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Louis Vuitton

3.6 (142 reviews)
Closed 10:00 am - 8:00 pm
Updated 2 months ago

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Nikolai T.

Walked in this afternoon to buy a fragrance and the first question out of the sales persons mouth was "are you okay" First of all, horrible welcome. Not to mention security looked me up and down and couldn't even crack a fake smile. Easy quick in and out purchase and there was just nothing pleasant about it at all. Ejoe just really didn't uphold the standard expected for the brand. Disappointing but I got my fragrance so whatever, just won't return to this spot for any other future purchases.

Edge falling apart exactly after 1 year
Ben K.

Not what the brand it used to be, purchased a wallet exactly 1 year ago and the edging is already falling apart. Wallet is barely in the pocket, it's always in my drawer at work or on the tv stand at home. Contacted LV and was quoted $195 to redo the edging

Jessica K.

When you walk into a luxury store as this you expect to have great service... right? Well I did. Immediately when I walked in, I was not ignored but catered to. I know they get commission or whatever but that doesn't take away from the great service that I expect right??!! I've experienced walking into such stores and being ignored many times, cause I don't "look" a certain way perhaps? Idk What I enjoyed most was... I asked many questions about which color or style is better and Corey was great at giving me his honest opinion and simply just going with my nonsense silliness. Nothing came of "salesy" everything felt genuine. I appreciate when they point out things that I didn't notice or "need". Anyways, I walked away with what I wanted and I was very happy!! So I recommend this location and Corey! Happy shopping!!

Bought a $2,400 bag, got home and found the lock was old and scratched. Went back the same day, and they asked me to pay $15 for a new lock. I bought it just that morning -- why was it already in that condition? Ended up with a scratched, used-looking bag. Never shopping here again.

Michelle M.

Oh Louis Vuitton how much do I love thee?! I have been in search of a particular LV item for some weeks now, and happened to find out that the Louis Vuitton at Fashion Island had it in stock. With that being said, I was so pleased with my experience at this LV location today. Upon entering, I was immediately greeted by Michele. She told me it would be a few minutes, as they were a little behind. Nevertheless though, as always, I received excellent customer service. Everyone that I encountered today, was friendly and knowledgeable regarding products, upcoming items, and news. Louis Vuitton is my favorite upscale luxury brand. I normally only purchase from Louis Vuitton in Vegas, but because of the great service I received today, I will shop at this location now too.

Loren V.

I love this location specially because I feel the atmosphere and architecture is right on point, I see the perfumes in sight right when I walk in and I can test any one out! This specific purchase experience was tailored to me and I felt very special and I met someone from Long Beach who works there similar to me and he had a vibe just like mine in which helped me make the purchase I've been waiting for! A really good memory I won't be forgetting and he even included some free gifts from LV into my purchase! Thanks! Overall this store is really pretty!

Hole in crease

Their customer service and care department are horrible and is useless. The purse I bought has a design flaw and the purse has developed 4 small holes in the leather at the creases. THIS IS A COMPLETE DESIGN FLAW. They stated they couldn't repair or replace the purse. The purse is in excellent condition except at the creases where the holes have developed. They lost a customer today. They do not stand by their product or guarantee the quality when spending $4,000 on a purse. We took the purse to Anthonys in Corona Del Mar and they actually have a solution to repair the purse. LV was useless!

Sara is amazing
Laurel T.

This location is on the smaller side, but I will always come back strictly because of the service. I had the pleasure of having Sara help me. I will always come back and call to see if she's working before I come in

had to order my item but love getting my Louis care packages!

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3 months ago

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1 year ago

This LV store is a part of the Nordstrom there so it was a bit smaller than other LV locations. Friendly staff. Quick service.

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Ask the Community - Louis Vuitton

Review Highlights - Louis Vuitton

I personally love and prefer this specific Louis Vuitton boutique over the South Coast Plaza (SCP) retail store.

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Jack's Surfboards
Jack's Surfboards - Not a huge selection of women's rainbows sadly

Not a huge selection of women's rainbows sadly

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Outside

Louis Vuitton - accessories - Updated May 2026

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