The staff were very friendly and helpful throughout our time in the store. I was incredibly…read moreimpressed with the fit of the clothes. Being taller, it's extremely difficult finding athletic/tapered tops that have enough length and aren't obnoxiously tight. The fit just makes sense and I've definitely found my new go to store for every day clothes. They're not limited to simply athletic wear, however. You're likely to find great clothes for a variety of occasions that are comfortable and look good. Highly recommend and I look forward to being back soon.

Best service I have had shopping the brand. Ryan the manger at this location is beyond helpful…read more First off he knows his product well. Always has a smile on his face. I had a problem with a gift card I received and he went over and beyond to work through the problem for me. I wont mention the location but another store was not willing to put forth effort to assist. If it was not for Ryan I would have been turned off on the Brand.

Great staff, super helpful and great selection of products. Was nice that they have a wide…read moreselection of sizes from small to 2xl.

From the owner: The hunt for Roark and the collections inspired by our travels are never-ending. Each season…read moreRoark's travels take us to a different point on the map - chasing a bold spirit of adventurism that inspires a collection of products. Stories, culture, climate, people and local textiles from the destination provide the roadmap for our adventure-ready clothing and goods.

Sale staff are very friendly and helpful Items can be found…read moreeasily Well organized Convenientl location in Spectrum mall

I'm honestly really confused by the changes made at this location. I'm not someone who likes to…read morecomplain, but I genuinely don't understand how removing the downstairs registers is supposed to boost revenue. Cutting jobs, hours, and staff while also removing accessible options for customers doesn't improve the experience -- it makes it harder. Forcing people to take escalators or elevators just to make a simple return is wild, and it feels completely anti-customer service. Your associates look exhausted and unhappy, and getting help here is almost impossible. A one‑item return with a receipt and tags should never take ten minutes. These changes feel extremely anti‑ADA and show a lack of focus on actually taking care of customers. For a company making over $20 million a year, it's frustrating to see decisions that come off as cost‑cutting at the expense of basic service.

Vuori is a higher end fitness and lifestyle company that has a store at Irvine Spectrum…read more The store is airy and clean and the personnel is always polite. Refunds are easy if things don't fit and the clothes themselves are comfortable comfortable. This store usually carries a good variety of sizes, which I appreciate because I'm an extra small, my sister is a medium, my mom's a large, and my guy is a large and some things and an extra large in other others! I always walk away with what I need when I go shopping there. I enjoy my experience shopping this store and their clothing is one of my go-to's as a fitness professional.

There is something wrong with Customer Service when it comes…read moreto Vuori. They sell the best clothing, in the nicest stores, with very friendly people. There is a flaw in this beautiful company that unfortunately, I learned the hard way. My family gave me a $100 gift card that they bought online. It was sent to my email and I wrote down the number of the gift card on a sticky note. I then went shopping. Yeah! How fun and easy was it to pick a pair of jogging pants in the color and size I wanted, grey and large size. Two weeks later the pants came to my house, but the size was XL. That is strange? I thought I ordered Large? The order says XL. I tried to contact Customer Service. I had to google it because the number is not on their website. My first calls were greeted with AI. She said it was off hours, so I called in the morning. She still said it was off hours. I told her, "That is impossible. It is 11:00 am in California. She said that I was correct but now she says they are busy. She asked me to leave my number and I did. No one ever called me back. I decided to go to their store and return them. I went to the store, and the sales rep says that they don't have my color choice. No problem, let's just order a new pair online. He checked and "They are all out of those pants in my size online!" No more large, so I am thinking that is why I got XLarge instead of Large? but I can't prove this. Okay, credit me and I will pick another style of pants. The problem is the store jogger pants are now $110 and not on sale. That is okay because I have $29 left on my gift card. The sales person, very nice, verified I had $29 left on my gift card. The problem is where is that money? It is not on my account. It is nowhere in their system. It is gone. Look, there is the proof that I still have $29 left. He agreed with me, but gave me Customer Service. Simple solution, let's just call them right now? No, he said they won't do anything right away. It will take days for them to issue a new gift card and mail it to me. I gave up on my $29 and this company at that moment. They took my money. Everything I just told you is true. There is something not right here. When I purchase something with an Amazon gift card, the balance stays on my account, so I can use it later. This is true with other companies, but not Vuori. Their customer service is more of a hassle than the money I lost. No one ever returned my call. I could never find a time when they are open. Be careful with online gift cards here.

Essentials shorts were so comfy omg I love these.I did a real check on the shorts 100% Cotten.the…read morestaff are so nice and friendly.other stores are like 150$ for shorts these guys only do 85$.definitely coming back to the store

This is definitely higher end independent retail store…read more T-shirts priced at $100 lol!! And sells Nike shoes as well, it's mark up price point is much higher then the other similar retail stores

Disappointing Customer Service…read more I've been shopping at the Levi's store at Irvine Spectrum almost every weekend, so I'm very familiar with the store and usually enjoy stopping by to see what's on sale. During my recent visit, a bald male employee asked me, "Have you been here last weekend?" I said yes and mentioned that I'm there almost every weekend. He then asked if I was looking for something in particular. I said that I usually come in to see if I can find something on sale, and his response was, "Not this store." I honestly found the comment unnecessary and very unwelcoming. As a regular customer, that's not the kind of interaction I expect when walking into a store. There are much better ways to communicate with customers without making them feel like they're being pushed away. I hope management addresses this because one employee's attitude can easily turn away a loyal customer. I'll definitely think twice before coming back. 8/8/26 @ 10am.

Well organized, great customer service, a good selection of jeans, jackets, and other accessories…read more Prices are fair and you're getting good Levi's quality and value for the money. I highly recommend

Can we give all the associates at this store a bonus and/or raise? Haven't shopped at the Gap in…read moredecades and rediscovered the brand under Zac Posen direction and collab with Victoria Beckham. I had to have it all. The staff here are all so friendly, patient and quick to figure things out for you. It's like what Nordstrom customer service used to be like but with younger, cooler people. Love this store selection but it's the employees that truly shine. Thanks Elizabeth, Shawna, and Ruby and many others I didn't get names.

The Gap Kids at the Irvine Spectrum is a nice and clean store. It is fully stocked and very…read morewell-organized. I like to stop by this store when I'm at the Spectrum. Always find some super cute baby girls clothes (my biggest weakness :).

This is probably the dirtiest dressing room I've seen. As much as we pay you would think they could…read moreclean a bit better! Please dust mop and mop your dressing rooms!!

I have never experienced nicer staff, such a clean and well organized store. My boyfriend is very…read moretall and he wears a 34 waist pant. I am shopping for his birthday and Alia was so helpful. I'm so happy I was able to find pants for him, and I could not have done it without her!! She was so sweet and made such an impression on me. I will most certainly be coming back. What a great experience!! Thank you Alia!

Hollister is one of my girls' favorite stores so we always stop by one to check out their jeans or…read moretanks. The best time to shop there is when they have their bogo sales on their jeans. FYI: prices may be lower online. They like to hire young people to work at Hollister but usually, the staff at the other stores that I've been to are more professional and aren't as chatty as the staff here at the Irvine location. I was waiting for my girls to try on clothes at the fitting room and there were these four employees that were just hanging out at the rear corner just gossiping while pretending to look busy. They didn't greet their customers or offer to assist anyone there because they were probably just too busy talking among themselves. Hollister as a store for young teenagers is a great place to shop, however the management really needs to up and make sure their staff save their socializing for break time.

Kai was so friendly and gave us great service! Very efficient and polite as well. We love shopping…read moreat Hollister and every day tee is great.

i was at urban outfitters at the irvine spectrum a couple weeks ago with my daughter, and i just…read morereally wanted to take a second to recognize bella who was working in the dressing room. my daughter was having one of those days. she was scream-crying nonstop, and i was so overwhelmed and overstimulated that i was honestly on the verge of tears myself. i was already feeling stressed and embarrassed, and bella was just so kind about everything. she gave us a bigger dressing room, offered to grab me whatever sizes i needed, and was genuinely so patient, friendly, and pleasant the entire time. she never made me feel like my daughter was bothering her or like i was being an inconvenience. she actually made me feel comfortable in a moment when i really didn't. as a single mom, sometimes even something as simple as going shopping can feel like a whole ordeal, especially when your toddler is losing it lol. having someone show you that little bit of kindness when you're already overwhelmed means more than people probably realize. i don't know if bella will ever know how much that interaction meant to me, but she really made a hard day a little easier. i'm very grateful for her kindness and wanted to make sure she got the recognition she deserves.

I went over the weekend to try and find some jeans; I never really been a fan of Urban Outfitters…read morebut let me say that I really found some cute clothes, everyone was nice especially I think her name was Deborah? (Her fit was really cute and she was really nice); she recommended the Kaylas? Jeans, However they didn't have my size and even tho she offered to buy it online I prefer to try them on in person. Def will be back!