Zumiez

The staff were very friendly and helpful throughout our time in the store. I was incredibly…read moreimpressed with the fit of the clothes. Being taller, it's extremely difficult finding athletic/tapered tops that have enough length and aren't obnoxiously tight. The fit just makes sense and I've definitely found my new go to store for every day clothes. They're not limited to simply athletic wear, however. You're likely to find great clothes for a variety of occasions that are comfortable and look good. Highly recommend and I look forward to being back soon.

Best service I have had shopping the brand. Ryan the manger at this location is beyond helpful…read more First off he knows his product well. Always has a smile on his face. I had a problem with a gift card I received and he went over and beyond to work through the problem for me. I wont mention the location but another store was not willing to put forth effort to assist. If it was not for Ryan I would have been turned off on the Brand.

TravisMathew Interior

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TravisMathew Store Front

Roark

5.0(1 review)

Great staff, super helpful and great selection of products. Was nice that they have a wide…read moreselection of sizes from small to 2xl.

From the owner: The hunt for Roark and the collections inspired by our travels are never-ending. Each season…read moreRoark's travels take us to a different point on the map - chasing a bold spirit of adventurism that inspires a collection of products. Stories, culture, climate, people and local textiles from the destination provide the roadmap for our adventure-ready clothing and goods.

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AJ Leonard AKA the best employee in the planet.

H&M

3.0(199 reviews)

Sale staff are very friendly and helpful Items can be found…read moreeasily Well organized Convenientl location in Spectrum mall

Went shopping with my friends and got a really great deal on a jacket. Regular price was $89.99, I…read morepaid $24.99. I didn't need another black jacket, but of course i couldn't resist a good deal! If you have patience, their clearance racks have some deals worth checking out, so make your way to the back of the store! Like most stores in Southern California, they charge for bags, so be prepared to pay or bring your own bag.

Chicago Bulls Sweatshirt.

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Vuori

3.9(34 reviews)

•$$$

Vuori is a higher end fitness and lifestyle company that has a store at Irvine Spectrum…read more The store is airy and clean and the personnel is always polite. Refunds are easy if things don't fit and the clothes themselves are comfortable comfortable. This store usually carries a good variety of sizes, which I appreciate because I'm an extra small, my sister is a medium, my mom's a large, and my guy is a large and some things and an extra large in other others! I always walk away with what I need when I go shopping there. I enjoy my experience shopping this store and their clothing is one of my go-to's as a fitness professional.

There is something wrong with Customer Service when it comes…read moreto Vuori. They sell the best clothing, in the nicest stores, with very friendly people. There is a flaw in this beautiful company that unfortunately, I learned the hard way. My family gave me a $100 gift card that they bought online. It was sent to my email and I wrote down the number of the gift card on a sticky note. I then went shopping. Yeah! How fun and easy was it to pick a pair of jogging pants in the color and size I wanted, grey and large size. Two weeks later the pants came to my house, but the size was XL. That is strange? I thought I ordered Large? The order says XL. I tried to contact Customer Service. I had to google it because the number is not on their website. My first calls were greeted with AI. She said it was off hours, so I called in the morning. She still said it was off hours. I told her, "That is impossible. It is 11:00 am in California. She said that I was correct but now she says they are busy. She asked me to leave my number and I did. No one ever called me back. I decided to go to their store and return them. I went to the store, and the sales rep says that they don't have my color choice. No problem, let's just order a new pair online. He checked and "They are all out of those pants in my size online!" No more large, so I am thinking that is why I got XLarge instead of Large? but I can't prove this. Okay, credit me and I will pick another style of pants. The problem is the store jogger pants are now $110 and not on sale. That is okay because I have $29 left on my gift card. The sales person, very nice, verified I had $29 left on my gift card. The problem is where is that money? It is not on my account. It is nowhere in their system. It is gone. Look, there is the proof that I still have $29 left. He agreed with me, but gave me Customer Service. Simple solution, let's just call them right now? No, he said they won't do anything right away. It will take days for them to issue a new gift card and mail it to me. I gave up on my $29 and this company at that moment. They took my money. Everything I just told you is true. There is something not right here. When I purchase something with an Amazon gift card, the balance stays on my account, so I can use it later. This is true with other companies, but not Vuori. Their customer service is more of a hassle than the money I lost. No one ever returned my call. I could never find a time when they are open. Be careful with online gift cards here.

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Swish Studios

3.4(61 reviews)

0.1 mi

Essentials shorts were so comfy omg I love these.I did a real check on the shorts 100% Cotten.the…read morestaff are so nice and friendly.other stores are like 150$ for shorts these guys only do 85$.definitely coming back to the store

This is definitely higher end independent retail store…read more T-shirts priced at $100 lol!! And sells Nike shoes as well, it's mark up price point is much higher then the other similar retail stores

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Levi’s Store

3.5(57 reviews)

Disappointing Customer Service…read more I've been shopping at the Levi's store at Irvine Spectrum almost every weekend, so I'm very familiar with the store and usually enjoy stopping by to see what's on sale. During my recent visit, a bald male employee asked me, "Have you been here last weekend?" I said yes and mentioned that I'm there almost every weekend. He then asked if I was looking for something in particular. I said that I usually come in to see if I can find something on sale, and his response was, "Not this store." I honestly found the comment unnecessary and very unwelcoming. As a regular customer, that's not the kind of interaction I expect when walking into a store. There are much better ways to communicate with customers without making them feel like they're being pushed away. I hope management addresses this because one employee's attitude can easily turn away a loyal customer. I'll definitely think twice before coming back. 8/8/26 @ 10am.

Well organized, great customer service, a good selection of jeans, jackets, and other accessories…read more Prices are fair and you're getting good Levi's quality and value for the money. I highly recommend

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Gap

4.2(5 reviews)

0.1 mi

Can we give all the associates at this store a bonus and/or raise? Haven't shopped at the Gap in…read moredecades and rediscovered the brand under Zac Posen direction and collab with Victoria Beckham. I had to have it all. The staff here are all so friendly, patient and quick to figure things out for you. It's like what Nordstrom customer service used to be like but with younger, cooler people. Love this store selection but it's the employees that truly shine. Thanks Elizabeth, Shawna, and Ruby and many others I didn't get names.

The Gap Kids at the Irvine Spectrum is a nice and clean store. It is fully stocked and very…read morewell-organized. I like to stop by this store when I'm at the Spectrum. Always find some super cute baby girls clothes (my biggest weakness :).

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Cotton On

2.4(29 reviews)

I cannot believe how helpful Alia was today at the store. I needed help finding a pair of pants,…read moreand I could not find it for the life of me in the store. She came up and asked if she could help and dug a pair out that fit me from the back. Not only were the pants the right size, they were a style that looked even better on me. Thank you so much to the wonderful staff and customer service culture that you all created.

I went into Cotton On at the Irvine Spectrum tonight about 10 minutes before closing with my…read moredaughter. We wanted to quickly try on two shirts, but were told the fitting rooms were already closed. I politely asked if they could reconsider, explaining that I have Stage 4 cancer and was finally feeling well enough to take my daughter shopping--something that means a lot to me. The staff was clearly annoyed, but reluctantly agreed. On the way out, I made a comment to the manager, Sara, that keeping fitting rooms open until closing would make sense, especially since other customers also wanted to use them. I even asked, "Aren't you in the business to sell?" She said nothing. As I walked away, I heard another employee laughing. I have never experienced such poor and insensitive customer service. The clothes are cute, but the service was beyond disappointing. I will not be returning.

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Pants!!

Hollister

2.3(61 reviews)

0.0 mi

Hollister is one of my girls' favorite stores so we always stop by one to check out their jeans or…read moretanks. The best time to shop there is when they have their bogo sales on their jeans. FYI: prices may be lower online. They like to hire young people to work at Hollister but usually, the staff at the other stores that I've been to are more professional and aren't as chatty as the staff here at the Irvine location. I was waiting for my girls to try on clothes at the fitting room and there were these four employees that were just hanging out at the rear corner just gossiping while pretending to look busy. They didn't greet their customers or offer to assist anyone there because they were probably just too busy talking among themselves. Hollister as a store for young teenagers is a great place to shop, however the management really needs to up and make sure their staff save their socializing for break time.

Kai was so friendly and gave us great service! Very efficient and polite as well. We love shopping…read moreat Hollister and every day tee is great.

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Urban Outfitters

2.9(110 reviews)

0.0 mi

•$$$

i was at urban outfitters at the irvine spectrum a couple weeks ago with my daughter, and i just…read morereally wanted to take a second to recognize bella who was working in the dressing room. my daughter was having one of those days. she was scream-crying nonstop, and i was so overwhelmed and overstimulated that i was honestly on the verge of tears myself. i was already feeling stressed and embarrassed, and bella was just so kind about everything. she gave us a bigger dressing room, offered to grab me whatever sizes i needed, and was genuinely so patient, friendly, and pleasant the entire time. she never made me feel like my daughter was bothering her or like i was being an inconvenience. she actually made me feel comfortable in a moment when i really didn't. as a single mom, sometimes even something as simple as going shopping can feel like a whole ordeal, especially when your toddler is losing it lol. having someone show you that little bit of kindness when you're already overwhelmed means more than people probably realize. i don't know if bella will ever know how much that interaction meant to me, but she really made a hard day a little easier. i'm very grateful for her kindness and wanted to make sure she got the recognition she deserves.

Are you in need of a flower pot in the shape of shorts? Or what about a cup in the shape of a…read morelemon? If so, these are just a few of the many accessories you can find at Urban Outfitters! I've been shopping at this store for at least a decade and it's been interesting to see how it's changed over the years. I feel like it for sure appeals to a younger generation now, but the prices have gone up a ton, while I think the quality has gone down. However, I usually am drawn to the accessories and cosmetic sections. The staff were somewhat non-existent at this store though. The location is large, so it took awhile to seek someone out, and I often found myself going to the cash register area, because it seemed like no one was on the floor. It doesn't help either that there is no uniform of any kind (even if it was just that they all wore a pattern or type of clothing, doesn't all have to match). Maybe I've just outgrown the store!? Like I mentioned, I still think they have some nice accessories and cool gift ideas!

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Hundreds of millions of reviews are posted on Yelp, and our automated recommendation software works in the background to showcase the reviews that it …

13 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Matti M.

0

1

0

4 years ago

Went in for my usual check-up on Santa Cruz apparel which I try to do every time I go to the Zumiez in the spectrum. Ended up being lost on where they had moved the Santa Cruz section and got help from Minsy who found and chose several pieces of clothing out for me. She was very quick, attentive, and respectful during the whole process and helped me get a whole new line of clothes for my wardrobe. Helped me explore new clothing options which I enjoyed and got me out the door with some good discounts. Zumiez is always a go-to for me on street apparel, I am a picky person so when it comes to clothing I get the best selection for my taste here. Thank you for the amazing service over the past year! read more

Ameen S.

5

547

2055

2 years ago

Zumiez is my go-to spot for all things skate and streetwear! The store always has an awesome selection of clothes, shoes, and gear from top brands, and the vibe is super chill. The staff is really friendly and always willing to help you find what you're looking for, whether it's the latest sneakers or a new skateboard deck. They're knowledgeable and never pushy, which makes for a great shopping experience. If you're into skate culture or just love cool, casual style, Zumiez is the place to be. Five stars all day! read more

Kalysta C.

0

2

0

8 years ago

justin is a legend like the best employee EVER he's the main g also we can't forget hannya she's really nice and chill and chris is also the best and funny and gives the best wisdom but justin is the most amazing one !!! but yes GO JUSTIN he makes me shop at zumiez way more !!!! read more

Elijah T.

0

2

0

5 years ago

I came in order to buy a new pair of skate shoes. I was struggling to find a pair, however the manager Keanu suggested me a few pairs of shoes and also gave me skate tips in such a friendly manner. Great service that makes you want to come back. read more

Sam E.

0

1

5 years ago

I love the quality skateboards they have, Sean he built my skateboard, he helped me get the best and the highest quality parts. If your ever here ask him to build it for you and I promise you, you will have the best skateboard ever. read more

Bennet T.

0

1

0

8 years ago

all the people here are hella tight. chris and justin are always ready to help. chris gives the best life advice and he gives me doughnuts! i bought a chain from justin. great service. all these people are legends read more

Madison C.

0

3

0

8 years ago

The people at this zumiez were extremely welcoming and funny!! The two people who helped me were Kyle and hannya, and they were super sweet and helpful read more

Sage L.

9

2

0

8 years ago

Store trashed. Employee trash with sarcastic humor. Watch out for Tanyas attitude cause it's annoying... Good luck Zumiez!! YOUR SERVICE SUCKS! read more

Maurico N.

0

6

2

4 years ago

I was in dire need of drip and that need was attended to. The employees are kind and funny. Everything is so neat and clean I recommend

Ivan L.

0

2

0

18 days ago

Great Staff, Good selection of clothes and backpacks. Definitely worth popping into if you are looking for some new clothes your style!

Angel F.

0

3

0

2 years ago

employee named sam is the greatest guy ever at this store, so helpful and so kind, give him a raise please and thanks

bmth s.

0

1

0

5 years ago

f*ck this place, rudest employees ever. ended up not even buying what i wanted and left

Arya S.

0

1

0

8 years ago

Taylor is the best! so is leo! i love them!

Zumiez - womenscloth - Updated September 2026

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We bought a flower vase today a few hours ago and the team here did a great job of wrapping the…read morevase and double bagging it and would fate have it, the bag was on a hook in the stall of a restroom later that day and fell off the hook and broke. We took the vase back to the store shortly before they closed at 10 PM and two wonderful employees Brie and Shanti did not hesitate to exchange the broken vase with a brand new one. It may not have been an expensive vase, ($44) but that's not the point, customer service when people go above and beyond needs to be recognized. Thank you so much we really appreciate the kindness!!

The service sucks! As soon as I walked in the girls saw me but no hello, no hi welcome, I was there…read morefor 1/2 and it was like I was never there. It's the second time this happens. I stopped by from Laguna on my way home to Anaheim and was disappointed that I just left. The location n the customer service is much nicer then Irvine.

Urban Outfitters

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Pretty standard selection that you would find at any Urban Outfitters found in a warmer climate…read more Trendy casual clothing and merchandise at reasonable prices. No hassle shopping experience here.

The blonde girl worker wearing a white tshirt, a small denim vest and a long skirt was following my…read moreboyfriend around the store assuming he is trying to steal something while we shop. Mind you we just came in to do some return and exchanges and just to shop around. I'm assuming because he's brown and she doesn't like people with melanin because she didn't do that to any other guy in the store. I thought it was a bit weird but I saw her staring and eyeing down another girl who looked Indian as well and literally scoffed behind as the girl was just looking through the clothes. She wasn't making a mess or anything. The workers were honestly all kinda rude even the girl who helped me check out. Guess yall didn't train your employees on not to be racist but it's Newport I expect nothing less.

Vans

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Today we went to Irvine spectrum vans and the employee Brandon was really patient with us and gave…read morea really good customer service and we are really thankful for his help.

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We've purchased a few items from Aéropostale over the years, but had never been to this location…read moreuntil last week. When we received our latest online order, one of the colors for an item was not what it looked like from the webpage (online shopping, you know how it is) so we wanted to see if we can either return/exchange it. We were lucky that Aéropostale was located at The Outlets at Orange (formerly The Block at Orange) and that we happened to be in the area. There were a few customers in line but they were rung up quickly and efficiently. Once we got to the register, the employee was very attentive and kind. She walked us over to where the item was, so we can see if there were any in the size and color we wanted. We found what we needed right away and we were able to exchange the item quickly. Not only that, we were also able to get a small refund due to the tax rate being lower in OC. The store is sufficiently stocked and easy to shop.

I had to exchange some pants that I bought, so I came in but didn't have the size I was looking…read morefor. I went to the register and asked if they had them in back-stock but they didn't. An associate named Alexis was very helpful and helped me get the right size to ship to my house instead. Thank you!

Gucci - Costa Mesa

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I had such an amazing experience at this Gucci store thanks to Julie and Shannon. I originally…read moreworked with Julie when I ordered my bag, and she made the entire process so enjoyable. She offered me a glass of champagne, was incredibly sweet and friendly, and showed me every bag I was interested in with genuine enthusiasm. Her customer service was truly top tier. When I came back to pick up my bag i had ordered, Shannon helped me and made the experience even more special. It happened to be my birthday, and she went out of her way to wish me a happy birthday, offered to take photos of me with my new bag, and walked me through all the details of my purchase. She was so kind and made me feel completely comfortable and celebrated. Both Julie and Shannon made this such a memorable luxury experience. I will definitely be coming back around Christmas to purchase another bag from this location. The level of service here is a huge contrast compared to my experience at Louis Vuitton, where the staff was unfortunately very rude

I love this location. Estela is amazing! She has the best hospitality and always is so…read moreaccommodating! Thank you Estela!

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