food wasn't cooked correctly this is the second time I came here and the same stuff don't come to this diner John the night guy doesn't care i hate it here never again read more

My friend & I went to Palace and the server Nancy seemed to have trouble serving us. She kept mentioning she "had tables in the other dining room" but wouldn't ask if we need we needed anything else. The entire experience was a joke ! We never got a refill of water. Nancy didn't ask if I'd like more tea nor was she attentive enough to ask my friend if she'd like another glass of wine. If you're wondering why we didn't ask her ~ it was due to her zipping off in "the other dining room" ~ of course that's where a majority of her tip money was so why should she bother showing us any respect as a costumer or be professional? When I friend asked if the split pea was vegan , Nancy rolled her eyes , as her Santa hat bounced on her entitled server head when she swirled on her heels to go in the kitchen & double check that the soup was vegetarian. We noticed often that Nancy liked to sit on the stool at the counter instead of checking on her guests like us ~ only a mere few feet away. The total dining experience was an utter joke :-( well ... There were 2 other servers who observed Nancy's neglectful behaviour & were kind enough to remove the dirty dishes. In addition, she never warned us about the little juke box. So we were very excited to play some old songs ~ only to discover the machine just ate our money. Nancy acted like she did us a HUGE favor by getting the manager to refund us our $2.00 . Nancy is a colossal jerk .. And dear one if you're reading this honey ~ you need to get out of the service industry immediately & maybe work the over night shift somewhere or work in a junkyard . read more

Horrible service! Waitress Rachel K. never once asked if everything was ok or to our liking. Therefore, no one to complain to. My omelette was over cooked instead as I asked for being lightly soft and fluffy. Both of us had French Fries and they were cold. Both of us had Rye toast, and on both plates one was toasted and hard as if retoasted and the other slices barely toasted at all. Even when we asked for the check Rachel never asked if everything was ok. Even the cashier did not asked us how was everything. Never going back here again. read more

Placed an order thru Uber eats. Only got the meal 20 mins ago. Ordered the chop steak, spaghetti w/meatballs and a chicken dish. The spaghetti was the only edible thing. The chop steak was horrible! It wasn't even edible. The chicken meal was barely tolerable. A waste of $60 dollars. This was my first experience with this diner and I live so close to them and was hoping to add them to my list of ordering places since I'm new to the area. But nope! yet another crappy restaurant to write off. read more

Oh how I love diners! This diner was popping on a Sunday afternoon so my friend and I sat at the counter to speed things along. Service was nice and tentative but you got the vibe they were super busy. I like their menu as they have the classics but then some unique items. My omelette was delicious and hearty and my friend got the shrimp wrap which had huge pieces of shrimp! Good value and I'd come back! read more

Palace Diner - Post run breakfast of a egg white portobello, spinach, and goat cheese omelette with goat cheese on the side and whole grain toast - Diners Near Me - Poughkeepsie, New York

The bomb dot com for a nice lunch. Filling and really good. Both presenting and going down the hatch!!

Been here a few time. Actual rating would be 4 stars based on food quality, price, service. However they earn an extra star for 1)being open 24/7 - including Holidays like Easter Sunday. 2) Taking reservations for large groups (we reserved a table for 14 on Easter Sunday) 3) Actually working to fulfill the reservation. We arrived a bit early for our 11:30 reservation and the manager expressed concern about availability of tables but said he would work on it. However they worked their magic and we were seated right on time. read more

I received only 1/2 of my iteams. Was given a cannoli instead of 2 slices of apple pie. The one pie I did get had fuzz on the top of the pie and steaks of red at the bottom of the pan yet why is there red if I ordered apple pie. I will never be ordering from here again. read more

You can't always have the best experience, but... Had dinner with my children and their children tonight as our Christmas. My Son in Law ordered a steak salad, and it took longer to prepare than all the other meals. When it did arrive, the steak was cold, gray on the outside and raw on the inside. He asked that it be cooked medium rare. Our server was a very nice young lady who said she didn't want to serve it but the cook wouldn't prepare anything else. We sent it back and got what we ordered, but is this how the new owner is going to do business? I've never had a problem before tonight. read more

This is my absolute favorite diner in the area. The atmosphere is much more welcoming than any of the other local diners, and there is actually outdoor seating (a rarity around here). There's plenty of parking and even when the parking lot is packed, there's always a place to park and the crowds never slows down the service. It's also open 24/7. Only one other diner in the area is open like that - and they aren't anywhere near the quality of the Palace. The food has always been excellent, whether it's a burger, a salad, soup, nachos, shakes, etc. They make everything really well. Although I do tend to stick to my list of favorites, I am pretty confident that if I do order something new, that it will be quite good. The wait staff is fantastic. They are very friendly and knowledgeable and they will try to accomodate any request - no matter how crazy. The owners/managers like to putter around the place sometimes though. They're very gruff and while they're not rude, they aren't nice either. But the most they ever do is seat you or ring you up. So no big deal. I love the Palace Diner. There's not much else to day except that. read more

Came here with a group of 10 people and were seated automatically! The food is great and so is the service. Definitely will be back when I'm in the area. read more

Palace Diner - Diners Near Me - Poughkeepsie, New York

If you order food at the appropriate time then it's delicious. Don't order breakfast at night time. It's not as good. But the staff is always polite. And the waitress work hard. Be nice to them. read more

I met a friend at the diner yesterday and ordered something very simple. The messed it up twice and thought taking 10% off a whole dollar would make a difference. My opinion if you mess up a simple egg omelet you should give it for free. read more

We waited for over 46 mins for breakfast and when it arrived, it was cold. The food was not that good.They don't practice social distancing and the front desk allows people to congregate in the aisles for family reunions and not taking into consideration other customers well being. And the wait staff also did the same. read more

I just went here for the first time with my 3 friends and we had the worst service ever. Our waitress was a complete and utter asshole. She gave us the biggest attitude and wouldn't allow us to take our time to look at the menu. I wouldn't recommend coming here because the service sucks and the food does too. read more

Was seated and sat there 15 minutes after being completely ignored by waiter staff. I can understand Sunday's are busy, but feel it's reasonable to at least be asked if a customer would like a cup of coffee after being seated. read more

countless times i've been here and over the years it's just been getting worse and worse . the past few times i've been here we're questionable whether it was the staff, the food, or the time i was waiting. the quality of the food has severely gone down honestly. tonight was the last straw man i'll tell you what. i called in ordered a burger and the lady said it would take about 15 minutes and by the time i actually got there it was well over 15 minutes and then i'm in there waiting for a good 20 minutes just for them to tell me that they don't have it and they have no record of it at all. get it together guys cmon. i just left after that definitely will not be coming back again after that read more

Received my Postmates delivery, none of the requests for mayo or bbq were in the order, one side was missing, the meat on the Steak Salad was spoiled, the pancakes were obviously leftover as were the fried potatoes. I called about the steak but no offer of a credit was made. This will be my last order placed with the Palace diner. read more

Quality not the same with new owners. Service is not as good. Food is not as good. I used to love the "old" palace, I tried a few times with new ownership. But they really have a hard act to follow. read more

Terrible service. Subpar food. Totally disappointed. Waited over an hour to be served, order was completely wrong, missing items. They let all the delivery drivers congregate by the entrance creating a barrier for entry and exit, and it's so awkward to wait and pay while they all stare down the employees. This business is clearly not set up to handle delivery orders and in person diners. Clearly they do both badly, as I ordered pancakes on a delivery app last week and they were completely burnt. Normally their pancakes are great, so I chalked it up to a fluke mistake. However, I had not eaten there since before the pandemic, and clearly it's gone downhill since then. I will not be back. read more

this IS the best diner in Poughkeepsie. Living right down the street from it now, makes it hard to not eat here multiple times a week. The food is great, even the take out and the atmosphere is just a nice. It does get a bit busy at night on the weekends with it being so close to Marist but that shouldn't stop anyone from going here! read more

This would be a solid 4 star review if I didn't find a decent chunk of egg shell in my eggs. Also, I wasn't a big fan of their smoothie - all of which have some version of coconut in it (yuck!) My sister and I came for brunch on a weekday. They have a large selection of food items and their breakfast list is extensive. We both got the combos. I order the french toast combo and she ordered the pancake combo. Combos come with eggs, 2 sausage links, 2 pieces of bacon, and hash browns. The french toast was delicious. It's challah made at the diner and then large pieces are cut from it. It's fluffy and thick which is perfect for the syrup and butter I put on it. Other than the egg shell issue, the food was delicious. However, our original waitress disappeared for 15 minutes after she took our drink orders. read more

Exactly what a diner should be! A huge menu featuring everything from pancakes to souvlaki, fresh food, and quick service. Even on weekend mornings, we're seated right away and the servers take our order within a few minutes. I've fallen in love with their home fries over the years! I don't know what they do to those things, but I'm addicted. The prices are on the mark as well. One thing I'm wondering though- has anyone ever eaten at the outdoor tables? They're never occupied, even on the nicest summer mornings. Lastly, I would caution new visitors to be careful turning into and out of the parking lot, as cars come speeding up and down that road pretty quickly. read more

Had a great breakfast here! Food was very tasty and presented really well. The woman and gentleman at the front-end/register is so nice, I don't know if they are the owners. They came around to our table as well as others asking if everything was ok, if we needed more coffee, etc. Very nice people. As I said, the food was tasty, decor was nice and our waitress did well for this being her first day :) Price was also fair, typical diner pricing. We'll be back! read more

I had 3 bad experiences here they would rather take the take out orders 1st and Uber eats and company's like that before they take cash paying customers i once waited 20mins for them to take my order cuz they were taking orders over the web instead of dealing with me right in front of them with cash in hand I left and went somewhere else cuz of that and just tonight i experienced again waiting for them to take my order cuz they were letting people cut ahead of me who were with delivery services I personally believe in 1st come 1st severe and paying customers are to be severed b4 the delivery services get there orders I mean what does it matter if the driver has to wrist another 3mins the food has been there for like 5-10mins already I do recommend the food but the service sucks and they don't care about the customer there with cash in hand and if you complain to them they think your trying to get things for free I didn't appreciate that 1 bit I pay for good service and good food not to be disrespected but hopefully you have better luck than me read more

I have tried and tried and tried but this is the last time I go to the Palace Diner. My friends really like going there, it's right near my house, and it's always open which is great for a night owl like me. But the food is just bad. I've had burnt chicken, hard bread, stale pastries, cold soup!!! How do you serve soup cold!? And every time I have had a burger there I felt sick when I got home. It took a few times to notice the coincidence. And honestly for the prices some of the portion sizes are rather small. The one thing that kept me coming back was the friendly service, but when they are busy it's like I don't even exist. I do not recommend this place. read more

This is really a pretty good diner, as far as diners go. I had a well-toasted pastrami rueben, with tart sauerkraut and freshly fried frozen french fries (nuttin' wrong with a frozen fry, in the right context). Service was extremely friendly, they cheerfully accomodated our baby, and everything was priced fairly. If anything, portions were too big. Coffee was surprisingly acceptable. I was able to drink it black. All, in all, a nice spot after an afternoon on the Walkway over the Hudson. read more

We ate lunch at the Palace with five friends on July 13. The diner is beautiful (both inside & out), our server was superb (including very personable), the food was delicious (my husband & I ordered the mushroom focaccia sandwiches with the sweet potato fries) and everything was really spotless (including the restrooms). Unfortunately the two of us fell ill after leaving the diner and we knew the "culprit" had to be the pesto mayonnaise sauce, since there was nothing else that could have spoiled. I decided it was important to let the owners know and I called two days later. The owners (a couple who have owned the diner for about 27 years) weren't there, but I had a very pleasant conversation with the manager. He was extremely concerned, had a very kind manner and said he'd have the owner call me. She called the next day and we had a lovely conversation. Like the manager, she apologized profusely - and also like him, she said they almost never have any problems (which I certainly believed, because the cleanliness there was unusually good). She was very grateful for my call, since (as she said), most people would simply never patronize their diner again. She SAID she'd already called the Health Department and then said an inspector would visit them, to figure out a better way to serve the sauce. She also SAID she would send us a gift certificate (which was certainly appropriate) "asap". After *two weeks* elapsed and we hadn't received the gift certificate, I was really peeved and I phoned her. I was told that she'd "just" left for vacation and would return in 2 1/2 weeks. I phoned her on the day she returned and she said she hadn't sent us the gift certificate because she'd been on vacation (uh; what about the two weeks *prior* to her departure? It sure didn't sound like she was upset about our food poisoning....). She then told me my contact information was "sitting on top of her desk" (yeah, sure) and she'd get the gift certificate sent out "right away" (I should only live so long)....I told her that we looked forward to receiving it (hint, hint) AND that my husband had just begun working only a *half-mile* from the diner - twice/week - five days before that, so I "knew he'd enjoy eating at the diner" (hint, hint). After another *nine days* elapsed without receiving the gift certificate (!), I phoned her again (there was *no* way I was going to let that gift certificate "go by the wayside" after all that, and especially because we'd felt sick for about *five days* after getting the food poisoning)! I told her we still hadn't received the certificate and she *vaguely* said she'd mailed it "at the end of last week, by certified mail". Even if she'd been telling the truth (which she most definitely was *not*), I would have already received it by that point. She then (again vaguely) said she'd check with her local post office and call me. Surprise, surprise; she *never* called me (!). I left phone messages for her two & three days later and she never called me back (but I know from the person who answered the phone that she did indeed receive my messages). After all of the aforementioned had transpired, I had a hunch she'd even lied about having called the Health Department (much less, having them visit the restaurant "right away" and being "so concerned" about my call). I had a long and pleasant conversation with an inspector at the Dutchess County Health Department on September 2 (four days after leaving my last message for the owner), and indeed she'd NEVER called them (nor, obviously, did she have them visit the restaurant)! That woman is a pathological liar, to put it mildly....in addition, she's a lousy businesswoman - because my husband would have *patronized* the diner if she hadn't behaved in such a despicable manner (!). Anyway; I filed an official complaint with the Health Department and the inspector went there on the same day (the problem, of course, was that the incident was long past). Guess what happened in the end: On September 4, I received a gift certificate via certified mail and it was coincidentally mailed on *the very same day* the inspector visited the diner! The owner enclosed a very nice note, although without any apology for - much less an allusion to - all the insanity. My husband and a colleague used the gift certificate, but otherwise we'll never again eat there. read more

Don't skip the cookies on the way out! The are excellent. All their desserts are. This is a standby for family night out and also breakfasts. Pancakes are very good and the omlets are not greasy. Pot pie, meatloaf and fried chicken all top our list of favorites. While there is plenty of seating it does get quite busy at times. We've never had to wait though. read more

Best diner food I've ever had. Even the side vegetables were fresh and not over cooked. Service was difficult when busy.

I moved up here from Brooklyn 6 months ago, so after living in the city for 40 years, I know a little about food. I don't know if I can say the same about the food in general in this area. So I figured I would stop in and grab a breakfast sandwich up the street from where i work to take out. I ordered a 1 egg western omelette with cheddar cheese and Bacon. Greasy but necessary. While I was waiting I asked for 2 macaroons as a treat later. When I opened it up, it was a 3 egg omelette, with velveeta and chopped up bacon. Total was $11.41. Tasted like I was eating a SPONGE! It was very, very bland, with no taste whatsoever. I threw the rest of the sandwich away due to the consistency. So I thought, "I still got my macaroons" FORGET IT. They were soaked in the same stale dish water as the sandwich! And the worst thing of all? It took 20 minutes to make! Previous reviews are correct. IT'S A DINER. That is it. ITS DINER FOOD. read more

First time visit and it was great. Several different sandwiches tried and the best onion rings for ages. Tasean was an excellent server.

This place is pretty awful. I was told that this was the best diner in the area but that cannot be farther from the truth. I ordered french onion soup which had a booger consistency and their egg and bacon combo. My partner got the pancake special and it was also lacking flavor and a good texture. The service was the best part of my experience but it is very clear that the diner is unorganized and struggling with being safe amidst covid. If you're looking for a diner, just go to Everready. It is a million times better, cheaper, and a much better environment. read more

I am always surprised at the negative reviews of this place. People claim there are better diners out there..... where are they? You will not find this quality of food at this caliber anywhere else in the area except Everready diner. I love stopping by here for any meal of the day - especially breakfast (their fresh corned beef hash is delicious). Sorry to those who think otherwise, but really, searching for another diner will leave you with a bad taste in your mouth. Palace is the place to be. read more

They don't listen to your orders correctly. Ordered on the phone and had to go back TWICE because they couldn't simply keep tomatoes out of my wraps. Truly not that complicated. And instead of giving French fries they gave me stale tortilla chips? I don't get it. Please do better palace I beg of you. I could've died if I didn't inspect my food first cause unfortunately this wasn't the first time! read more

My go-to spot when I'm in Poughkeepsie. Staff are pleasant and tend not to hound the table with constant check ins. The staff is flexible with your order and do great with large or small tables. Food is always great and has me coming back time and time again. The food is also at a reasonable price compared to everywhere else close by. read more

This is one of the best diner In Poughkeepsie. Very clean. Good serving and service. Staff are very helpful. And most of all, divine coffee!

I love going here, most of the time it's super late at night but the staff is always so welcoming and inviting and the food is the most consistent of many of the diners in the area. I highly recommend this place in the area, it's definitely become one of my routine spots and I'm happy to be called a regular of palace diner. Definitely highly recommended for me! read more

This is my favorite diner to get breakfast in the Poughkeepsie area. It is in a convenient location with great service and some unique breakfast items that keep me coming back. My favorites are the Portabella Powerhouse and Two Eggs, Two Pancakes special, both of which are huge, delicious, and completely satisfying. read more

My favorite diner! They're open 24/7 and the location is very convenient, right by Marist college. The food is always quick and good and the service is great to. Very convenient for a quick late night bite. Would definitely recommend it. P.S. ask for Autumn for excellent service read more