager handled it well til he couldn't accommodate any further and had to get the guy out of the store. even then he was calm throughout the whole thing and came to check up on everyone else eating. professional manager, u can tell he's dealt with this before. i think all the bad reviews come with every fast food place and people are too picky on everything. like anyplace they'll have bad days and good days but so far we've only had good days read more

7pm they were out of chow mien, only thing I really come for. So I got fried rice which was rock hard. No fortune cookies which the kiddo (and I) look forward to. Disappointing night for sure. read more

Never really had any complaints about this location, but today my chicken was super burnt and there was no teriyaki sauce for my teriyaki chicken. Thanks.. I just love dry chicken! Oh and mushy honey walnut shrimp! Mmm my favorite! read more

See all

Excellent customer service, the service MAKAYLA was very helpful and quick to get what I ordered! I really appreciate the visit!

The girls there may be nice outside of work but they are pushy and rude asf in the drive thru . If they don't like working in customer service they need to find another job. Whomever worked drive thru Thursday, 12/22/22 on the night shift it was around 8pm, you need to be trained better...both of you because I know it was one girl who took our order who was rude as hell and then the girl who took our payment , no greeting and no thank you have a nice day just turned her back until we left. read more

8 out of 10 times I've experienced Horrible customer service! The employees tones are harsh, some rude, others clueless & long lines. This place would be my last resort in Buckeye unless you're craving it. They need to get it together! read more

Worst Panda Express experience, ordered 2 bowls for me and my husband both packed with rice and a few pieces of chicken, to top it off the rice was a little crunchy like it wasn't cooked all the way. Sad because I typically like there food, however I normally don't go to this location. Lesson learned:-( read more

Panda Express has steadily gone down hill. Today they ran out of food and I would say 10 customers had to wait. There cooks apparently do t know timing or this would happen and they also burned the fried rice. Probably last time going read more

Panda Express - Burnt fried rice - Chinese Near Me - Buckeye, Arizona

You'd think for $10 they would actually season their orange chicken with orange sauce. Instead I got chicken nuggets and fried rice. Won't be back. read more

They can't ever get anything right. I asked for double orange chicken looks like double Beijing beef smh. They were only open 1 hour and couldn't get it right. read more

Panda Express - Chinese Near Me - Buckeye, Arizona

Out of food again. Lunchtime happens everyday but they are never prepared and the portions are at the point of laughable. Waited 20 minutes for a bowl not even half full and the waitress was rude. Do they have a manager? Very disappointed the last three visits. I don't think I will make a fourth. Such a shame it used to be a good place to go read more

I avoid Panda Express. In the past, I've had vegetables that are mush and have felt sick to my stomach. However, with our kitchen being worked on, this was one of the few options for a healthier lunch. I had not eaten from the Buckeye location before. The good: I had the vegetables instead of noodles/rice, and they were actually very fresh and crisp. I was pleased. Nor did I feel sick afterward. The meh: I had chicken and mushrooms, and the Shanghai Angus steak. They were okay. The flavors are so strong they make the meat and vegetables all taste the same. It was all quite edible, but I can cook better at home and for a whole lot cheaper. An acceptable place out of desperation, but hey, I've had worse. read more

Went in wanted chicken teriyaki they out, wanted mushroom chicken there out, decided beef and broccoli and they didn't even get me any beef :| read more

Stood in line for almost 10 minutes was my turn in line they asked for my order placed my order no food was made 2 of the items I wanted said it would take 10 minutes told the lady never mind she said "have a good night". Think the owners would look at all the 1 star reviews and do something about it.... Pathetic read more

Zero stars if I could. Worst Panda Express in history by so far it's not even funny. Never have they gotten one of my orders correct. Tonight worker calls out my name for pickup, hands me someone else's order, which also wasn't even right according to the receipt. Bonus there was a piece of bone in the chicken. Panda is easily in my top 3 for fast food and I eat it weekly (not proud of that) but this place is the worst. 30+ cars in the drive thru tonight and another 30 people inside in line to order. This is corporates problem though for not having enough stores in the area. read more

They never have teriyaki chicken and fail to inform you it'll take a while until after you pay (drive through) (it has happened 2 times already) Dine -in lines are always humongous and tables are never cleaned. Staff always seems rushed and bothered. read more

Chinese food on the go. Everything tasted excellent and received friendly service with a smile.

Panda Express, at Buckeye location, has really gone downhill. Panda used to be really good for the type of Chinese food you expect. However, now it seems they're cutting corners to leave customers with horrible taste and experience. To clarify, portions and containers have become smaller, tastes have diminished, and even availability of simple common condiments as Chinese mustard, soy sauce and sweet & sour sauce has become non-existent. I'll leave with a final note: drive a little further to get your fix on Chinese food; Panda Express will lead you walking away disappointed again and again. read more

This Panda Express is one of the worst locations I have been to. I typically like panda but this one they have no organization operating the inside for customers who walk in. They focus only on the drive through and ended up with cold rice because they served it up then waited another 10 minutes before serving the entree. If you go here use the drive through you will get better service read more

I work for Doordash as a side job, I got to the location at 6:56pm on 11/21/19 it said to pick up order at 7:07pm guess what my order wasn't ready at that time....I waited for about 40 mins for the customers order. While someone else who had gotten there after I did ended up getting her huge order first than mines. It was just god awful! Some of the employees just seemed like they wanted that rush to end. It was busy I get it but making me wait for that long..no wait the customers order for that long was just bad. You don't even wanna know how mad she was I even texted her saying that they didn't even start on her order when I got there. I hope next time this isn't the case read more

Man did that suck. They didn't have black pepper chicken. Right there I would have left, but my wife went. She got me some kind of spicy shrimp and some new beef steak thing. They both totally sucked. Absolutely disgusting. The rice and noodles too. Don't eat here. You'll be sorry. read more

Very slow, food under cooked . Billed for wrong amount. Added a donation when told not to. Asked for bowl got plate. Sebilee lied about the bill and was nasty when asked to correct. read more

I ordered teriyaki chicken with fried rice and spring rolls. I repeated "teriyaki chicken" twice. We get all the way back to the hotel and find I have spring rolls and rice and no meat. They didn't give me the chicken. Upon checking the receipt I see they never charged me for it, even though I repeated it TWICE. Now my husband is on his way all the way back there because I have no chicken. I had gastric bypass, I have to have the protein. The rest is just extra if I have room. Seriously, how can you miss that?! read more

Found this large metal shaving in my plate. Tried calling the restaurant so they don't continue this harmful contaminate to other customers but they don't answer the phone either. read more

Panda Express - Wondering how many of these get served out each day - Chinese Near Me - Buckeye, Arizona